Workday Enterprise Resource Planning (ERP) Tool Reviews

“Simplifies team management

Pros

Over the years I have used Workday both as a people manager for several years and as an individual employee and it functions really well from both angles. As a manager it simplified overseeing my team, locating employee details quickly, posting updates, directing staff to the correct resources and managing items like time-off approvals and hiring all within one centralized system. It cut down a lot of back and forth and kept everything very neatly organized.

Cons

I do not have many negatives to mention. Since the platform has so many features some simple tasks can feel a bit complicated but I see that as the trade-off for using a powerful, all in one HCM system.

“User-friendly in every manner

Pros

I really like how user-friendly Workday is. Also it's simple to use and navigate and I rarely struggle with its menus on a daily basis.

Cons

Its interface is a bit outdated.

“best time-tracking and benefits tools

Pros

The time-tracking and benefits tools are the best and I use them every single workday. The good thing is that they are quite easy to navigate and operate than before. So I'd definitely recommend them to others.

Cons

Some of the other modules do not connect as well with our internal systems as they used to which is a bit disappointing though not a major issue.

“Excellent for HR data tracking

Pros

Workday is an excellent solution for tracking HR data, monitoring training progress, managing new hires and interview workflows and handling salary payments.

Cons

It keeps piling on notifications about unfinished tasks and I wish it would stop repeating alerts once I have already acknowledged them.

“Impressive features for learning collaboration

Pros

I am really impressed by how many features it has for learning, applying to jobs and team collaboration. Honestly I think it is fantastic and one of the best platforms out there.

Cons

Sometimes it feels a bit slow but it's not intolerable. But I'd like a few more tools to be added.

“Powerful brings HR payroll together

Pros

Workday is a powerful tool. It brings HR, payroll and employee records together in a single platform. Also it is dependable and secure and it copes well with complicated employee data. For larger organizations it delivers powerful reporting and keeps HR processes consistent.

Cons

It is not the best for daily use as the interface feels complex and routine tasks often take too many steps. For a solo founder or small team, it's overkill. As it is more than needed, can slow things down and is inflexible.

“simplifies time off requests

Pros

It is really easy to request time off and clock in and out during the day. Also it is easy to view my timesheets and submit them when needed.

Cons

Honestly I am pretty happy with the program overall. So nothing major to complain about. But yes I do get tripped up sometimes when our boss blocks out certain times though.

“Main app for HR activities

Pros

I still use it to manage pay and performance reviews. It's my main application for HR activities.

Cons

In my view the application can sometimes be a bit laggy and when I am unfamiliar navigation becomes difficult.

“great since 2019

Pros

When I first used Workday in 2019 I quickly saw how powerful it is and how easy it makes accessing and tracking my employment info. Also I really like that I can check my own and my teams leave balances, time-off plans, pay details and job history plus many other things. The search feature is a lifesaver. Whenever I am not sure where something is, I just type it in and it takes me right there.

Cons

Getting comfortable with it takes patience and a willingness to explore as it has a lot more features than you might expect at first. At first I struggled to find my way around but once I understood how the different parts connected navigating and trying out features became much easier.

“Everything needed is here

Pros

Everything is in one place. Plus I like being able to view my payslip, update direct deposit and request time off all in the same app. The mobile app works well too for quick daily tasks.

Cons

The interface feels glitchy and I often have to click through too many steps to do simple things. Plus tasks like finding tax documents or the Learning module are buried in deep menus and the internal recruiting section seems inflexible.

“User-friendly and valuable tool

Pros

It ran well and the interface is user friendly. I think this solution would be valuable for anyone working with workforce management software.

Cons

I cannot really point to any specific problems as overall there is not a single feature I'd call bad. No product works for everyone but I genuinely think this one is good.

“One of a kind integrated suite

Pros

Workday feels like a one of a kind software suite unlike anything I have used before. It acts as a single, integrated platform that consolidates numerous business needs. Everything from internal opportunities and position listings to employee referral tracking and other company data.

Cons

Well I find it overloaded with features maybe too much. And sometimes the site or app feels overwhelming and navigating through all the content can be confusing and slow me down.

“User-friendly with problems addressed

Pros

It is user friendly and easy to use. Also it includes everything I need for HR processes and related software functions and although I ran into a few problems, they were ultimately addressed and fixed.

Cons

At times I feel other platforms provide a better user experience. As the backend configuration was a bit challenging initially though it became much more manageable after I worked through the setup.

“Hands down HR go-to choice

Pros

The standout thing about Workday is how user friendly and easy it is to navigate. It really simplifies handling time off and leave as everything is automated so requesting days off and seeing my remaining balance is not a problem anymore. I also find it suitable for updating personal info and checking contract details. Overall using it feels hassle-free and efficient and it genuinely improves the day to day employee experience at my organization. Overall it is hands down my go-to for anything HR-related.

Cons

I honestly cannot find anything I dislike about it. As it provides all the features we need and feels worth the cost. In my experience it delivers real value for the price and covers everything our team relies on.

“Awkward interface needs redesign

Pros

This tool can be a bit tricky to use day to day but I can see why large companies would choose it as it's built for enterprise-level needs.

Cons

The workflow seems unmanageable to me and the pages along with assessments and task screens are hard to read and awkward to use. So I'd strongly suggest making the interface much more user friendly.

“User-friendly platform consolidates all tools

Pros

I really like how user friendly the platform is. Plus having all tools consolidated in one place makes my workflow incredibly simple. Overall it is a single system that handles everything I need!

Cons

Overall there is not much I dislike. But if I had to pick one thing the mobile app seems a bit more polished and smooth compared to the desktop version.

“Top quality with strong reputation

Pros

The system is top quality and uses advanced technology which is the best. It is also widely recognized and has a strong reputation in HR.

