Total 67 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

45%

3

Stars

9%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

H

Helen

Weatherford, 500+ employees

5.0
October 2019

The best ERP on the market

Pros

I like the interface of JD Edwards. Compared to SAP, navigating with E1is far easier. This has been very useful to me and to my team. We solved a lot of problems using this software. Generating reports is easy too.

Cons

The wild card in Search allows the user to search for any entry that matches. However, when a user uses the wildcard and did not add any more characters, the system hangs up because it will generate all entries. I wish there is a way for the user to cancel when they accidentally do it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

G

Ganapathy

Voith GmbH, 51-100 employees

5.0
October 2019

Hands down, the best!

Pros

This software has most of the basic needs of an ERP system suited to a standard-issue manufacturing facility. One can get used to its relatively old-world menu layout.

Cons

This software is far less advanced than an obvious competitor; viz. SAP. I have used SAP in my previous job position and if I had to choose one over the other, SAP would be the clear winner. JD Edwards requires too much development work (issue development) to include even the most basic error-proofing features to ensure data integrity & accuracy.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

A

Arielle

Telecommunications, 101-500 employees

Less than 6 months

5.0
October 2019

Easy to use

Pros

The user-friendly interface of JDE is easy to navigate and understand. It offers a wide range of utilities, all accessible from a single location.

Cons

The system logs you out too quickly after periods of inactivity and occasionally freezes. Apart from these issues, I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Carter

Food Production, 500+ employees

More than a year

4.0
September 2019

Great for most departments

Pros

It proves to be effective and user-friendly for most departments. The system's ease of use and simple navigation have saved us time in multiple ways, resulting in overall benefits.

Cons

The system is not ideally suited for HR purposes, as it was not originally built for that. However, we are considering expanding our KRONOS package to integrate it with JDE for HR-related tasks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

S

Sandra

Aviation & Aerospace, 500+ employees

More than a year

3.0
September 2019

Footprint

Pros

One thing I find quite useful is that JDE timestamps every action and records the name of the person responsible for that action.

Cons

Setting up the searcher can be a bit confusing, and certain fields do not allow searching.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

4

Functionality

8

O

Olivia

Chemicals, 500+ employees

Less than a year

5.0
August 2019

Somewhat intuitive, full of useful tools

Pros

Its abilities or you can say features are the best. Also JDE stores vast amounts of information and allows for numerous actions to be performed.

Cons

Understanding how to use this software required numerous tutorials and coaching sessions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

C

Chantel

Construction, 11-50 employees

More than a year

5.0
July 2019

Excellent program, love the customization capabilities

Pros

Oracle JD software is phenomenal for handling detailed construction projects. We can customize reporting to analyze and populate various data points for individual jobs or all jobs collectively. The options are multiple and it can be integrated with other software, such as TAP accounting, to enhance productivity. It truly is a game changer.

Cons

Making changes to the program involved a detailed process that demanded extensive testing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

C

Cassandra

Chemicals, 500+ employees

Less than a year

4.0
July 2019

Does its job but is hard to use

Pros

JDE consolidates everything in one place, making it quick and easy to submit time-off requests.

Cons

Finding what I need is really hard, and the overall page layout feels cluttered. There are multiple options that perform similar functions, which adds to the confusion.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

P

Prakash

Merieux NutriSciences Corporation, 500+ employees

5.0
June 2019

Highly recommended

Pros

This ERP is best for medium-sized organizations. This is practical and the engineering of ERP is so a lot of adaptable on the grounds that you can utilize numerous kinds of Operating Systems for your Servers, for example, Windows, Linux, AIX, UNIX, Solaris, UX and can utilize numerous sort of databases for example DB/2, SQL, Oracle and so forth as per your decision.

Cons

Could use more automation in their modules and support of advanced databases like Cassandra etc.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
May 2019

Best ERP I worked with

Pros

Developing and implementing with JDE is a hassle free task. It's fast, secure and simple. With nearly five years of experience, I am impressed by how effectively JDE manages business processes.

Cons

The development interface is extremely outdated. I believe there is room for improvement in creating something better. It's frustrating that it took until a few years ago to incorporate keyword highlighting. Working with Event Rules strains the eyesight.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

E

Elexa

Accounting, 1-10 employees

More than a year

4.0
May 2019

Oracle is a great system for robust companies

Pros

I love the functionality and layered approach that Oracle provides, particularly for companies with multiple revenue sources.

