Wave Accounting Platform

Wave Accounting Platform Reviews

Total 500 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

7%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MS

Melissa S.

Import and Export, 11-50 employees

Free Trial

1.0
May 2023

Great free invoicing experience

Pros

I have noticed the free tier includes a ton of useful features. Preparing invoices is easy and painless. There's even a mobile app so I can easily send invoices while I am out and about.

Cons

Personally, I'd like more flexibility when customizing invoice and quote templates because the current choices feel limited and I want greater creative control over how my documents look.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

SL

Stefan L.

Import and Export, 11-50 employees

Less than a year

5.0
May 2023

Free and super easy to use

Pros

For my needs, the software doesn't cost anything as long as I don't need to process online payments. I find handling invoices and keeping accounting records remarkably easy.

Cons

Honestly there isn't much I dislike about this tool but if I had to name one downside I'd like the developers to restore support for more countries so it works for an international user base.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MC

Matthew C.

Internet, 1-10 employees

Less than 6 months

5.0
May 2023

ideal for few invoices

Pros

As a small business owner, I find the value across the full suite of tools impressive, it's great when you don't have many invoices to deal with but still require something dependable to keep them tracked.

Cons

I haven't tried the paid features because I stick to the free plan and everything in that free version meets my needs perfectly so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

TA

Turan A.

Information Services, 1-10 employees

Free Trial

5.0
May 2023

good option for e commerce

Pros

I am glad Wave Accounting is now available to small businesses and individual users. It also supports the accounting workflows that were designed for medium-sized companies, private users or marketers so I can use those features too. I can take action quickly and begin working simply and easily through a web browser. The service provides more streamlined solutions especially for fast, urgent tasks and generating professional visual invoices plus tracking income and expenses makes monitoring finances much simpler and easier. I think it's a great option for growing e-commerce.

Cons

Because it's web-based, I have noticed occasional issues tied to my internet connection speed. That said when those slowdowns happen they're caused by my local network rather than the system itself so the platform isn't at fault.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Laiba M.

Education Management, 51-100 employees

Free Trial

5.0
May 2023

Love how easy and free it is

Pros

This tool is quite flexible and truly free which I really value. Getting it up and running was easy and painless. It's simple and user-friendly to use, even if you don't consider yourself tech-savvy. I have been using this friendly program for a long time and whenever I ran into questions their customer support staff were consistently very helpful.

Cons

Occasionally, I notice the customer support can be a bit slow to respond. I also struggled to compile reports because it doesn't provide statistics broken down by month and there's no option for me to customize the reports to suit my needs. Other than those drawbacks, it worked flawlessly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR

Jodie R.

Civic & Social Organization, 1-10 employees

More than a year

5.0
May 2023

Super easy and seamless

Pros

I appreciated how easy it was to operate and connecting it with other software ended up being relatively hassle-free.

Cons

Because I never explored every single tool it offers, I am unsure about which parts I might have disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

MK

Meaghan K.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
May 2023

Easy invoicing with zero stress

Pros

I have been really happy with how simple and convenient Waveapp is for managing my monthly invoicing. As a self-employed healthcare professional who has to bill the clinics I work at, having Waveapp available on my phone with easy Google sign-in makes getting paid much less stressful today.

Cons

Overall I am quite happy with the features I have tried in Waveapp so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS

Beth S.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
May 2023

Easy and flexible for my business

Pros

What I really appreciate is how user-friendly it is and how flexible it remains even at the free tier. It's been an excellent choice for someone like me who's moving from a 30-year career as an accountant into starting my own company.

Cons

One of my clients prefers receiving invoices and paying via PayPal and I still haven't figured out how to connect that payment method directly inside Wave so I end up producing the invoice in both systems as a manual workaround.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR

Jen R.

Cosmetics, 1-10 employees

More than a year

5.0
May 2023

Super easy account connection

Pros

I am really impressed by how simple it is to connect all of my accounts to the app.

Cons

Honestly I find having to fetch new data and re-verify my accounts every single time a bit frustrating but overall it's still worth using.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

NR

nabasirye r.

Food & Beverages, 51-100 employees

More than a year

5.0
April 2023

team collaboration made simple

Pros

Wave Accounting really simplifies collaborative work on sales, expenses, accounting and reporting for our team, it handles everything from creating invoices to processing payments. The interface is so user-friendly that anyone involved in our business can pick it up and use it without much training.

Cons

I feel the platform can be somewhat costly for smaller companies because of the monthly fees which could hurt their return on investment. Offering tailored plans or pricing tiers specifically designed to meet the needs and budgets of small businesses would help.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RW

ronald w.

Import and Export, 51-100 employees

More than a year

5.0
April 2023

Simplifies everything for us

Pros

With Wave Accounting, I am able to handle my business purchasing online because I can send invoices and accept payments easily and securely through its integrated payment gateways.

