Timerah G.
Computer & Network Security, 11-50 employees
More than a year
“Love the anywhere access”
Pros
I really appreciate how flexible it is to create invoices and quotes from anywhere especially when I need to handle billing on the go or away from my desk.
Cons
When I am using it online, it can lag at times depending on how fast my internet connection is which can be frustrating during busy workflows.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Danilson C.
Graphic Design, 1-10 employees
Less than a year
“Great use of available resources”
Pros
I think they really used what they had smartly when making this software.
Cons
there really weren't any aspects that I disliked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Seon T.
Design, 1-10 employees
More than a year
“Free and easy but limited”
Pros
One of the biggest perks I have discovered with Wave Accounting is that it's completely free to use and for a small-business owner like me that makes it an incredibly attractive, cost-saving option when choosing how to manage company finances. The interface feels clean and user-friendly so I didn't struggle to learn it, within a few hours I had my account configured and was able to use the core features without running into problems. It offers a good range of tools tailored to small businesses, everything from customizable invoicing and quick receipt scanning to easy expense tracking and those features have genuinely helped me keep better records and stay organized day to day. I also value how smoothly Wave plays with other apps I depend on, such as PayPal and QuickBooks which makes importing and exporting data simple and reduces the amount of manual reconciliation I have to do.
Cons
A drawback I have run into with Wave Accounting is that it lacks some of the more advanced features you'd find in higher-end accounting packages so if your company is more complex, with multiple departments, locations or sophisticated reporting needs, Wave may not provide the powerfulness required and you might have to look for a different solution. Support can also be frustratingly slow at times, I have had occasions where it took a while to get a helpful response when questions or issues came up which added to my own workload. Another major downside is their regional restrictions. Wave used to be available to users worldwide but a few years ago they limited service to customers in the US and Canada. Although I am still able to access my own account, that change means I cannot confidently recommend it to friends or colleagues who live outside those countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Selena L.
Hospitality, 1-10 employees
Less than a year
“Great for payments and records”
Pros
I really appreciated being able to process customer payments with this software. It helped build credibility for my business and made clients feel comfortable since they could pay by credit card instead of relying on peer-to-peer cash transactions. Another thing I liked was the low fees they charged and the back office was easy and simple to get around. The platform also includes reporting tools that let me create and produce whatever documents I need for my records which made bookkeeping and tracking sales much easier.
Cons
One downside I ran into was that when I tried to use it for a particular business opportunity, selling training services, it wasn't permitted. After a while they informed me I couldn't use the platform for that line of work because the industry has a higher likelihood of refund requests. That restriction ended up limiting how I could use the service and impacted that part of my business plans.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Curtis G.
Construction, 1-10 employees
More than a year
“Fantastic and easy to use”
Pros
From my experience the interface and navigation are miles better than some of the larger accounting platforms I have tried. I find it incredibly simple to pull up old invoices, estimates and see outstanding balances. Wave links directly to my bank account which makes bookkeeping and reconciling so easy it's almost effortless.
Cons
At times the reporting options and category setup feel a bit limited. I have occasionally struggled to locate particular pieces of information when I need to create a report or prepare documentation which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Elisa M.
Marketing and Advertising, 1-10 employees
More than a year
“Super simple and professional”
Pros
As the title says, Wave is incredibly easy to use, gives me a polished appearance and keeps my workflow organized. I would recommend it any day of the week!
Cons
I don't really have complaints, it's an excellent product. The only downside might be limited support on the free tier but I have never required assistance so it hasn't affected me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Andrew S.
Accounting, 11-50 employees
More than a year
“Free and surprisingly full-featured”
Pros
What I love about Wave Accounting is that it's free while still providing as many, if not more, features than several paid alternatives. I also value the fact that it's web-based so I can jump into my account from any computer with an internet connection.
Cons
Because it's free, I don't expect them to maintain a comprehensive support line so I cannot fault them much for the lack of phone or live chat assistance. Besides, I rarely need to reach out anyway, the interface is user-friendly and the built-in help tools usually answer my questions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Adhm H.
Cosmetics, 11-50 employees
Less than a year
“Easy invoicing and simple setup”
Pros
I can easily extract invoices and revision lists and I also find it very easy to use.
Cons
Occasionally the app runs slowly but I notice it recovers quickly most of the time.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Daniel J.
Construction, 1-10 employees
Less than 6 months
“Easy reporting and expense tracking”
Pros
I can easily categorize expenses and create reports without any hassle
Cons
The layout of the software doesn't sit well with me regarding organization and workflow
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
David H.