Cons

If you have never used Oracle software, training is necessary. Many employees who were new to Oracle had to dedicate a lot of time to learn the basics.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

D

Dana

Financial Services, 500+ employees

More than a year

3.0
May 2019

Oracle: Documents Retention

Pros

The ability to access documents within an international and outsourced organization is what I like most about Oracle JD Edwards. For instance, as a user within a US-based company, I can securely share documents with contracted individuals outside the company. They can easily link to Oracle JD Edwards resources using their own assigned User ID and Password, thanks to this add-on to JD Edwards ERP.

Cons

What I dislike the most about Oracle JD Edwards is its inability to reject illegible or blank document scans.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

OL

Os Luis

Gildan, 500+ employees

4.0
April 2019

Good service but complicated to use

Pros

Real-time data insights help us manage and polish it in MS Excel right away. The software is highly configurable and customizable. It can be as simple and easy as you want or as complicated as it is. It can meet your companys needs.

Cons

Requires constant back up from a well trained and dedicated expert. Too overpriced. Extensive training required to learn the systems operations. It can seem too complicated at times.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JL

Jose Luis

Textiles, 500+ employees

More than a year

4.0
April 2019

JDE, customizable but NOT user friendly at all

Pros

JDE offers remarkable customization and configuration options. Real-time information can be downloaded and further managed and refined in MS Excel. It can be as simple or as complex as desired, perfectly tailored to meet our company's needs. However, it does require ongoing support from a well trained and dedicated expert.

Cons

The software is quite expensive and requires a lot of training and knowledge to use it properly. New users often feel overwhelmed by the interface. Also I believe that some options on the screens could be simplified and merged to avoid duplication, but this would necessitate consistent support from a well-trained and dedicated expert.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

Less than a year

4.0
April 2019

ERP done simple

Pros

Despite the release of newer versions within Oracle's ERP portfolio, I firmly believe that JD Edwards remains the best ERP solution. It excels in simplicity, reliability and versatility, catering to clients of all sizes.

Cons

Installing an ERP system always carries significant risks which results in high implementation costs. Additionally, the infrastructure for the on-premise version can become expensive.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

S

Steve

Commercial Real Estate, 1-10 employees

More than a year

4.0
March 2019

JD Edwards

Pros

The functionality of JDE is highly beneficial in the construction industry.

Cons

Casual users encountered issues with the user interface.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

10

M

Michelle

Accounting, 500+ employees

More than a year

4.0
March 2019

JD Edwards

Pros

The software is user-friendly and it provides a wide range of tools to fulfill various needs.

Cons

There are a few random limitations, such as being restricted to having only 10 windows open at a time and the system logging off too quickly after periods of inactivity.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

S

Sunny

Accounting, 51-100 employees

More than a year

3.0
February 2019

JDE

Pros

It proficiently handles all the routine tasks with great speed.

Cons

When it comes to more complex tasks like reporting, either the necessary functions are missing or they take an excessive amount of time to complete.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 500+ employees

Less than a year

3.0
February 2019

JD Edwards EnterpriseOne - Works fine but with some limited options

Pros

What I truly like is the intuitive and logical design of the user interface. The menus are simple and understandable which makes it manageable to almost anyone, including non-accountants using it for financial purposes. The system is highly flexible, allowing for extensive configuration to maximize its benefits. Moreover, the software itself is remarkably stable and reliable, providing peace of mind. I've noticed constant development and the inclusion of new tools and technologies. While I rarely encounter major issues, there are occasional minor limitations, as mentioned in my title.

Cons

I find the Oracle Support tool to be somewhat unskilled, and the upgrades process is often not smooth. As I mentioned in my title, the options for selecting payment terms are severely limited. For example, if a company's payment terms are "30 days month-end + 2 days," the system becomes unable to handle it properly. You are left with the choice of either setting up "30 days month-end" payment terms and having invoices falsely marked as overdue or setting up "45 days," which exceeds the intended count. Additionally, the application web client occasionally fails to identify Chrome or Internet Explorer. The maintenance cost is quite high considering its features.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

5

Functionality

7

R

Rebeca

Not Specified, 500+ employees

Less than a year

4.0
February 2019

Easy to use when you learn to use it

Pros

The thing I like the most is the excellent organization feature of this system. Every tab and section is specifically focused on orders, inventory and related aspects.

Cons

I'm not fond of the fact that you need to invest a significant amount of time in the system to truly understand the functions of all its tabs and buttons. However, once you manage to get it working, it performs really well.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

10