Shoeboxed Reviews
Total 43 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars19%
3
Stars12%
2
Stars0%
1
Stars2%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
rayan
Computer Games, 1-10 employees
Less than 6 months
“Shoeboxed user review
Pros
I find its search and retrieval functions highly efficient, with excellent expense reporting and organized receipt management.
Cons
This product might seem pricey compared to similar options, with limited mobile functionalities and a bit of a learning curve for new users.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Thierno Sadou
Human Resources, 1-10 employees
More than a year
“Shoeboxed: A Convenient and Efficient Tax Receipt and Document Management Solution
Pros
Shoeboxed, a receipt management software, offers numerous advantages for both businesses and individuals. Among its standout features are streamlined receipt management, easy integration with email and cloud services like Dropbox and Google Drive, time-saving receipt imports, and simplified financial data access. It also boasts advanced capabilities such as business card and expense report management, and secure data handling through SSL encryption and automatic backups. Overall, Shoeboxed is an excellent tool for enhancing financial efficiency and simplifying receipt management.
Cons
While Shoeboxed offers several benefits, there are drawbacks to consider: It's relatively costly compared to other receipt management solutions. The monthly subscription limits the number of documents you can scan; exceeding this incurs additional fees. Depending heavily on scanning receipts may not suit those preferring traditional finance management methods. For international users, dealing with U.S.-based billing and currency support can be challenging. Despite its effectiveness in receipt management, Shoeboxed lacks advanced features found in other accounting or expense management solutions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Kunal
Biotechnology, 1-10 employees
Less than 6 months
“Inconsistent pricing and not a customer friendly business solution
Pros
The ease with which receipts and other documents can be scanned is impressive. They provide a special envelope to send in receipts, which are promptly scanned and uploaded to your account within days.
Cons
My experience with Shoeboxed hasn't been customer-oriented. I signed up for a month-to-month professional plan in Oct 2022. I was unexpectedly hit with a $104.80 overage fee on top of the $47.00 monthly charge. The website doesn't clearly state that the month-to-month plan incurs overage fees for exceeding the monthly limit. Despite not using the service in Nov 2022, I was still charged $47, and there's no rollover of unused credits. I requested a refund but was denied. Additionally, they quoted $59 per month for the month-to-month plan, while their website advertised $47 per month, leading to confusion and a sense of deceptive pricing practices.
Rating Distribution
Ease of use
6
Value for money
2
Customer Support
10
Functionality
8
Leonardo
Publishing, 1-10 employees
Less than 6 months
“inside the application
Pros
This application is fascinating as it consolidates various essential resources into one platform, eliminating the need to seek them out separately.
Cons
It's crucial to grasp its operational mechanics to avoid getting lost. Improved practicality could encourage more frequent use.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
John
Restaurants, 51-100 employees
More than a year
“Snap
Pros
We like how it centralizes all our invoices and simplifies the upload process.
Cons
I'm currently waiting for vendors to upload the invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Christie
Entertainment, 1-10 employees
Less than 6 months
“My Favorite Expense App
Pros
Eliminating paper clutter and piles of receipts is a major plus for me with Shoeboxed. It's the simplest way to track and categorize expenses.
Cons
I have nothing negative to say; it's intuitive and incredibly useful. I can't imagine managing without it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Tyler
Religious Institutions, 1-10 employees
“Good, but not for me
Pros
I like having an app dedicated solely to receipt tracking, preventing the usual issue of losing receipts.
Cons
I dislike the cost associated with it. Simply snapping pictures of receipts and organizing them into folders seems more cost-effective.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Jenna
Arts and Crafts, 1-10 employees
More than a year
“Simple To Use
Pros
Being able to quickly photograph and log receipts for tax purposes is something I value. It captures receipts accurately, ensuring they're securely stored until tax time.
Cons
Properly describing and categorizing items is challenging. Its functionality throughout the year isn't extensive enough for my needs. Enhancing descriptive features and usability would be beneficial.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
4
Functionality
8
Ashley
Hospital & Health Care, 1-10 employees
More than a year
“Great service
Pros
Receipts stored conventionally quickly fade. This service allows me to upload photos or mail in an envelope for scanning and organization, significantly easing tax preparation for small businesses.
