Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

E
Egor

Entertainment, 1-10 employees

Less than a year

4.0

A must have business Accounting service especially for Canada

Pros

Certified by CRA, it's free to use and comparable to QuickBooks. Ideal for solopreneurs, freelancers, and small businesses. Easily connects to all bank accounts, credit cards, or lines of credit within a single account. Supports multiple businesses, automates income and expense categorization, calculates GST on eligible purchases and sales accurately in reports.

Cons

Unless you opt for their paid subscription services, which many businesses don't need, you won't get any support via email, Messenger, or phone. You're left to rely on their knowledge base or online videos. If your issue isn't covered there, you're on your own to figure it out.

Rating Distribution

Ease of use

9

Value for money

4

Customer Support

8

Functionality

6

H
HELENA

Hospital & Health Care, 1-10 employees

More than a year

5.0

Excellent product

Pros

It includes everything essential for my small business.

Cons

Payables and receivables often don't balance due to rounding issues with percentages. For example, a bill paid in full can still result in discrepancies at month-end. I have to adjust for rounding every month. They should round or truncate the stored amounts to resolve this.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michelle

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Great for Small Businesss Accounting

Pros

Designed for small businesses, Wave provides a simple alternative to QuickBooks or similar software. It's intuitive, packed with features to handle tasks effectively, and offers educational resources for guidance.

Cons

A more effective mileage tracking tool would be beneficial, but otherwise, it has everything I require for my small consulting business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Debra

Legal Services, 1-10 employees

More than a year

5.0

Excellent product to keep you on track

Pros

Sending invoices, tracking overdue payments, and monitoring monthly sales are all effortless with Wave.

Cons

Previously, when estimates were converted to invoices, they remained visible in the estimates section. This no longer seems to be an issue, eliminating the need to go back and delete them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Sheila

Consumer Services, 1-10 employees

More than a year

5.0

Wave Accounting is the absolute best

Pros

Wave is an uncomplicated accounting solution that enables us to create invoices, receive payments, generate and print reports, and manage accounts receivable seamlessly. We rely on it for all our accounting and bookkeeping needs due to its simplicity and superior product support compared to other software.

Cons

There's really nothing to complain about with this program.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kadeem

Package/Freight Delivery, 11-50 employees

Less than a year

5.0

Perfect for small businesses

Pros

This app is incredible; the interface is exceptionally intuitive. Generating invoices and sending them to clients is almost effortless. The mobile app is equally impressive.

Cons

Integrating with other platforms is somewhat challenging, and I would like support for different countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E
Edwin

Retail, 1-10 employees

More than a year

5.0

Wave for Small Business

Pros

Accessible via Mobile & Web, Wave simplifies generating customer invoices and sending them quickly via email or PDF. Wave invoicing is a dependable choice.

Cons

We've had a few instances of downtime with Wave services, despite their advertised 99% uptime.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Charles

Restaurants, 1-10 employees

More than a year

5.0

Great Experience

Pros

I've been thoroughly impressed with this software. It integrates smoothly with my banks, simplifies reconciliation processes, and offers insightful reports.

Cons

The app for uploading receipts is too slow to be practical, in my opinion.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

M
Meghan

Accounting, 1-10 employees

Less than 6 months

5.0

Finally! A software to recommend to very small businesses

Pros

I like that Wave Apps caters to businesses with minimal transactions without imposing hefty monthly fees. It's perfect for several of my small clients or additional entities that don't require full subscriptions to larger software. My clients find it user-friendly as well.

Cons

It doesn't integrate with external apps and POS systems. So, if you need something that connects with various external apps and software, this isn't the right choice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G
Gary

Information Technology and Services, 1-10 employees

More than a year

5.0

Nice tool for what it's used for

Pros

It provides clear visibility into my accounts and simplifies accounting tasks, particularly for P&L statements at year-end.

