Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

CD
Collin D.

Food & Beverages, 1-10 employees

More than a year

5.0

Good starter for basics

Pros

We didn't pay anything for Wave so we could monitor our expenses, generate reports and keep an eye on how the business performed throughout at least our first year of operations.

Cons

I found that it couldn't provide several reporting capabilities we needed so we migrated over to QuickBooks Online since I felt it offered a considerably more powerful set of tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LH
Laura H.

Hospital & Health Care, 500+ employees

More than a year

3.0

offer the best value for price

Pros

For our two subsidiaries we were after a budget-friendly solution and Wave covered what we needed. It's an affordable accounting option that won't drain funds and invoicing plus payment handling works reliably.

Cons

I can only access reports annually and I am unable to download single reports or merge them which makes it hard for me to forecast cash flow and manage financial planning.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

WT
Winnie T.

Business Supplies and Equipment, 101-500 employees

Less than a year

4.0

Really helpful insights and reporting

Pros

I get analytical reports that explain how my products are being used and outline what actions I should take.

Cons

Occasionally I find the software is sluggish and it can take a surprisingly long time to complete processing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

CW
Christian W.

Information Technology and Services, 1-10 employees

More than a year

5.0

Love the easy automation

Pros

What I really like about Wave is how it automatically sorts and records receipts for me. I also have to call out its invoicing tools. For small business owners like myself, these functions are indispensable and I find they're easy to create quickly while I am out and about using the mobile app.

Cons

I have noticed one area where Wave could improve is how the mobile apps handle payout account management. Additionally, keeping the receipts feature free would be massively helpful and a true benefit for owners in logistics businesses who rely on that functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GB
Gerrit B.

Retail, 1-10 employees

More than a year

5.0

runs on windows and android

Pros

Honestly it felt like the best free financial software I ever used and I could run it on both my Windows computer and my Android phone without any trouble.

Cons

What annoys me is that it was discontinued here in South Africa so now it's only offered in the US which leaves me unable to use it anymore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ER
Elvis R.

Information Technology and Services, 1-10 employees

More than a year

5.0

easy setup, little to no cost

Pros

The invoicing and receipting tools in Wave Accounting have been the most valuable features. Overall I found the setup easy and hassle-free and I'd genuinely suggest it to anyone searching for a bookkeeping solution built specifically for small businesses especially given that it offers functionality for little to no cost.

Cons

I wish the receipt delivery options were more flexible for example, being able to send receipts directly through WhatsApp would make life much easier for clients who prefer that messaging app. Adding that capability would be a very practical improvement to the current receipt-sending workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LCN
Laureine Claire N.

Farming, 1-10 employees

Less than 6 months

5.0

excellent pricing, fits budget

Pros

We find the pricing of this software to be excellent, it fits comfortably within our budget.

Cons

I find that rolling out the features is quite challenging, deploying them doesn't go smoothly.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

ED
Emmanuel D.

Writing and Editing, 1-10 employees

Free Trial

4.0

Great accounting tool overall

Pros

I am really impressed by this powerful accounting software, I can access data from anywhere and build teams to collaborate and work together. I absolutely love it so much

Cons

This is a very good program but not available in all countries. Support is satisfactory and I recommend it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

RA
Rohit A.

Information Technology and Services, 51-100 employees

More than a year

4.0

Fantastic free invoicing tool

Pros

As a freelance consultant or small business owner, I have found Wave to be an excellent free tool for bookkeeping and invoicing. It's user-friendly and simple to use for tracking expenses and sending invoices and it handles all of that at no cost to me.

Cons

I have noticed it's restricted to North America now, whereas it used to be available globally which makes expanding into new markets tricky. Also, there are only a few online payment gateways supported which limits payment flexibility.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

WL
Winston L.

Information Technology and Services, 11-50 employees

Less than a year

5.0

Easy and budget-friendly for smb

Pros

For small businesses, I found the pricing approachable and the interface really easy to navigate. It came with most features I needed for SMB tasks such as invoicing and payroll.

Cons

The app's accounting and bookkeeping capabilities felt quite restricted. Ultimately, we migrated to QuickBooks because we wanted a more comprehensive accounting suite.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AF
Alice F.