Medical Practice, 51-100 employees
Less than 6 months
“Super easy invoicing tool”
Pros
Personally, the simplicity of this product is its biggest advantage. I can create invoices quickly and forward them to the right people without fuss. The app archives every invoice along with dates and payment records. I really save a huge amount of time whenever I need to retrieve documents for particular dates.
Cons
I'd like to see improvements to the look of the invoices and more options for customizing them.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Jeremy D.
Media Production, 1-10 employees
More than a year
“Love the free invoicing tools”
Pros
Using Wave Accounting, I can quickly create and send attractive, branded invoices that make me look professional to my clients. Everything runs in the browser and I find the web app performs just as reliably as the desktop version. Best of all, I get all the features I need at no cost which to me makes this a fantastic piece of software.
Cons
I was surprised to discover that Wave Accounting tucks the invoice title away inside an accordion-style drop-down. I didn't notice for years and ended up sending invoices titled things like Invoice 24... until I finally stumbled on it one day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Steven S.
Financial Services, 1-10 employees
More than a year
“Free and incredibly helpful”
Pros
Being a sole practitioner, cutting costs really matters to me. I rely on this program to record journal entries and generate our accounting reports and honestly nothing beats a free option like this one .
Cons
Some advanced capabilities for example, depreciation, appear to be absent or at least I couldn't locate them because they aren't easy to use. On the bright side, most other items imported from my credit and bank statements quite smoothly and with good accuracy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ulani F.
Accounting, 1-10 employees
Less than 6 months
“Easy to use and affordable”
Pros
I appreciate having everything right at my fingertips, I can navigate the software without trouble and it's also priced affordably.
Cons
What I dislike most is the difficulty I have linking my international bank account to the app since that connection feature appears to be supported only in a handful of countries.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Bikal N.
Accounting, 11-50 employees
Less than a year
“Great for billing and reporting”
Pros
In our work we can easily generate comprehensive financial reports for presenting and analyzing results for different stakeholders who need them which helps ensure fair and clear presentation, the software also handles online billing, supports payroll preparation and other tasks.
Cons
Personally, I prefer this software when it comes to online billing and creating financial reports intended for management and board review.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Vasileios S.
Transportation/ Trucking/ Railroad, 11-50 employees
Less than a year
“Fantastic free accounting tool”
Pros
Wave is an absolutely brilliant small-business accounting program, it comes loaded with a wide range of professional-grade, essential tools and the fact that it's completely free makes it almost unbelievable to me.
Cons
From my point of view, I cannot think of anything extra a small business would need beyond Wave, in my experience it already includes all required features and then some.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Tim B.
Marketing and Advertising, 1-10 employees
More than a year
“Simple and incredibly useful”
Pros
When I only need easy bookkeeping and don't want a bunch of features I'll never use looking at you, QuickBooks, Wave handles everything I need without fuss. It's a simple, no-frills accounting tool that lets me concentrate on the actual work instead of wrestling with unnecessary bells and whistles.
Cons
If I had professional credentials like being a CPA or a deeper accounting background, I'd probably notice features and capabilities that are present in the larger paid platforms that Wave doesn't offer. Because I am not an accountant though, it's tough for me to criticize. For someone new to accounting or who only needs the basics, this software works really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tim E.
Broadcast Media, 1-10 employees
More than a year
“Easy and freelancer-friendly”
Pros
For my freelance small business work, Wave is very easy to use and fits that model perfectly. I don't have any accounting experience yet I can handle everything because the software offers a very user-friendly interface.
Cons
None though I am aware that live chat support isn't available unless you pay.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Staci W.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Super easy customer billing”
Pros
What I like most is how simple it is to create invoices and bill my customers.
Cons
I genuinely like the application overall. If there was one thing I'd tweak, it would be the reminder emails, when the system prepares to send a reminder to a customer, I think it should pop up a confirmation asking whether I still want to proceed with sending it.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Claire R.
Accounting, 1-10 employees
More than a year
“Easy setup for sole traders”
Pros
Free and easy to set up and use for my sole-trader needs.
Cons
I am disappointed that UK support has been discontinued and it neither meets MTD requirements for VAT nor will it support MTD obligations for income tax filings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jamie R.
Marketing and Advertising, 1-10 employees
More than a year
“Simple and easy to stick with”
Pros
It is an easy to use, its layout is clean, navigation feels user-friendly and overall it's easy. I switched from FreshBooks years ago and have been using Wave ever since.
Cons
Sometimes I encounter problems when Wave tries to send invoices to Gmail addresses. Considering how common Gmail is, this issue is pretty unexpected and I really hope the team fixes it soon.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
7