Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MS

Mattie S.

Retail, 1-10 employees

More than a year

4.0
November 2022

Super easy and worth it

Pros

I am finding it incredibly simple to use and it's free unless I choose to use their online payment processing personally I think it's worth it because it's only a small percentage fee, just like what other credit card companies charge and I can send customers invoices they can pay online quickly and effortlessly, this has made collecting invoice payments far easier for me.

Cons

Every so often the sync between my bank accounts and Wave falls a day or two behind and while that delay can be frustrating when I am reconciling things, it hasn't caused any major problems for me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MC

Marialuisa C.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
November 2022

Super easy and cost effective

Pros

Wave Accounting is super simple to set up and use and it's cost-free for smaller companies with low transaction volumes.

Cons

However the reporting features are lacking and I have trouble generating statements quickly or easily.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SP

Sonny P.

Accounting, 1-10 employees

Less than a year

4.0
November 2022

Great free accounting option

Pros

the biggest draw is that it's completely free and it actually uses a true double-entry accounting structure. I have found it ideal for very small businesses and for people who are just getting started and don't want to put money into pricier accounting packages yet.

Cons

Honestly I cannot think of many complaints, there really isn't much more I'd expect from a free accounting solution this capable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

TB

Tiffany B.

Marketing and Advertising, 1-10 employees

Less than a year

4.0
November 2022

Very easy and reliable to use

Pros

I am finding it very user-friendly and simple to navigate and I have had no issues sending or receiving payments.

Cons

So far I cannot think of anything I dislike, I'll let others know if I come across a problem.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JW

John W.

Electrical/ Electronic Manufacturing, 1-10 employees

Less than a year

4.0
November 2022

keep expenses low

Pros

the fact that the software is completely free has been a game-changer for keeping expenses low while I am getting a new business off the ground.

Cons

Overall I am fairly satisfied with the entire software package as it stands right now.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

VG

Val G.

Writing and Editing, 11-50 employees

More than a year

5.0
November 2022

Super easy for freelancers

Pros

Honestly I find Wave much simpler to use than PayPal. Its layout is really user-friendly for newcomers and I have noticed freelancers from a wide variety of niches pick it up quickly. Finding past transactions is simple, my clients genuinely like the experience and I wouldn't hesitate to recommend Wave Payments and Accounting.

Cons

Support could use some improvement based on my experience, every so often payments have taken a few days to clear.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BK

beta k.

Animation, 1-10 employees

Less than a year

5.0
November 2022

Great free accounting tool

Pros

For a long time Wave Accounting was the only free accounting app that supported bank reconciliation for my country and that was the main reason I chose it back then since no other software offered that capability for free. I found the platform pretty easy to use and the step-by-step tutorials made getting set up simple. Considering it's free, Wave still packs a lot of features that you usually see in paid programs. In my experience it's far easier and more practical for bookkeeping than trying to manage everything in Microsoft Excel or Access. If you're still stuck using spreadsheets or paying for expensive accounting software, I'd suggest you give Wave a try, it won't cost you anything.

Cons

To be honest, if they hadn't removed the bank reconciliation feature for my region, I probably would still be using Wave Accounting today. It feels like their focus has shifted toward users in the US and Canada and that change pushed me away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

SB

Sudeep B.

Information Technology and Services, 1-10 employees

More than a year

4.0
November 2022

Free and incredibly useful

Pros

It's completely free and I get every bookkeeping feature I need for my small business. automatic bank connections and transaction imports, transaction categorization with AI-powered auto-categorization, plus built-in reports like profit and loss and more. I really love it!

Cons

there's a slight learning curve to figure out how to use it but I also feel that's just part of getting to grips with managing accounting for a small business in general anyway.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

JM

Jason M.

Civic & Social Organization, 11-50 employees

More than a year

5.0
November 2022

right fit for small businesses

Pros

For the most part, I find the fees really low unless I opt into payroll or merchant services and the receipt-scanning app is a fantastic bonus.

Cons

When I was launching my small business, getting the electronic payment system configured felt a bit difficult to set up.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

YD

Yulia D.

Accounting, 1-10 employees

Free Trial

5.0
November 2022

Super easy and smooth

Pros

I only tried the demo and discovered it was really simple to use and to transfer data from other software, with payroll especially helpful.

