Workday Enterprise Resource Planning (ERP) Tool

Workday Enterprise Resource Planning (ERP) Tool Reviews

Total 1055 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

30%

3

Stars

5%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Enterprise, 500+ employees

5.0
June 2023

loved its clean interface

Pros

I have the freedom to creatively manipulate our data to explore insights. The interface looks clean from my perspective. I enjoyed live trainings with outstanding instructors.

Cons

We encounter restrictions in available data sources which makes it difficult to retrieve the exact information we need for reports. There are also constraints on personalizing charts and graphs inside reports. It isn't ideal for HR analytics.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

7

A

Anonymous

Enterprise, 500+ employees

4.0
June 2023

Incredibly easy

Pros

The application is incredibly easy to use and simple to navigate.

Cons

I occasionally run into situations where the application freezes and seems unsure how to proceed.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

KS

Kyle Schnell

Banking, 500+ employees

More than a year

4.0
June 2023

Solids suppot

Pros

Having the ATS built directly into the HRIS is really handy. The two systems communicate with each other without too much friction which is great for keeping everything HRrelated in one place for employees. Since external applicants apply through it to begin with, an initial profile is created and then carries over through hiring and onboarding so there's less duplication along the way.

Cons

Workday's ATS feels like it was added onto the HRIS later rather than designed from the ground up. As a result, it doesn't match the adaptiveness, depth or feature set you'd expect from leading standalone ATS tools. You often end up adjusting workflows to fit what it supports which can make things less efficient than they could be. Getting detailed reporting and metrics.. especially at a micro level, can be extremely difficult or even impossible depending on what you're trying to measure and the data visualization is behind other ATS platforms. Referral tracking also leaves a lot to be desired, it tends to add extra steps and makes it harder to manage and track referrals so our team uses a separate program just for that.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

7

RY

Rahul Y.

Staffing & Recruiting, 101-500 employees

5.0
June 2023

Great for leaves, attendance, payslips, and goals

Pros

At my company I use Workday to record leaves, track attendance and view a full-year calendar so I can plan ahead. we can also access our payslips there which other tools don't provide. It additionally supports skill development goals that I need to complete each month for easier planning and HR record keeping

Cons

Overall I don't have many complaints about Workday since it accomplishes its intended purpose but I'd appreciate a refreshed interface because it comes across as an outdated tool with overly minimal options and could use a refresh

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MB

Megan B.

Mid Market, 101-500 employees

5.0
May 2023

One spot handles all requests

Pros

I really appreciate how simple it is to handle everything in one spot. Being able to request time off, review my paycheck and submit any other daily employee requests all from the same place makes life easier. Compared to systems I have used at other companies, Workday is my favorite by far.

Cons

My biggest issue with Workday is that updating certain information can be tricky. At times I make changes but the system doesn't register that I have finished the task which can be frustrating. Other than that issue, I think the platform works excellently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

JP

Jessica P.

Enterprise, 500+ employees

4.0
May 2023

All-in-one app needs expense automation

Pros

Everything is good such as benefits, pay stubs, quarterly goals and expense reports is visible in a single app. I no longer have to switch between multiple programs and there are status trackers for each item so I can quickly see where things stand.

Cons

Honestly it would help me if the app could automate some expense entries or make it easier to build templates. there's a lot of functionality packed in but I have to click through many screens to understand how everything works.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

6

KS

Kelly Sweasy

Restaurants, 500+ employees

Less than a year

5.0
May 2023

an excellent tool!!

Pros

Our first run was during open enrollment last year and the feedback from people who used it was that it's simple to navigate... especially compared to other systems with clunkier interfaces. I also really appreciate the accountability and visibility it brings to absence monitoring. Managers can review each team member's time off and they can see balances too. Also, our company encourages employees to take ownership of their personal information, including setting up and assigning direct deposit and managing federal and state withholding by pay type. Payroll-wise, everyone seems to have their own view but it centers mainly around salaries.

Cons

The tricky part is that you don't immediately know what you'll need to learn until you're actually using it. It took roughly four months to iron out some of the interpersonal/process issues and get everything linked together properly. There's also a learning curve around how business processes impact each separate component and some parts can feel pretty finicky. To keep things running as intended, the setup really benefits from having an in-house maintenance and troubleshooting specialist who can step in when those edge cases show up.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

GM

Gerardo Manrique

Market Research, 500+ employees

More than a year

5.0
May 2023

data-driven and accurate

Pros

This financial solution is clearly designed with management in mind across multiple areas of the company. It helps handle human resources and organizes more processes so the organization can make decisions using real, accurate data from the tool. Overall, its features make business strategies more precise and practical for day to day operations.

Cons

Using it from the start hasn't led to any negative experiences and the experience has been consistently good.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AC

Angelina C.

