SiteDocs Reviews

“Bait and Switch Pricing

Pros

I loved the program. It was simple to use after some setup and works perfectly for our company and our safety requirements.

Cons

The initial year was costly but somewhat justifiable. I was paying $3700 CDN plus tax. Now, as it's time to renew, they've introduced a tier system, and to retain what I currently have (and keep the setup I spent months on), the price has surged to $4989.50 (this is after the $850 discount). That's an incredible 40% increase before the discount, 28% after. How can I justify that? If I downgrade to their basic Essentials tier, I still have to pay $4476.95, which is 21% more than the first year but with half the functionality. It's a bait and switch. Avoid them unless you want to spend months setting up and then get gouged at renewal.

“Highly recommend

Pros

It's incredibly simple to use as both an administrator and a user. Documents are processed in real-time and you receive them instantly. It keeps documents well-organized and easy to locate, and tracks certifications and expiration dates effectively. Ideal for safety audits!

Cons

I don't have any complaints. There are always new updates and features added to enhance performance.

“Works as it should, but the annual rate increase is a bit much

Pros

The offline access to forms and documents is invaluable since we do a lot of field work.

Cons

The annual rate hike of nearly $1000 was quite a shock with few changes beneficial to our company, but we've spent hours setting everything up and don't want to redo it in another program. It feels like a trap.

“Disappointed

Pros

The layout of forms for administrators and the certification tracking are great.

Cons

The web app layout is not intuitive, especially when clients need to use it. Admins or workers can't edit a location once a form has been submitted. Once a form has been created as "Private" or not, you can't change it, so I'd have to recreate the form from scratch.

“Excellent Safety Management Program

Pros

We have enhanced visibility of our safety inspectors, superintendents, and foremen's activities on various job sites daily.

Cons

The Analytics section of Site Docs is not very intuitive, but with the help of Site Docs Technical Dept., we managed to use this section for quick and accurate monthly reporting for our executive team.

“SiteDocs is Awesome

Pros

It's simple for all users, both during setup and for end users.

Cons

None to mention, I love the product. SiteDocs continuously provides new features and improvements.

“A program I cannot live without

Pros

The ease of use and availability of all necessary safety information in the field is impressive. It also provides safety information at all times without needing an internet connection.

Cons

Some languages are not available, which makes it hard to understand some things and requires translation outside the program.

“Great User Friendly EHS Document Management Platform with Good Customer Support

Pros

EHS Document Management is simple with easy updates.

Cons

The extra cost for Analytics is disappointing. I'd prefer it to be a standard part of the platform.

“Site Docs - Faster, Better, Easier

Pros

I love that the entire program is paperless. I don't have to chase people for documents. I can easily monitor form completion and follow up when it's not done. It simplifies ensuring all workers complete forms as required. Site Docs boosts worker participation through form completion, eliminating the need to manage physical papers.

Cons

Not much I dislike - I've communicated the need for a hazard assessment table for use in forms. All other features are great.

“SiteDocs for Construction Safety

Pros

The system is very manageable. The interface is outstanding, and the form options are good. It simplifies managing safety.

Cons

Not much to dislike. There are a few more features in the forms that would be nice. Looking forward to more Contractor Management features.

“Essential OHS Management System tool

Pros

We are a small business with a limited number of employees and varying skill levels in managing systems. When we aimed for COR certification, we knew we needed help running and managing the required system. SiteDocs provided a solution that handled most of the grunt work, allowing our employees to focus on their tasks while supplying them with all the OHMS tools they need to stay safe and provide evidence of compliance.

Cons

The reporting system for recording issues and the need for corrective/preventive actions is excellent, but the way employees are assigned to deal with those actions could be better if it included an alert directly to their mobile phone.

“Safety

Pros

It eliminated paper, has auto share, and automatically files employee training records.

Cons

I think it could have better features for preventive maintenance.

“Great value with simple rollout

Pros

I prefer this product because it was easy to implement in the field. Operators in the field get a say in the forms we create, making these documents their own. This fosters a sense of ownership.

Cons

When we first got SiteDocs, it was set up through trial and error to see what worked best for our company, and now all the forms are still visible. I would like a feature to archive old forms that will never be used again. The same with employees if you make a mistake setting up an employee, they are permanently there.

“SD Review

Pros

It's easy to build forms, control documents, and maintain an overview.

Cons

N/A, no negative comments at this time.

