Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

RM

Ryan M.

Education Management, 1-10 employees

Less than a year

4.0
September 2022

Love that it's free

Pros

Honestly it's hard to believe an app that matters to a business and performs this well is available for free. When I am running a small business, it seems like every vendor expects $30 to $100 a month from me for various subscription services. It feels like a huge relief to get a professional-grade service without that monthly cost.

Cons

I'd really appreciate more guidance tailored for non-accountants managing small businesses. For instance, adding more instances of hover tooltips over options and helpful pop-up windows that explain what each selection does would make the app much easier to understand for people like me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AG

Adam G.

Information Technology and Services, 1-10 employees

More than a year

4.0
September 2022

Bank connection still doesn't work

Pros

The software is quick and really easy to use when I can get my bank connected.

Cons

For more than two years they haven't supported my bank and haven't responded to any of my support requests, recently they added my bank back to the connections list but I still cannot get it to connect.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RA

Rolando A.

Computer Software, 1-10 employees

Free Trial

1.0
September 2022

Easy to use and very helpful

Pros

I am finding the interface very user-friendly and it guides me, step by step, through the whole process.

Cons

For my part, I find it missing some key features that I need for regular accounting operations.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

A

Anonymous

Computer & Network Security, 11-50 employees

Less than a year

5.0
September 2022

Great for small business accounting

Pros

From my experience this is one of the top online tools for small businesses to handle invoicing and accounting needs.

Cons

I'd like them to offer an offline client that can sync with the cloud because the service is currently entirely web-based.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

MH

Mohammad H.

Accounting, 1-10 employees

Less than a year

4.0
September 2022

Easy setup and super convenient

Pros

The tool is pretty simple to set up, I don't need to install a computer on-site and our kiosk staff are using it to stand in for a traditional POS system.

Cons

Unfortunately, I cannot access it anymore if I am located outside the US and Canada.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MR

Matt R.

Motion Pictures and Film, 1-10 employees

More than a year

5.0
September 2022

doesn't cost a single penny

Pros

What I like most about Wave Accounting is that it doesn't cost anything to use. On top of that, we've found its invoicing and online payment features to be a significant benefit for our operations.

Cons

I have noticed a handful of odd quirks in its functionality that I believe the Wave Accounting team is gradually addressing. For example, after an invoice is finalized, I cannot change its category if it was assigned incorrectly because there isn't a way to edit it once it's been approved.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

KB

Kanishk B.

Retail, 500+ employees

More than a year

4.0
September 2022

Great for multi-currency invoicing

Pros

I am really pleased that I can generate invoices in multiple currencies and I also find the automatic payment recording to be fantastic.

Cons

At the moment, I cannot think of any necessary feature that's missing from this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

BN

Brittney N.

Food & Beverages, 500+ employees

More than a year

5.0
September 2022

Easy and affordable accounting

Pros

I have been able to effortlessly monitor and handle all of our organization's expenses with Wave Accounting. I appreciate how easy it makes tracking cash flow across the business. Creating and sending invoices is really easy with this tool and it's very affordable so companies of virtually any size can fit it into their budget.

Cons

Honestly I find Wave Accounting to be fast, secure and uncomplicated, covering all of my bookkeeping requirements and I honestly cannot think of any shortcomings worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AN

Amanda N.

Consumer Goods, 1-10 employees

More than a year

5.0
September 2022

Great free tool for basics

Pros

I appreciate that it's free and handles my small business bookkeeping, invoicing and expense tracking. Of course, it lacks some features you'd expect from paid options. I wish it could sync across the multiple locations where I sell, that integration would be really helpful.

Cons

Sometimes I get a bit lost trying to find the exact info I need, pulling up certain reports requires some trial and error before I finally get what I am looking for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

maxime t.

Civil Engineering, 51-100 employees

More than a year

4.0
September 2022

Super easy invoicing experience

Pros

I only use it for invoicing and it's incredibly simple to navigate. The invoices themselves can be customized which gives them a nice personal touch and the paid plan unlocks even more choices so I can take advantage of additional features. I also appreciate that the app can automatically log me out at the end of the day which adds a helpful layer of security.