Cons
Over time, the software learns frequent businesses, which enhances efficiency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ARTHUR
Wholesale, 1-10 employees
More than a year
“EASE OF USE PREVENTS PROCRASTINATION
Pros
It's incredibly easy to use. I used to procrastinate entering my expense receipts until it became overwhelming. Now, I handle it 4-5 times a week and stay current. The ability to search for receipts easily and generate detailed reports for taxes is a big plus.
Cons
I love everything about it. I simply pull out my phone, snap a picture, and file it away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Design, 1-10 employees
More than a year
“Great product - needs UX upgrade
Pros
It's fairly intuitive to use, though I wish there was a way to streamline the naming of business names. The scanner sometimes picks up variants, and it would be beneficial to batch-name them for consistency.
Cons
Sometimes, it's not intuitive, particularly when adding documents.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Makiko
Financial Services, 1-10 employees
More than a year
“Shoeboxed saves me tons of time
Pros
I simply stuff the prepaid envelope with all my documents, send it off, and Shoeboxed handles the scanning. I use Evernote to organize the scanned documents, which is incredibly convenient and time-saving.
Cons
Syncing with Evernote for scanned documents isn't always seamless. Periodically, I must manually transfer unsynced documents, which is a minor inconvenience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Frank
Broadcast Media, 1-10 employees
More than a year
“Keep Your Records Stored Digitally and Not in Boxes
Pros
It reduces local storage requirements by shifting everything to a web platform.
Cons
The cost seems excessive for a basic online service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Richard
Information Technology and Services, 1-10 employees
More than a year
“No more paper filing with Shoeboxed
Pros
I can toss all my invoices, receipts, and statements into an envelope and ship it off. Everything is securely stored online at the Shoeboxed website (and in Evernote) for easy access. They even return the original receipts neatly organized, just in case.
Cons
The envelopes returned by Shoeboxed are difficult to open due to strong glue. Finding out which envelope number I received back to note on the envelope is sometimes cumbersome. It should be unnecessary since Shoeboxed knows the envelope number but doesn't print it outside or inside the envelope. There are occasional scanning errors and inconsistencies in data, affecting search accuracy for invoices.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
8
Imeh
Non-Profit Organization Management, 1-10 employees
More than a year
“For ANYONE without the time, patience, discipline, to org. & file your millions of papers
Pros
Shoeboxed is ideal for anyone who lacks the time, patience, or organizational skills to sort, scan, and manage receipts, paperwork, business cards, and other documents.
Cons
The price has increased several times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Amy
Construction, 1-10 employees
Less than 6 months
“Business Ease with Shoeboxed
Pros
It's an intuitive system that's easy to learn and use! Sending receipts and business cards in the magic envelope results in effortless data input. The service is consistently fast and friendly.
Cons
I have no issues whatsoever with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ann
Real Estate, 101-500 employees
Less than 6 months
“Excellent Software
Pros
This software is incredibly user-friendly and convenient.
Cons
The limit on the number of receipts per month is restrictive. I wish it allowed a few more receipts before the price increase.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Don
Computer Software, 51-100 employees
More than a year
“Innovation in accounting
Pros
I like Shoeboxed for offering various options for using their product, such as paper envelopes, browser plugins, and searchable portals.
Cons
From my experience, the OCR functionality could be improved. Better search and tagging capabilities would enhance usability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Neil
Financial Services, 1-10 employees
More than a year
“great software and service for staying organized and saving time
Pros
Shoeboxed makes scanning and organizing receipts quick and straightforward. With my receipt scanner, I can upload receipts to the cloud within seconds. Shoeboxed uses OCR and human inspection to extract fields, ensuring archived receipts are easily searchable and exportable online.
Cons
I've used Shoeboxed for many years, and the software hasn't evolved much during that time. The interface feels outdated and clunky, with slow responses and limited query capabilities. Despite significant price hikes, the company hasn't added new features that would enhance its value. I would tolerate this more if useful features were consistently added, but that hasn't been the case.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Ken
Health, Wellness and Fitness, 1-10 employees
“My review
Pros
It's straightforward to use, offering multiple methods to enter receipts.
Cons
Sometimes, I struggle to find specific areas, such as my receipts, within Shoeboxed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8