Total 205 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

79%

4

Stars

20%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KC

Ken C.

Human Resources, 51-100 employees

5.0
March 2025

my go-to work app

Pros

So convenient for tracking my benefits and clocking in. Literally everything I need is right there.

Cons

There honestly isn't anything that I dislike about using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Sabrina D.

Computer Software, 51-100 employees

5.0
March 2025

All my info in one spot

Pros

As an employee, it's just so easy. All my pay and time-off info is in one spot. No digging around.

Cons

I think it is pretty easy to use. Nothing really comes to mind that's confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BH

Bethany H.

Health, Wellness and Fitness, 101-500 employees

5.0
March 2025

makes my day easier

Pros

The updates are great and it's so easy to use. Makes my day less stressful for sure.

Cons

Honestly, I don't see any downsides to using it. It's just very user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EL

Erika L.

Non-Profit Organization Management, 51-100 employees

4.0
March 2025

great but costs extra

Pros

Interface is aso smooth & simple, and the automation features are a lifesaver. Plus, 24/7 support is awesome.

Cons

I don't like that you have to pay extra for automations. We sometimes can't do what we want with the system because of the cost.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KM

Katie M.

Medical Practice, 11-50 employees

5.0
March 2025

effortless payroll management

Pros

Honestly, the best payroll software I've used. Reviewing docs like handbooks is simple, easy to save and submit. Setting up my direct deposit to different accounts was a snap and finding my pay stubs and tax forms is no problem at all.

Cons

So far, I've liked everything about it. The only annoying thing is that sometimes the clock in and out feature doesn't save my time so I have to go back and add it again.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 51-100 employees

5.0
March 2025

So easy to get money back

Pros

Submitting expenses is so smooth. No complaints here. I love it!

Cons

I'm still new to using the system so I haven't found anything I don't like yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Andrew S.

Financial Services, 500+ employees

5.0
March 2025

saves me a lot of clicks

Pros

Best part for me is the layout and how everything connects. I use it way more because I don't have to click a million times like the old system.

Cons

I wish I could remove the blue banner on the home screen that's always talking about single sign-on.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

TT

Tamika T.

Insurance, 101-500 employees

4.0
March 2025

Learning made interesting

Pros

The LMS courses are actually super informative. And I like that they make you interact, not just click through.

Cons

Getting access to the system was a challenge as there were a lot of delays.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

A

Anonymous

Computer Software, 500+ employees

5.0
February 2025

everything I need for HR

Pros

It's an all-in-one platform for everything I need that's related to Human Resources.

Cons

The two-factor authentication can get complicated especially when you're just trying to clock in for work.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

GS

Gaurav S.

Not Specified, 51-100 employees

5.0
February 2025

fantastic to run on-the-go operations

Pros

What I like is that there's an app. I'm always on the go and now all our HR stuff is taken care of by Rippling. I can apply for leave, check my vacation hours and it holds all my pay stubs. The app is fantastic because it lets me do everything from my phone. I love using it. All the features work together really well. I use it all the time and it's very easy. I had a small issue with the app once, so I contacted customer support and they were wonderful.

Cons

Nothing so far. I'll definitely come back and let you know if I find anything I don't like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Consumer Services, 51-100 employees

5.0
February 2025

seriously easy and complete

Pros

It's seriously so easy to use and has absolutely everything I need to check on.

Cons

I don't dislike it, it's a genuinely useful app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Financial Services, 51-100 employees

5.0
February 2025

Effortless time off requests

Pros

I really like the scheduling software for requesting time off.

Cons

no problems at all. I find it really effective.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SAA

Sai Aashrith A.