Cons

Every so often I notice that the new invoices act strangely, as if they have bugs that relate back to the old invoices, I cannot figure out why this keeps happening and I really think the developers should prioritize fixing it so the workflow isn't interrupted.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DS

duraid s.

Accounting, 1-10 employees

Less than 6 months

5.0
September 2022

Easy access and great support

Pros

I appreciate being able to access my account from anywhere at any time as long as I have a web connection which gives me real freedom and flexibility in managing things on the go.

Cons

At this stage, I haven't identified any real drawbacks. I feel that my easy tasks within the software are easy enough for developers to handle and above all I am impressed that the team responsible knows how to maintain, update and evolve the program which I find truly excellent and reassuring.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JB

Justin B.

Marketing and Advertising, 1-10 employees

More than a year

4.0
September 2022

Super easy for billing

Pros

Everything about Wave Apps is easy to navigate. As a solo operator running my business, keeping billing orderly is essential. Wave Apps really makes it incredibly easy to create invoices for clients, accept payments and move those funds directly and safely into my bank account.

Cons

Those instant deposit fees feel somewhat steep to me. However given the quick turnaround and convenience, I can see why it's worth it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Financial Services, 11-50 employees

Less than 6 months

5.0
September 2022

Great for managing business finances

Pros

I find Wave Accounting gives a full, transparent view of our businesss financial health. It speeds up payments, smooths workflows and lets us keep bookkeeping in-house.

Cons

Overall it's a great tool but I wish they would expand the free features further.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JA

Julio A.

Marketing and Advertising, 1-10 employees

More than a year

4.0
September 2022

Easy to learn and use

Pros

it didn't take a lot of time or effort to learn how to use the app so I was up and running quickly.

Cons

I am a little annoyed by the fees they tack onto credit card transactions and having to wait three to four business days on top of that before the funds clear really bothers me.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CM

Chris M.

Retail, 1-10 employees

Less than 6 months

5.0
September 2022

Still waiting on my money

Pros

It's easy to use but I am still waiting for my funds to be deposited into my bank account after three and a half months. I have been trying repeatedly to get them to move the money into my banking account.

Cons

I am not getting the money deposited into my account.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

MR

Mary R.

Farming, 1-10 employees

More than a year

1.0
September 2022

Great for keeping accounts together

Pros

I rely on this app to bring all of my accounts together in a single spot so I can reconcile my receipts.

Cons

it stopped automatically loading one of my banks so I have to import that account manually now which is a major drawback.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

2

Functionality

3

JR

Jordan R.

Construction, 1-10 employees

Less than a year

5.0
September 2022

Just slick packaging

Pros

When I first encountered it, I was genuinely thrilled, as time passed though, I found myself regretting the decision I made.

Cons

I see it as yet another corporate performance designed to trick unsuspecting users like me into losing money through sneaky policy changes and constant edits, it's the same tired tactic repackaged and I cannot stand it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

CR

Casandra R.

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

2.0
September 2022

Easy invoicing and smooth payments

Pros

Using it, I find the interface easy and creating invoices and processing payments feels almost effortless.

Cons

I haven't encountered any issues so far, everything has been easy, user-friendly and worked well.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

5

DK

Dave K.

Marketing and Advertising, 1-10 employees

More than a year

5.0
September 2022

Easy invoicing and customization

Pros

The invoicing features very easy to use and I can easily create customized templates for my products and services.

Cons

That said I struggle with the ad hoc reporting, it's weak and makes it hard for me to build customer-specific reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WK

Wim K.

Hospital & Health Care, 500+ employees

More than a year

5.0
September 2022

Great for polished invoices

Pros

Personally, having professional-looking invoices matters a lot to me and this app consistently delivers precisely that with clean, polished templates.

Cons

About a year or two ago, the company contacted me to say the 'service' would no longer be offered in the EU and they suggested an alternative yet I continue to use the software in its original form.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8