“Simpler might be better

Pros

SiteDocs looks very professional. The program offers numerous features designed to simplify your life when working in the field.

Cons

Even though the product has many needed features, the ease of use is lacking. Without in-depth training on the program and its features, you might not utilize the program to its full extent.

“Enabled growth and safety.

Pros

SiteDocs was an instant success in our business due to the ease of creating forms, outstanding and prompt customer service, accessible analytics services, and its intuitive design. It's essential for obtaining and maintaining our Certificate of Compliance, and we achieved the same in the Food department.

Cons

As of now, it is not possible to create a form that would instantly generate proper replies or actions based on the input, which would be useful for cause analysis and hazard recognition forms.

“Easy to use

Pros

I recall the days of lugging boxes of documents in my truck to stay compliant. Now, every document and form is in the palm of each employee's hand. SiteDocs is integrated into every aspect of our work.

Cons

It can be difficult for new employees to find what they are looking for with the vast amount of documents we keep on SiteDocs.

“Review

Pros

It is easy to create any form we need. The app is intuitive for the field staff.

Cons

I wish I could pull an Excel report based on any field.

“Mark Coppicus Comments

Pros

It's simple for employees to use. Our forms can be easily customized and set up by SiteDocs personnel. The setup process is well-supported.

Cons

The extra charge for Analytics should be standard. There is no system to alert personnel when training is expiring; it should send a notification to the employee about the training that is about to lapse.

“SiteDocs Review

Pros

SiteDocs is simple to use, easy to set up and implement, comes with plenty of built-in features, and offers excellent customer support.

Cons

There were some features that we would have liked to see, but overall, nothing major.

“4th Review for SiteDoc's

Pros

Everything is at your fingertips. It's very intuitive and easy to use.

Cons

I wish it was easier to copy some forms and rename them.

“My SiteDocs Overview

Pros

It's infinitely customizable. If you already have a paper-based safety program that works, you can recreate it online, and it's easy for anyone to use. Other programs make you learn their way of managing safety. SiteDocs lets you do it your way.

Cons

Because it is so customizable, you need some lead time to create all the forms you want. This isn't difficult but takes time. I wish they allowed you to duplicate a form you have already created and modify it, then rename it. This would save time but is not currently offered.

“SiteDocs is a simple solution to health and safety paperwork

Pros

SiteDocs is simple to use, forms are easy to set up, and it makes compliance and participation effortless!

Cons

I wish there was a feature for tracking vehicle and equipment maintenance.

“Excellent Safety Compliance Management Program

Pros

All documents are available at employees' fingertips, including SDS, training records, incident management, inspections, and much more.

Cons

Not sure what I would say is a con; I enjoy the program as it is.

“SiteDocs Is Easy to Use!

Pros

It's simple to use. Easy to create forms and templates for daily, weekly, and monthly inspections and Field Level Hazard Assessments. Great for record management and easy to retrieve past reports for COR audits. Editing past forms is easy too.

Cons

It used to be that you couldn't attach PDFs to forms, but now it looks like that has been resolved. I haven't tried it yet, though.

“Save money and time by using Excellent Software for Safety documentation

Pros

I found this software program very convenient. Setting up employees and locations is simple. Doing reviews online and having them emailed immediately is a fantastic feature.

Cons

The drawbacks are only features not currently available but hopefully will be in the future. There are several elements we would like to see in SiteDocs. A feature to notify management about incomplete forms would be very beneficial for safety and compliance.

“Site docs took our safety program to the next level

Pros

I like being able to take existing forms and checklists and seamlessly integrate them into a living document that is updated daily.

Cons

As a user, I have to create every form I use. It would be helpful to have standard forms that could be customized by adding or removing a few lines to make them my own.

“SiteDocs Review

Pros

This is an excellent product for small to medium-sized businesses. SiteDocs is simple to use and tailor to your company's specific needs.

Cons

Some of the pre-made forms require significant revisions.

“Great product, even better service!

Pros

Incident reporting and Analytics are the most beneficial for us! Tracking and analyzing incidents in our large facility has greatly helped in reducing risks. I also want to praise the customer service team for their outstanding support.

Cons

It depends on your industry and settings, but there are times when it can be challenging to address every situation. For instance, when an incident report is signed, it's emailed to specified individuals. Sometimes, those emails can be cumbersome, but this varies based on industry and organization size.

“SiteDocs Review

Pros

Forms and Resources. I can add and edit effortlessly.

