Shoeboxed Reviews
Total 43 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars19%
3
Stars12%
2
Stars0%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Neil
Computer Software, 1-10 employees
More than a year
“All Receipts-One Place
Pros
The organization and easy retrieval of past receipts provide peace of mind, knowing there's always a backup copy available.
Cons
I like being able to upload receipts from my laptop and using IE to access the site.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
10
Sarah
Restaurants, 1-10 employees
More than a year
“Shoeboxed is life changing
Pros
Shoeboxed is a straightforward and efficient solution for organizing receipts. Setting up custom categories is effortless.
Cons
Occasionally, dates or amounts are incorrect, requiring double-checking for accuracy. Despite this, Shoeboxed has greatly improved my receipt organization, simplifying tax reporting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 101-500 employees
More than a year
“No Fuss OCR Expense Record
Pros
It's hassle-free and straightforward. I only need to review all records before filing taxes. Data can also be exported and archived elsewhere.
Cons
There are occasional recognition errors, especially with non-US receipts. Localization via phone GPS and software adaptation could address this issue over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Apparel & Fashion, 1-10 employees
More than a year
“Long time customer
Pros
I like the various options available for filing receipts.
Cons
The mobile app and server can be slow to respond during peak times, particularly around tax season.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bobbie
Entertainment, 1-10 employees
More than a year
“Love it, has saved my sanity
Pros
Shoeboxed has significantly simplified my life. As a self-employed individual, scanning receipts was always a dreaded task. After trying other software with major issues, Shoeboxed came as a lifesaver, especially during tax season.
Cons
While generally satisfied, I wish Shoeboxed had features like archiving previous years' receipts and rollover pages for unused months. Despite this, my overall experience with Shoeboxed has been positive.Top of Form
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Kimbette
Entertainment, 1-10 employees
More than a year
“Best office software for any company
Pros
I just place my receipts in an envelope and someone else uploads the images for me. If I need to find a receipt (or business card), I simply log in and can locate it within seconds. Plus, it makes tax preparation a breeze!
Cons
Sometimes, the program operates sluggishly and organizing receipts feels cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corbin
Architecture & Planning, 1-10 employees
More than a year
“Easy Organization
Pros
Like many, we prioritize our work over keeping track of expenses and receipts. Shoeboxed simplifies this process by allowing us to drop everything into an envelope, and a few days later, it's scanned into our account, ready to be saved or imported into our accounting software.
Cons
Since we use Wave Accounting, integrating it with this software would be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Leslie
Real Estate, 51-100 employees
More than a year
“One of the best gifts my husband gave to me!
Pros
This is incredibly easy to use and saves a lot of time. I now only check the account a couple of times a year before filing.
Cons
This software meets all my needs seamlessly and operates very quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
JONATHAN
Insurance, 1-10 employees
More than a year
“Makes it simple
Pros
Keeping expense accounts up to date is challenging, but this has helped resolve that issue.
Cons
I'm unfamiliar with many of the features, and there hasn't been any available training.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Automotive, 1-10 employees
More than a year
“Terrible customer service
Pros
It's easy to take a photo of receipts, and mailing them in via magic envelopes is very convenient.
Cons
Customer service is absolutely awful. Despite calling and emailing, I haven't received any response.
Rating Distribution
Ease of use
10
Value for money
2
Customer Support
2
Functionality
10
Laurie
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Great for Keeping Organized
Pros
For a busy professional or individual, just gather receipts and they organize them for you.
Cons
Remembering to keep receipts is essential. This software simplifies life and work effectively if users fulfill their part.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Steve
Accounting, 11-50 employees
More than a year
“Interesting Concept
Pros
It integrates well with Xero and other cloud platforms.
Cons
Sending receipts from email to a third party feels redundant, especially when a similar service like Receiptbank can directly integrate with Xero.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Deidre
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Organized for tax season
Pros
The scanning and organizing of receipts has been a huge help since I try to maintain a paper-free operation.
Cons
I can't think of any drawbacks. It's straightforward to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Shawn
Retail, 1-10 employees
Less than a year
“Great for keeping track of expenses!
Pros
I liked Shoeboxed because it was very simple. You just select the category for the item, snap a photo, and it does most of the work for you. You can then create expense reports and upload them into a PDF, QuickBooks, Excel, or .csv format. If you want, you can add a note when you log the item.
Cons
There really wasn't much that bothered me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nyla
Marketing and Advertising, 1-10 employees
More than a year
“Super easy to use. One little annoyance.
Pros
The simplicity is probably the biggest advantage of this software. Just forward emails to your dedicated Shoeboxed email address, and that's it. For me, it became a habit. Whenever I pay for something online, I just forward the receipt to Shoeboxed. I like having everything in one place (the Shoeboxed dashboard), easy to view and search. When needed, you can export spreadsheets broken down by category for review or to hand over to the accountant at tax time. I don't have many paper receipts, but when necessary, I just snap a photo in the app, categorize it, and it's done.
Cons
When using the email option, I believe every receipt is reviewed and categorized by a human. This led to frequent mislabeling issues; receipts were often attributed to my company instead of the correct one. I suspect this was due to my email signature being automatically added, so I started removing it before forwarding. It's annoying but it solved the problem. It seems they might be rushing through or not paying enough attention.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not specified, 1-10 employees
Less than 6 months
“It helps how it's supposed to
Pros
The features are impressive. Uploading receipts and managing business cards are the main ones I like. I don't travel much for business, but the feature is still handy when needed.
Cons
The only downside for me is the current pricing. Otherwise, the service works well when it's functioning properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Miriam
Online Media, 1-10 employees
Less than a year
“Love Shoeboxed!
Pros
The ease and simplicity of it are great. Receipts are processed quickly too.
Cons
No complaints. It's fast and efficient, especially when scanning receipts while in line.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Simon
Accounting, 11-50 employees
Less than a year
“Best Financial Documentation Application
Pros
This software was recommended by a friend who has been using it for years. It has provided a lasting solution to my manual way of doing things and helps me easily organize and manage my financial documents with unlimited storage capacity.
Cons
I find it challenging to use on my phone. It should be improved to work seamlessly on any electronic device.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Masa
Consumer Services, 1-10 employees
Less than 6 months
“SIMPLE AND TO THE POINT
Pros
You mail in the receipts, it scans them, and it syncs with your QuickBooks! So easy and simple! Plus, it's free shipping!
Cons
It can be a bit costly, but everyone needs to make a profit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Michelle
Education Management, 500+ employees
Less than 6 months
“Dissatisfied with professionalism and Integrity
Pros
I didn't get to try the software. I signed up for a free trial but didn't even attempt to use it. It's not something I wanted to use.
Cons
I'm unsure about the software itself since I didn't get to use it much. However, downloading what I needed and opening receipts took longer than expected. Exporting wasn't very efficient either.
Rating Distribution
Ease of use
5
Value for money
1
Customer Support
1
Functionality
4