Human Resources, 51-100 employees
More than a year
“Grab a photo and go”
Pros
Suti's really easy to take a picture of your receipt, and the app tries to read it with good accuracy about 85% of the time.
Cons
The only drawback is when it doesn't quite catch the name of the establishment on the receipt, I need to edit it. But, again, it only takes a few seconds, and then it's accurate.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Printing, 500+ employees
Less than a year
“SutiExpense Review”
Pros
The drag-and-drop receipt option allows me to quickly place the receipt into the appropriate category, which is very efficient.
Cons
It rarely picks up the name of the business from where the receipt originated.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Government Relations, 51-100 employees
Less than a year
“SUTI use”
Pros
The program's ease of use and overall functionality are quite impressive and meet my needs well.
Cons
There are instances where the program experiences glitches that result in the deletion of information. This can be frustrating, especially when I've spent time inputting data or working on a task. Having information unexpectedly erased disrupts my workflow and requires me to start over, impacting productivity. It would be beneficial if the program could minimize such glitches to ensure data integrity and a smoother user experience overall.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Printing, 500+ employees
Less than a year
“Fine, I guess”
Pros
I genuinely like the new, more functional user interface I saw when I logged in for my most recent report. It enhances my experience.
Cons
Initially, the program felt cumbersome and inefficient to navigate, but I've noticed significant improvements with the new user interface (UI). The updated design has streamlined processes and enhanced usability, making tasks more intuitive and less time-consuming. While there's still room for further enhancement, the positive changes have made using the program a more pleasant experience overall.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Financial Services, 500+ employees
Less than a year
“Great product”
Pros
The mobile app's functionality is straightforward and makes for a much smoother transition when managing expenses on the go.
Cons
Accessing the site proves challenging, as logging in can be a bit cumbersome. This issue can be frustrating, especially when I need to quickly access information or complete tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10