Cons

I feel like I could use more training to fully utilize SiteDocs.

“Easy to use and access

Pros

The admin panel is very simple, and the documents and signed forms are easy to locate.

Cons

Often, workers cannot see their certificates or others' certificates on the mobile app.

“cover your bases

Pros

It enables our company to communicate necessary information on-site with our workers and ensures that everything that needs to be completed is done without visiting each site to review paperwork.

Cons

I wish there was a way to allocate site-specific information PDFs, such as hazmat reports, call before you dig info, site-specific safe work procedures, etc., to a site. This way, when a site opens their app to complete paperwork, they can also review the mentioned documents.

“Prime Contractor using SiteDocs

Pros

It puts safety in our crew's hands. There is more buy-in now that access is simple (easier than walking to the trailer to fill out another form). Accountability has also improved.

Cons

All the features have worked well for us.

“Quick, Easy, and won't put you in the poor house.

Pros

It does exactly what we need, not just offering pre-designed documents.

Cons

If there were an easier way to transition from created documents to accessible storage, like OneDrive, we could eliminate the need for OneDrive entirely.

“Great H&S Solution

Pros

Our employees work in construction and report to multiple locations. SiteDocs allows all employees to access the same documents and forms at every site. Admin can see everything happening at each site and customize what is required.

Cons

The documents stored on SiteDocs for employee access are saved on their devices. If this was cloud-based, it would be much better for them.

“Effective Safety Monitoring

Pros

This software lets you monitor documentation that others fill out in real time. This is helpful for quickly responding to mistakes or being aware of necessary changes. Everything you have on paper can be digitized with this app. You can also organize and tag documents for easier use during audits.

Cons

I have not encountered any problems with the app.

“The best safety management tool

Pros

We operate in 12 states with 200+ projects and 700 employees. The safety team couldn't do their jobs accurately without SiteDocs. Monitoring each project daily for toolbox talks, site audits, and new employee orientation is great, and the team couldn't manage without it.

Cons

Nothing yet, no complaints.

“High Speed Product/Platform

Pros

The document completion and uploading of pictures and supporting documentation are seamless. It's easy to review items as well.

Cons

I don't have anything to add here. Satisfied with SiteDocs' performance.

“one of the best products I have used

Pros

It's very simple to use even without a lot of computer skills.

Cons

For my needs, there are no drawbacks to the product.

“My Review

Pros

The ease of using the software and the amount of information accessible to our employees is great.

Cons

Creating the forms was very time-consuming, as was uploading existing training documents. Downloading the app on different phones has also caused some issues.

“H&S record keeping simplified

Pros

No more paper records or excuses from staff. Everything needed to be compliant and go above and beyond is available on SiteDocs.

Cons

The signature workflow is not very simple.

“Safety

Pros

The biggest advantage is going paperless and easily generating reports.

Cons

Not getting a report on my home screen immediately.

“SiteDocs Review

Pros

I find it very simple to use. Any new features I've figured out, and if I have trouble, support is always willing to help.

Cons

The search functionality could be improved. We've been using the software for over six years, so finding a specific form sometimes requires considerable effort.

“Easy to use

Pros

Creating forms is easy, and it helps the field complete their paperwork promptly. We no longer have to wait for them to bring things to the office.

Cons

I don't like that I have to add locations for every individual.

“Simple and Easy

Pros

This software makes it extremely simple to manage and review compliance for EHS, QUALITY, and more!

Cons

I can't think of any cons; the company does an excellent job at implementing new features that continually enhance it.

“Excellent Product

Pros

Simple to use and very adaptable for employees in the field.

Cons

The cost to use and operate the software.

“Overall review

Pros

This program is excellent for tracking daily health and safety objectives. I'm thrilled with the attendance form, which is completed daily by all, eliminating the need to chase workers for hours. During internal and external COR audits, I have all my required documents. Very simple to use and very intuitive. SiteDocs customer service is always there to assist and customize the site to our needs.

Cons

There is nothing at this time that does not meet our company's needs.

“Sitedocs

Pros

Easy to set up and implement new forms for all workers.

Cons

Unable to add video to forms, which could be very useful for investigations.

“It has been pretty decent.

Pros

Our employees like it so far and its easy to use.

Cons

I wish the admin and the general settings could be in one place to use both simultaneously.

“Integration is superior

Pros

You can integrate anything into this software.

Cons

I wish I had more control over certain features.