Computer Software, 500+ employees

5.0
January 2025

the ultimate automation powerhouse

Pros

The best thing about this tool is how its smooth automation gets rid of boring tasks and saves me time. It's so user-friendly for payroll, benefits and onboarding new employees. I also love that it connects with other apps I use, which lets everything work together. Being able to manage employee devices and access from one platform is a game-changer. Its reporting tools give me really deep insights that help me make smart decisions. The setup was a breeze with no hassle. Everything, from onboarding to payroll to IT stuff, is interactive and easy to set up. Their support is very prompt as I get help in real-time for any questions I have. The automation cuts down so much manual work. I also love that I can use Rippling for so many different things, making it an all-in-one tool that makes my daily tasks easier. Adding other app integrations just makes it even better. All in all, It takes complex processes and makes them easy which is why it's a must-have tool for growing businesses.

Cons

Honestly, I am happy! It makes HR, IT and payroll run incredibly fast and efficiently. The way everything works together, plus the automation and simple interface, makes everything easy. I never had to struggle to figure things out. It totally fit my business needs. If I'm being super picky, it took a little time to learn all the features but after that, it was simple. All in all, it definitely exceeded my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HG

Harvis G.

Legal Services, 101-500 employees

5.0
January 2025

clear paycheck visibility before payday

Pros

It keeps me in the loop about my pay. It's not just about getting a notification on payday as I can see my upcoming paycheck amount days in advance.

Cons

I think it works just the way it should. I wouldn't change anything.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IR

Ian R.

Non-Profit Organization Management, 11-50 employees

5.0
January 2025

My daily hub for everything

Pros

I love that it puts all of my documents, benefits, pay and team information in one place. It's easy to use and to get my team to use it. I use it every single day.

Cons

Wish I could manage my 401k through Rippling.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MB

Michael B.

Not Specified, 101-500 employees

5.0
December 2024

top-tier benefits admin portal

Pros

It is extremely user friendly for me to update and review my time, pay and benefits. I also use it as a Benefits Admin for my broker services with clients. Their Benefits Admin portal is also very easy to use and I really appreciate the reporting & it helps me review records for accuracy. For my analytical duties, the reporting helps me look at data quickly and efficiently.

Cons

I use a few different benefits sites and compared to the others this tool has the least amount of problems. It's definitely one of the best for handling my own benefits and my clients'.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CR

Chazz R.

Environmental Services, 51-100 employees

5.0
December 2024

Everything in one enjoyable place

Pros

everything is in one place. There's no trouble trying to find or access information. This app has actually made working at my company more enjoyable and easy.

Cons

There's nothing I dislike right now. Everything works fine and I'd highly recommend this app to other companies because it's so easy to use and reliable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LR

Lokesh R.

Not Specified, 101-500 employees

5.0
December 2024

powerful features, simple interface

Pros

The thing I like most about Rippling is its user-friendly interface and all its features. I use it to manage my payroll and other financial stuff for my office.

Cons

I feel like the customer support could be a bit better and more advanced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JD

Jalene D.

Consumer Services, 500+ employees

4.0
December 2024

A near-perfect platform

Pros

I gave it a 9 out of 10 because it offers an excellent user experience. The way it handles payroll and HR stuff is so streamlined. For example, combining payroll with benefits has saved our team a ton of time and cut down on mistakes. The only thing is, I wish the reporting tools were a bit more customizable to fit our specific needs. If they improved that, I'd happily give it a 10. Overall it's a fantastic platform and I'd definitely recommend it to others.

Cons

It can get a little frustrating that I can't customize the reports more. The standard ones are okay for most things, but sometimes I need to see specific stuff for my company and it's tough. Also the mobile app works but it's not as easy to use as the desktop site. If they fixed those two things, it'd be perfect. But even with those issues, the main parts of Rippling are still really strong.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

NA

Nipun A.

Computer Software, 1-10 employees

5.0
December 2024

gets the job done

Pros

It has a ton of features, HR, Payroll, Compliance stuff. The interface is simple. It just gets your stuff DONE. What more could I ask for?

Cons

Rippling is great overall but I've had a couple of slow responses from their support team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9