Wave Accounting Platform Reviews
Total 926 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars29%
3
Stars6%
2
Stars1%
1
Stars5%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Aninda S.
Information Technology and Services, 500+ employees
Less than a year
“Easy start for small teams
Pros
Wave feels like a easy accounting tool, really easy to get started with and perfect for SMEs or small enterprises.
Cons
I have noticed it doesn't scale well, once my business data gets large, the app becomes sluggish and its performance drops noticeably.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Victoria H.
Arts and Crafts, 1-10 employees
Less than 6 months
“Super easy for daily bookkeeping
Pros
Managing all of my sales and purchases is incredibly easy with this app, I can also print pages directly from within the app which I consider a major advantage and convenience.
Cons
Honestly I don't have any complaints. I am really fond of the app, it's very user-friendly and simple to navigate.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Evan O.
Non-Profit Organization Management, 1-10 employees
More than a year
“better than paid tools
Pros
I have been using Wave and really appreciate that it's free accounting software that's a pleasure to work with. I notice it packs many of the same capabilities you'd find in paid accounting packages and I find it easy to track both income and expenses without extra fuss.
Cons
Personally, the drawbacks I run into with Wave are clear. while its reporting tools are decent for basic needs, they don't let me build custom reports the way I want. I also miss a tagging option which would make it much easier for me to group and filter specific line items.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angeli Ann T.
Real Estate, 1-10 employees
More than a year
“Easy, free and really useful
Pros
I am finding the software really easy to use. It's free to start and when I need extra features I can pay to unlock them.
Cons
Unfortunately I am unable to use it in US territories anymore.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Raudi N.
Machinery, 51-100 employees
Less than a year
“Great for small businesses
Pros
For small businesses like mom-and-pop shops, I find this app extremely helpful for handling basic accounting needs.
Cons
What bothers me most about this software is that I end up paying separately for each individual feature.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Barbara M.
Accounting, 1-10 employees
Less than a year
“Amazing free accounting tool
Pros
This program really is totally FREE to use! No tricks, nothing hidden. I admit I was doubtful when a client mentioned they used it. Didn't want to learn another accounting package but after I signed in and saw how user-friendly and efficient everything felt, I was completely convinced! The only charges appear if you opt into their payroll I strongly recommend NOT using their payroll, it desperately needs improvement or if you use their payment processing to accept client invoice payments. Their payment processing fees are comparable to Square and Stripe and a reasonable trade-off for such a terrific application. Personally I suggest using their payments so they can keep the billing features free without monthly fees! Onboarding clients was easy, the interface stays clean and the mobile app handles basic tasks reliably which made switching painless for my small business workflow.
Cons
I have been disappointed by the reporting, it's weak. There's no way to generate a no receipts attached report for clients. The software suffers occasional glitches. we'll enter data, log out and later discover our work gone which has caused panic more than once. I am still fighting with one account in particular. If I sign in using an incognito window the missing entries sometimes reappear. Their payroll system is terrible, I wouldn't use it and cannot recommend it. We default to Square Payroll. The chart of accounts feels outdated and doesn't map to Schedule C or S-Corp tax expense lines. I need to be able to customize a chart of accounts and copy/paste that setup into other client accounts. The accountant login is handy but the client list doesn't always alphabetize properly. Ability to sort alphabetically or by priority would help. Also, uploading receipts should be much faster and simpler.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Monica H.
Hospital & Health Care, 1-10 employees
Less than a year
“Super easy accounting experience
Pros
I really appreciate how user-friendly the accounting and banking features are and the advisors plus customer support reply promptly and helpfully.
Cons
I find it tricky to sort and assign categories to my bank transactions accurately and consistently.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
6
Functionality
10
Jonathan G.
Computer Software, 11-50 employees
More than a year
“Super easy for our team
Pros
Using this, I found it really easy and simple to navigate so our finance team didn't need any additional training.
Cons
I have noticed it can get sluggish at times and as far as I know there isn't a dedicated desktop app available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kesha F.
Health, Wellness and Fitness, 1-10 employees
More than a year
“Smooth across all my devices
Pros
I really like how it delivers a smooth, seamless experience across my iPad, my iPhone and my laptop.
Cons
There's a tax calculation that ends up slightly incorrect though I can use a workaround to fix it, otherwise I am pleased with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Education Management, 51-100 employees
Less than a year
“Easy setup and smooth editing
Pros
Getting started was easy. That said I had to spend a fair amount of time making sure cost accounts, net terms, rates and other details were entered accurately. Fortunately, correcting typos or filling in anything I missed during the initial setup was simple.
Cons
I find the mobile app less reliable than the desktop version. For tasks like checking records or the status of payments, I prefer doing it on a computer.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Luke H.
