Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KS
Kristin S.

Financial Services, 51-100 employees

More than a year

5.0

Easy accounting with automation

Pros

I have relied on Wave Accounting for more than five years now and I really appreciate how it simplifies accounting tasks by using automations to remove tedious manual work entirely.

Cons

What bothers me is that Wave Accounting cannot support large global enterprise needs by itself so I have to connect external apps to get enterprise-level functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Photography, 1-10 employees

Less than a year

4.0

Great for simple accounting

Pros

Wave is really handy. My bookkeeping needs are pretty easy and I don't hire someone to manage books so Wave matches what I need and helps make tax season a lot less of a headache than it used to be.

Cons

Recently Wave has been experiencing frequent outages which gets really annoying. I primarily use it for tracking expenses, maintaining ledgers and everyday accounting so I don't log in as regularly as someone who sends invoices or handles billing. From what I have heard, many bookkeepers prefer QuickBooks for client files so I worry that bringing in outside accountants could create compatibility problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

KF
Kirk F.

Media Production, 1-10 employees

More than a year

4.0

not overcomplicated

Pros

It gives me a easy, user-friendly online accounting system that matches our scale. After I moved away from a well-known accounting tool that was overcomplicated and costly for what we needed, I am really pleased with this choice.

Cons

A few capabilities I rely on which I think should be simple to add, still need an awkward workaround to use, however, the in-app support widget walked me step by step through the process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BW
Bennett W.

Financial Services, 51-100 employees

More than a year

5.0

iOS app builds and sends

Pros

I found it really easy to get up and running especially with the iOS mobile app, it lets me build invoices and send them straight to customers email addresses.

Cons

Although Wave Accounting includes an iOS mobile app, I still find it lacks a number of full accounting capabilities I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LN
Lourine N.

Insurance, 101-500 employees

More than a year

4.0

smooth payables and receivables

Pros

Since I began using Wave Accounting, I have found it incredibly smooth to handle accounts payable and accounts receivable, I no longer need to rely on manual steps to complete these routine accounting tasks.

Cons

The only downside I have found so far is that it doesn't offer global enterprise-level accounting tools.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BP
Bethany P.

Accounting, 1-10 employees

More than a year

4.0

Easy invoicing, frustrating banking

Pros

I really like the invoicing tools, they're simple and user-friendly to use

Cons

In my experience the bank transaction screen is frustrating, accounts keep disconnecting a lot and sometimes when I refresh it the system duplicates my transactions

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HT
Hannah T.

Facilities Services, 1-10 employees

More than a year

3.0

Clean reports and easy accounting

Pros

I find the reports highly customizable, tidy and simple to read which makes them perfect to bring to my accountant or tax preparer.

Cons

My experience with their receipt-upload app is that it's unreliable and feels pretty low-tech. In addition, entering receipts and expenses directly on the Wave website could be much more streamlined, it takes too many clicks and steps for me to get an expense logged.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

CR
Christina R.

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

cheaper than quickbooks, easy link

Pros

After switching from QuickBooks which felt a bit expensive I found this much cheaper alternative that's really easy to use. I managed to link my bank accounts and credit cards without much hassle.

Cons

I don't like that I cannot force a bank sync so there are times when I just have to wait for transactions to appear. It also annoys me that mobile receipt scanning is a paid add-on. On top of that, I couldn't get my Square account to sync, I can still handle all my bookkeeping without it but I'll need to manually include my Square fees afterward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

IT
Isha T.

Food & Beverages, 11-50 employees

Less than a year

4.0

Love the detailed reports

Pros

What I truly adore about Wave Accounting is how incredibly accurate and thoroughly detailed its trial balance and balance sheets are.

Cons

To be honest, there's absolutely nothing I dislike about Wave Accounting, as a matter of fact, I truly believe it's the best accounting portal available.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KS
Kristin S.

Financial Services, 51-100 employees

More than a year

5.0

Easy accounting with automation

Pros

I have relied on Wave Accounting for more than five years now and I really appreciate how it simplifies accounting tasks by using automations to remove tedious manual work entirely.

