Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

KB

Kanishk B.

Retail, 500+ employees

More than a year

4.0
September 2022

Great for multi-currency invoicing

Pros

I am really pleased that I can generate invoices in multiple currencies and I also find the automatic payment recording to be fantastic.

Cons

At the moment, I cannot think of any necessary feature that's missing from this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BN

Brittney N.

Food & Beverages, 500+ employees

More than a year

5.0
September 2022

Easy and affordable accounting

Pros

I have been able to effortlessly monitor and handle all of our organization's expenses with Wave Accounting. I appreciate how easy it makes tracking cash flow across the business. Creating and sending invoices is really easy with this tool and it's very affordable so companies of virtually any size can fit it into their budget.

Cons

Honestly I find Wave Accounting to be fast, secure and uncomplicated, covering all of my bookkeeping requirements and I honestly cannot think of any shortcomings worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AN

Amanda N.

Consumer Goods, 1-10 employees

More than a year

5.0
September 2022

Great free tool for basics

Pros

I appreciate that it's free and handles my small business bookkeeping, invoicing and expense tracking. Of course, it lacks some features you'd expect from paid options. I wish it could sync across the multiple locations where I sell, that integration would be really helpful.

Cons

Sometimes I get a bit lost trying to find the exact info I need, pulling up certain reports requires some trial and error before I finally get what I am looking for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

maxime t.

Civil Engineering, 51-100 employees

More than a year

4.0
September 2022

Super easy invoicing experience

Pros

I only use it for invoicing and it's incredibly simple to navigate. The invoices themselves can be customized which gives them a nice personal touch and the paid plan unlocks even more choices so I can take advantage of additional features. I also appreciate that the app can automatically log me out at the end of the day which adds a helpful layer of security.

Cons

Every so often I notice that the new invoices act strangely, as if they have bugs that relate back to the old invoices, I cannot figure out why this keeps happening and I really think the developers should prioritize fixing it so the workflow isn't interrupted.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DS

duraid s.

Accounting, 1-10 employees

Less than 6 months

5.0
September 2022

Easy access and great support

Pros

I appreciate being able to access my account from anywhere at any time as long as I have a web connection which gives me real freedom and flexibility in managing things on the go.

Cons

At this stage, I haven't identified any real drawbacks. I feel that my easy tasks within the software are easy enough for developers to handle and above all I am impressed that the team responsible knows how to maintain, update and evolve the program which I find truly excellent and reassuring.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JB

Justin B.

Marketing and Advertising, 1-10 employees

More than a year

4.0
September 2022

Super easy for billing

Pros

Everything about Wave Apps is easy to navigate. As a solo operator running my business, keeping billing orderly is essential. Wave Apps really makes it incredibly easy to create invoices for clients, accept payments and move those funds directly and safely into my bank account.

Cons

Those instant deposit fees feel somewhat steep to me. However given the quick turnaround and convenience, I can see why it's worth it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Financial Services, 11-50 employees

Less than 6 months

5.0
September 2022

Great for managing business finances

Pros

I find Wave Accounting gives a full, transparent view of our businesss financial health. It speeds up payments, smooths workflows and lets us keep bookkeeping in-house.

Cons

Overall it's a great tool but I wish they would expand the free features further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JA

Julio A.

Marketing and Advertising, 1-10 employees

More than a year

4.0
September 2022

Easy to learn and use

Pros

it didn't take a lot of time or effort to learn how to use the app so I was up and running quickly.

Cons

I am a little annoyed by the fees they tack onto credit card transactions and having to wait three to four business days on top of that before the funds clear really bothers me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CM

Chris M.

Retail, 1-10 employees

Less than 6 months

5.0
September 2022

Still waiting on my money

Pros

It's easy to use but I am still waiting for my funds to be deposited into my bank account after three and a half months. I have been trying repeatedly to get them to move the money into my banking account.

Cons

I am not getting the money deposited into my account.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

MR

Mary R.