Graphic Design, 1-10 employees
More than a year
“Free, polished and easy to use
Pros
Because it's free to use, I really enjoy Wave Accounting and the app's clean, attractive layout makes everything simple to navigate. People have told me my invoices look very professional and I find creating invoices and keeping an eye on my finances really easy. The reconciliation tool lets me wrap up my tax return quickly and that time savings has made a huge difference in how fast I can manage my bookkeeping.
Cons
However I am frustrated that Wave no longer provides full support for UK users and I miss the functionality I used to rely on.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Aninda S.
Information Technology and Services, 500+ employees
Less than a year
“Easy start for small teams
Pros
Wave feels like a easy accounting tool, really easy to get started with and perfect for SMEs or small enterprises.
Cons
I have noticed it doesn't scale well, once my business data gets large, the app becomes sluggish and its performance drops noticeably.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Victoria H.
Arts and Crafts, 1-10 employees
Less than 6 months
“Super easy for daily bookkeeping
Pros
Managing all of my sales and purchases is incredibly easy with this app, I can also print pages directly from within the app which I consider a major advantage and convenience.
Cons
Honestly I don't have any complaints. I am really fond of the app, it's very user-friendly and simple to navigate.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
5
Functionality
6
Evan O.
Non-Profit Organization Management, 1-10 employees
More than a year
“better than paid tools
Pros
I have been using Wave and really appreciate that it's free accounting software that's a pleasure to work with. I notice it packs many of the same capabilities you'd find in paid accounting packages and I find it easy to track both income and expenses without extra fuss.
Cons
Personally, the drawbacks I run into with Wave are clear. while its reporting tools are decent for basic needs, they don't let me build custom reports the way I want. I also miss a tagging option which would make it much easier for me to group and filter specific line items.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angeli Ann T.
Real Estate, 1-10 employees
More than a year
“Easy, free and really useful
Pros
I am finding the software really easy to use. It's free to start and when I need extra features I can pay to unlock them.
Cons
Unfortunately I am unable to use it in US territories anymore.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Raudi N.
Machinery, 51-100 employees
Less than a year
“Great for small businesses
Pros
For small businesses like mom-and-pop shops, I find this app extremely helpful for handling basic accounting needs.
Cons
What bothers me most about this software is that I end up paying separately for each individual feature.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Barbara M.
Accounting, 1-10 employees
Less than a year
“Amazing free accounting tool
Pros
This program really is totally FREE to use! No tricks, nothing hidden. I admit I was doubtful when a client mentioned they used it. Didn't want to learn another accounting package but after I signed in and saw how user-friendly and efficient everything felt, I was completely convinced! The only charges appear if you opt into their payroll I strongly recommend NOT using their payroll, it desperately needs improvement or if you use their payment processing to accept client invoice payments. Their payment processing fees are comparable to Square and Stripe and a reasonable trade-off for such a terrific application. Personally I suggest using their payments so they can keep the billing features free without monthly fees! Onboarding clients was easy, the interface stays clean and the mobile app handles basic tasks reliably which made switching painless for my small business workflow.
Cons
I have been disappointed by the reporting, it's weak. There's no way to generate a no receipts attached report for clients. The software suffers occasional glitches. we'll enter data, log out and later discover our work gone which has caused panic more than once. I am still fighting with one account in particular. If I sign in using an incognito window the missing entries sometimes reappear. Their payroll system is terrible, I wouldn't use it and cannot recommend it. We default to Square Payroll. The chart of accounts feels outdated and doesn't map to Schedule C or S-Corp tax expense lines. I need to be able to customize a chart of accounts and copy/paste that setup into other client accounts. The accountant login is handy but the client list doesn't always alphabetize properly. Ability to sort alphabetically or by priority would help. Also, uploading receipts should be much faster and simpler.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Computer & Network Security, 11-50 employees
Less than a year
“Great for small business accounting
Pros
From my experience this is one of the top online tools for small businesses to handle invoicing and accounting needs.
Cons
I'd like them to offer an offline client that can sync with the cloud because the service is currently entirely web-based.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Mohammad H.
Accounting, 1-10 employees
Less than a year
“Easy setup and super convenient
Pros
The tool is pretty simple to set up, I don't need to install a computer on-site and our kiosk staff are using it to stand in for a traditional POS system.
Cons
Unfortunately, I cannot access it anymore if I am located outside the US and Canada.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Matt R.
Motion Pictures and Film, 1-10 employees
More than a year
“doesn't cost a single penny
Pros
What I like most about Wave Accounting is that it doesn't cost anything to use. On top of that, we've found its invoicing and online payment features to be a significant benefit for our operations.
Cons
I have noticed a handful of odd quirks in its functionality that I believe the Wave Accounting team is gradually addressing. For example, after an invoice is finalized, I cannot change its category if it was assigned incorrectly because there isn't a way to edit it once it's been approved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10