Wave Accounting Platform Reviews
Total 926 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars29%
3
Stars6%
2
Stars1%
1
Stars5%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Jared S.
Insurance, 51-100 employees
More than a year
“layout makes sense
Pros
The layout makes sense to me, it's easy to use and it includes all the tools I require.
Cons
I have noticed the automatic receipt categorization option has gone missing from the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mary N.
E-Learning, 1-10 employees
More than a year
“automates recurring invoices
Pros
I like how basic the interface is and that I can easily send one-off invoices as well as set up invoices that recur automatically. I also value being able to accept multiple payment methods, from credit or debit cards to ACH direct deposits. Ultimately the simple transaction management saves me a lot of time as the owner of a small business.
Cons
the recent hike in pricing is understandable given costs but it still stings and isn't enjoyable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Sammy G.
Fund-Raising, 11-50 employees
More than a year
“Free, flexible and really polished
Pros
Wave Accounting is free which is my favorite part and it is so simple to set up and use. Plus it comes with many customizable options and overall I consider it a really high-quality product.
Cons
From my experience it can sometimes be hard to locate certain features within Wave which makes navigating the app a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Josh W.
Sporting Goods, 1-10 employees
More than a year
“Simple, sleek and affordable
Pros
Using it feels easy and no-nonsense and I appreciate the clean, modern interface plus its very affordable price.
Cons
I'd like to be able to check my transaction history inside the mobile app rather than having to go online.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
LISA P.
Real Estate, 1-10 employees
More than a year
“Love using this tool
Pros
Everything about Wave appeals to me. I have relied on it for several years to handle my small business accounting and because it's linked directly to my business bank account, I never have to fear missing a transaction or forgetting anything.
Cons
Honestly there's nothing I can criticize about Wave, I have employed it for multiple small businesses of various types and in every case it has done the job well and met the needs of the different businesses I run.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Francesca S.
Information Technology and Services, 500+ employees
Less than 6 months
“Decent for small businesses
Pros
For small businesses, I find it to be a good software solution but it really doesn't offer much beyond that.
Cons
I feel it doesn't adapt to the requirements of large companies so I don't recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
hasini w.
Computer Software, 500+ employees
Less than 6 months
“Helpful for basic bookkeeping
Pros
While freelancing, I used Wave for just a month and found its accounting tools handled the basics, things like invoicing and tracking expenses, very well. The live financial snapshots and automation cut down on work and save us a lot of time.
Cons
What I find disappointing is the absence of more advanced features.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Tembi Gray Google NUMBER G.
E-Learning, 1-10 employees
More than a year
“allows quick payments
Pros
One thing I appreciate most about Wave is its user-friendly platform and how convenient the mobile app is. I also find it super simple to create invoices and receive payments quickly.
Cons
To be honest, there really isn't anything about Wave that I disliked, they delivered exactly what my business required and met our needs without issue.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Donald O.
Construction, 11-50 employees
More than a year
“No more manual data entry
Pros
With Wave's powerful tools, I no longer have to rely on manual data entry for routine tasks like bank reconciliation, AP and AR across our accounts.
Cons
I have yet to encounter any errors while using the Pro plan so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Theresa W.
Consumer Services, 1-10 employees
Less than 6 months
“Easy to use but payment delays hurt
Pros
I am really impressed with how easy it is to use, the whole thing is very user-friendly. After QuickBooks Pro hiked its prices so steeply, I made the move to Wave and appreciate that it lets me handle my bookkeeping without paying the extreme extra fees QuickBooks started charging.
Cons
What frustrates me is that you cannot apply a percentage of an estimate directly to an invoice which I assumed was standard practice in the industry. The ACH payout timeline has been maddening. they promise two to seven business days yet every single bank transfer I have received from clients has taken exactly seven business days to clear. On top of that they charge a one percent fee with no cap and still hold onto the funds during the wait which feels dishonest and unacceptable to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ileana A.
Mental Health Care, 1-10 employees
Less than a year
“Payroll and expense tracking made easy
Pros
Using Wave, I found processing payroll for employees easy and it made tracking our business expenses simple and hassle-free.
Cons
Right now, I haven't run into any drawbacks with the system.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Jennifer B.
Legal Services, 1-10 employees
More than a year
“it offer free plan
Pros
I appreciate that there's a free plan which is ideal for very small businesses processing only a few transactions, I also find the whole system simple and easy to use.
Cons
From my experience the app lacks integrations and doesn't provide enough customization options which leaves me constrained.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tanya B.
Legal Services, 1-10 employees
Free Trial
“Couldn't even try it
Pros
I couldn't offer any positives because I didn't get to try it.
Cons
Regrettably, I cannot point out any downsides because I never tried it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Environmental Services, 1-10 employees
More than a year
“free options are the best
Pros
For starting up my small business, this free accounting option is amazing. I find it really easy to use and it has great sharing capabilities with my accountant, plus optional add-ins that increase its usefulness. The reconciliation tools are, in my experience, the best I have used.
Cons
I find jumping from one section to another a bit clunky and creating invoices becomes tedious when I have to add a new customer. I also wish there were an optional anonymous guest access so someone could view without a full account.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
Agasti S.
Real Estate, 11-50 employees
More than a year
“Easy reporting and great value
Pros
Since we put this solution in place, we don't worry about pulling reports on our company's financial performance anymore, the interface is easy to navigate and the report-generation capabilities respond quickly and reliably.
Cons
it's simply a tool that fulfills our needs and I have never had any regrets about using it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Angela M.
Arts and Crafts, 1-10 employees
More than a year
“reliable and easy tool
Pros
I am really grateful that there's a free tier aimed at small business owners, it's outstanding. Beyond that, the app performs reliably and setting it up and navigating it is incredibly easy and user-friendly which feels like a genuine relief.
Cons
I get that every company has to generate revenue and I am sympathetic to that. Still, the recent change that forces me to download an invoice before sending it, instead of letting me email it directly from inside Wave, adds an unnecessary extra step to my workflow that I find a bit frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LISA P.
Real Estate, 1-10 employees
More than a year
“Love using this tool
Pros
Everything about Wave appeals to me. I have relied on it for several years to handle my small business accounting and because it's linked directly to my business bank account, I never have to fear missing a transaction or forgetting anything.
Cons
Honestly there's nothing I can criticize about Wave, I have employed it for multiple small businesses of various types and in every case it has done the job well and met the needs of the different businesses I run.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Francesca S.
Information Technology and Services, 500+ employees
Less than 6 months
“Decent for small businesses
Pros
For small businesses, I find it to be a good software solution but it really doesn't offer much beyond that.
Cons
I feel it doesn't adapt to the requirements of large companies so I don't recommend it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
hasini w.
Computer Software, 500+ employees
Less than 6 months
“Helpful for basic bookkeeping
Pros
While freelancing, I used Wave for just a month and found its accounting tools handled the basics, things like invoicing and tracking expenses, very well. The live financial snapshots and automation cut down on work and save us a lot of time.
Cons
What I find disappointing is the absence of more advanced features.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Tembi Gray Google NUMBER G.
E-Learning, 1-10 employees
More than a year
“allows quick payments
Pros
One thing I appreciate most about Wave is its user-friendly platform and how convenient the mobile app is. I also find it super simple to create invoices and receive payments quickly.
Cons
To be honest, there really isn't anything about Wave that I disliked, they delivered exactly what my business required and met our needs without issue.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7