Wave Accounting Platform Reviews
Total 926 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars29%
3
Stars6%
2
Stars1%
1
Stars5%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Karen B.
Mental Health Care, 1-10 employees
More than a year
“connects everything well
Pros
Wave is great! It's simple to use and offers many choices for generating reports and managing my finances. I love being able to connect my business card and business bank account.
Cons
Any issues I have with Wave aren't caused by the software. They've made it as user-friendly as they really could.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
hannah d.
Hospitality, 1-10 employees
More than a year
“Super easy for beginners
Pros
The interface is quite user friendly which makes it really easy for me as someone just starting out.
Cons
Honestly I don't really have any complaints, I just use it for my business accounts so it stays easy and meets my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Perry S.
Real Estate, 1-10 employees
More than a year
“very helpful for startups
Pros
As a new small business owner, I have found Wave's free, entry-level accounting software to be an obvious choice. I use their no-cost tier to reconcile accounts, have transactions imported automatically, send polished invoices and generate financial reports without adding overhead. Considering it costs $0, the functionality and value Wave delivers feels enormous and hard to beat.
Cons
I have run into two persistent bugs in Wave's software. The first is that the Sales Discount account behaves incorrectly. even after attempts to correct it, the system posts it as a revenue account instead of treating it as a contra-revenue account. The second problem is a bills-related rounding issue that leaves my Accounts Payable balance off by a few cents, even once all invoices are marked paid. I have developed weekly workarounds to patch these quirks but Wave still hasn't issued a fix or shared any timeline for resolving them over the past several months. On top of that, most accountants and bookkeepers I interact with use QuickBooks and don't know Wave so I wouldn't advise someone with an outsourced bookkeeper or complex tax needs to rely on Wave.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
Quantieshia B.
Entertainment, 1-10 employees
Free Trial
“creating invoices is easy
Pros
Overall I am happy I could send my employees their paperwork without a problem and I also appreciate how easy it is to create invoices through the app.
Cons
I haven't run into any drawbacks so far and I plan to keep using it going forward.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Marianne S.
Leisure, Travel & Tourism, 1-10 employees
Less than 6 months
“Easy and secure payments
Pros
Payments were a breeze and I felt secure.
Cons
So far I haven't faced any problems using this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allison S.
Marketing and Advertising, 1-10 employees
More than a year
“Great free option for both uses
Pros
I really appreciate that Wave provides a fairly feature-packed free tier that I can rely on for both my personal finances and my business bookkeeping. Plus I can connect several Wave business accounts and manage them all from one login.
Cons
Occasionally I run into problems matching credit card transactions in the app which makes reconciling my accounts more frustrating than it should be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerome C.
Financial Services, 1-10 employees
More than a year
“Easy invoicing that works
Pros
The tool is quite good and a great, easy to use invoicing tool that lets me accept online payments.
Cons
Sometimes I find there are limited options when trying to use it for all types of customers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Daniel J.
Accounting, 1-10 employees
More than a year
“Free and easy for uk users
Pros
I appreciated that it offered a free online solution specifically for UK customers.
Cons
In my experience the reporting features are quite limited, with only basic reports provided.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Karen B.
Mental Health Care, 1-10 employees
More than a year
“connects everything well
Pros
Wave is great! It's simple to use and offers many choices for generating reports and managing my finances. I love being able to connect my business card and business bank account.
Cons
Any issues I have with Wave aren't caused by the software. They've made it as user-friendly as they really could.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
hannah d.
Hospitality, 1-10 employees
More than a year
“Super easy for beginners
Pros
The interface is quite user friendly which makes it really easy for me as someone just starting out.
Cons
Honestly I don't really have any complaints, I just use it for my business accounts so it stays easy and meets my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christine C.
Hospital & Health Care, 1-10 employees
More than a year
“Easy invoicing that just works
Pros
It is really easy to use and I can quickly email invoices while easily seeing which ones remain unpaid.
Cons
I would really appreciate the ability to set my clients up on autopay so payments are processed automatically instead of them having to pay manually each time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Serene M.
Retail, 11-50 employees
More than a year
“Love how much it automates
Pros
Personally, I find Wave automates more than 86% of repetitive manual accounting duties like invoicing and billing.
Cons
I am somewhat frustrated that Wave doesn't have the functionality large global enterprises require though I do value its strong backend integration capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stu W.
Media Production, 1-10 employees
Less than 6 months
“Painfully slow payouts
Pros
For what I need, the platform is essentially free, only a reasonable 1% fee is taken which I think is fair.
Cons
One frustrating part for me is that it takes nine days before the money actually appears in my bank account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Reece B.
Non-Profit Organization Management, 1-10 employees
More than a year
“Great free alternative
Pros
It handles almost everything QuickBooks is capable of and the fact that I could use it at no cost was a huge advantage! It turned out to be exactly what I needed while I was setting up the back-end of my startup business.
Cons
I did have to spend some time learning how it works because I was accustomed to QuickBooks and several terms, the user interface and certain features behave or appear differently than what I am used to. After that initial learning curve it became easy and very handy.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
4
Functionality
5
Darlene S.
Health, Wellness and Fitness, 51-100 employees
Less than a year
“simple invoice app
Pros
Being able to use Wave for free is something I really like. Also it's so useful for sending invoices. I also find the app easy to use which I genuinely appreciate.
Cons
One downside I noticed was that there's no live support option to speak with a person, aside from that, I have found the service to be helpful.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Bryan H.
Professional Training & Coaching, 1-10 employees
More than a year
“Makes invoicing incredibly easy
Pros
For my small business or as a solo consultant, I find Wave strips away all the annoying bits of invoicing and makes tracking payments in and out incredibly simple.
Cons
I honestly haven't personally encountered any real drawbacks while using Wave formerly 'Wave Accounting'.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Robert F.
Accounting, 1-10 employees
More than a year
“Frustrating support and no help
Pros
At first I found it useful. It's glitchy but free.
Cons
Their customer service and help desk felt nonexistent to me and there wasn't even a phone number to call despite my paid membership.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
alton h.
Arts and Crafts, 1-10 employees
More than a year
“Professional invoices, instant payments
Pros
Honestly this program is ridiculously simple to use. I am able to create and tailor my invoices so my business looks more professional than competitors. Drafting an invoice only takes me a few minutes and clients can settle their bills instantly by tapping the payment link included in the email.
Cons
Right now, I cannot come up with any downsides.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
2
Functionality
4
Sunayana S.
Accounting, 101-500 employees
More than a year
“Super easy transaction editing
Pros
Editing a banking transaction is incredibly easy. In short the platform is pretty user friendly.
Cons
I wish I could add extra details to a transaction but the app doesn't let me include additional information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Obi A.
Arts and Crafts, 51-100 employees
More than a year
“Great alternative for bookkeeping
Pros
I use Wave in place of QuickBooks for my setup and I appreciate that it automates repetitive accounting tasks like AP, GL, financial management and payment matching.
Cons
That said I find Wave lacks offline access and the accounting capabilities needed for large, global enterprises.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8