Cons

What bothers me is that Wave Accounting cannot support large global enterprise needs by itself so I have to connect external apps to get enterprise-level functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Photography, 1-10 employees

Less than a year

4.0

Great for simple accounting

Pros

Wave is really handy. My bookkeeping needs are pretty easy and I don't hire someone to manage books so Wave matches what I need and helps make tax season a lot less of a headache than it used to be.

Cons

Recently Wave has been experiencing frequent outages which gets really annoying. I primarily use it for tracking expenses, maintaining ledgers and everyday accounting so I don't log in as regularly as someone who sends invoices or handles billing. From what I have heard, many bookkeepers prefer QuickBooks for client files so I worry that bringing in outside accountants could create compatibility problems.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

KF
Kirk F.

Media Production, 1-10 employees

More than a year

4.0

not overcomplicated

Pros

It gives me a easy, user-friendly online accounting system that matches our scale. After I moved away from a well-known accounting tool that was overcomplicated and costly for what we needed, I am really pleased with this choice.

Cons

A few capabilities I rely on which I think should be simple to add, still need an awkward workaround to use, however, the in-app support widget walked me step by step through the process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BW
Bennett W.

Financial Services, 51-100 employees

More than a year

5.0

iOS app builds and sends

Pros

I found it really easy to get up and running especially with the iOS mobile app, it lets me build invoices and send them straight to customers email addresses.

Cons

Although Wave Accounting includes an iOS mobile app, I still find it lacks a number of full accounting capabilities I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LN
Lourine N.

Insurance, 101-500 employees

More than a year

4.0

smooth payables and receivables

Pros

Since I began using Wave Accounting, I have found it incredibly smooth to handle accounts payable and accounts receivable, I no longer need to rely on manual steps to complete these routine accounting tasks.

Cons

The only downside I have found so far is that it doesn't offer global enterprise-level accounting tools.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BP
Bethany P.

Accounting, 1-10 employees

More than a year

4.0

Easy invoicing, frustrating banking

Pros

I really like the invoicing tools, they're simple and user-friendly to use

Cons

In my experience the bank transaction screen is frustrating, accounts keep disconnecting a lot and sometimes when I refresh it the system duplicates my transactions

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

HT
Hannah T.

Facilities Services, 1-10 employees

More than a year

3.0

Clean reports and easy accounting

Pros

I find the reports highly customizable, tidy and simple to read which makes them perfect to bring to my accountant or tax preparer.

Cons

My experience with their receipt-upload app is that it's unreliable and feels pretty low-tech. In addition, entering receipts and expenses directly on the Wave website could be much more streamlined, it takes too many clicks and steps for me to get an expense logged.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

SMB
Syed Mohamad b.

Information Technology and Services, 1-10 employees

More than a year

5.0

Love how accessible it is

Pros

I am able to use it from anywhere and it connects with a wide range of local banks across the world.

Cons

Honestly I don't have any complaints about this service, in fact, I have suggested it to numerous acquaintances and fellow business associates and several of them told me this is by far the best option they've used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

ED
Eric D.

Marketing and Advertising, 1-10 employees

More than a year

5.0

Super efficient accounting experience

Pros

Wave Accounting is an incredibly efficient accounting tool that captures every transaction and keeps ledgers organized properly.

Cons

From my experience there are no issues I can point out at the moment, I genuinely find it to be an outstanding accounting tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MH
Michael H.

Computer & Network Security, 1-10 employees

More than a year

5.0

Great invoicing and easy setup

Pros

I really like the recurring invoicing, it makes billing painless. Setting up and using the invoice and quotation features was easy and I can create users, invoices, quotes, items and clients in real time. Once an invoice, quote or client exists, editing is simple if I need to change anything. I can also reassign invoices or quotes to different clients and send multiple emails at once.

Cons

I wish it included a credit management feature, it also doesn't support South African card processors and I cannot customise invoice or quote templates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FR
Francisco R.

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Love the free accounting tools

Pros

I am really happy with Wave's free plans for invoicing and accounting, they give me everything I need without any extra cost.

Cons

What frustrates me is that I couldn't locate more advanced tools, such as account reconciliation, perhaps it's my lack of experience and I still need to figure out how to use them properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8