Wave Accounting Platform Reviews
Total 926 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars29%
3
Stars6%
2
Stars1%
1
Stars5%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Ryan M.
Education Management, 1-10 employees
Less than a year
“Love that it's free
Pros
Honestly it's hard to believe an app that matters to a business and performs this well is available for free. When I am running a small business, it seems like every vendor expects $30 to $100 a month from me for various subscription services. It feels like a huge relief to get a professional-grade service without that monthly cost.
Cons
I'd really appreciate more guidance tailored for non-accountants managing small businesses. For instance, adding more instances of hover tooltips over options and helpful pop-up windows that explain what each selection does would make the app much easier to understand for people like me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Adam G.
Information Technology and Services, 1-10 employees
More than a year
“Bank connection still doesn't work
Pros
The software is quick and really easy to use when I can get my bank connected.
Cons
For more than two years they haven't supported my bank and haven't responded to any of my support requests, recently they added my bank back to the connections list but I still cannot get it to connect.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rolando A.
Computer Software, 1-10 employees
Free Trial
“Easy to use and very helpful
Pros
I am finding the interface very user-friendly and it guides me, step by step, through the whole process.
Cons
For my part, I find it missing some key features that I need for regular accounting operations.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Anonymous
Computer & Network Security, 11-50 employees
Less than a year
“Great for small business accounting
Pros
From my experience this is one of the top online tools for small businesses to handle invoicing and accounting needs.
Cons
I'd like them to offer an offline client that can sync with the cloud because the service is currently entirely web-based.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Mohammad H.
Accounting, 1-10 employees
Less than a year
“Easy setup and super convenient
Pros
The tool is pretty simple to set up, I don't need to install a computer on-site and our kiosk staff are using it to stand in for a traditional POS system.
Cons
Unfortunately, I cannot access it anymore if I am located outside the US and Canada.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Matt R.
Motion Pictures and Film, 1-10 employees
More than a year
“doesn't cost a single penny
Pros
What I like most about Wave Accounting is that it doesn't cost anything to use. On top of that, we've found its invoicing and online payment features to be a significant benefit for our operations.
Cons
I have noticed a handful of odd quirks in its functionality that I believe the Wave Accounting team is gradually addressing. For example, after an invoice is finalized, I cannot change its category if it was assigned incorrectly because there isn't a way to edit it once it's been approved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Kanishk B.
Retail, 500+ employees
More than a year
“Great for multi-currency invoicing
Pros
I am really pleased that I can generate invoices in multiple currencies and I also find the automatic payment recording to be fantastic.
Cons
At the moment, I cannot think of any necessary feature that's missing from this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brittney N.
Food & Beverages, 500+ employees
More than a year
“Easy and affordable accounting
Pros
I have been able to effortlessly monitor and handle all of our organization's expenses with Wave Accounting. I appreciate how easy it makes tracking cash flow across the business. Creating and sending invoices is really easy with this tool and it's very affordable so companies of virtually any size can fit it into their budget.
Cons
Honestly I find Wave Accounting to be fast, secure and uncomplicated, covering all of my bookkeeping requirements and I honestly cannot think of any shortcomings worth mentioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda N.
Consumer Goods, 1-10 employees
More than a year
“Great free tool for basics
Pros
I appreciate that it's free and handles my small business bookkeeping, invoicing and expense tracking. Of course, it lacks some features you'd expect from paid options. I wish it could sync across the multiple locations where I sell, that integration would be really helpful.
Cons
Sometimes I get a bit lost trying to find the exact info I need, pulling up certain reports requires some trial and error before I finally get what I am looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
maxime t.
Civil Engineering, 51-100 employees
More than a year
“Super easy invoicing experience
Pros
I only use it for invoicing and it's incredibly simple to navigate. The invoices themselves can be customized which gives them a nice personal touch and the paid plan unlocks even more choices so I can take advantage of additional features. I also appreciate that the app can automatically log me out at the end of the day which adds a helpful layer of security.
Cons
Every so often I notice that the new invoices act strangely, as if they have bugs that relate back to the old invoices, I cannot figure out why this keeps happening and I really think the developers should prioritize fixing it so the workflow isn't interrupted.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
duraid s.
Accounting, 1-10 employees
Less than 6 months
“Easy access and great support
Pros
I appreciate being able to access my account from anywhere at any time as long as I have a web connection which gives me real freedom and flexibility in managing things on the go.
Cons
At this stage, I haven't identified any real drawbacks. I feel that my easy tasks within the software are easy enough for developers to handle and above all I am impressed that the team responsible knows how to maintain, update and evolve the program which I find truly excellent and reassuring.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Justin B.
Marketing and Advertising, 1-10 employees
More than a year
“Super easy for billing
Pros
Everything about Wave Apps is easy to navigate. As a solo operator running my business, keeping billing orderly is essential. Wave Apps really makes it incredibly easy to create invoices for clients, accept payments and move those funds directly and safely into my bank account.
Cons
Those instant deposit fees feel somewhat steep to me. However given the quick turnaround and convenience, I can see why it's worth it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Financial Services, 11-50 employees
Less than 6 months
“Great for managing business finances
Pros
I find Wave Accounting gives a full, transparent view of our businesss financial health. It speeds up payments, smooths workflows and lets us keep bookkeeping in-house.
Cons
Overall it's a great tool but I wish they would expand the free features further.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Julio A.
Marketing and Advertising, 1-10 employees
More than a year
“Easy to learn and use
Pros
it didn't take a lot of time or effort to learn how to use the app so I was up and running quickly.
Cons
I am a little annoyed by the fees they tack onto credit card transactions and having to wait three to four business days on top of that before the funds clear really bothers me.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Chris M.
Retail, 1-10 employees
Less than 6 months
“Still waiting on my money
Pros
It's easy to use but I am still waiting for my funds to be deposited into my bank account after three and a half months. I have been trying repeatedly to get them to move the money into my banking account.
Cons
I am not getting the money deposited into my account.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mary R.
Farming, 1-10 employees
More than a year
“Great for keeping accounts together
Pros
I rely on this app to bring all of my accounts together in a single spot so I can reconcile my receipts.
Cons
it stopped automatically loading one of my banks so I have to import that account manually now which is a major drawback.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Jordan R.
Construction, 1-10 employees
Less than a year
“Just slick packaging
Pros
When I first encountered it, I was genuinely thrilled, as time passed though, I found myself regretting the decision I made.
Cons
I see it as yet another corporate performance designed to trick unsuspecting users like me into losing money through sneaky policy changes and constant edits, it's the same tired tactic repackaged and I cannot stand it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Casandra R.
Health, Wellness and Fitness, 1-10 employees
Less than 6 months
“Easy invoicing and smooth payments
Pros
Using it, I find the interface easy and creating invoices and processing payments feels almost effortless.
Cons
I haven't encountered any issues so far, everything has been easy, user-friendly and worked well.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
5
Dave K.
Marketing and Advertising, 1-10 employees
More than a year
“Easy invoicing and customization
Pros
The invoicing features very easy to use and I can easily create customized templates for my products and services.
Cons
That said I struggle with the ad hoc reporting, it's weak and makes it hard for me to build customer-specific reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wim K.
Hospital & Health Care, 500+ employees
More than a year
“Great for polished invoices
Pros
Personally, having professional-looking invoices matters a lot to me and this app consistently delivers precisely that with clean, polished templates.
Cons
About a year or two ago, the company contacted me to say the 'service' would no longer be offered in the EU and they suggested an alternative yet I continue to use the software in its original form.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8