Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

EB
Evan B.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

this tool is budget friendly

Pros

I am really fond of how budget-friendly Wave is and how simple it is to begin using it. There's also a mobile app which I find fantastic.

Cons

One thing I'd like to see is built-in automation features and the option to offer clients a more authentic experience for example by attaching contracts directly to invoices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MO
Mahmoud O.

Accounting, 11-50 employees

More than a year

4.0

user friendly accounting tool

Pros

Wave Accounting is easy to pick up, with an interface that's simple enough that I didn't need to spend much time learning it.

Cons

Occasionally, I have noticed the software's performance slows down, causing features to lag and disrupting my workflow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MS
Mattie S.

Retail, 1-10 employees

More than a year

4.0

Super easy and worth it

Pros

I am finding it incredibly simple to use and it's free unless I choose to use their online payment processing personally I think it's worth it because it's only a small percentage fee, just like what other credit card companies charge and I can send customers invoices they can pay online quickly and effortlessly, this has made collecting invoice payments far easier for me.

Cons

Every so often the sync between my bank accounts and Wave falls a day or two behind and while that delay can be frustrating when I am reconciling things, it hasn't caused any major problems for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MC
Marialuisa C.

Marketing and Advertising, 1-10 employees

Less than a year

5.0

Super easy and cost effective

Pros

Wave Accounting is super simple to set up and use and it's cost-free for smaller companies with low transaction volumes.

Cons

However the reporting features are lacking and I have trouble generating statements quickly or easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SP
Sonny P.

Accounting, 1-10 employees

Less than a year

4.0

Great free accounting option

Pros

the biggest draw is that it's completely free and it actually uses a true double-entry accounting structure. I have found it ideal for very small businesses and for people who are just getting started and don't want to put money into pricier accounting packages yet.

Cons

Honestly I cannot think of many complaints, there really isn't much more I'd expect from a free accounting solution this capable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

TB
Tiffany B.

Marketing and Advertising, 1-10 employees

Less than a year

4.0

Very easy and reliable to use

Pros

I am finding it very user-friendly and simple to navigate and I have had no issues sending or receiving payments.

Cons

So far I cannot think of anything I dislike, I'll let others know if I come across a problem.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JW
John W.

Electrical/ Electronic Manufacturing, 1-10 employees

Less than a year

4.0

keep expenses low

Pros

the fact that the software is completely free has been a game-changer for keeping expenses low while I am getting a new business off the ground.

Cons

Overall I am fairly satisfied with the entire software package as it stands right now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VG
Val G.

Writing and Editing, 11-50 employees

More than a year

5.0

Super easy for freelancers

Pros

Honestly I find Wave much simpler to use than PayPal. Its layout is really user-friendly for newcomers and I have noticed freelancers from a wide variety of niches pick it up quickly. Finding past transactions is simple, my clients genuinely like the experience and I wouldn't hesitate to recommend Wave Payments and Accounting.

Cons

Support could use some improvement based on my experience, every so often payments have taken a few days to clear.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BK
beta k.

Animation, 1-10 employees

Less than a year

5.0

Great free accounting tool

Pros

For a long time Wave Accounting was the only free accounting app that supported bank reconciliation for my country and that was the main reason I chose it back then since no other software offered that capability for free. I found the platform pretty easy to use and the step-by-step tutorials made getting set up simple. Considering it's free, Wave still packs a lot of features that you usually see in paid programs. In my experience it's far easier and more practical for bookkeeping than trying to manage everything in Microsoft Excel or Access. If you're still stuck using spreadsheets or paying for expensive accounting software, I'd suggest you give Wave a try, it won't cost you anything.

Cons

To be honest, if they hadn't removed the bank reconciliation feature for my region, I probably would still be using Wave Accounting today. It feels like their focus has shifted toward users in the US and Canada and that change pushed me away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

SB
Sudeep B.

Information Technology and Services, 1-10 employees

More than a year

4.0

Free and incredibly useful

Pros

It's completely free and I get every bookkeeping feature I need for my small business. automatic bank connections and transaction imports, transaction categorization with AI-powered auto-categorization, plus built-in reports like profit and loss and more. I really love it!