Farming, 1-10 employees

More than a year

1.0
September 2022

Great for keeping accounts together

Pros

I rely on this app to bring all of my accounts together in a single spot so I can reconcile my receipts.

Cons

it stopped automatically loading one of my banks so I have to import that account manually now which is a major drawback.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

JR

Jordan R.

Construction, 1-10 employees

Less than a year

5.0
September 2022

Just slick packaging

Pros

When I first encountered it, I was genuinely thrilled, as time passed though, I found myself regretting the decision I made.

Cons

I see it as yet another corporate performance designed to trick unsuspecting users like me into losing money through sneaky policy changes and constant edits, it's the same tired tactic repackaged and I cannot stand it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

CR

Casandra R.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

2.0
September 2022

Easy invoicing and smooth payments

Pros

Using it, I find the interface easy and creating invoices and processing payments feels almost effortless.

Cons

I haven't encountered any issues so far, everything has been easy, user-friendly and worked well.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

5

DK

Dave K.

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

Easy invoicing and customization

Pros

The invoicing features very easy to use and I can easily create customized templates for my products and services.

Cons

That said I struggle with the ad hoc reporting, it's weak and makes it hard for me to build customer-specific reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WK

Wim K.

Hospital & Health Care, 500+ employees

More than a year

5.0
September 2022

Great for polished invoices

Pros

Personally, having professional-looking invoices matters a lot to me and this app consistently delivers precisely that with clean, polished templates.

Cons

About a year or two ago, the company contacted me to say the 'service' would no longer be offered in the EU and they suggested an alternative yet I continue to use the software in its original form.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

SK

Stephen K.

Accounting, 1-10 employees

Less than 6 months

4.0
September 2022

Love the free features

Pros

I am really impressed by the free tools, they include some fantastic features that I rely on.

Cons

My invoices look professional which I genuinely appreciate and that's one of the main things I like about it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SD

Stephane D.

Mining & Metals, 101-500 employees

More than a year

5.0
September 2022

Great free tool for small businesses

Pros

I am a big fan of Wave because it's free and perfect for small businesses. The user interface feels user-friendly, friendly and very comprehensive overall.

Cons

Their customer support is slow. Besides that, I think it's pretty interesting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EA

Eir A.

Alternative Medicine, 1-10 employees

More than a year

4.0
September 2022

Easy to use and budget-friendly

Pros

Setting it up was easy and using it feels user-friendly, I relied on the profit and loss reports which made tax season much easier and I appreciate the affordable pricing.

Cons

I find scanning receipts to be really tedious and the app's receipt workflow doesn't integrate smoothly with other tools.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

10

MS

Maike S.

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

Great free tool for simple invoicing

Pros

I found it free and really easy to handle basic invoice tasks. It suits anyone who is just getting started or who only requires a no-frills billing tool and doesn't want to pay for a more feature-rich solution.

Cons

In my experience I found the free options quite limited and many weren't really applicable or ideal for the South African market. The paid plans felt too expensive at the time and I didn't think they were suitable for South African needs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 1-10 employees

Less than 6 months

4.0
September 2022

Great for early-stage accounting

Pros

I first came across this software back in the early days, when options for small businesses and startups to manage their accounting were scarce. They offered an India-specific edition at the time and over the years they've expanded to include features like payroll and more. I found the interface easy and the free tier was perfectly adequate for businesses just getting started.

Cons

It took them a while to roll out localization and internationalization which meant I didn't have support for other countries right away.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

SS

Steven S.

Design, 1-10 employees

More than a year

4.0
September 2022

Love how affordable it is

Pros

I am able to handle every financial task my business requires through Wave without fuss. Sure, they take a small slice from each transaction to earn revenue but plenty of other programs do the same and then also charge a monthly fee to use their platform something Wave doesn't make me pay for at all!

Cons

I'd really appreciate having saved templates for receipts and for emailing invoices to customers but in the meantime I keep the wording I need in Google Docs and then copy and paste it or I end up typing the same information each time I send something to a client. It's not a huge issue yet it would be much more convenient to pick from specific saved templates depending on the type of email I need to send for example invoices.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8