Odoo Reviews
Total 522 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars24%
3
Stars4%
2
Stars3%
1
Stars6%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
MAYERLY
Marketing and Advertising, 1-10 employees
“Una Plataforma Integral de Gestin Empresarial
Pros
I like being able to select only the applications I need for my business, avoiding unnecessary features.
Cons
Upgrading from one major version to another can be complex, often necessitating expert assistance, especially with extensive customizations.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Barbara
Retail, 11-50 employees
Less than a year
“Inventory made simple!
Pros
Odoo provides simple barcode scanning for our inventory and supports customization as needed.
Cons
It was somewhat challenging to set up initially, but once configured, it provides a simple inventory management system.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
8
Domingo Antonio
Entertainment, 1-10 employees
Less than 6 months
“Maximizing business efficiency.
Pros
I begin with a core set of applications that meet my initial needs and expand by integrating additional modules as my business expands.
Cons
At times, the documentation lacks sufficient detail for specific features, which can pose challenges for customization or troubleshooting without external assistance.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not specified, 1-10 employees
More than a year
“Good job team
Pros
Odoo empowers me to oversee and manage my business effectively without requiring expertise in complex accounting or other technicalities.
Cons
Honestly, I can't pinpoint any aspects of Odoo that I particularly dislike; overall, I find the application very well executed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Suzette
E-Learning, 1-10 employees
Less than a year
“Project Management Capability
Pros
Odoo serves as a versatile platform with robust project management capabilities, facilitating the creation, assignment, and tracking of tasks across projects.
Cons
The Gantt chart view in Odoo's project management requires improvement; currently, it only displays assigned staff rather than detailed task information such as start and end dates and task names, which I believe would enhance its utility.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
10
Functionality
6
Zyad
Construction, 51-100 employees
More than a year
“Cheap and Practical ERP
Pros
Odoo stands out as one of the most cost-effective ERP systems globally, encompassing essential modules such as financials, project management, and supply chain. Its intuitive interface makes it simple to navigate.
Cons
Odoo may not match the professionalism of some other ERP systems and seems more suitable for small to medium-sized enterprises rather than large corporations, in my view.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Faris
Mechanical or Industrial Engineering, 11-50 employees
Less than a year
“My Odoo experience
Pros
Its unified suite, coupled with its open-source nature and modular design.
Cons
Managing server resources adequately for optimal performance can be demanding due to the application's resource-intensive nature, which poses a challenge for us.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Andries
Electrical/Electronic Manufacturing, 51-100 employees
Less than a year
“Seems good on paper but make sure you do not get an inexperienced consultant doing the setup
Pros
The functionality of Odoo was the primary reason for our decision to adopt it.
Cons
We were dissatisfied with their service, especially when we discovered they had assigned an inexperienced consultant for our implementation project.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
2
Functionality
6
Antti
Information Technology and Services, 11-50 employees
Less than a year
“Odoo, the best free ERP
Pros
Among open-source ERP solutions, Odoo distinguishes itself. The free Community edition offers a broad array of valuable applications, while the Enterprise version expands on these with additional advanced features.
Cons
Despite being open-source, Odoo's customization process for programmers can be quite daunting due to the lack of reliable resources available to guide them effectively on this aspect.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
10
Jakob K.
Project Management, 11-50 employees
“Odoo from a consultants perspective
Pros
For a consulting firm, Odoo is one of the best ERPs one can have access to. We offer IT services and needed a way to host the websites of our clients. Thats where Odoo came in. It has been great working with the latest version, which has brought so many features with it, like more options for designing modules and modifying existing ones. We use Ubuntu for all our clients, and Odoo works great on the platform. Our company has been able to provide exactly what the client requires by either creating modules from scratch or modifying what they like from our previous work.
Cons
As I said, we program our modules using Ubuntu, which generally works great, but the support team is not experienced enough to deal with Ubuntu-related issues. It often ignores my queries and complaints, and when they get back to me, its usually an apology and nothing more. And if we just rush the development and deliver the product, our clients have to face problems like error messages popping up. It has really set us back a lot during the years weve been using it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Ebrahim
Director, 1-10 employees
“Love it
Pros
It has everything that you need and more. Absolutely amazed.
Cons
It has some related issues but there arent any major ones.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Marouane T.
Software Engineer, 11-50 employees
“Intuitive and inexpensive
Pros
Very reasonable pricing range. Integrated inventory management and client/customer management. All the features you need to run your Retail store or Restaurant is here
Cons
Nothing. I am absolutely in love.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Alian R
Software Engineer and Business, 11-50 employees
“Couldnt be happiest
Pros
The software makes business management easier for us. Also allows integration.
Cons
Some features are not available in the recent version.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Julia F
CEO, 11-50 employees
“Odoo is THE BEST
Pros
Easy to manage and customize. Customer support is the best ever.
Cons
None, the best software ever. You need odoo in your life.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Youness M
Consultant and Co-founder, 1-10 employees
“My overall experience has been good.
Pros
Odoo is very well structured software that offers several features to provide ease to you.
Cons
I have faced some technical issues and also while using some features.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Alian R
Software engineer and Business Development manager, 11-50 employees
“Highly Recommended
Pros
Odoo is a highly intuitive software that has fulfilled all our business needs. Modules are integrated extremely well.
Cons
Some features are moved to the premium version which is really sad.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Mudssar A
Asst. Manager Porecurement, 500+ employees
“Worth your money!
Pros
Odoo has excellent features to cater to all our needs. It was very easy to install and get a hang off.
Cons
Customization can be a little hectic and annoying. The price is also a little high but its alright.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Carlos Benjamin G.
IT manager, 51-100 employees
“Exceptional
Pros
It is Great, Cheap, Easy to use, easy to set up.
Cons
Customer support is very slow.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Muhammad Usman A.
ERP and Business Specialist, 1-10 employees
“Very clever software
Pros
It is not very pricey and the features it offers are great. Quite easy to use.
Cons
Its reporting tools have some issues.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Maria
Vice President, 11-50 employees
“Dont fall for the lies
Pros
The software is pretty flexible.
Cons
We have struggled a lot with this software, The customer support is the WORST.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7