Total 43 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

19%

3

Stars

12%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

R

rayan

Computer Games, 1-10 employees

Less than 6 months

4.0
May 2023

Shoeboxed user review

Pros

I find its search and retrieval functions highly efficient, with excellent expense reporting and organized receipt management.

Cons

This product might seem pricey compared to similar options, with limited mobile functionalities and a bit of a learning curve for new users.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

TS

Thierno Sadou

Human Resources, 1-10 employees

More than a year

5.0
February 2023

Shoeboxed: A Convenient and Efficient Tax Receipt and Document Management Solution

Pros

Shoeboxed, a receipt management software, offers numerous advantages for both businesses and individuals. Among its standout features are streamlined receipt management, easy integration with email and cloud services like Dropbox and Google Drive, time-saving receipt imports, and simplified financial data access. It also boasts advanced capabilities such as business card and expense report management, and secure data handling through SSL encryption and automatic backups. Overall, Shoeboxed is an excellent tool for enhancing financial efficiency and simplifying receipt management.

Cons

While Shoeboxed offers several benefits, there are drawbacks to consider: It's relatively costly compared to other receipt management solutions. The monthly subscription limits the number of documents you can scan; exceeding this incurs additional fees. Depending heavily on scanning receipts may not suit those preferring traditional finance management methods. For international users, dealing with U.S.-based billing and currency support can be challenging. Despite its effectiveness in receipt management, Shoeboxed lacks advanced features found in other accounting or expense management solutions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

K

Kunal

Biotechnology, 1-10 employees

Less than 6 months

3.0
December 2022

Inconsistent pricing and not a customer friendly business solution

Pros

The ease with which receipts and other documents can be scanned is impressive. They provide a special envelope to send in receipts, which are promptly scanned and uploaded to your account within days.

Cons

My experience with Shoeboxed hasn't been customer-oriented. I signed up for a month-to-month professional plan in Oct 2022. I was unexpectedly hit with a $104.80 overage fee on top of the $47.00 monthly charge. The website doesn't clearly state that the month-to-month plan incurs overage fees for exceeding the monthly limit. Despite not using the service in Nov 2022, I was still charged $47, and there's no rollover of unused credits. I requested a refund but was denied. Additionally, they quoted $59 per month for the month-to-month plan, while their website advertised $47 per month, leading to confusion and a sense of deceptive pricing practices.

Rating Distribution

Ease of use

6

Value for money

2

Customer Support

10

Functionality

8

L

Leonardo

Publishing, 1-10 employees

Less than 6 months

5.0
December 2022

inside the application

Pros

This application is fascinating as it consolidates various essential resources into one platform, eliminating the need to seek them out separately.

Cons

It's crucial to grasp its operational mechanics to avoid getting lost. Improved practicality could encourage more frequent use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

J

John

Restaurants, 51-100 employees

More than a year

5.0
September 2020

Snap

Pros

We like how it centralizes all our invoices and simplifies the upload process.

Cons

I'm currently waiting for vendors to upload the invoices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Christie

Entertainment, 1-10 employees

Less than 6 months

5.0
April 2020

My Favorite Expense App

Pros

Eliminating paper clutter and piles of receipts is a major plus for me with Shoeboxed. It's the simplest way to track and categorize expenses.

Cons

I have nothing negative to say; it's intuitive and incredibly useful. I can't imagine managing without it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

T

Tyler

Religious Institutions, 1-10 employees

4.0
December 2019

Good, but not for me

Pros

I like having an app dedicated solely to receipt tracking, preventing the usual issue of losing receipts.

Cons

I dislike the cost associated with it. Simply snapping pictures of receipts and organizing them into folders seems more cost-effective.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

J

Jenna

Arts and Crafts, 1-10 employees

More than a year

3.0
December 2019

Simple To Use

Pros

Being able to quickly photograph and log receipts for tax purposes is something I value. It captures receipts accurately, ensuring they're securely stored until tax time.

Cons

Properly describing and categorizing items is challenging. Its functionality throughout the year isn't extensive enough for my needs. Enhancing descriptive features and usability would be beneficial.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

8

A

Ashley

Hospital & Health Care, 1-10 employees

More than a year

5.0
November 2019

Great service

Pros

Receipts stored conventionally quickly fade. This service allows me to upload photos or mail in an envelope for scanning and organization, significantly easing tax preparation for small businesses.

