Fu-Chieh Y.
Marketing and Advertising, 1-10 employees
More than a year
“Easy to use and highly customizable”
Pros
Wave's interface is so easy to use that I can complete the tasks I need with no confusion. I also value the broad range of customization for documents like invoices which helps me make them look polished and tailored to my brand.
Cons
I find the customization tools to be strong yet there remain a handful of aspects that could use improvement. Still, Wave's overall standard is so excellent that I struggle to identify any major faults.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“smooth invoicing experience”
Pros
For billing making invoices for my clients is incredibly easy and fast.
Cons
However I rely on a different accounting package and I prefer how their system ties everything together seamlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Markus W.
Music, 1-10 employees
More than a year
“Super convenient for small business”
Pros
As a small business owner who handles my own books, I find Wave incredibly user-friendly for accounting. Even without any formal accounting background, I can navigate it easily. What I really appreciate is that Wave lets me manage several businesses from the same login. It's super handy, I just flip between businesses in the app without needing to sign into separate accounts which saves me a lot of time.
Cons
Over the years, most of the problems that bothered me with Wave, mainly sluggish performance, have been resolved. I used to run into slowdowns and glitches but the developers have addressed those issues and now the app runs much smoother than it used to.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Balazs H.
Design, 1-10 employees
Less than a year
“Easy payment tracking experience”
Pros
I really like it since it's so simple to get an overview of my payments inside this app.
Cons
Personally, I haven't run into any negative experiences while using Wave.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hylda G.
Financial Services, 1-10 employees
More than a year
“awesome free option for solos”
Pros
Being a sole proprietor, I really appreciate that there's a free tier so I can keep my overhead costs under control.
Cons
I find certain reports can be somewhat tricky and take extra effort to assemble.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Andrea A.
Transportation/ Trucking/ Railroad, 1-10 employees
More than a year
“Super easy and saves me time”
Pros
Wave is really user friendly and it saves me a lot of time when I need to track expenses and generate reports. The best part for me is that the starter edition is free.
Cons
What bothers me is that I cannot send an estimate directly from Wave unless I upgrade to a paid plan although it's not a major problem.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Whitney L.
Consumer Goods, 1-10 employees
More than a year
“Simple to use overall”
Pros
I am a fan of how user friendly the app is. As it makes monitoring my finances easy and also lets me accept ACH payments without any hassle.
Cons
the functionality feels somewhat limited compared with competitors like Bill and QuickBooks since it doesn't include some of the features those platforms provide.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Perry S.
Real Estate, 1-10 employees
More than a year
“very helpful for startups”
Pros
As a new small business owner, I have found Wave's free, entry-level accounting software to be an obvious choice. I use their no-cost tier to reconcile accounts, have transactions imported automatically, send polished invoices and generate financial reports without adding overhead. Considering it costs $0, the functionality and value Wave delivers feels enormous and hard to beat.
Cons
I have run into two persistent bugs in Wave's software. The first is that the Sales Discount account behaves incorrectly. even after attempts to correct it, the system posts it as a revenue account instead of treating it as a contra-revenue account. The second problem is a bills-related rounding issue that leaves my Accounts Payable balance off by a few cents, even once all invoices are marked paid. I have developed weekly workarounds to patch these quirks but Wave still hasn't issued a fix or shared any timeline for resolving them over the past several months. On top of that, most accountants and bookkeepers I interact with use QuickBooks and don't know Wave so I wouldn't advise someone with an outsourced bookkeeper or complex tax needs to rely on Wave.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
7
Quantieshia B.
Entertainment, 1-10 employees
Free Trial
“creating invoices is easy”
Pros
Overall I am happy I could send my employees their paperwork without a problem and I also appreciate how easy it is to create invoices through the app.
Cons
I haven't run into any drawbacks so far and I plan to keep using it going forward.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Marianne S.
Leisure, Travel & Tourism, 1-10 employees
Less than 6 months
“Easy and secure payments”
Pros
Payments were a breeze and I felt secure.
Cons
So far I haven't faced any problems using this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Allison S.
Marketing and Advertising, 1-10 employees
More than a year
“Great free option for both uses”
Pros
I really appreciate that Wave provides a fairly feature-packed free tier that I can rely on for both my personal finances and my business bookkeeping. Plus I can connect several Wave business accounts and manage them all from one login.
Cons
Occasionally I run into problems matching credit card transactions in the app which makes reconciling my accounts more frustrating than it should be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerome C.
Financial Services, 1-10 employees
More than a year
“Easy invoicing that works”
Pros
The tool is quite good and a great, easy to use invoicing tool that lets me accept online payments.
Cons
Sometimes I find there are limited options when trying to use it for all types of customers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Daniel J.
Accounting, 1-10 employees
More than a year
“Free and easy for uk users”
Pros
I appreciated that it offered a free online solution specifically for UK customers.
Cons
In my experience the reporting features are quite limited, with only basic reports provided.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Karen B.
Mental Health Care, 1-10 employees
More than a year
“connects everything well”
Pros
Wave is great! It's simple to use and offers many choices for generating reports and managing my finances. I love being able to connect my business card and business bank account.
Cons
Any issues I have with Wave aren't caused by the software. They've made it as user-friendly as they really could.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
hannah d.
Hospitality, 1-10 employees
More than a year
“Super easy for beginners”
Pros
The interface is quite user friendly which makes it really easy for me as someone just starting out.
Cons
Honestly I don't really have any complaints, I just use it for my business accounts so it stays easy and meets my needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christine C.
Hospital & Health Care, 1-10 employees
More than a year
“Easy invoicing that just works”
Pros
It is really easy to use and I can quickly email invoices while easily seeing which ones remain unpaid.
Cons
I would really appreciate the ability to set my clients up on autopay so payments are processed automatically instead of them having to pay manually each time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Serene M.
Retail, 11-50 employees
More than a year
“Love how much it automates”
Pros
Personally, I find Wave automates more than 86% of repetitive manual accounting duties like invoicing and billing.
Cons
I am somewhat frustrated that Wave doesn't have the functionality large global enterprises require though I do value its strong backend integration capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Stu W.
Media Production, 1-10 employees
Less than 6 months
“Painfully slow payouts”
Pros
For what I need, the platform is essentially free, only a reasonable 1% fee is taken which I think is fair.
Cons
One frustrating part for me is that it takes nine days before the money actually appears in my bank account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Reece B.
Non-Profit Organization Management, 1-10 employees
More than a year
“Great free alternative”
Pros
It handles almost everything QuickBooks is capable of and the fact that I could use it at no cost was a huge advantage! It turned out to be exactly what I needed while I was setting up the back-end of my startup business.
Cons
I did have to spend some time learning how it works because I was accustomed to QuickBooks and several terms, the user interface and certain features behave or appear differently than what I am used to. After that initial learning curve it became easy and very handy.
Rating Distribution
Ease of use
5
Value for money
3
Customer Support
4
Functionality
5
Darlene S.
Health, Wellness and Fitness, 51-100 employees
Less than a year
“simple invoice app”
Pros
Being able to use Wave for free is something I really like. Also it's so useful for sending invoices. I also find the app easy to use which I genuinely appreciate.
Cons
One downside I noticed was that there's no live support option to speak with a person, aside from that, I have found the service to be helpful.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10