Cons

However I find the app missing certain features that other accounting programs include, like built-in project management tools.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DO

David O.

Computer Software, 11-50 employees

More than a year

5.0
April 2023

Invoicing feels effortless

Pros

Using Wave Accounting, I have found client invoicing incredibly simple thanks to a clean interface. The app lets me send unlimited, tailored invoices to my clients and also lets me manage expenses all within a single application.

Cons

There isn't a lot I dislike about Wave Accounting but the issue I run into is that it can occasionally become sluggish on Android phones which ends up slowing down some of my tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RD

Royce D.

Media Production, 1-10 employees

More than a year

5.0
April 2023

Great for freelance accounting

Pros

When I first started using this software it was free and available for users in New Zealand. Over time they stopped accepting international signups and shifted their attention toward the US and Canadian markets. Because I was an early adopter though, I managed to keep using it for many years throughout my freelance work. The way it handled expense tracking was excellent and ended up preventing me from needing to hire an accountant since it handled most of the bookkeeping tasks on my behalf.

Cons

I don't really see this as a fault of Wave Accounting so much as an observation about my experience. A bit of accounting knowledge was necessary for me to ensure I met my tax responsibilities properly. Beyond that, I wanted additional third-party integrations and couldn't find the ones I needed within Wave's ecosystem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SC

Spencer C.

Media Production, 11-50 employees

More than a year

5.0
April 2023

modern interface, easy navigation

Pros

Wave Accounting's interface is really polished and I can easily move around when handling accounts, sending invoices and tracking income.

Cons

For our business, we discovered that Wave doesn't provide every feature we require so it falls short of covering all the capabilities we rely on.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SA

Sayed A.

Commercial Real Estate, 51-100 employees

Less than a year

5.0
April 2023

free app saves bookkeeping time

Pros

I love that the Wave Accounting app is completely free for small business owners like me it's incredibly useful. The layout is simple and user-friendly, very easy to navigate and the clean interface helps me save a lot of time on bookkeeping tasks.

Cons

their customer and technical support have been disappointing and have caused me a lot of problems. I also cannot integrate Wave with third-party apps and that restriction is a major drawback for my workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SK

Sumukha K.

Commercial Real Estate, 101-500 employees

Less than a year

4.0
April 2023

Helpful invoicing, limited reporting

Pros

I found the invoice generation and bank reconciliation features really helpful.

Cons

When I tried to prepare financial and other reports, I found it really hard, the system doesn't display month-by-month data and I cannot customize the reports to suit my needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

10

MS

Michael S.

Retail, 1-10 employees

Less than 6 months

3.0
April 2023

Frustrating banking sync failures

Pros

Initially, I appreciated how easy it was and how easy it was to set up everything.

Cons

it's basically been a disaster, the two main headaches are the flaky bank connections and the total lack of real customer support. The bank links don't sync reliably so transactions won't update properly for accounting or payroll. Then there's support. there isn't any human help, just a chatbot that sends you around in circles and no email or phone number to reach a person.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

NC

Nweke C.

Design, 1-10 employees

More than a year

1.0
April 2023

Great free tool for invoicing

Pros

To start with, the basic functionality is FREE aside from some optional add-on services they've recently started charging for. It's easy to create invoices and bill clients. I managed to plug it into my startup's workflows and it boosted how professional we looked. I appreciated the mobile convenience because I could handle my business finances on my phone, chase overdue invoices, reconcile payments, keep an eye on the cash flow and personalize all messages with my brand's colors and logo.

Cons

It disappointed me that many functions are restricted to US users and I couldn't find the mobile app in my region's app store. People outside United States may face limitations particularly when linking bank accounts or credit cards and they might be unable to use the mobile app.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

JW

Jenn W.

Transportation/ Trucking/ Railroad, 1-10 employees

More than a year

4.0
April 2023

Great invoicing that saves time

Pros

My go-to feature has to be the invoicing tool. After I enter my business details, logo and so on it stays set up and ready whenever I need it. Plus I appreciate being able to duplicate invoices because it saves me time.

Cons

I do not have any negatives to report about Wave Accounting which is why I have been using it for over 4 years now.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

NB

Nicholas B.

Marketing and Advertising, 1-10 employees

Less than 6 months

4.0
April 2023

Love how easy wave is

Pros

Setting up the software was effortless, the invoicing tools are incredibly powerful and overall Wave serves as a really capable system for small businesses. If you're still manually putting invoices together in Google Docs, do yourself a favor and jump onto Wave, I personally signed up and haven't looked back. I could teach someone to navigate this platform without much trouble so bringing new hires up to speed with my preferred invoicing app would be extremely easy.

Cons

I find that the transition from my most-used feature invoicing to the other parts of the software isn't particularly strong but honestly that's just a very minor complaint.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9