Rippling Spend Reviews
Total 205 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars20%
3
Stars1%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Guillermo N.
Not Specified, 101-500 employees
“simple and well-designed
Pros
From my experience, it is well designed and honestly very easy to use.
Cons
I'd love better follow-up for onboarding. Notifications with a progress bar would help me see if I've provided all the needed info. It would also be great to get clearer instructions on how to find and use all the resources available to me as a new employee.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Computer Software, 11-50 employees
“Outstanding & feature-rich
Pros
I use it as an employee and my experience has been great. The interface is really user friendly and it's packed with features. I love the AI stuff and submitting expenses is smooth as butter. Plus, the mobile app works just as well as the desktop version.
Cons
My screen froze one time when I was using the mobile app but it was an easy fix & I just closed the app and restarted it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Martin C.
Industrial Automation, 51-100 employees
“single app for everything
Pros
At my old job, we had to log into a different portal for every little task. Now, having it all in one app saves me a ton of time on internal processes that used to be much slower.
Cons
I'd really appreciate it if my pay stub had a more detailed breakdown of the deductions. There were some items I genuinely didn't understand. It feels like a one-size-fits-all template for every country. It should be tailored to the user's specific country because right now, it's confusing for me.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Financial Services, 51-100 employees
“Interactive and useful design
Pros
I find Rippling to be very easy and it has a genuinely user-friendly interface that just works.
Cons
No complaints from me, aside from the system going down once in a while. But that's to be expected and it's been very rare in the year I've been using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
victor o.
Warehousing, 51-100 employees
“fantastic & simple to use
Pros
The big ones for me are payroll and core HR. The ease of use is a major plus and I've had really good experiences with customer support.
Cons
Can't think of anything! Everything about the app is fantastic.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex B.
Medical Practice, 101-500 employees
“A clean and interactive dashboard
Pros
the dashboard has a clean UI and the layout is so interactive. I can always find what I need with ease, which is a huge relief.
Cons
So far, I have not run into many problems with Rippling. My only small complaint is that it can be a little tricky to find direct links to my benefits dashboards. It would be helpful to have SSO links or deeplinks right there.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Computer Software, 11-50 employees
“much quicker than old systems
Pros
For me, it's just that everything is very, very simple. I use it a ton from an employee perspective and I can confirm that everything can be done much more quickly than with previous systems I've used, like ADP and Insperity.
Cons
The receipt reader is just okay, it's nothing special. But honestly that's the worst thing I can think of.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Raul L.
Wine and Spirits, 51-100 employees
“user-friendly all-in-one platform
Pros
My favorite part is definitely the user-friendly platform that has all the apps I need right there.
Cons
I haven't had any issues using the Rippling apps so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Graphic Design, 11-50 employees
“quick and simple tasks
Pros
It makes the boring, tedious tasks easy and fast. Whether I'm requesting money from the company or checking my benefits, it's all right there in one dashboard.
Cons
I wish my dashboard was even simpler. It would be great if it hid features and dashboards that don't apply to my role.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 11-50 employees
“Easy to use
Pros
The interface is easy to use and everything is written in plain English, no confusing jargon.
Cons
The two-factor authentication could use an authenticator app, like Google Authenticator, instead of the current method.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Marketing and Advertising, 11-50 employees
“good but managing expenses could be easier
Pros
I'm a big fan of how easy it is to use and how it has every piece of information I could need.
Cons
I used to use the Ramp card and handling expenses was way easier. I could just text a picture of a receipt and get a notification to add the details. I didn't have to set aside separate time to log into a platform and input everything.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
Anonymous
Computer Software, 51-100 employees
“Love having everything at one place
Pros
Rippling is great. I've used a bunch of HR systems but none of them have everything together in one spot like this. The app feels modern and I can find anything I need in seconds.
Cons
Nothing! Well, maybe you could change the company color in the app from yellow to green.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Financial Services, 51-100 employees
“makes using it enjoyable
Pros
The interface is so easy to use and it actually makes using it enjoyable.
Cons
No cons from my side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Farwa Iqbal S.
Marketing and Advertising, 11-50 employees
“easy to navigate
Pros
Loving how simple and easy it is to find my way around.
Cons
Mobile version could be a lot better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Kate C.
Cosmetics, 11-50 employees
“huge time-saver for info
Pros
I can always find what I need super fast, whether it's my benefits or tax info. Huge time-saver.
Cons
Sometimes the display for my requested time off is hard to use. I wish it would automatically sort itself by the date my time off starts, not by the date I requested it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Public Relations and Communications, 11-50 employees
“my single spot for everything
Pros
The best part is having absolutely everything I need for work in one single spot. I don't have to waste time jumping between ten different apps or websites anymore, it's all just right there and super easy to access.
Cons
I get why we have two-factor authentication but it does get annoying. It doesn't always remember my computer so I have to get a code sent to me again.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Britni C.
Non-Profit Organization Management, 11-50 employees
“makes complicated HR simple
Pros
It takes complicated HR stuff and makes it actually user-friendly.
Cons
It doesn't seem to work very well when our team uses a mix of Mac/Apple and PC/Android devices.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Paul M.
Aviation & Aerospace, 11-50 employees
“clear and modern tool
Pros
It's so easy to find what you need. Seriously, after dealing with clunky systems like SAP or Oracle that feel like they're built in another language, it is a breath of fresh air.
Cons
I'd love it if I could fill out an expense report in something like Excel and just upload it. Doing everything in the web browser can feel slow, waiting for things to load. The interface itself is easy to understand, though!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Retail, 51-100 employees
“simple & interactive to use
Pros
Super easy and interactive to use. Uploading receipts is also very smooth and it's simple to find, download or print what I need.
Cons
Haven't found anything that I dislike yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mental Health Care, 51-100 employees
“User friendly and professional
Pros
It is so well organized. I can find what I need and get my tasks done without any hassle.
Cons
I've to remember to log on using my work email and not my personal email which is what I used when I first set everything up.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10