Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

L
Laura

Retail, 1-10 employees

More than a year

5.0

Best free invoicing service

Pros

For a free service, it's unbeatable the invoicing is extremely intuitive.

Cons

No major complaints it's a bit challenging to integrate with Shopify, but considering it's a free service, I highly recommend this invoicing platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

T
Theodore

Entertainment, 1-10 employees

More than a year

3.0

Wave Accounting Services and Customer Service are ABYSMAL!!!

Pros

Creating and sending invoices is easy. The charts are visually appealing.

Cons

They withdrew money from my account to pay payroll taxes but didn't remit the tax. It's impossible to speak to anyone there, and they take forever to respond. TERRIBLE CUSTOMER SERVICE!!!

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

5

D
DAYNA

Consumer Goods, 1-10 employees

More than a year

5.0

Excellent Free Software for Small Businesses

Pros

Free, cloud-based, and easily customizable/brandable invoicing and reports.

Cons

As far as I know, it doesn't handle costing per order or inventory management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Samantha

Accounting, 1-10 employees

Less than 6 months

4.0

Great Piece of Software

Pros

There was a free version that made invoicing and payment collection simple, with good trackers for accounting.

Cons

It doesn't offer as much functionality as other software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

C
Chantel

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Bookkeeping made simple

Pros

Wave is so intuitive, it's made all my bookkeeping effortless.

Cons

If I had to choose, I would prefer simpler invoicing and receipt creation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cory

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

Small clinic review

Pros

The ledger is simple to use and far better than more expensive options. Fewer options make it nicer than Quicken.

Cons

Sometimes there are fewer options for customization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Michael

Retail, 1-10 employees

More than a year

5.0

Wave Review

Pros

This is the best accounting system I have ever used. Very effective and intuitive, and I would recommend it to any business.

Cons

It took a while to get a great app for it, and now they've restricted new accounts to North America, which is disappointing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L
Luiza

Newspapers, 1-10 employees

More than a year

5.0

Accounting done wright

Pros

Perfect accounting software for a small business and someone with little to no accounting knowledge. Creating unlimited estimates and invoices even on the free plan is the best feature.

Cons

No downsides here it worked flawlessly for me and my small business.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J
Joseph

Civic & Social Organization, 11-50 employees

More than a year

5.0

The Progressive Finance Managing Platform

Pros

Managing all general ledgers is well-handled by the software. Transaction recording ensures proper accounting and enhanced budgeting.

Cons

The details on capital budgeting aren't well-explained, requiring more interaction with the vendor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
John

Human Resources, 1-10 employees

Less than 6 months

1.0

Wave accounting is the worst.

Pros

To begin with, it's free; it has a nice layout and is easy to use.

Cons

Their payment system and complete lack of customer service are frustrating. You can't speak with a human unless they call you. They charge too much for ACH transactions and don't provide the necessary service to justify their fees. One ACH fee could cover QuickBooks (a better system) for a year.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

I
Islam

Hospitality, 101-500 employees

Less than a year

5.0

Very easy to use

Pros

I like how it works and supports our business.

Cons

Customer support is simple, and handling billing invoices is easy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ashley

Automotive, 1-10 employees

More than a year

4.0

Accounting without a Cost

Pros

The best thing about Wave is that it's FREE! If you're just starting out or running a small business where you need to minimize overhead and expenses, I recommend this app. It has all the basic functions you need, like quotes, invoicing, statements, entering bills, receipts, reconciling bank statements, etc. All of these services, including reporting, are included in the free software! It has payroll functions for an additional charge, which we have opted out of for now. You can even link your bank account, and it will import all your debits and credits for reconciliation. Also, this software is extremely intuitive, and you don't need to be a tech expert to understand it. It will set you up with preloaded items it thinks you need for your business, and you can change or delete them. Adding new ones is also super easy. I love that it's cloud-based and accessible from anywhere, which is essential for me when traveling for work.

Cons

Wave is honestly pretty awesome, so it's hard to find any cons. The only drawback for me is the reporting I wish I could customize reports and select specific data for analysis. The reports are basic and standard, and they don't quite meet my reporting needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

R
Robert

Marketing and Advertising, 1-10 employees

More than a year

5.0

Wave Apps Rocks

Pros

Wave Apps proved simple to navigate and set up. It significantly simplifies our business operations.

Cons

I couldn't find anything to dislike about it. The product is truly impressive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Z
Zina

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Great Product...Wouldn't Recommend It

Pros

The simplicity of operation makes billing and monitoring payments smooth and uncomplicated.

Cons

Communication is lacking when issues arise. They struggle to provide detailed explanations when making decisions about processing or rejecting client payments.

Rating Distribution

Ease of use

10

Value for money

3

Customer Support

10

Functionality

5

C
Carlos

Telecommunications, 1-10 employees

More than a year

5.0

Ride the Wave of simplicity for Small Business Accounting

Pros

I love how easy it is to configure and oversee, especially from my mobile device.

Cons

They recently closed their banking option, just as I was getting accustomed to using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dlkhosh

Accounting, 11-50 employees

Less than a year

4.0

Wave Accounting Review

Pros

It's a no-cost software with unlimited invoicing using customizable templates and payment terms, complete with a dedicated invoicing mobile app.

Cons

Because it's free, customer service isn't available until you subscribe.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

5

Functionality

10

C
Caroline

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

Great affordable payment and accounting software for small business

Pros

Handling client invoices, recurring payments, and checking the business's profitability through the account dashboard.

Cons

It's more challenging for my bookkeeper to manage year-end taxes and P&L compared to what we experienced with QB.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Not specified, 51-100 employees

More than a year

5.0

Accounting without Stress

Pros

This excellent accounting tool is free, intuitive, secure, and equipped with numerous features to aid in the entire accounting process for small businesses like mine.

Cons

Now that it's only available in the USA and Canada, it lacks support for other local currencies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JP
Jessenia P.

Accounting, 1-10 employees

Free Trial

5.0

Easy and complete accounting tool

Pros

It is very easy to use and it compiles a complete set of information.

Cons

Honestly I have no complaints, it's an excellent accounting program to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JP
Jessenia P.

Accounting, 1-10 employees

Free Trial

5.0

Easy and complete accounting tool

Pros

It is very easy to use and it compiles a complete set of information.

Cons

Honestly I have no complaints, it's an excellent accounting program to work with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8