Total 242 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B
Ben

Leisure Travel & Tourism, 500+ employees

More than a year

5.0

iAudtor in Action

Pros

iAuditor is simple and user-friendly, which is crucial for our diverse management team to implement quickly.

Cons

I have no issues with the integration, take-up, or usage of this product.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S
Stuart

Management Consulting, 1-10 employees

Less than 6 months

5.0

No more pages of scribbled notes

Pros

As an ISO Certification Body Auditor, I spend hours each week taking notes and completing audit reports at my desk. This app speeds up the process by allowing me to take snapshots and capture objective evidence effortlessly. Everything is stored electronically, making it easy to compile audit reports quickly.

Cons

As I've only used the app for a couple of months, I am still working my way around its functions. So far, I can honestly say there's nothing I haven't been able to achieve once I played with the functions for a while.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

M
Marcela

Civil Engineering, 101-500 employees

Less than a year

5.0

User friendly

Pros

Managers and auditors find it exceptionally intuitive and user-friendly when working directly at the site, enhancing efficiency and accuracy in their tasks.

Cons

I can modify the audits on my personal computer, but when I try to see them on my phone, there is always a "conflict" to resolve.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8

J
John

Telecommunications, 500+ employees

More than a year

5.0

Very Good Application

Pros

I primarily use it to document technicians' tool inspections. The inspection process is divided into sections where I can make notes and record equipment conditions, directly uploading photos from my phone to the app.

Cons

Nothing bad, really. Maybe making the process of deleting an action easier. Otherwise, I am very pleased with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

P
Phillip

Facilities Services, 500+ employees

Less than a year

4.0

Flexible mobile auditing

Pros

I loved the ability to use this product on a mobile platform and I also value being able to customize the application to suit our audit needs.

Cons

It would be great to see more analytical options added in the future. I am hoping they expand those features soon.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

C
Carol

Mining & Metals, 11-50 employees

Less than 6 months

4.0

Helpful for task and progress tracking

Pros

Well I initially tried the product for studying and it turned out to be really useful for keeping track of my tasks and progress.

Cons

Because I didn't explore the entire suite, I am only able to provide limited feedback based on what I used.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

L
Liang

Civil Engineering, 1-10 employees

More than a year

5.0

Convenient daily template creation

Pros

iAuditor is really user friendly and easy to use and it makes creating templates very convenient for my day to day tasks.

Cons

I'd like to have an option to automatically send the completed report to the email address shown in the report, so I could choose to have it delivered without any extra steps.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

C
Charles

Security & Investigations, 500+ employees

More than a year

5.0

Quick start with easy templates

Pros

Getting started was really simple and creating templates is extremely easy and quick too.

Cons

I have noticed the GPS occasionally misses the exact spot, so it's not always completely reliable for pinning addresses or locations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J
JP

Real Estate, 1-10 employees

More than a year

5.0

Professional reports with full control

Pros

I see it as a full-featured package that offers far more options than I ever use. All the templates are fully customizable. Creating PDF reports takes no effort and they come out looking very professional.

Cons

One frustrating limitation is that a supervisor who needs to check an inspector's work before it's sent to the client cannot do so unless they sign into the inspector's account which I find very irritating.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

C
Craig

Transportation/Trucking/Railroad, 51-100 employees

Less than a year

5.0

Meets all audit needs

Pros

Overall I really like this tool as it meets all the requirements.

Cons

When using it offline, I notice that loading reports is quite slow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

C
Charles

Security & Investigations, 101-500 employees

More than a year

5.0

Reliable and flexible auditing app

Pros

The iAuditor app is reliable and easy to use and implement. Also it is flexible and can grow with our program. Moreover its features make sense and feel designed around real user needs.

Cons

For our team it's not applicable as we haven't found any issues. the app performs very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Josh

Banking, 500+ employees

More than a year

5.0

Simple and intuitive design

Pros

Every part of the program is easy to use.

Cons

Pages load slowly for me, even when opening a new window.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

NP
Nkululo Paul

Facilities Services, 101-500 employees

More than a year

4.0

Effortless fault reporting

Pros

For me, the app's simplicity made it really easy to read everything and to add any faults without hassle.

Cons

I didn't find it difficult to use. overall it felt very easy and ran quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Frank

Retail, 500+ employees

More than a year

4.0

Performance boosting scoring

Pros

I really appreciate the scoring system because it boosts the cleaners' performance and makes it easier for me to ensure certain tasks get completed on a weekly schedule.

Cons

Overall I like it and find it really easy to use. In short there isn't much about it that bothers me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
David

Real Estate, 500+ employees

Less than a year

5.0

All in one daily inspections

Pros

In my daily work, I rely on this app for key tasks like fire safety checks, tenant sign-ups and property inspections. For that I find it very easy to use, everything makes sense and photos attach instantly to reports. Overall it is an excellent app.

Cons

I haven't faced any issues that impede my use of the application so far. nothing has stood out as a blocker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
rick

Electrical/Electronic Manufacturing, 500+ employees

More than a year

4.0

Enjoyable and easy navigation

Pros

It is very easy to use and I actually enjoy navigating through the site.

Cons

Honestly there's nothing significant to complain about. it meets our needs and I haven't run into any real problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Randy

Construction, 51-100 employees

Less than a year

5.0

Custom templates with cost control

Pros

This app is easy to use. I can create my own template or find one that fits my business. Setting it up was simple. Plus I can control costs by limiting user seats and assigning who submits PDFs. I also like being able to take photos to clearly document issues or conditions.

Cons

The one enhancement I'd really like to see is some form of built-in video functionality so I could record or attach short clips directly within the app for clearer demonstrations.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A
Andrew

Government Administration, 500+ employees

More than a year

4.0

affordable audits !

Pros

Price is the main draw for me because it's affordable and I only pay for what I use. Working for a local authority, our budget is extremely tight which immediately ruled out a lot of the competitors. I also value how flexible the reports are. Every audit can be customized to our exact requirements, so we don't have to settle for off-the-shelf solutions that are only almost good enough.

Cons

I have very few complaints.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

G
Gary

Construction, 51-100 employees

More than a year

5.0

Clear and customizable reports

Pros

I like how easy it is to compile audit reports. The different choices in the response settings really help clarify when an auditor should give a standard answer or when they can write more openly as needed.

Cons

We cannot reduce the audit's overall score below zero. In our setup we ask a question about whether a specific form has been completed for every worker involved. There could be five workers. If all five don't have the form, I'd want to subtract five points from the audit total. Right now the system only lets you deduct points until that section hits zero. It's important that we demonstrate to our auditees the real negative consequence of failing to complete this form for each person, so at the moment we move those five points to another section to show the impact, instead of iAuditor letting us set that section to -5. The 'weighting' feature doesn't handle cases where the number of required forms can vary. If you need a form per person but one site has ten workers and another has five, then ten missing forms on the first job is a bigger issue than three missing out of five on the second. The weighted setting cannot represent that difference accurately. This limitation affects how we report and communicate score impacts.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

B
Billy

Renewables & Environment, 51-100 employees

More than a year

5.0

Smart templates with frequent updates

Pros

Using iAuditor, I find it really easy to use and I also appreciate that the team keeps pushing frequent updates and adding new features. One of my favourite things is the Logic feature because it brings additional capabilities to my templates.

Cons

Right now I don't have any complaints as there aren't any downsides I can point to, the software performs very well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10