Total 24 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

42%

4

Stars

46%

3

Stars

4%

2

Stars

4%

1

Stars

4%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G

Giuliano

Telecommunications, 11-50 employees

Less than a year

5.0
April 2024

A Perfect Accounting Solution

Pros

KidKare Accounting offers excellent accounting features and using it is fairly simple as compared to the other softwares I used in the past.

Cons

My experience has been great so far. No complaints to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

R

Restrep

Hospital & Health Care, 51-100 employees

Less than a year

5.0
January 2024

Amazing Accounting Solution - KidKare Accounting

Pros

In terms of business accounting, KidKare Accounting provides great set of features. Also I really like how it simplifies business invoicing with features like invoice creation, online invoicing and billing. It also includes workflow management to improve the overall experience which is great.

Cons

We have been using KidKare Accounting for a while now without facing any problems.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

8

S

Sarafia

Education Management, 1-10 employees

More than a year

5.0
January 2022

Powerful accounting tools

Pros

The most valuable tools in KidKare are the invoice system and expense tracking. Customizable invoices give our home child care a professional appearance with parents. Plus invoices are emailed directly to parents which ensures timely receipt of tuition. When it i time to prepare tax forms, all necessary information is readily available. Parents can also log into their accounts to view and print invoices which demonstrates our organization and professionalism.

Cons

I was disappointed that the system did not have a proper check-in and check-out system for tracking the children.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

DESHONDA

Education Management, 1-10 employees

More than a year

5.0
April 2021

Easy and Inexpensive

Pros

KidKare Accounting features like expense tracking, invoicing and report generation are very useful. I particularly like the option to copy meals from one week to another which is handy for alternating menus.

Cons

Since I started using the software it has been beneficial for my business. I currently do not have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandeep

Electrical/Electronic Manufacturing, 500+ employees

Less than 6 months

4.0
March 2021

Easy to use

Pros

The software is easy to install and use which makes it pretty simple for us (users) to generate reports for attendance, feeding, billing and more. It also includes all the essential tools we need for daily operations.

Cons

There are not many things to mention but I wish there was an option to sort by date or alphabetical order.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P

Pallavi

Biotechnology, 500+ employees

Less than 6 months

4.0
March 2021

Simple and easy to use!

Pros

KidKare software is very simple and user friendly. The pricing is reasonable and it works well for us without requiring frequent login credentials. It is near to perfect and saves time!

Cons

This software can only rearrange lists by alphabetical order, date of birt, or creation date. Also it could be more user friendly. Plus it often has technical issues and can be slow to load. A few times it caused errors that delayed payments.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Andrea

Civil Engineering, 500+ employees

Free Trial

4.0
January 2021

Simple and Easy

Pros

It is very user friendly and simple to navigate which makes it accessible for anyone. Also it helps us manage tasks without a hassle while saving time.

Cons

The only downside I experienced was occasional failures with the automatic payment feature particularly early on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Margarita

Fishery, 1-10 employees

More than a year

4.0
October 2020

Love the software

Pros

KidKare software accounting features are very useful, beneficial and easy to understand.

Cons

Accessing customer support has been difficult and responses often take a day or two.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

3

Functionality

9

M

Margo

Individual & Family Services, 1-10 employees

Less than 6 months

2.0
October 2020

Unattractive race issues with child care app

Pros

The support for child care providers is great though it would have been even better if they addressed the issues with race/ethnicity categorization.

Cons

I found the accounting for my clients to be inaccurate. For example the race selection required me to input incorrect information if I did not choose an option that fit the childs actual race. I had to falsely categorize a Hispanic child as white. I tried to report this issue several times but received no response.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

5

Functionality

5

N

Nancy

Education Management, 1-10 employees

More than a year

4.0
August 2020

Good program but needs invoice change

Pros

KidKare Accounting software is easy to use and reliable. It stores all the enrolled childrens information and has nice reporting features.

Cons

My main issue is with invoicing. I do not need to send invoices to parents so I did prefer an option just to record payments. Also i find it frustrating to create invoices only to record payments. The recurring invoices feature is useful if you receive the same amount from a parent each month but that is not my situation.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

6

V

Vickie

Education Management, 1-10 employees

More than a year

5.0
August 2020

Great software!