Facilities Services, 1-10 employees

More than a year

4.0

Great for mobile invoicing

Pros

I can quickly create invoices and log payments while I am out and about using the iPhone app.

Cons

more flexible customization would make finding invoices far simpler and I'd love an in-app option for creating quotes too. Right now I only rely on the app for sending invoices rather than managing expenses because receipt-scanning functionality isn't yet offered in the UK which limits how I use it day to day.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

AH
Asad H.

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0

So easy to get paid

Pros

It is incredibly simple to receive payments with Wave, it really makes getting paid easy and the interface is super easy to use.

Cons

It would help me to have more step-by-step tutorials showing how a small business like mine can make the most of Wave's features.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CD
Collin D.

Food & Beverages, 1-10 employees

More than a year

5.0

Good starter for basics

Pros

We didn't pay anything for Wave so we could monitor our expenses, generate reports and keep an eye on how the business performed throughout at least our first year of operations.

Cons

I found that it couldn't provide several reporting capabilities we needed so we migrated over to QuickBooks Online since I felt it offered a considerably more powerful set of tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LH
Laura H.

Hospital & Health Care, 500+ employees

More than a year

3.0

offer the best value for price

Pros

For our two subsidiaries we were after a budget-friendly solution and Wave covered what we needed. It's an affordable accounting option that won't drain funds and invoicing plus payment handling works reliably.

Cons

I can only access reports annually and I am unable to download single reports or merge them which makes it hard for me to forecast cash flow and manage financial planning.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

WT
Winnie T.

Business Supplies and Equipment, 101-500 employees

Less than a year

4.0

Really helpful insights and reporting

Pros

I get analytical reports that explain how my products are being used and outline what actions I should take.

Cons

Occasionally I find the software is sluggish and it can take a surprisingly long time to complete processing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

CW
Christian W.

Information Technology and Services, 1-10 employees

More than a year

5.0

Love the easy automation

Pros

What I really like about Wave is how it automatically sorts and records receipts for me. I also have to call out its invoicing tools. For small business owners like myself, these functions are indispensable and I find they're easy to create quickly while I am out and about using the mobile app.

Cons

I have noticed one area where Wave could improve is how the mobile apps handle payout account management. Additionally, keeping the receipts feature free would be massively helpful and a true benefit for owners in logistics businesses who rely on that functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GB
Gerrit B.

Retail, 1-10 employees

More than a year

5.0

runs on windows and android

Pros

Honestly it felt like the best free financial software I ever used and I could run it on both my Windows computer and my Android phone without any trouble.

Cons

What annoys me is that it was discontinued here in South Africa so now it's only offered in the US which leaves me unable to use it anymore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ER
Elvis R.

Information Technology and Services, 1-10 employees

More than a year

5.0

easy setup, little to no cost

Pros

The invoicing and receipting tools in Wave Accounting have been the most valuable features. Overall I found the setup easy and hassle-free and I'd genuinely suggest it to anyone searching for a bookkeeping solution built specifically for small businesses especially given that it offers functionality for little to no cost.

Cons

I wish the receipt delivery options were more flexible for example, being able to send receipts directly through WhatsApp would make life much easier for clients who prefer that messaging app. Adding that capability would be a very practical improvement to the current receipt-sending workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CR
Christina R.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

cheaper than quickbooks, easy link

Pros

After switching from QuickBooks which felt a bit expensive I found this much cheaper alternative that's really easy to use. I managed to link my bank accounts and credit cards without much hassle.

Cons

I don't like that I cannot force a bank sync so there are times when I just have to wait for transactions to appear. It also annoys me that mobile receipt scanning is a paid add-on. On top of that, I couldn't get my Square account to sync, I can still handle all my bookkeeping without it but I'll need to manually include my Square fees afterward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

IT
Isha T.

Food & Beverages, 11-50 employees

Less than a year

4.0

Love the detailed reports

Pros

What I truly adore about Wave Accounting is how incredibly accurate and thoroughly detailed its trial balance and balance sheets are.

Cons

To be honest, there's absolutely nothing I dislike about Wave Accounting, as a matter of fact, I truly believe it's the best accounting portal available.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8