ProcurementExpress.com Reviews
Total 20 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars90%
4
Stars10%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Sam R.
Non-Profit Organization Management, 101-500 employees
More than a year
“System is genuinely simple
Pros
Well I think the website and system are genuinely simple to get around.... nothing feels hidden or confusing. They're effortless to operate day-to-day and any process that requires steps is laid out in a way that's easy to follow without any guesswork. It all just flows.
Cons
No complaints I think it's good. Each screen is clear and guides you step-by-step from placing an order to getting the final bill.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Financial Services, 101-500 employees
Less than a year
“welcoming layout with live budget
Pros
I like the very welcoming layout particularly for beginners. It provides live budget and expense details which is a huge help for financial planning. It also works on mobile which is very handy.
Cons
The personalized report function needs work as the current version has limited options for creating specific summaries. Also adding AI help could be another improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Iberly A.
Hospitality, 101-500 employees
Less than a year
“lowers late payments and speeds approvals
Pros
My time with the platform has been great. It lowers the chance of late or forgotten payments and makes getting approvals simpler reducing time spent on email chains. It lets you place and follow orders fast, cutting down hold-ups while automating routine jobs to free up time for more important buying choices. The quick support team is always ready to help with setup or solving problems. By bringing all purchase requests, approvals and tracking into one place for every team, it allows several people to view, check and authorize purchases effectively creating clarity and responsibility across the entire buying process.
Cons
I wish the direct buying feature worked with more websites similar to what's offered for Amazon.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Froso R.
Construction, 101-500 employees
More than a year
“attentive staff and user-friendly tool
Pros
We find it simple to operate and the staff pay attention when you need assistance. It is also easy to find your way and is super user-friendly. Not sure what else to add.
Cons
Some simple jobs should be easier to finish like switching who requested a purchase order or the budget it's tied to. Reports can sometimes take a while to create. Occasionally the system is quite slow but overall it's a great system.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Christine K.
Civic & Social Organization, 101-500 employees
Less than a year
“PO creation and learning is fast
Pros
The simplicity of making a Purchase Order and how fast we learned the application. Our company needed specific details configured for us and that was done rapidly.
Cons
The document scanning feature is great except when you specifically go to the Purchase Request section and fill in the details it sometimes gets scanned as an invoice instead. The fact that we can't make certain changes ourselves and have to contact technical support is a limitation.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Amy H.
Non-Profit Organization Management, 11-50 employees
Less than a year
“simpler and quicker procedure
Pros
It's a much simpler and quicker procedure. The way you add your files makes everything run more smoothly.
Cons
At first when I didn't understand it the vendor list confused me. I wasn't sure what to enter in the field.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
SERGIY
Civil Engineering, 500+ employees
Less than 6 months
“Easy tool with premium help
Pros
I think this software is easy to operate, the quality of help is premium and the mobile application works pretty good.
Cons
The choice of information shown on the main dashboard feels a little unusual.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ciara R.
Food & Beverages, 11-50 employees
Less than 6 months
“helpful and simple navigation
Pros
In my experience, this website is very helpful and simple to navigate.
Cons
Sometimes the program lags making it difficult to work quickly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Sebuguzi W.
Telecommunications, 11-50 employees
Less than 6 months
“helps vendor payments and monitoring
Pros
The platform has helped our group handle payments to vendors more easily and we can monitor every step.
Cons
Our staff needed instruction before they felt comfortable using the system.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Kevin D.
Industrial Automation, 11-50 employees
Less than 6 months
“love the live chat and knowledgeable staff
Pros
I love the live chat and how the staff are available and really know how to solve my issue.
Cons
It did take some time to learn how the program works but as with anything new it requires an adjustment period.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Mazen A.
Transportation/ Trucking/ Railroad, 11-50 employees
More than a year
“works perfectly!!
Pros
It has completely changed our purchasing methods. The clear layout made it simple for our team to learn fast while the full set of tools like managing suppliers and live data has significantly increased our output.
Cons
Nothing really the procurement tool works perfectly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wendy W.
Food & Beverages, 500+ employees
More than a year
“Simple to operate
Pros
From our experience, the program is very welcoming and simple to operate.
Cons
I guess the only thing is that the team is very far away and I can't send them a fresh coffee and donuts to show my appreciation.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy K.
Marketing and Advertising, 101-500 employees
Less than 6 months
“logical with quickbooks
Pros
The platform is very welcoming and highly logical. It also works perfectly with Quickbooks. Also the team is fantastic and skilled as they are always ready to help and work through any questions or worries.
Cons
I currently don't have any so far it seems to work well for our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Candace
Retail, 11-50 employees
Less than 6 months
“Customizable and great support
Pros
Being able to adjust the program to record the details that matter to us has been a total game-changer. Everything about it has been simple, the help desk is great and friendly and the cost is absolutely worth what you get. I'd strongly suggest it to any business wanting to monitor and organize spending.
Cons
So far.. I've found no drawbacks.. The software is user friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles
Machinery, 11-50 employees
Less than 6 months
“instant help line
Pros
What I like the most is the simplicity!it's very easy to get around and the instant help line is amazing. I give this company a perfect score.
Cons
Nothing has been bad I really don't have any negative thoughts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary
Hospitality, 11-50 employees
More than a year
“real-time budget alerts
Pros
its logical and simple to get around. It has a fast purchase approval system and helps users keep an eye on budgets in real time, sending warnings when limits are near. The mobile app adds to the whole experience giving you the freedom to handle purchase approvals and buying tasks from anywhere.
Cons
While it offers basic report functions they may not be as thorough or as easy to use as some people would like. Another limitation is that the system won't let you save a purchase order if there's no budget assigned. This makes you create or change a budget first which is time-consuming and can interrupt your work.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Terri D.
Electrical/ Electronic Manufacturing, 11-50 employees
More than a year
“outstanding and customizable
Pros
This platform is outstanding. It can be shaped to your requirements which is a big plus and the extra functions like scanning papers to save time when making orders and attaching bills really help. I bought it for my company which never had a purchasing tool and nowww all staff love it and it's so easy to use. Incredible Customer Service that is truly the best. Linking with your billing system will save your accounts group time too.
Cons
I truly do not have any dislikes regarding this Purchasing tool none that I can remember anyway!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Naa A.
Entertainment, 101-500 employees
More than a year
“supportive team!!
Pros
I think this software is welcoming and the team is always very supportive.
Cons
The options for setting up approval chains could be better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Alex E.
Electrical/ Electronic Manufacturing, 101-500 employees
More than a year
“Simple with unbelievable support
Pros
It is very simple to operate and the ongoing support has just been unbelievable.
Cons
Getting it set up took a little longer than anticipated but once I did my team and I could make adjustments easily to fit our changing needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Catherine G.
Machinery, 11-50 employees
More than a year
“well-arranged tools
Pros
What I love the most is its welcoming application. All tools are well arranged.
Cons
None. So far all features are very helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10