Rippling Spend Reviews
Total 205 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars20%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Ken C.
Human Resources, 51-100 employees
“my go-to work app
Pros
So convenient for tracking my benefits and clocking in. Literally everything I need is right there.
Cons
There honestly isn't anything that I dislike about using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sabrina D.
Computer Software, 51-100 employees
“All my info in one spot
Pros
As an employee, it's just so easy. All my pay and time-off info is in one spot. No digging around.
Cons
I think it is pretty easy to use. Nothing really comes to mind that's confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bethany H.
Health, Wellness and Fitness, 101-500 employees
“makes my day easier
Pros
The updates are great and it's so easy to use. Makes my day less stressful for sure.
Cons
Honestly, I don't see any downsides to using it. It's just very user-friendly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erika L.
Non-Profit Organization Management, 51-100 employees
“great but costs extra
Pros
Interface is aso smooth & simple, and the automation features are a lifesaver. Plus, 24/7 support is awesome.
Cons
I don't like that you have to pay extra for automations. We sometimes can't do what we want with the system because of the cost.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Katie M.
Medical Practice, 11-50 employees
“effortless payroll management
Pros
Honestly, the best payroll software I've used. Reviewing docs like handbooks is simple, easy to save and submit. Setting up my direct deposit to different accounts was a snap and finding my pay stubs and tax forms is no problem at all.
Cons
So far, I've liked everything about it. The only annoying thing is that sometimes the clock in and out feature doesn't save my time so I have to go back and add it again.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Software, 51-100 employees
“So easy to get money back
Pros
Submitting expenses is so smooth. No complaints here. I love it!
Cons
I'm still new to using the system so I haven't found anything I don't like yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew S.
Financial Services, 500+ employees
“saves me a lot of clicks
Pros
Best part for me is the layout and how everything connects. I use it way more because I don't have to click a million times like the old system.
Cons
I wish I could remove the blue banner on the home screen that's always talking about single sign-on.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Tamika T.
Insurance, 101-500 employees
“Learning made interesting
Pros
The LMS courses are actually super informative. And I like that they make you interact, not just click through.
Cons
Getting access to the system was a challenge as there were a lot of delays.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Computer Software, 500+ employees
“everything I need for HR
Pros
It's an all-in-one platform for everything I need that's related to Human Resources.
Cons
The two-factor authentication can get complicated especially when you're just trying to clock in for work.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Gaurav S.
Not Specified, 51-100 employees
“fantastic to run on-the-go operations
Pros
What I like is that there's an app. I'm always on the go and now all our HR stuff is taken care of by Rippling. I can apply for leave, check my vacation hours and it holds all my pay stubs. The app is fantastic because it lets me do everything from my phone. I love using it. All the features work together really well. I use it all the time and it's very easy. I had a small issue with the app once, so I contacted customer support and they were wonderful.
Cons
Nothing so far. I'll definitely come back and let you know if I find anything I don't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Consumer Services, 51-100 employees
“seriously easy and complete
Pros
It's seriously so easy to use and has absolutely everything I need to check on.
Cons
I don't dislike it, it's a genuinely useful app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Financial Services, 51-100 employees
“Effortless time off requests
Pros
I really like the scheduling software for requesting time off.
Cons
no problems at all. I find it really effective.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sai Aashrith A.
Computer Software, 500+ employees
“the ultimate automation powerhouse
Pros
The best thing about this tool is how its smooth automation gets rid of boring tasks and saves me time. It's so user-friendly for payroll, benefits and onboarding new employees. I also love that it connects with other apps I use, which lets everything work together. Being able to manage employee devices and access from one platform is a game-changer. Its reporting tools give me really deep insights that help me make smart decisions. The setup was a breeze with no hassle. Everything, from onboarding to payroll to IT stuff, is interactive and easy to set up. Their support is very prompt as I get help in real-time for any questions I have. The automation cuts down so much manual work. I also love that I can use Rippling for so many different things, making it an all-in-one tool that makes my daily tasks easier. Adding other app integrations just makes it even better. All in all, It takes complex processes and makes them easy which is why it's a must-have tool for growing businesses.
Cons
Honestly, I am happy! It makes HR, IT and payroll run incredibly fast and efficiently. The way everything works together, plus the automation and simple interface, makes everything easy. I never had to struggle to figure things out. It totally fit my business needs. If I'm being super picky, it took a little time to learn all the features but after that, it was simple. All in all, it definitely exceeded my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harvis G.
Legal Services, 101-500 employees
“clear paycheck visibility before payday
Pros
It keeps me in the loop about my pay. It's not just about getting a notification on payday as I can see my upcoming paycheck amount days in advance.
Cons
I think it works just the way it should. I wouldn't change anything.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ian R.
Non-Profit Organization Management, 11-50 employees
“My daily hub for everything
Pros
I love that it puts all of my documents, benefits, pay and team information in one place. It's easy to use and to get my team to use it. I use it every single day.
Cons
Wish I could manage my 401k through Rippling.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michael B.
Not Specified, 101-500 employees
“top-tier benefits admin portal
Pros
It is extremely user friendly for me to update and review my time, pay and benefits. I also use it as a Benefits Admin for my broker services with clients. Their Benefits Admin portal is also very easy to use and I really appreciate the reporting & it helps me review records for accuracy. For my analytical duties, the reporting helps me look at data quickly and efficiently.
Cons
I use a few different benefits sites and compared to the others this tool has the least amount of problems. It's definitely one of the best for handling my own benefits and my clients'.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chazz R.
Environmental Services, 51-100 employees
“Everything in one enjoyable place
Pros
everything is in one place. There's no trouble trying to find or access information. This app has actually made working at my company more enjoyable and easy.
Cons
There's nothing I dislike right now. Everything works fine and I'd highly recommend this app to other companies because it's so easy to use and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lokesh R.
Not Specified, 101-500 employees
“powerful features, simple interface
Pros
The thing I like most about Rippling is its user-friendly interface and all its features. I use it to manage my payroll and other financial stuff for my office.
Cons
I feel like the customer support could be a bit better and more advanced.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jalene D.
Consumer Services, 500+ employees
“A near-perfect platform
Pros
I gave it a 9 out of 10 because it offers an excellent user experience. The way it handles payroll and HR stuff is so streamlined. For example, combining payroll with benefits has saved our team a ton of time and cut down on mistakes. The only thing is, I wish the reporting tools were a bit more customizable to fit our specific needs. If they improved that, I'd happily give it a 10. Overall it's a fantastic platform and I'd definitely recommend it to others.
Cons
It can get a little frustrating that I can't customize the reports more. The standard ones are okay for most things, but sometimes I need to see specific stuff for my company and it's tough. Also the mobile app works but it's not as easy to use as the desktop site. If they fixed those two things, it'd be perfect. But even with those issues, the main parts of Rippling are still really strong.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nipun A.
Computer Software, 1-10 employees
“gets the job done
Pros
It has a ton of features, HR, Payroll, Compliance stuff. The interface is simple. It just gets your stuff DONE. What more could I ask for?
Cons
Rippling is great overall but I've had a couple of slow responses from their support team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9