Total 522 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

24%

3

Stars

4%

2

Stars

3%

1

Stars

6%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not specified, 1-10 employees

More than a year

4.0
April 2024

Odoo for K's

Pros

I like all the features Odoo offers, particularly its ability to guide us on actions to improve sales performance and attract more customers. Collaboration with other team members is also seamless.

Cons

The only issue I see is that the database isn't accessible offline. Without an internet connection, I can't access contact information unless I'm in an area with internet access. But nowadays, everything depends on the internet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

E

ER

Staffing and Recruiting, 1-10 employees

More than a year

5.0
April 2024

Good Software for people

Pros

Setting up and using Odoo was simple, and its international features were beneficial.

Cons

Integration with other systems took some time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Ali

Events Services, 11-50 employees

Less than 6 months

3.0
April 2024

Good to be used

Pros

It offers good value for the price and is effective for our work.

Cons

Its interface is quite intuitive, which I like.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

8

Functionality

10

J

Jeffrey

Consumer Goods, 11-50 employees

More than a year

5.0
April 2024

Better than Netsuite at 20% of the Price

Pros

Odoo performs all the functions of Netsuite but at a fraction of the cost!

Cons

I'd recommend hiring a consultant rather than relying on Odoo's support. We use Emipro because we utilize several of their apps, and their support is excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

2

Functionality

10

S

Samantha

Hospitality, 1-10 employees

Less than 6 months

4.0
March 2024

Great Free Website Builder

Pros

It's free to use, looks polished, and offers a variety of stock photos.

Cons

Sometimes it's difficult to comprehend, and there's no immediate customer support available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

H

Hailey

Construction, 11-50 employees

Less than a year

5.0
March 2024

great software for running a warehouse

Pros

Odoo is an excellent tool for managing inventory, sales, work tasks, and more. It provides essential support for any business.

Cons

Getting set up was a bit challenging initially, but customer service was very helpful and guided us through the process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

Su Latt

Computer Software, 51-100 employees

More than a year

4.0
March 2024

Review for Business Management Software

Pros

Odoo allows easy customization and integrates smoothly with other systems such as payment gateways, SMS gateways, and HR software. The Odoo Community version is free and supported by an active community providing extensive resources, support forums, and collaboration opportunities.

Cons

Odoo users need to undergo thorough training, especially since bulk imports are error-prone. Upgrading Odoo's software modules can also be complex.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Meet

Computer Networking, 500+ employees

Less than a year

5.0
March 2024

Odoo:One stop solution for inventory management

Pros

I find the inventory management, stock list, and stock details excellent compared to other systems, and the interface is simple.

Cons

I think the pricing model should be more affordable, particularly for small businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Antony

Information Technology and Services, 11-50 employees

Less than a year

5.0
March 2024

Odoo Review

Pros

The ability to handle our contacts and sales pipeline with a simple dashboard is very convenient.

Cons

Integrating with our other dashboards, like social media, doesn't provide real-time data.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A

Allan

Education Management, 101-500 employees

Less than a year

5.0
February 2024

A great open source ERP platform

Pros

It stands out as one of the most impressive Open Source tools we've come across, packed with features and regularly updated.

Cons

The support was costly on the occasions we needed it, although those instances were rare.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

D

Doreen

Environmental Services, 101-500 employees

More than a year

4.0
February 2024

The best ERP software for any business

Pros

I like the functionality of the software across all aspects of our business operations, including CRM, project management, inventory handling, sales, and accounting. It has significantly saved us resources and time.

Cons

Thus far, the system has fulfilled its purpose well, and we haven't encountered any issues with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

Z

Zobaida

Construction, 51-100 employees

More than a year

5.0
February 2024

One of the best and cheapest ERP system

Pros

Odoo is among the most cost-effective ERP systems globally, offering essential ERP functionalities crucial for organizing, monitoring, and controlling business processes of any type. It's simple to navigate, with comprehensive online training available.

Cons

Odoo is ideal for small businesses and suits simple processes. Personally, I'm not fond of Odoo's interface.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Daniel

Food Production, 11-50 employees

More than a year

1.0
February 2024

Beware of Odoo's Business Practices

Pros

While the features are extensive, the support experience has been disappointing. Despite three support contracts over two years, we still haven't fully utilized half of the features.

Cons

The documentation is appalling; it hasn't been updated for several releases. Their business practices are dubious too. Despite our clear indication not to renew in January, they charged our credit card over $8000 for early renewal without consent, and now they refuse a refund because we didn't give 30 days notice.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

H

Hanane

Marketing and Advertising, 1-10 employees

Less than a year

4.0
January 2024

Making decisions

Pros

What appeals to me is its simplicity, the strong community support, its scalability, affordability, and continuous evolution.

Cons

It takes quite a while to complete tasks...

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

G

Garrett

Furniture, 11-50 employees

Less than 6 months

5.0
January 2024

Incredibly Powerful Community Version

Pros

The Community version is entirely free with no obligations. Setting it up and hosting it via Docker containers makes deployment smooth and highly customizable. With basic Docker skills, our IT department had Odoo Community operational within an afternoon, ready to manage our entire operations efficiently. Although setup was initially complex due to Odoo's broad functionality, its powerful bulk import features and logical workflows helped us transition smoothly from our previous system ahead of schedule. I haven't encountered any defects or bugs so far. Customizing forms and PDFs was simple, thanks to the user-friendly platform that allows deep configuration and manipulation even for those with basic HTML and CSS knowledge. The integrated "Activities" feature ensures seamless intra-app communication, enhancing productivity.

Cons

It strongly emphasizes email sending and managing communications. I had to delve deeply to ensure these features were disabled. Since we operate B2B, personalized communication is essential in almost every interaction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B

Beakou

Accounting, 1-10 employees

4.0
January 2024

Bon logiciel efficace, intuitif, versatile, scalable.

Pros

I highly recommend this software for its comprehensive integrated modules and intuitive interface, facilitating holistic management.

Cons

This software has no noticeable flaws; however, improvements in quality and operation are welcome.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

E

ESMAEIL

Computer & Network Security, 11-50 employees

More than a year

4.0
January 2024

It integrates different businesses

Pros

It simplifies operations by reducing clutter and the need for multiple programs, offering a unified platform with flexible application choices.

Cons

The trial version limits use to only one application. Discounts are valid for the initial 12 months, and prices are subject to change.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M

Mohamed

Food Production, 11-50 employees

Less than a year

2.0
December 2023

Irrational handling of costs

Pros

The cost of licenses and the ease of generating reports are significant advantages.

Cons

The handling of costs is illogical. The system manages average cost and FIFO illogically.

Rating Distribution

Ease of use

5

Value for money

1

Customer Support

1

Functionality

1

Y

Yasceine

Information Technology and Services, 51-100 employees

More than a year

4.0
December 2023

Odoo Review

Pros

It's a cost-effective solution compared to similar software, allowing one license to cover multiple modules.

Cons

It lacks the sophistication and robustness of similar software. Users may find it less intuitive.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

9

A

Anais

Alternative Medicine, 1-10 employees

Less than a year

4.0
December 2023

Need some time to implement but works well

Pros

Odoo enables versatile functionality, including bank account synchronization and online accessibility, which I found simple to use, both as an employee and later for managing expenses in my own business.

Cons

Implementing it requires significant effort, especially for a very small business like mine. The online support isn't particularly helpful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10