Total 926 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

29%

3

Stars

6%

2

Stars

1%

1

Stars

5%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MC

Marie C.

Non-Profit Organization Management, 1-10 employees

More than a year

3.0
March 2025

User friendly for reporting

Pros

Wave's interface is user-friendly making it simple to use and allowing me to pull reports without hassle.

Cons

I have noticed that the Payments by Wave feature doesn't always correctly match each payment to its corresponding deposit which causes confusion.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

MHE

Michael Herbert E.

Retail, 500+ employees

More than a year

4.0
March 2025

Fast invoicing and useful sync

Pros

using the app feels like a piece of cake, generating invoices happens really quickly and I like how the bank-sync feature reliably connects my bank account to the application automatically because that seamless connection helps me keep better track of and manage my money on a day-to-day basis.

Cons

I find myself having trouble getting to grips with it because the user interface doesn't feel as user-friendly as I'd prefer and that lack of clarity makes some tasks take longer than they should while I am trying to navigate the app.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

KW

Kimb W.

Design, 1-10 employees

Less than 6 months

4.0
March 2025

Simple and great for invoices

Pros

Because it's free and very easy to use, I find that I can quickly create invoices and keep my personal and business finances under control.

Cons

I would say the main drawback is that it lacks certain features and could benefit from additional improvements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

MU

Mariano U.

Investment Management, 1-10 employees

Less than a year

5.0
March 2025

Feature-packed accounting tool

Pros

I have noticed Wave is really making a splash in the market these days. I find it highly effective, simple to use and packed with impressive features within reach. The interface is user-friendly and its bookkeeping tools are thorough. I can track expenses, reconcile my books and produce financial reports with ease using Wave. It's an unlikely tool that's worth trying.

Cons

For my use, Wave has worked extremely well and been very productive, I haven't found any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kelsey C.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
March 2025

great workflow

Pros

I am able to quickly create and send invoices to my customers without any fuss.

Cons

What bothers me is that there's no customer service phone number I can call to speak with a real person. All they offer is a website chat and it doesn't always give me complete answers to my questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

KR

Kesar R.

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2025

geat for invoicing and tracking

Pros

Mostly, I used Wave for handling invoices, I relied on it primarily to generate bills and to track my expenses.

Cons

I have found the learning curve to be pretty steep which makes it hard for me to understand how some features are supposed to be used.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

VS

Victor S.

Information Technology and Services, 1-10 employees

More than a year

5.0
March 2025

All features are good

Pros

Although the free tier used to include more features, I still find it offers a substantial set of tools. It connects to Plaid, includes a built-in payments processor that reconciles and uses an algorithm to match and merge transactions. I probably would have stayed if I hadn't found a better value option elsewhere.

Cons

The main reason I moved away was because they expected me to pay for a full account for every project or property I wanted to bring onboard. I needed clearer separation in reporting across my properties for real estate purposes and it became far too difficult to keep them distinct.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

AM

Ashley M.

Events Services, 1-10 employees

More than a year

5.0
March 2025

Easy invoicing, simple payments

Pros

Wave is really easy to use for invoicing. I also like that I can edit or update invoices whenever necessary without hassle. Collecting payments from clients is simple too and it accepts all major credit cards.

Cons

Honestly everything else worked well for me bt the only change I'd make would be to revert to the old layout where copying a share link was much more easy. Now I have to dig through two menus just to grab the link which feels unnecessary and slows me down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JH

Junaid H.

Furniture, 1-10 employees

Less than 6 months

5.0
March 2025

Great for invoicing and payments

Pros

For me it handles job scheduling, invoicing and payments pretty nicely. it also tracks expenses.

Cons

It doesn't integrate with other apps for automating workflows and its job time-tracking isn't very good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JM

Jenna M.

Construction, 11-50 employees

More than a year

4.0
March 2025

Easy invoicing at great value

Pros

Wave is very easy to use and budget-friendly and it simplifies creating invoices.

Cons

Personally, I wish it offered more settings and customization choices.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

BC

Ben C.

