Total 45 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

51%

4

Stars

44%

3

Stars

2%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

K
Kyle

Renewables & Environment, 51-100 employees

Less than a year

4.0

Saves Time

Pros

It's easy to scan receipts and log the pertinent information about each one.

Cons

I work for multiple departments, so I have to manually change the department for each receipt if I do a job that is not for my default department.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Not Specified, 500+ employees

Less than a year

5.0

User Friendly - love that it's a user app!

Pros

SutiExpense is generally pretty user-friendly. I love that it's an app!

Cons

I didn't like how sometimes it would kick me out if I was trying to change the codes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dennis

Construction, 500+ employees

Less than a year

5.0

Quick, easy and accurate

Pros

Using this system is incredibly easy, from the initial input of data to the final payment process. The interface is intuitive, making each step seamless and easy to follow. I find it to be the simplest and most efficient way to handle these tasks, ensuring that everything flows smoothly without any complications.

Cons

I like least the lack of spell check or word correct.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
peter

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0

Brought our Expense Process into the 21st century

Pros

I found the implementation easy, both from a user perspective and the technical integration into Great Plains. Working with SutiExpense, we were able to get the product up and running in no time. They implemented the various tax processing we needed for Canada, which other providers couldn't do easily. The pricing model was flexible and worked well for us, enabling us to keep costs down.

Cons

I may still be in the honeymoon process, but to date, I have not found any real cons. I had some minor hiccups with the implementation, but support from the vendor was very good and helped me work through the issues. Some issues with the approval process, but most of these were due to staff not being fully trained.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

O
Omar

Airlines/Aviation, 51-100 employees

More than a year

1.0

Review

Pros

It's hard to say anything is likable; it is very tough software to use. Maybe the way it's set up for our company is not helpful for what we need.

Cons

The iPhone app is very unstable and shuts down often. Online usage gets annoying with many glitches, leading to needing to repeat multiple times.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

M
Mike

Non-Profit Organization Management, 101-500 employees

Less than a year

4.0

SutiExpense Review

Pros

Suti is quite a remarkable tool, and in my opinion, it holds significant potential for growth and improvement in various areas.

Cons

I wish there was a feature to copy previous Suti Requests for editing and resubmitting. Our organization submits monthly check requests, so most of the information is the same. However, unless I'm unaware of a way to edit previous submissions (which is likely), we have to start from scratch each time, which takes more time. Also, unless I don't know how to do this correctly (again, entirely possible), Suti doesn't seem to automatically populate or produce a pop-up with common and repeated data. For instance, when typing an address, it doesn't auto-fill previously used addresses, so we have to re-enter the same info each month. Also, if I enter info in the Address dialog box at the bottom of one screen, save the Suti Request, and exit, the address often gets deleted or isn't complete when I return.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

L
Lyn

Transportation/Trucking/Railroad, 51-100 employees

More than a year

5.0

Records

Pros

The process of recording my expenses and getting reimbursed is easy and hassle-free, making it very efficient for me.

Cons

No cons. I like the entire program; everything is good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Carlos

Building Materials, 101-500 employees

More than a year

5.0

Simplistic Expense Reporting

Pros

The software's simplicity and intuitive design have greatly reduced the hours it used to take me to complete expense reports. Now, I just take pictures, fill in the expense details, and send them to my receipts account. The well-designed icons for each expense type make tracking so much easier.

Cons

I really didn't find any negatives. This product was an upgrade, very intuitive and practical for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Greg

Construction, 500+ employees

More than a year

5.0

Life just keeps getting easier

Pros

I have the ability to add to my expenses on the go. I can save receipts as PDFs and attach them effortlessly. It's very convenient to go back and add or fix entries. I can also attach multiple documents to a single expense entry. Identifying the stage of the expense, whether submitted or paid, is very straightforward. The best part is that I can manage all of this from my smartphone. The new software version is highly impressive and much easier to navigate. The new dashboard provides me with all the information I need, including details about the types of purchases I'm making. It's truly amazing!