Cons

there's a slight learning curve to figure out how to use it but I also feel that's just part of getting to grips with managing accounting for a small business in general anyway.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

JM
Jason M.

Civic & Social Organization, 11-50 employees

More than a year

5.0

right fit for small businesses

Pros

For the most part, I find the fees really low unless I opt into payroll or merchant services and the receipt-scanning app is a fantastic bonus.

Cons

When I was launching my small business, getting the electronic payment system configured felt a bit difficult to set up.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

YD
Yulia D.

Accounting, 1-10 employees

Free Trial

5.0

Super easy and smooth

Pros

I only tried the demo and discovered it was really simple to use and to transfer data from other software, with payroll especially helpful.

Cons

Seems to integrate well with other data, I cannot confirm.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DS
Dwight S.

Higher Education, 500+ employees

Less than a year

5.0

Easy to use but limited

Pros

It is incredibly simple to navigate, very user-friendly and easy to access.

Cons

Unfortunately, the functionality is limited so I cannot perform most accounting tasks using this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JO
Jessalyn O.

Alternative Medicine, 1-10 employees

Free Trial

3.0

Simple and efficient bookkeeping

Pros

this is a easy, no-frills tool that handles everyday bookkeeping needs efficiently. It's quick to install and simple to pick up and it really makes managing finances less of a hassle.

Cons

I wish the interface were a bit more user-friendly, it's somewhat clunky at times. Compared to some other programs I have tried, those options feel faster and more streamlined.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

A
Anonymous

Financial Services, 1-10 employees

Less than a year

5.0

Easy, accurate and affordable

Pros

It is incredibly easy to use, it helps me produce accurate reports without hassle and it's affordable.

Cons

For me it took a little bit of time to fully understand the interface.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

JR
Jacki r.

E-Learning, 1-10 employees

Less than a year

4.0

Easy to use overall

Pros

For the features I understood, I found the interface really easy and simple to navigate.

Cons

Because we didn't have the payroll add-on, I couldn't access support since help was restricted to payroll customers so I was left without the assistance I needed to use the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KB
Kalina B.

Human Resources, 1-10 employees

Less than a year

5.0

invoicing is good

Pros

One of the things I find most valuable about Wave Accounting is how flexible the invoice templates are, that, combined with being able to get paid quickly and without fuss, makes a big difference and the business dashboard is generally easy to get around. For my use it's genuinely simple because I can monitor all expenses and keep customer details and invoices organized and accessible, even when I am out and about. Integration with the other business processes and tools I use was also really easy and painless, I was able to connect Wave with a few separate apps I rely on without much hassle.

Cons

As I mentioned, integrating Wave worked smoothly for my setup so there hasn't been an issue on that front for me. That said I do feel Wave is best suited for smaller operations for larger businesses with 10+ employees it could become more challenging because the software lacks some advanced features, like an audit trail. The other thing that bothers me is the limited customer support, having prompt one-on-one assistance is important and I think Wave could improve by offering more responsive, individualized help.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MA
Medi A.

Consumer Goods, 51-100 employees

Free Trial

4.0

Easy and efficient for billing

Pros

I find the app really user-friendly and it consumes very little data when handling transactions, invoices and billings so I can work efficiently and without wasting resources.

Cons

One drawback I have noticed is the limited range of services which means people in several other countries cannot really use it, I'd like them to expand availability.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

EB
Evan B.

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

this tool is budget friendly

Pros

I am really fond of how budget-friendly Wave is and how simple it is to begin using it. There's also a mobile app which I find fantastic.

Cons

One thing I'd like to see is built-in automation features and the option to offer clients a more authentic experience for example by attaching contracts directly to invoices.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MO
Mahmoud O.

Accounting, 11-50 employees

More than a year

4.0

user friendly accounting tool

Pros

Wave Accounting is easy to pick up, with an interface that's simple enough that I didn't need to spend much time learning it.

Cons

Occasionally, I have noticed the software's performance slows down, causing features to lag and disrupting my workflow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8