Wave Accounting Platform Reviews
Total 926 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars29%
3
Stars6%
2
Stars1%
1
Stars5%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Marie C.
Non-Profit Organization Management, 1-10 employees
More than a year
“User friendly for reporting
Pros
Wave's interface is user-friendly making it simple to use and allowing me to pull reports without hassle.
Cons
I have noticed that the Payments by Wave feature doesn't always correctly match each payment to its corresponding deposit which causes confusion.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Michael Herbert E.
Retail, 500+ employees
More than a year
“Fast invoicing and useful sync
Pros
using the app feels like a piece of cake, generating invoices happens really quickly and I like how the bank-sync feature reliably connects my bank account to the application automatically because that seamless connection helps me keep better track of and manage my money on a day-to-day basis.
Cons
I find myself having trouble getting to grips with it because the user interface doesn't feel as user-friendly as I'd prefer and that lack of clarity makes some tasks take longer than they should while I am trying to navigate the app.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Kimb W.
Design, 1-10 employees
Less than 6 months
“Simple and great for invoices
Pros
Because it's free and very easy to use, I find that I can quickly create invoices and keep my personal and business finances under control.
Cons
I would say the main drawback is that it lacks certain features and could benefit from additional improvements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Mariano U.
Investment Management, 1-10 employees
Less than a year
“Feature-packed accounting tool
Pros
I have noticed Wave is really making a splash in the market these days. I find it highly effective, simple to use and packed with impressive features within reach. The interface is user-friendly and its bookkeeping tools are thorough. I can track expenses, reconcile my books and produce financial reports with ease using Wave. It's an unlikely tool that's worth trying.
Cons
For my use, Wave has worked extremely well and been very productive, I haven't found any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelsey C.
Marketing and Advertising, 1-10 employees
Less than a year
“great workflow
Pros
I am able to quickly create and send invoices to my customers without any fuss.
Cons
What bothers me is that there's no customer service phone number I can call to speak with a real person. All they offer is a website chat and it doesn't always give me complete answers to my questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kesar R.
Marketing and Advertising, 1-10 employees
More than a year
“geat for invoicing and tracking
Pros
Mostly, I used Wave for handling invoices, I relied on it primarily to generate bills and to track my expenses.
Cons
I have found the learning curve to be pretty steep which makes it hard for me to understand how some features are supposed to be used.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Victor S.
Information Technology and Services, 1-10 employees
More than a year
“All features are good
Pros
Although the free tier used to include more features, I still find it offers a substantial set of tools. It connects to Plaid, includes a built-in payments processor that reconciles and uses an algorithm to match and merge transactions. I probably would have stayed if I hadn't found a better value option elsewhere.
Cons
The main reason I moved away was because they expected me to pay for a full account for every project or property I wanted to bring onboard. I needed clearer separation in reporting across my properties for real estate purposes and it became far too difficult to keep them distinct.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ashley M.
Events Services, 1-10 employees
More than a year
“Easy invoicing, simple payments
Pros
Wave is really easy to use for invoicing. I also like that I can edit or update invoices whenever necessary without hassle. Collecting payments from clients is simple too and it accepts all major credit cards.
Cons
Honestly everything else worked well for me bt the only change I'd make would be to revert to the old layout where copying a share link was much more easy. Now I have to dig through two menus just to grab the link which feels unnecessary and slows me down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Junaid H.
Furniture, 1-10 employees
Less than 6 months
“Great for invoicing and payments
Pros
For me it handles job scheduling, invoicing and payments pretty nicely. it also tracks expenses.
Cons
It doesn't integrate with other apps for automating workflows and its job time-tracking isn't very good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jenna M.
Construction, 11-50 employees
More than a year
“Easy invoicing at great value
Pros
Wave is very easy to use and budget-friendly and it simplifies creating invoices.
Cons
Personally, I wish it offered more settings and customization choices.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Ben C.
Automotive, 1-10 employees
Less than a year
“available at a great price :)
Pros
Overall I am finding this payment platform really easy to use and the price is very reasonable
Cons
However I have run into strict eligibility requirements and it can be frustratingly difficult to get in touch with customer service
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Marie C.
Non-Profit Organization Management, 1-10 employees
More than a year
“User friendly for reporting
Pros
Wave's interface is user-friendly making it simple to use and allowing me to pull reports without hassle.
Cons
I have noticed that the Payments by Wave feature doesn't always correctly match each payment to its corresponding deposit which causes confusion.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Michael Herbert E.
Retail, 500+ employees
More than a year
“Fast invoicing and useful sync
Pros
using the app feels like a piece of cake, generating invoices happens really quickly and I like how the bank-sync feature reliably connects my bank account to the application automatically because that seamless connection helps me keep better track of and manage my money on a day-to-day basis.
Cons
I find myself having trouble getting to grips with it because the user interface doesn't feel as user-friendly as I'd prefer and that lack of clarity makes some tasks take longer than they should while I am trying to navigate the app.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Kimb W.
Design, 1-10 employees
Less than 6 months
“Simple and great for invoices
Pros
Because it's free and very easy to use, I find that I can quickly create invoices and keep my personal and business finances under control.
Cons
I would say the main drawback is that it lacks certain features and could benefit from additional improvements.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Mariano U.
Investment Management, 1-10 employees
Less than a year
“Feature-packed accounting tool
Pros
I have noticed Wave is really making a splash in the market these days. I find it highly effective, simple to use and packed with impressive features within reach. The interface is user-friendly and its bookkeeping tools are thorough. I can track expenses, reconcile my books and produce financial reports with ease using Wave. It's an unlikely tool that's worth trying.
Cons
For my use, Wave has worked extremely well and been very productive, I haven't found any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelsey C.
Marketing and Advertising, 1-10 employees
Less than a year
“great workflow
Pros
I am able to quickly create and send invoices to my customers without any fuss.
Cons
What bothers me is that there's no customer service phone number I can call to speak with a real person. All they offer is a website chat and it doesn't always give me complete answers to my questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kesar R.
Marketing and Advertising, 1-10 employees
More than a year
“geat for invoicing and tracking
Pros
Mostly, I used Wave for handling invoices, I relied on it primarily to generate bills and to track my expenses.
Cons
I have found the learning curve to be pretty steep which makes it hard for me to understand how some features are supposed to be used.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Victor S.
Information Technology and Services, 1-10 employees
More than a year
“All features are good
Pros
Although the free tier used to include more features, I still find it offers a substantial set of tools. It connects to Plaid, includes a built-in payments processor that reconciles and uses an algorithm to match and merge transactions. I probably would have stayed if I hadn't found a better value option elsewhere.
Cons
The main reason I moved away was because they expected me to pay for a full account for every project or property I wanted to bring onboard. I needed clearer separation in reporting across my properties for real estate purposes and it became far too difficult to keep them distinct.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
RODERICK A.
Entertainment, 11-50 employees
Less than 6 months
“Good range for small businesses
Pros
As a small business owner, I appreciate that they provide a broad range of services tailored for people like me.
Cons
Unfortunately, I found the free offering is extremely limited, it only covers the most basic feature. creating invoices.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
7
Anonymous
Translation and Localization, 1-10 employees
More than a year
“Free with foreign currency support
Pros
For my needs, the free tier includes everything required to maintain precise, current accounting records and workflows. It even supports invoicing in foreign currencies, a feature I rarely see offered in other free accounting platforms or services.
Cons
Honestly I don't really have anything to complain about, the free version seems very generous in what it offers. My hope is that Wave will continue to keep it available!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10