Cons

Over time, the software learns frequent businesses, which enhances efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

ARTHUR

Wholesale, 1-10 employees

More than a year

5.0
November 2019

EASE OF USE PREVENTS PROCRASTINATION

Pros

It's incredibly easy to use. I used to procrastinate entering my expense receipts until it became overwhelming. Now, I handle it 4-5 times a week and stay current. The ability to search for receipts easily and generate detailed reports for taxes is a big plus.

Cons

I love everything about it. I simply pull out my phone, snap a picture, and file it away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Design, 1-10 employees

More than a year

4.0
November 2019

Great product - needs UX upgrade

Pros

It's fairly intuitive to use, though I wish there was a way to streamline the naming of business names. The scanner sometimes picks up variants, and it would be beneficial to batch-name them for consistency.

Cons

Sometimes, it's not intuitive, particularly when adding documents.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M

Makiko

Financial Services, 1-10 employees

More than a year

4.0
November 2019

Shoeboxed saves me tons of time

Pros

I simply stuff the prepaid envelope with all my documents, send it off, and Shoeboxed handles the scanning. I use Evernote to organize the scanned documents, which is incredibly convenient and time-saving.

Cons

Syncing with Evernote for scanned documents isn't always seamless. Periodically, I must manually transfer unsynced documents, which is a minor inconvenience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

F

Frank

Broadcast Media, 1-10 employees

More than a year

5.0
November 2019

Keep Your Records Stored Digitally and Not in Boxes

Pros

It reduces local storage requirements by shifting everything to a web platform.

Cons

The cost seems excessive for a basic online service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

R

Richard

Information Technology and Services, 1-10 employees

More than a year

3.0
November 2019

No more paper filing with Shoeboxed

Pros

I can toss all my invoices, receipts, and statements into an envelope and ship it off. Everything is securely stored online at the Shoeboxed website (and in Evernote) for easy access. They even return the original receipts neatly organized, just in case.

Cons

The envelopes returned by Shoeboxed are difficult to open due to strong glue. Finding out which envelope number I received back to note on the envelope is sometimes cumbersome. It should be unnecessary since Shoeboxed knows the envelope number but doesn't print it outside or inside the envelope. There are occasional scanning errors and inconsistencies in data, affecting search accuracy for invoices.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

8

Functionality

8

I

Imeh

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
November 2019

For ANYONE without the time, patience, discipline, to org. & file your millions of papers

Pros

Shoeboxed is ideal for anyone who lacks the time, patience, or organizational skills to sort, scan, and manage receipts, paperwork, business cards, and other documents.

Cons

The price has increased several times.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

10

A

Amy

Construction, 1-10 employees

Less than 6 months

5.0
November 2019

Business Ease with Shoeboxed

Pros

It's an intuitive system that's easy to learn and use! Sending receipts and business cards in the magic envelope results in effortless data input. The service is consistently fast and friendly.

Cons

I have no issues whatsoever with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ann

Real Estate, 101-500 employees

Less than 6 months

5.0
November 2019

Excellent Software

Pros

This software is incredibly user-friendly and convenient.

Cons

The limit on the number of receipts per month is restrictive. I wish it allowed a few more receipts before the price increase.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Don

Computer Software, 51-100 employees

More than a year

5.0
November 2019

Innovation in accounting

Pros

I like Shoeboxed for offering various options for using their product, such as paper envelopes, browser plugins, and searchable portals.

Cons

From my experience, the OCR functionality could be improved. Better search and tagging capabilities would enhance usability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Neil

Financial Services, 1-10 employees

More than a year

3.0
November 2019

great software and service for staying organized and saving time

Pros

Shoeboxed makes scanning and organizing receipts quick and straightforward. With my receipt scanner, I can upload receipts to the cloud within seconds. Shoeboxed uses OCR and human inspection to extract fields, ensuring archived receipts are easily searchable and exportable online.

Cons

I've used Shoeboxed for many years, and the software hasn't evolved much during that time. The interface feels outdated and clunky, with slow responses and limited query capabilities. Despite significant price hikes, the company hasn't added new features that would enhance its value. I would tolerate this more if useful features were consistently added, but that hasn't been the case.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

K

Ken

Health, Wellness and Fitness, 1-10 employees

5.0
November 2019

My review

Pros

It's straightforward to use, offering multiple methods to enter receipts.

Cons

Sometimes, I struggle to find specific areas, such as my receipts, within Shoeboxed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8