Cons

Seems to integrate well with other data, I cannot confirm.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

DS

Dwight S.

Higher Education, 500+ employees

Less than a year

5.0
November 2022

Easy to use but limited

Pros

It is incredibly simple to navigate, very user-friendly and easy to access.

Cons

Unfortunately, the functionality is limited so I cannot perform most accounting tasks using this software.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JO

Jessalyn O.

Alternative Medicine, 1-10 employees

Free Trial

3.0
November 2022

Simple and efficient bookkeeping

Pros

this is a easy, no-frills tool that handles everyday bookkeeping needs efficiently. It's quick to install and simple to pick up and it really makes managing finances less of a hassle.

Cons

I wish the interface were a bit more user-friendly, it's somewhat clunky at times. Compared to some other programs I have tried, those options feel faster and more streamlined.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Financial Services, 1-10 employees

Less than a year

5.0
November 2022

Easy, accurate and affordable

Pros

It is incredibly easy to use, it helps me produce accurate reports without hassle and it's affordable.

Cons

For me it took a little bit of time to fully understand the interface.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

JR

Jacki r.

E-Learning, 1-10 employees

Less than a year

4.0
November 2022

Easy to use overall

Pros

For the features I understood, I found the interface really easy and simple to navigate.

Cons

Because we didn't have the payroll add-on, I couldn't access support since help was restricted to payroll customers so I was left without the assistance I needed to use the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KG

Kari G.

Information Technology and Services, 1-10 employees

4.0
October 2022

Best accounting services on a budget

Pros

I was handed the accounting part of our startup, which was the most difficult part for me. After months of managing the finances (and failing admirably), we decided to buy software that would help. QuickBooks was our first choice, but it was so expensive and a lot of the features it offered werent needed, which made it more expensive for us. However, after a lot of searching, we finally settled on Wave, which had just the right amount of features at a price we liked. I use it to run reports and manage our expenses with a level of accuracy weve never achieved before.

Cons

It is a bit of a concern that closing a time period on Wave is not entirely possible. Whatever you do, someone with enough access can go back up to a year and change whatever entries they want without notifying anyone. I would absolutely love it if the admin department could limit access or, at the very least, close the period properly so that no changes could be made without notification. User growth is also very, very limited with the software.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MH

Monica H.

Hospital & Health Care, 1-10 employees

Less than a year

5.0
October 2022

Super easy accounting experience

Pros

I really appreciate how user-friendly the accounting and banking features are and the advisors plus customer support reply promptly and helpfully.

Cons

I find it tricky to sort and assign categories to my bank transactions accurately and consistently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

6

Functionality

10

JG

Jonathan G.

Computer Software, 11-50 employees

More than a year

5.0
October 2022

Super easy for our team

Pros

Using this, I found it really easy and simple to navigate so our finance team didn't need any additional training.

Cons

I have noticed it can get sluggish at times and as far as I know there isn't a dedicated desktop app available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

KF

Kesha F.

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
October 2022

Smooth across all my devices

Pros

I really like how it delivers a smooth, seamless experience across my iPad, my iPhone and my laptop.

Cons

There's a tax calculation that ends up slightly incorrect though I can use a workaround to fix it, otherwise I am pleased with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Education Management, 51-100 employees

Less than a year

4.0
October 2022

Easy setup and smooth editing

Pros

Getting started was easy. That said I had to spend a fair amount of time making sure cost accounts, net terms, rates and other details were entered accurately. Fortunately, correcting typos or filling in anything I missed during the initial setup was simple.

Cons

I find the mobile app less reliable than the desktop version. For tasks like checking records or the status of payments, I prefer doing it on a computer.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

LH

Luke H.

Graphic Design, 1-10 employees

More than a year

5.0
October 2022

Free, polished and easy to use

Pros

Because it's free to use, I really enjoy Wave Accounting and the app's clean, attractive layout makes everything simple to navigate. People have told me my invoices look very professional and I find creating invoices and keeping an eye on my finances really easy. The reconciliation tool lets me wrap up my tax return quickly and that time savings has made a huge difference in how fast I can manage my bookkeeping.

Cons

However I am frustrated that Wave no longer provides full support for UK users and I miss the functionality I used to rely on.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10