Pros

I really like how it tracks my expenses and generates reports including birthday lists!

Cons

I would really love it if it have a section for notes to update information on the children such as injuries, developmental benchmarks or NSF checks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 500+ employees

Less than 6 months

4.0
July 2020

Chase kids not paper

Pros

It is quite flexible and easy to use. I was searching for options for childcare business needs and found this one. It seems to fit my needs well. Also it is not at all complex, basic and user friendly which allows me to focus on the important things.

Cons

Do not expect immediate answers if you need help as you will need to be patient. Also the app can be buggy at times so its important to have the same patience when using software like you have while dealing with the children.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Lauren

Education Management, 11-50 employees

Less than a year

5.0
February 2020

KidKare is wonderful

Pros

KidKare Accounting software provides accounting capabilities and helps me save a lot of time and money. I am really happy with KidKare.

Cons

KidKare software does not offer in person training but it does provide an accounting portal. Aside from these points I am satisfied with everything else.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Melissa

Education Management, 51-100 employees

Less than a year

5.0
January 2020

KidKare is user-friendly

Pros

The payment process is streamlined so I do not have to worry about writing or running out of checks anymore. The interface is also user friendly and I like that it works well on mobile devices.

Cons

There is a $1 fee per invoice on the site. While its a small cost it can be a lot within no time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

S

Stacey

Education Management, 11-50 employees

Less than a year

4.0
December 2019

Lots of Glitches

Pros

KidKare Accounting software is an all in one solution for all record keeping needs which is great for a business. Also its focus is on childcare which is a real plus.

Cons

It seems to have a lot of glitches and it is difficult to get training or assistance with problems or to fully understand the products features.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

7

J

JaLisa

Insurance, 101-500 employees

Less than 6 months

4.0
December 2019

KidKare is reliable

Pros

This tool helps streamline the childcare process pretty excellently. As a parent it makes the daycare look much more professional and reliable.

Cons

Some features of the system are a bit unfamiliar but they are relatively easy to learn for someone who is accustomed to using new technology.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

D

Dana

Consumer Services, 1-10 employees

Less than a year

3.0
November 2019

All in one place

Pros

I love that it eliminates my daily paperwork for check-ins, check-outs and feeding calendars. Its really simple to input everything in one place.

Cons

KidKare software is often slow and freezes frequently. Additionally there are many dropdown menus with similar titles which took me about three months to navigate and discover all the available options.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

M

Matt

Food & Beverages, 51-100 employees

Less than a year

4.0
September 2019

Simple Way to Pay Daycare Expenses

Pros

I really like the simplicity of the platform and how well it manages record-keeping.

Cons

The high fees for using debit or credit cards make it necessary to link your bank account instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

D

Daniel

Education Management, 51-100 employees

Less than a year

5.0
August 2019

KidKare saves the day

Pros

KidKare Accounting software is constantly improving to make record keeping easier for users. It requires minimal training which saves a lot of time and effort when onboarding new staff. The accounting features have significantly improved our management.

Cons

After using the software for the past year and a half thankfully I have not come across any major issues. I have had a few questions but the customer care team has addressed them promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H

Holly

Education Management, 1-10 employees

More than a year

1.0
July 2019

Do Not Waste Your Money

Pros

I find this accounting software useful for tracking my expenses. But I have issues with the payment system and customer service.

Cons

I have been using the e-pay system for four weeks but it has only worked twice. My invoices go out on Friday and my deposits hit the bank by Thursday which seems like a long wait to me. I did be okay with this if I were actually getting paid. My parents are set up for auto-pay and I cover the transaction fees. Unfortunately, this is the second time the KidKare/Epay system has had a "problem," causing the auto payments to fail and leaving me unpaid. With a holiday this week, I likely wont get paid until next Monday which is unacceptable. I plan to switch back to Brightwheel as they were never late had a quicker turnaround and I never had payment issues with them. I was told these problems are rare but I am not convinced. They make it sound easy to resolve by having parents send checks or use auto-pay, but that is time consuming for everyone involved.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2