Total 242 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

6%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P
Peter

Maritime, 500+ employees

More than a year

5.0

Reliable use in remote work

Pros

I have found the tool consistently easy to use in all situations, particularly when working offshore.

Cons

There's nothing for me to add, since I think it's a well-made product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jan

Nonprofit Organization Management, 51-100 employees

Less than a year

4.0

Easy setup for inspections

Pros

It is simple to use once it's set up for my environment and the inspections I run.

Cons

It's difficult for me to edit templates when I don't know how to do it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

P
Phillip

Government Administration, 500+ employees

More than a year

5.0

Full control over templates

Pros

I can create my own assessment templates and workflows which gives me complete control over the templates and the timing, method and content of any changes without having to wait for support staff. It also works well for reporting on out-of-the-box systems, including compliance assessments and processes.

Cons

While going through the training on using and designing templates, I noticed it fails to make clear that you must be aware of the reporting and analysis capabilities before you start designing and writing your templates. It's far better to know upfront what you want to report and then design the template so the questions you ask will produce the analysis of the data that you want.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

7

C
Colin

Nonprofit Organization Management, 500+ employees

More than a year

3.0

Occasional sync issues

Pros

It autosaves my work and it is really easy to edit entries and pull up past inspections whenever I need them.

Cons

Occasionally I run into problems getting inspections to sync properly which can be annoying when I am trying to keep everything up to date.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

C
Christian

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0

Reliable reports with useful features

Pros

The software is really easy to use, it's full of helpful functionality and the reporting features work reliably for my needs.

Cons

For me, setting up and sharing templates has been a real hassle and usually ends up taking much more time than I expect.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

K
Krzysztof

Fishery, 500+ employees

Less than 6 months

3.0

Needs better filters and usability

Pros

It helps me keep information organized when I am gathering data from multiple different sources.

Cons

I wish the filtering options were stronger and that the interface was easier to use for everyone.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

T
Tony

Utilities, 51-100 employees

Less than 6 months

5.0

Handy mobile access

Pros

On my phone, I find it's really handy to download and use.

Cons

I didn't run into any issues while using it on my phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Julian

Food Production, 500+ employees

Less than 6 months

5.0

Quick support with mobile access

Pros

The tool is easy to use and they offer a quick support when I need it. The best thing is that the app is available both online and on mobile and our team really liked using it.

Cons

I noticed that it doesn't support managing multiple documents.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

B
Brian

Airlines/Aviation, 101-500 employees

More than a year

4.0

User friendly analytics dashboards

Pros

I am really impressed by the data analytics and how easy it is to build and manage changes. The dashboards are also user friendly and easy to use and the mobile experience works well. What's more, our teammates are actually requesting access to the platform instead of us having to persuade them to adopt it.

Cons

Generally, I find any minor drawbacks are promptly resolved or clearly explained by your team which I appreciate. thanks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
DAVID

Retail, 500+ employees

Less than a year

4.0

Smart planning and scheduling

Pros

Being able to create reports about individuals or groups and to forward-plan upcoming events, really helps me organize my schedule and manage my time effectively.

Cons

The initial template setup is a bit complex, so I struggle to navigate while I am building them and it slows me down.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Aushanta

Retail, 500+ employees

Less than 6 months

4.0

Easy to navigate app

Pros

For me, the standout feature truly is how easy the app is to navigate and understand.

Cons

I don't like when the app glitches and I must close and restart the app.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D
Daniel

Facilities Services, 11-50 employees

Less than a year

4.0

Team wide ease of use

Pros

Our entire team has found the app pretty easy to use across the board.

Cons

Nothing as once the initial setup was finished, everything has been smooth sailing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V
VAIDAS

Airlines/Aviation, 500+ employees

Less than a year

5.0

Fast access and clear reports

Pros

I can reach the tool via both the mobile app and the website. It loads quickly. Generating reports to spot vulnerabilities has never been simpler.

Cons

From my experience using various tools over the years, this is easily the best software I have encountered out there.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dave

Utilities, 500+ employees

More than a year

5.0

Easy and reliable audit data capture

Pros

The app is really easy to use and it reliably captures all the details I need.

Cons

Don't have any issues to report. I am satisfied with everything and have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mining & Metals, 101-500 employees

More than a year

5.0

Photo based inspections with clear flow

Pros

Taking photos and sequential layout of items appeal to me

Cons

I have noticed a few small bugs that show negative values on answers and findings

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

K
Kristi

Information Technology & Services, 11-50 employees

More than a year

5.0

Seamless use across web and devices

Pros

I can reach the tool through either the mobile app or a web browser and I have used it on both Mac and PC without any trouble.

Cons

It takes a little while to nail the report formatting but I found the customer service team to be really helpful in sorting it out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

N
Namoa

Glass, Ceramics & Concrete, 500+ employees

Less than 6 months

5.0

Quick edits with simple interface

Pros

The app is really easy to use and it's simple for me to make edits when needed.

Cons

Fortunately, I haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Shela

Recreational Facilities & Services, 500+ employees

More than a year

5.0

Mobile audits while working on site

Pros

I love that I can install it on my phone and still have the flexibility to get work done while I am walking around.

Cons

Overall it's really simple to use, though I sometimes get thrown off by unclear wording in certain parts.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

E
Ernest

Mining & Metals, 51-100 employees

More than a year

5.0

Compliance focused checks with smart prompts

Pros

iAuditor is good for compliance tasks. Also it does a great job of prompting me about the items I need to check before moving into any unfamiliar task, travel or assignment.

Cons

When I am trying to find the right section to use, once I open one I cannot go back which is frustrating. the editing features feel limited and I'd also like the option to add photos that I took on another device.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

7

A
Andrew

Defense & Space, 500+ employees

Less than 6 months

5.0

Flexible templates for mobile and desktop use

Pros

Using this product has been not an issue and I like that I can very easily build templates that match our business needs. Plus being able to use it while I am out and about on mobile devices, as well as from the desktop site is fantastic and it genuinely cuts down the workload my team has to manage.

Cons

There's almost nothing I dislike about it. I have found that this tool fulfills every requirement we set out to meet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10