Total 43 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

19%

3

Stars

12%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

N

Neil

Computer Software, 1-10 employees

More than a year

5.0
November 2019

All Receipts-One Place

Pros

The organization and easy retrieval of past receipts provide peace of mind, knowing there's always a backup copy available.

Cons

I like being able to upload receipts from my laptop and using IE to access the site.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

S

Sarah

Restaurants, 1-10 employees

More than a year

5.0
November 2019

Shoeboxed is life changing

Pros

Shoeboxed is a straightforward and efficient solution for organizing receipts. Setting up custom categories is effortless.

Cons

Occasionally, dates or amounts are incorrect, requiring double-checking for accuracy. Despite this, Shoeboxed has greatly improved my receipt organization, simplifying tax reporting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not specified, 101-500 employees

More than a year

5.0
November 2019

No Fuss OCR Expense Record

Pros

It's hassle-free and straightforward. I only need to review all records before filing taxes. Data can also be exported and archived elsewhere.

Cons

There are occasional recognition errors, especially with non-US receipts. Localization via phone GPS and software adaptation could address this issue over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

John

Apparel & Fashion, 1-10 employees

More than a year

5.0
October 2019

Long time customer

Pros

I like the various options available for filing receipts.

Cons

The mobile app and server can be slow to respond during peak times, particularly around tax season.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Bobbie

Entertainment, 1-10 employees

More than a year

5.0
October 2019

Love it, has saved my sanity

Pros

Shoeboxed has significantly simplified my life. As a self-employed individual, scanning receipts was always a dreaded task. After trying other software with major issues, Shoeboxed came as a lifesaver, especially during tax season.

Cons

While generally satisfied, I wish Shoeboxed had features like archiving previous years' receipts and rollover pages for unused months. Despite this, my overall experience with Shoeboxed has been positive.Top of Form

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

K

Kimbette

Entertainment, 1-10 employees

More than a year

5.0
October 2019

Best office software for any company

Pros

I just place my receipts in an envelope and someone else uploads the images for me. If I need to find a receipt (or business card), I simply log in and can locate it within seconds. Plus, it makes tax preparation a breeze!

Cons

Sometimes, the program operates sluggishly and organizing receipts feels cumbersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Corbin

Architecture & Planning, 1-10 employees

More than a year

5.0
October 2019

Easy Organization

Pros

Like many, we prioritize our work over keeping track of expenses and receipts. Shoeboxed simplifies this process by allowing us to drop everything into an envelope, and a few days later, it's scanned into our account, ready to be saved or imported into our accounting software.

Cons

Since we use Wave Accounting, integrating it with this software would be beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Leslie

Real Estate, 51-100 employees

More than a year

5.0
October 2019

One of the best gifts my husband gave to me!

Pros

This is incredibly easy to use and saves a lot of time. I now only check the account a couple of times a year before filing.

Cons

This software meets all my needs seamlessly and operates very quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

JONATHAN

Insurance, 1-10 employees

More than a year

5.0
October 2019

Makes it simple

Pros

Keeping expense accounts up to date is challenging, but this has helped resolve that issue.

Cons

I'm unfamiliar with many of the features, and there hasn't been any available training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

James

Automotive, 1-10 employees

More than a year

3.0
September 2019

Terrible customer service

Pros

It's easy to take a photo of receipts, and mailing them in via magic envelopes is very convenient.

Cons

Customer service is absolutely awful. Despite calling and emailing, I haven't received any response.

Rating Distribution

Ease of use

10

Value for money

2

Customer Support

2

Functionality

10

L

Laurie

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
April 2019

Great for Keeping Organized

Pros

For a busy professional or individual, just gather receipts and they organize them for you.

Cons

Remembering to keep receipts is essential. This software simplifies life and work effectively if users fulfill their part.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Steve

Accounting, 11-50 employees

More than a year

5.0
March 2019

Interesting Concept

Pros

It integrates well with Xero and other cloud platforms.

Cons

Sending receipts from email to a third party feels redundant, especially when a similar service like Receiptbank can directly integrate with Xero.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

D

Deidre

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
February 2019

Organized for tax season

Pros

The scanning and organizing of receipts has been a huge help since I try to maintain a paper-free operation.

Cons

I can't think of any drawbacks. It's straightforward to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

S

Shawn

Retail, 1-10 employees

Less than a year

5.0
February 2019

Great for keeping track of expenses!

Pros

I liked Shoeboxed because it was very simple. You just select the category for the item, snap a photo, and it does most of the work for you. You can then create expense reports and upload them into a PDF, QuickBooks, Excel, or .csv format. If you want, you can add a note when you log the item.

Cons

There really wasn't much that bothered me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nyla

Marketing and Advertising, 1-10 employees

More than a year

4.0
January 2019

Super easy to use. One little annoyance.

Pros

The simplicity is probably the biggest advantage of this software. Just forward emails to your dedicated Shoeboxed email address, and that's it. For me, it became a habit. Whenever I pay for something online, I just forward the receipt to Shoeboxed. I like having everything in one place (the Shoeboxed dashboard), easy to view and search. When needed, you can export spreadsheets broken down by category for review or to hand over to the accountant at tax time. I don't have many paper receipts, but when necessary, I just snap a photo in the app, categorize it, and it's done.

Cons

When using the email option, I believe every receipt is reviewed and categorized by a human. This led to frequent mislabeling issues; receipts were often attributed to my company instead of the correct one. I suspect this was due to my email signature being automatically added, so I started removing it before forwarding. It's annoying but it solved the problem. It seems they might be rushing through or not paying enough attention.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not specified, 1-10 employees

Less than 6 months

4.0
December 2018

It helps how it's supposed to

Pros

The features are impressive. Uploading receipts and managing business cards are the main ones I like. I don't travel much for business, but the feature is still handy when needed.

Cons

The only downside for me is the current pricing. Otherwise, the service works well when it's functioning properly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M

Miriam

Online Media, 1-10 employees

Less than a year

5.0
December 2018

Love Shoeboxed!

Pros

The ease and simplicity of it are great. Receipts are processed quickly too.

Cons

No complaints. It's fast and efficient, especially when scanning receipts while in line.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Simon

Accounting, 11-50 employees

Less than a year

5.0
December 2018

Best Financial Documentation Application

Pros

This software was recommended by a friend who has been using it for years. It has provided a lasting solution to my manual way of doing things and helps me easily organize and manage my financial documents with unlimited storage capacity.

Cons

I find it challenging to use on my phone. It should be improved to work seamlessly on any electronic device.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M

Masa

Consumer Services, 1-10 employees

Less than 6 months

5.0
November 2018

SIMPLE AND TO THE POINT

Pros

You mail in the receipts, it scans them, and it syncs with your QuickBooks! So easy and simple! Plus, it's free shipping!

Cons

It can be a bit costly, but everyone needs to make a profit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Michelle

Education Management, 500+ employees

Less than 6 months

1.0
August 2018

Dissatisfied with professionalism and Integrity

Pros

I didn't get to try the software. I signed up for a free trial but didn't even attempt to use it. It's not something I wanted to use.

Cons

I'm unsure about the software itself since I didn't get to use it much. However, downloading what I needed and opening receipts took longer than expected. Exporting wasn't very efficient either.

Rating Distribution

Ease of use

5

Value for money

1

Customer Support

1

Functionality

4