Enterprise, 500+ employees

3.0
May 2023

excellent features with steep costs

Pros

In my experience Workday has been an excellent solution for payroll, benefits, applicant tracking and recruiting data. Its dashboard makes it easy to see tasks, candidate feedback and scheduling at a glance. I also appreciate the strong reporting and analytics which help me monitor industry trends and measure hiring progress.

Cons

The platform is fairly complex and I faced a steep learning curve getting comfortable with it. Using the search bar to pull up candidate details requires too many extra clicks and could be simplified in the app. I have also noticed Workday tends to cost more than other ATS options.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

6

A

Anonymous

Enterprise, 500+ employees

5.0
May 2023

Unified platform needs no training

Pros

Workday's interface is very user-friendly so employees can usually navigate and use the system without extensive training. It also gives me a single, unified platform that brings together several HR and finance functions, acting as a centralized hub for handling workforce management, payroll, benefits, talent management and other related tasks.

Cons

From my experience implementing Workday can be a fairly complex undertaking that requires considerable time and resources. I have seen organizations needing to invest in targeted training programs or hire external consultants to help with the setup and change management so they can achieve a smooth transition and make effective use of the platform.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Mid Market, 101-500 employees

5.0
May 2023

packed with the powerful features

Pros

What I like most about Workday HCM are the powerful features that we can tailor to our specific requirements. At my organization we have more than a hundred work sites and certain employees pay calculations depend on where they work. Workday's compensation default functionality lets us set those rules so we don't have to enter those pay metrics manually for each location.

Cons

My biggest frustration is how US-centric the system feels. many features appear to be built around American HR practices and don't account for cultural and procedural differences in other countries. To adapt it to our local ways of working we end up investing a significant amount of time and resources into customization which is quite burdensome.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

A

Anonymous

Mid Market, 101-500 employees

5.0
May 2023

Information available is short and useful

Pros

For me the convenience and constant availability are key as the information is short, handy and easy to find.

Cons

Honestly I don't really have any complaints as every piece of information I need is available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FM

Felipe Maciel

Education Management, 500+ employees

More than a year

5.0
May 2023

So great

Pros

It has been a really solid choice for handling HR tasks. At my workplace, I use it to manage payroll, purchases, expenses and all the related tax documents and it covers everything in one place. The interface feels approachable and it makes it simple to pull up the information I need for work. A standout benefit is how well it supports complex workflows and approval chains which honestly makes day to day operations run more efficiently.

Cons

For people trying it for the first time, navigation can feel a bit confusing and it's likely you'll want some training to get comfortable with all the features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

RD

Romain Delon

Aviation & Aerospace, 500+ employees

More than a year

4.0
May 2023

I like it

Pros

Leave management is handled really well, with both a calendar view and a team view. There are also plenty of different modules and at least they include several ways to navigate so you can eventually get to the exact section you're looking for. The search fields feel pretty adaptive and overall the interface stays fast and fluid.

Cons

User interface isn't always the easiest to understand and the design can come across as a bit old-school.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

EC

Erika Cano

Government Administration, 500+ employees

More than a year

5.0
May 2023

Our trusted software

Pros

This is super simple to use and on a teamwork day it really delivers the full view of what's going on. It also helps you manage whatever you need for daily operations and it supports overall employee productivity pretty well.

Cons

One thing that slows things down is that some updates don't show up right away. With better time management around when information is refreshed, the latest details could be available immediately and the system would feel more cost-effective.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

RV

Raghu V.

Enterprise, 500+ employees

5.0
May 2023

Latest update is still a smooth transition forward

Pros

I have found the latest WD update a smooth transition, helping me navigate in the right direction

Cons

notifications keep popping up and don't turn off unless I manually click the checkbox

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EY

Elias Yaacoub

Research, 500+ employees

Less than 6 months

5.0
April 2023

strong hr compliance and payroll

Pros

I've had no trouble keeping track of employee performance, handling payroll and managing recruiting through this platform. Also, it helped me stay compliant with HR regulations that keep changing.

Cons

Even though it includes a wide range of features, it can feel overwhelming if youre new. The initial setup can take a while and the software sometimes runs into minor issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AR

Anvesha R.

Enterprise, 500+ employees

5.0
April 2023

All details consolidated for reference

Pros

Workday provides many practical tools and lets us see all details consolidated together in one central place for easy reference.

Cons

the interface feels rather flat and could use more vibrant colors and brightness to make it less dull.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

NC

Nicole C.

Enterprise, 500+ employees

5.0
April 2023

submitting time off is not a issue

Pros

For me Workday has been incredibly useful for checking my payments, submitting time off requests and a whole lot more!

Cons

I honestly have no complaints about it as I think it's excellent and performs reliably for everything I need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 101-500 employees

5.0
April 2023

Documents changes properly

Pros

User-friendly tool and I love the business process flows and that it documents changes and approvals.

Cons

I don't dislike anything about Workday.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10