Automotive, 1-10 employees

Less than a year

4.0
March 2025

available at a great price :)

Pros

Overall I am finding this payment platform really easy to use and the price is very reasonable

Cons

However I have run into strict eligibility requirements and it can be frustratingly difficult to get in touch with customer service

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MC

Marie C.

Non-Profit Organization Management, 1-10 employees

More than a year

3.0
March 2025

User friendly for reporting

Pros

Wave's interface is user-friendly making it simple to use and allowing me to pull reports without hassle.

Cons

I have noticed that the Payments by Wave feature doesn't always correctly match each payment to its corresponding deposit which causes confusion.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

MHE

Michael Herbert E.

Retail, 500+ employees

More than a year

4.0
March 2025

Fast invoicing and useful sync

Pros

using the app feels like a piece of cake, generating invoices happens really quickly and I like how the bank-sync feature reliably connects my bank account to the application automatically because that seamless connection helps me keep better track of and manage my money on a day-to-day basis.

Cons

I find myself having trouble getting to grips with it because the user interface doesn't feel as user-friendly as I'd prefer and that lack of clarity makes some tasks take longer than they should while I am trying to navigate the app.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

KW

Kimb W.

Design, 1-10 employees

Less than 6 months

4.0
March 2025

Simple and great for invoices

Pros

Because it's free and very easy to use, I find that I can quickly create invoices and keep my personal and business finances under control.

Cons

I would say the main drawback is that it lacks certain features and could benefit from additional improvements.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

MU

Mariano U.

Investment Management, 1-10 employees

Less than a year

5.0
March 2025

Feature-packed accounting tool

Pros

I have noticed Wave is really making a splash in the market these days. I find it highly effective, simple to use and packed with impressive features within reach. The interface is user-friendly and its bookkeeping tools are thorough. I can track expenses, reconcile my books and produce financial reports with ease using Wave. It's an unlikely tool that's worth trying.

Cons

For my use, Wave has worked extremely well and been very productive, I haven't found any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kelsey C.

Marketing and Advertising, 1-10 employees

Less than a year

5.0
March 2025

great workflow

Pros

I am able to quickly create and send invoices to my customers without any fuss.

Cons

What bothers me is that there's no customer service phone number I can call to speak with a real person. All they offer is a website chat and it doesn't always give me complete answers to my questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

KR

Kesar R.

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2025

geat for invoicing and tracking

Pros

Mostly, I used Wave for handling invoices, I relied on it primarily to generate bills and to track my expenses.

Cons

I have found the learning curve to be pretty steep which makes it hard for me to understand how some features are supposed to be used.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

VS

Victor S.

Information Technology and Services, 1-10 employees

More than a year

5.0
March 2025

All features are good

Pros

Although the free tier used to include more features, I still find it offers a substantial set of tools. It connects to Plaid, includes a built-in payments processor that reconciles and uses an algorithm to match and merge transactions. I probably would have stayed if I hadn't found a better value option elsewhere.

Cons

The main reason I moved away was because they expected me to pay for a full account for every project or property I wanted to bring onboard. I needed clearer separation in reporting across my properties for real estate purposes and it became far too difficult to keep them distinct.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

RA

RODERICK A.

Entertainment, 11-50 employees

Less than 6 months

3.0
February 2025

Good range for small businesses

Pros

As a small business owner, I appreciate that they provide a broad range of services tailored for people like me.

Cons

Unfortunately, I found the free offering is extremely limited, it only covers the most basic feature. creating invoices.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

6

Functionality

7

A

Anonymous

Translation and Localization, 1-10 employees

More than a year

5.0
February 2025

Free with foreign currency support

Pros

For my needs, the free tier includes everything required to maintain precise, current accounting records and workflows. It even supports invoicing in foreign currencies, a feature I rarely see offered in other free accounting platforms or services.

Cons

Honestly I don't really have anything to complain about, the free version seems very generous in what it offers. My hope is that Wave will continue to keep it available!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10