Cons

The setup process isn't entirely intuitive, and correcting mistakes often means starting over, especially concerning accounts in the chart of accounts.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

N
Naz

Information Technology and Services, 1-10 employees

More than a year

3.0

Great free accounting software for invoicing, quotes and overall management

Pros

Outstanding and intuitive for invoicing, featuring automated sending and reminder functions. The interface is professional and modern.

Cons

The lack of Stripe integration, especially for the UK, and the absence of payroll and receipt integration are notable drawbacks.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

8

P
Paul

Construction, 1-10 employees

More than a year

5.0

Definitely the best invoicing app I've ever used!

Pros

The mobile app is fantastic to use very intuitive and comprehensive. It's highly customizable with logos and business details, and the invoices appear polished, neat, and professional. This app has become indispensable for my business.

Cons

The biggest frustration, which has been widely shared in small business forums, is the recent removal of Swype keyboard, speech-to-text, and predictive text capabilities from the app. This change has made it cumbersome to fill out item descriptions quickly. While I still give the app a positive review, unless this issue is resolved soon, I may need to switch to a different app next year. Many of us are hopeful that the development team will restore these functions to their original capabilities.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FO
Fongelos O.

Media Production, 1-10 employees

More than a year

5.0

organizes payments and expenses

Pros

it's easy to organize payments and expenses and it's effective at calculating revenue.

Cons

It can be a little complicated for someone totally new like me so there's a learning curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FO
Fongelos O.

Media Production, 1-10 employees

More than a year

5.0

organizes payments and expenses

Pros

it's easy to organize payments and expenses and it's effective at calculating revenue.

Cons

It can be a little complicated for someone totally new like me so there's a learning curve.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LCN
Laureine Claire N.

Farming, 1-10 employees

Less than 6 months

5.0

excellent pricing, fits budget

Pros

We find the pricing of this software to be excellent, it fits comfortably within our budget.

Cons

I find that rolling out the features is quite challenging, deploying them doesn't go smoothly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

ED
Emmanuel D.

Writing and Editing, 1-10 employees

Free Trial

4.0

Great accounting tool overall

Pros

I am really impressed by this powerful accounting software, I can access data from anywhere and build teams to collaborate and work together. I absolutely love it so much

Cons

This is a very good program but not available in all countries. Support is satisfactory and I recommend it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

RA
Rohit A.

Information Technology and Services, 51-100 employees

More than a year

4.0

Fantastic free invoicing tool

Pros

As a freelance consultant or small business owner, I have found Wave to be an excellent free tool for bookkeeping and invoicing. It's user-friendly and simple to use for tracking expenses and sending invoices and it handles all of that at no cost to me.

Cons

I have noticed it's restricted to North America now, whereas it used to be available globally which makes expanding into new markets tricky. Also, there are only a few online payment gateways supported which limits payment flexibility.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

WL
Winston L.

Information Technology and Services, 11-50 employees

Less than a year

5.0

Easy and budget-friendly for smb

Pros

For small businesses, I found the pricing approachable and the interface really easy to navigate. It came with most features I needed for SMB tasks such as invoicing and payroll.

Cons

The app's accounting and bookkeeping capabilities felt quite restricted. Ultimately, we migrated to QuickBooks because we wanted a more comprehensive accounting suite.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AF
Alice F.

Facilities Services, 1-10 employees

More than a year

4.0

Great for mobile invoicing

Pros

I can quickly create invoices and log payments while I am out and about using the iPhone app.

Cons

more flexible customization would make finding invoices far simpler and I'd love an in-app option for creating quotes too. Right now I only rely on the app for sending invoices rather than managing expenses because receipt-scanning functionality isn't yet offered in the UK which limits how I use it day to day.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AH
Asad H.

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

So easy to get paid

Pros

It is incredibly simple to receive payments with Wave, it really makes getting paid easy and the interface is super easy to use.

Cons

It would help me to have more step-by-step tutorials showing how a small business like mine can make the most of Wave's features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7