Cons

Early on, the entry would freeze (fixed now). The older software wasn't as simple to navigate, but the upgrade is perfect. I wish I could just enter a dollar amount of a receipt somewhere, and it would bring up other transactions that match that expenditure to identify if I'm duplicating an earlier entry. It would be easier than the current process for verifying expenses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dominic

Airlines/Aviation, 51-100 employees

More than a year

4.0

Not perfect, but better than anything else I've tried.

Pros

While the iOS and Android apps are a fantastic idea, I feel they could be made more intuitive. However, the website is quite straightforward and user-friendly.

Cons

The Android camera app reduces image resolution so much that it becomes unusable.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

T
Thomas

Construction, 51-100 employees

Less than 6 months

4.0

easy to use

Pros

The tool is generally easy to use, although I find this particular survey to be somewhat cumbersome and time-consuming.

Cons

I cannot review paid reports; I would like a history of paid reports.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C
Chae

Non-Profit Organization Management, 51-100 employees

Less than a year

4.0

SutiExpense Review

Pros

Suti is not only easy to use but also provides me with all the necessary information I need to submit a check seamlessly.

Cons

I can't store documents I use for each client to reuse later. I have to resubmit the documents again.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

6

T
Tom

Logistics and Supply Chain, 51-100 employees

Less than a year

4.0

Helps efficiency

Pros

The software is incredibly straightforward to use and makes the process of filing expense reports much simpler and more efficient.

Cons

There's a delay in processing expense reports because a separate step after approval causes a delay.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Ben

Consumer Electronics, 500+ employees

More than a year

5.0

Expense Reporting is a Breeze

Pros

It's very quick to use, and logging expenses right at the time of the transaction is exceptionally convenient.

Cons

For my food expense, it requires an arrival date, departure date, and expense incurred date. I recommend requiring just one date for food expenses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Christa

Financial Services, 51-100 employees

Less than a year

5.0

Software questionnaire

Pros

The software is not only easy to learn but also easy to use. I appreciate how it's formatted and how visually appealing it is.

Cons

Occasionally, the system times out unexpectedly, which forces me to log back in. This interruption can be quite frustrating, especially when I am in the middle of entering important information. It breaks my workflow and causes delays, making the overall experience less efficient. It would be much more convenient if the system could maintain the session for a longer period or provide a warning before timing out, allowing me to save my progress and avoid losing any unsaved work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Grahame

Wholesale, 51-100 employees

More than a year

4.0

Easy Expense Tracking

Pros

Uploading receipts is both fast and simple, and the quick ability to turn in expense reports is highly beneficial.

Cons

The visual of receipts is small without enlarging.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K
Kevin

Electrical/Electronic Manufacturing, 1-10 employees

Less than a year

3.0

Titan QPS

Pros

This tool is an acceptable and efficient means for me to input my expenses accurately.

Cons

I don't have real-time visibility into the charges as they are made. It would be helpful to have immediate access to this information as transactions happen, ensuring I stay informed and can manage expenses more effectively. This feature would enhance my ability to track spending in real-time, providing greater control and accuracy in financial management tasks.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

R
Robert

Food Production, 500+ employees

More than a year

5.0

My Opinion

Pros

The ease of navigating the system, moving from tab to tab, is impressive. I wish I had access to this tool years ago.

Cons

Sometimes it puts incorrect dollar amounts from the receipt.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Adrian

Medical Devices, 51-100 employees

Less than a year

4.0

Simple to Use

Pros

This app is extremely convenient and simple to use, making my tasks much more manageable.

Cons

The OCR doesn't work well. It acts like it's pulling info but pulls nothing. Not sure why.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Allyson

Information Technology and Services, 51-100 employees

Less than a year

5.0

SutiSoft Review

Pros

The software fits the needs of our business perfectly and is easy to use for everyone involved.

Cons

When our company grows within the next few years, it may not fit our needs as well as it does now while we're still smaller.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10