Total 522 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

24%

3

Stars

4%

2

Stars

3%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

MAYERLY

Marketing and Advertising, 1-10 employees

4.0
December 2023

Una Plataforma Integral de Gestin Empresarial

Pros

I like being able to select only the applications I need for my business, avoiding unnecessary features.

Cons

Upgrading from one major version to another can be complex, often necessitating expert assistance, especially with extensive customizations.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

B

Barbara

Retail, 11-50 employees

Less than a year

4.0
November 2023

Inventory made simple!

Pros

Odoo provides simple barcode scanning for our inventory and supports customization as needed.

Cons

It was somewhat challenging to set up initially, but once configured, it provides a simple inventory management system.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

8

DA

Domingo Antonio

Entertainment, 1-10 employees

Less than 6 months

5.0
November 2023

Maximizing business efficiency.

Pros

I begin with a core set of applications that meet my initial needs and expand by integrating additional modules as my business expands.

Cons

At times, the documentation lacks sufficient detail for specific features, which can pose challenges for customization or troubleshooting without external assistance.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not specified, 1-10 employees

More than a year

4.0
November 2023

Good job team

Pros

Odoo empowers me to oversee and manage my business effectively without requiring expertise in complex accounting or other technicalities.

Cons

Honestly, I can't pinpoint any aspects of Odoo that I particularly dislike; overall, I find the application very well executed.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Suzette

E-Learning, 1-10 employees

Less than a year

5.0
November 2023

Project Management Capability

Pros

Odoo serves as a versatile platform with robust project management capabilities, facilitating the creation, assignment, and tracking of tasks across projects.

Cons

The Gantt chart view in Odoo's project management requires improvement; currently, it only displays assigned staff rather than detailed task information such as start and end dates and task names, which I believe would enhance its utility.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

10

Functionality

6

Z

Zyad

Construction, 51-100 employees

More than a year

4.0
November 2023

Cheap and Practical ERP

Pros

Odoo stands out as one of the most cost-effective ERP systems globally, encompassing essential modules such as financials, project management, and supply chain. Its intuitive interface makes it simple to navigate.

Cons

Odoo may not match the professionalism of some other ERP systems and seems more suitable for small to medium-sized enterprises rather than large corporations, in my view.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

6

F

Faris

Mechanical or Industrial Engineering, 11-50 employees

Less than a year

4.0
November 2023

My Odoo experience

Pros

Its unified suite, coupled with its open-source nature and modular design.

Cons

Managing server resources adequately for optimal performance can be demanding due to the application's resource-intensive nature, which poses a challenge for us.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Andries

Electrical/Electronic Manufacturing, 51-100 employees

Less than a year

3.0
November 2023

Seems good on paper but make sure you do not get an inexperienced consultant doing the setup

Pros

The functionality of Odoo was the primary reason for our decision to adopt it.

Cons

We were dissatisfied with their service, especially when we discovered they had assigned an inexperienced consultant for our implementation project.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

2

Functionality

6

A

Antti

Information Technology and Services, 11-50 employees

Less than a year

4.0
November 2023

Odoo, the best free ERP

Pros

Among open-source ERP solutions, Odoo distinguishes itself. The free Community edition offers a broad array of valuable applications, while the Enterprise version expands on these with additional advanced features.

Cons

Despite being open-source, Odoo's customization process for programmers can be quite daunting due to the lack of reliable resources available to guide them effectively on this aspect.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

10

JK

Jakob K.

Project Management, 11-50 employees

4.0
October 2022

Odoo from a consultants perspective

Pros

For a consulting firm, Odoo is one of the best ERPs one can have access to. We offer IT services and needed a way to host the websites of our clients. Thats where Odoo came in. It has been great working with the latest version, which has brought so many features with it, like more options for designing modules and modifying existing ones. We use Ubuntu for all our clients, and Odoo works great on the platform. Our company has been able to provide exactly what the client requires by either creating modules from scratch or modifying what they like from our previous work.

Cons

As I said, we program our modules using Ubuntu, which generally works great, but the support team is not experienced enough to deal with Ubuntu-related issues. It often ignores my queries and complaints, and when they get back to me, its usually an apology and nothing more. And if we just rush the development and deliver the product, our clients have to face problems like error messages popping up. It has really set us back a lot during the years weve been using it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

E

Ebrahim

Director, 1-10 employees

4.0
November 2020

Love it

Pros

It has everything that you need and more. Absolutely amazed.

Cons

It has some related issues but there arent any major ones.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

MT

Marouane T.

Software Engineer, 11-50 employees

5.0
November 2020

Intuitive and inexpensive

Pros

Very reasonable pricing range. Integrated inventory management and client/customer management. All the features you need to run your Retail store or Restaurant is here

Cons

Nothing. I am absolutely in love.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

AR

Alian R

Software Engineer and Business, 11-50 employees

4.0
October 2020

Couldnt be happiest

Pros

The software makes business management easier for us. Also allows integration.

Cons

Some features are not available in the recent version.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

JF

Julia F

CEO, 11-50 employees

5.0
August 2020

Odoo is THE BEST

Pros

Easy to manage and customize. Customer support is the best ever.

Cons

None, the best software ever. You need odoo in your life.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

YM

Youness M

Consultant and Co-founder, 1-10 employees

4.0
August 2020

My overall experience has been good.

Pros

Odoo is very well structured software that offers several features to provide ease to you.

Cons

I have faced some technical issues and also while using some features.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

9

AR

Alian R

Software engineer and Business Development manager, 11-50 employees

4.0
July 2020

Highly Recommended

Pros

Odoo is a highly intuitive software that has fulfilled all our business needs. Modules are integrated extremely well.

Cons

Some features are moved to the premium version which is really sad.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

MA

Mudssar A

Asst. Manager Porecurement, 500+ employees

4.0
June 2020

Worth your money!

Pros

Odoo has excellent features to cater to all our needs. It was very easy to install and get a hang off.

Cons

Customization can be a little hectic and annoying. The price is also a little high but its alright.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

CBG

Carlos Benjamin G.

IT manager, 51-100 employees

4.0
November 2019

Exceptional

Pros

It is Great, Cheap, Easy to use, easy to set up.

Cons

Customer support is very slow.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MUA

Muhammad Usman A.

ERP and Business Specialist, 1-10 employees

4.0
August 2019

Very clever software

Pros

It is not very pricey and the features it offers are great. Quite easy to use.

Cons

Its reporting tools have some issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M

Maria

Vice President, 11-50 employees

3.0
June 2019

Dont fall for the lies

Pros

The software is pretty flexible.

Cons

We have struggled a lot with this software, The customer support is the WORST.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7