Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

C
Clyde

Non-Profit Organization Management, 51-100 employees

More than a year

5.0

The Best Cost Efficient Accounting Software

Pros

Wave accounting was a lifesaver for our organization. We needed something simple, functional, and accessible via an online system. It surpassed all other accounting software we've used so far it's my absolute favorite!

Cons

Setting up my account initially was quite a challenge due to somewhat difficult navigation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
RUSHDA

Paper & Forest Products, 1-10 employees

More than a year

5.0

USER FRIENDLY ACCOUNTING SYSTEM

Pros

Available for free use with unlimited accounts and customizable templates.

Cons

FREE USERS HAVE NO ONLINE SUPPORT AND NO SOLUTIONS FOR THIRD PARTY INTEGRATION

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I
Irina

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

Great service with nice friendly interface

Pros

The integration with banking services is top-notch.

Cons

There are so many features; I'm not sure I need all of them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Renee

Restaurants, 1-10 employees

Less than a year

4.0

Recommend ed by accountants. Great for small businesses

Pros

It's free and much simpler than other costly programs.

Cons

So far, I haven't encountered any issues. It's been a great experience and very simple. As someone who isn't an accountant, I find it particularly easy to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Andy

Logistics and Supply Chain, 1-10 employees

More than a year

5.0

Easy accounting platform

Pros

A user-friendly platform that anyone can quickly learn and adapt to.

Cons

The interface could have been improved to be more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kristen

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0

Very easy to use!

Pros

The layout of Wave is excellent, and learning to use it was a breeze.

Cons

Honestly, I can't think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Michael

Entertainment, 11-50 employees

Less than a year

5.0

Made for small businesses and entrepreneurs

Pros

What stands out about Wave is that many of its features are free. The paid options are reasonably priced and worth it. The dashboard is fantastic, easy to navigate and use. It offers comprehensive invoice and transaction management features, includes double-entry accounting, and even has payroll capabilities. Plus, there's live support and training available.

Cons

I wish I could customize the invoices more, but the options are somewhat limited. It's also strange that you have to pay to upload receipts I've never encountered that before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z
Zafar

Financial Services, 51-100 employees

Less than 6 months

3.0

A good service, however must nod be considered for a payroll and complicated accounting

Pros

From my experience using this program to invoice my consulting services, it's good for maintaining small business records, but not ideal for complex accounting tasks.

Cons

The platform itself functions well, but its limited capabilities, as mentioned earlier, make it primarily suitable for invoicing.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

C
Celine

Marketing and Advertising, 1-10 employees

More than a year

1.0

Worst nightmare during the worst time

Pros

The only positive aspect I can mention is that after three years and losing the company my cousins and I started, we finally received most of our money.

Cons

Let me share our experience with it. Before COVID, my two cousins and I decided to start a business together. Each of us had different degrees one in computer engineering, one in graphic design, and I had a business degree. I was also working as an influencer with a significant social media following at the time. We wanted to help small businesses with advertising, using my social media presence for word-of-mouth marketing, while my cousins designed websites and created custom logos and business cards for our clients. We started with friends to test things out, so we didn't have set prices for anyone. Since it was a side gig, we let people set their own prices. Fortunately, Wave wasn't the only company we used. I'll describe more about our experience in the next question.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

5

Functionality

3

H
Hilary

Marketing and Advertising, 1-10 employees

More than a year

5.0

Definitely recommend.

Pros

I always recommend this tool to fellow business owners. It's excellent for handling invoicing and accounting tasks.

Cons

There's nothing to report here. It's easy to use and integrates smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

V
valerian

Accounting, 500+ employees

Less than a year

4.0

Multifunctional software

Pros

Wave Accounting provides extensive opportunities with its intuitive interface and various features like report creation and income control.

Cons

Sometimes the software freezes and needs to be restarted.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9

B
Bradley

Design, 1-10 employees

More than a year

4.0

Great invoicing tool for the small business owner.

Pros

Its ease of use, intuitive interface, invoice customization options, and flexibility make it a standout.

Cons

The mobile app can be glitchy at times; otherwise, there are no other issues to mention.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

S
Shawn

Package/Freight Delivery, 1-10 employees

More than a year

5.0

The BEST accounting Application

Pros

Wave accounting boasts the best user interface it's incredibly user-friendly, with all tasks just a click away. The dashboard provides all necessary information.

Cons

Integrating with third-party applications can sometimes be complex.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

C
Chanel

Retail, 1-10 employees

4.0

Wave Avvounting

Pros

There wasn't much I liked about it. I opted for another company that caught my attention.

Cons

I downloaded this app when I was looking for bookkeeping services. After a brief look, I wasn't impressed. I didn't give it enough time to set up and get started I ended up choosing another company that caught my attention.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

S
Sean

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

Great free bookkeeping and invoicing

Pros

A fantastic free platform, better and more cost-effective than Quickbooks.

Cons

Banking integration doesn't always function properly. I would like the ability to pause recurring invoices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MS
Md. Sakiul

Accounting, 1-10 employees

More than a year

5.0

Wave Accounting: Very user friendly accounting solution for the small businesses.

Pros

It's easy to use, free of charge for accounting services, and highly recommended for small businesses.

Cons

It's not possible to download bank or credit card transactions processed through the bank.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sidath

Hospitality, 1-10 employees

More than a year

5.0

I am extremely appreciative to the Wave Accounting System for allowing me to properly handle my finances.

Pros

It covers all aspects of managing a small business's finances seamlessly. You can create invoices, send them via links, record payments, enter expenses, track income by customer, manage payroll, and automatically calculate your P&L. It's incredibly user-friendly suitable for anyone.

Cons

It can't connect to all banks worldwide; there's a specific list of supported banks and credit cards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Insurance, 11-50 employees

More than a year

3.0

Great small business invoice tool

Pros

Its capability to manage and oversee accounts receivable efficiently.

Cons

The feature set is limited for fast-growing businesses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

5

Functionality

8

J
Janet

Internet, 1-10 employees

More than a year

5.0

Easy to Use Online Invoicing - No Monthly Fee

Pros

No monthly charges, just a fee for processing online transactions.

Cons

There's only a chatbot available for customer support, no direct phone line.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Frances

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0

SO helpful!

Pros

This accounting software is perfect for someone like me who isn't fond of accounting. I needed something simple to use. I like how I can track receipts, expenses, income, etc., and everything is intuitive.

Cons

I haven't found anything that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10