Cons

The rollout is lengthy and I had to undergo a lot of training to get comfortable with using and regularly navigating the system.

“Resume parsing speeds recruiting workflow

Pros

Workday automatically pulls candidate info from uploaded resumes so I spend less time on manual data entry and the recruiting workflow moves along much quicker.

Cons

Honestly it forces me to set up a separate account for each firm which is annoying. I just wish there were a shared space or common data pool so I didn't have to re-enter information every time.

“Flexible software with simpler certifications

Pros

It is flexible, written in clear language that's easy to understand and offers useful options for integrations. Also the certifications have been updated and it's now simpler for me to get certified.

Cons

From my perspective there are definite opportunities to improve features around Global Mobility, international assignments and the onboarding processes.

“Easy access to employee records

Pros

The interface is good because it makes it easy for me and my coworkers to quickly check our employee records, request time off and review our details.

Cons

There's nothing I dislike about it as it is very efficient and easy to use and I appreciate that it provides both a web portal and a mobile app.

“Simple clock in and out

Pros

I really like how simple Workday makes clocking in and out as it is easy. And beyond being a good time clock tool, requesting time off is also incredibly quick and easy.

Cons

Having used it every day I cannot really point to anything I dislike about it. There was one update that forced me to learn a new layout and how to get around the app again but it was only a small annoyance.

“Complex training packages lack support

Pros

When Workday's learning system works properly it handles training modules reliably and as expected. I also like that it tracks key details for training records and it's clear that it is actively improving its learning tools. As someone focused on training I like how the platform keeps evolving to let people like me better customize learning programs.

Cons

I have had issues when it tries to run more complex training packages that track completion through quizzes with multiple attempts. I went back and forth with their support team several times but they did not offer a fix only suggested I revisit how the training package was set up.

“All data reports in one place

Pros

What I like is being able to run reports across different types of data like compensation, learning, talent and turnover all in one place.

Cons

Getting up to speed with report writing took longer than I expected and people rarely emphasize how much time the learning curve demands. However once I mastered it, the tool became a total game changer for me.

“Central visibility for all tasks

Pros

It is really helpful to have one central place for all HR tasks that too with clear visibility into how long each one takes and the ability to track them easily while they're in progress.

Cons

Often I find it is really tough getting our customers to actually pay attention to notifications so having more flexibility to customize alerts would be a big help.

“Excellent value with easy navigation

Pros

I found it excellent value for the price and the user interface was a pleasure to use. it's also very easy for me to navigate between the different modules.

Cons

Support from customer service was pretty much unavailable so I had to rely on my own knowledge to troubleshoot the problems I ran into.

“Customizable platform keeps data consolidated

Pros

As an Admin I find Workday HCM extremely customizable yet still under my control. Compared with other platforms I have dealt with, I am genuinely able to shape our Workday tenant to match what I want and what the business requires. That flexibility lets us meet our specific business needs without buying a heavily tailored solution that's too difficult or costly to support. I also really appreciate having all employee information from benefits to time off, payroll and more consolidated in a single system. That consolidation makes our HR data flow smoothly to the downstream teams that rely on it on a daily basis.

Cons

From time to time I struggle to understand the art of the possible just by looking at our implementation. In my experience many organizations launch with a minimal configuration and afterwards it's difficult to figure out the next steps or how to expand capabilities.

“Playful interface covers all processes

Pros

Actually I like that it doesn't feel boring for the end user as it's more playful and visually fancier compared with many other HRIS platforms. I find several modules very easy to navigate and overall it's incredibly helpful for handling HR workflows, able to cover nearly every HR process directly inside the system.

Cons

For my team reporting is a pain point as it's hard to trace where the trended worker data actually comes from and combining different datasets or sources isn't simple. Building executive dashboards is complicated so we often resort to Power BI exports which means moving sensitive information out of the platform. We also hit security constraints when working with matrixed organizational structures.

“Clean layout enables effective navigation

Pros

Workday HCM is good because its clean, user friendly layout and smooth user flow make it easy for me and my HR colleagues and other employees across the company to navigate and use effectively.

Cons

A recurring weekly downtime was one frustrating issue I ran into with Workday HCM and it seriously hurt both my productivity and overall experience using the system.

“Easy to learn software

Pros

It's clear to me that practically anyone can pick up Workday from an HRIS standpoint although mastering it takes years of training and hands-on experience. As a regular end user, I have found it quite useful for organizing and managing data.

Cons

Creating calculated fields is a real headache as I routinely spend hours upon hours trying to assemble a calc field and just hope it ends up working correctly.

“smooth navigation with community support

Pros

Using Workday Community along with Success Plan support, I have found it much quicker and more insightful to dig into bugs, fixes and feature improvements. The interface feels user friendly so I can back up virtually any part of Workday without hitting major snags as the core setup stays uniform across modules and business processes rely on the same underlying structures, objects and instances. Because everything's so interconnected, navigating and maintaining the system feels genuinely seamless in my experience.

Cons

There's honestly very little that bothers me about the product. If I had to pick one area that's weakest, it would be the Benefits module particularly the reporting side which I find clunky and limited compared to the rest of the platform.

“Centralized interface saves admin time

Pros

Workday HCM has made HR tasks so much easier for me as I love that everything is centralized and the interface feels uesr friendly. Its self-service capabilities shave off a lot of admin time and the mobile app is really handy when I need to check my pay or put in a time-off request from anywhere, any time.

Cons

Sometimes I find the navigation a bit confusing. Things that should be simple like finding the right leave field or switching between views can take more clicks than expected which slows me down on routine tasks.

“Mobile enrollment with strong security

Pros

The Employee Self-Service tools the BPM capabilities and the strong security framework is my fav. what stands out most to me is the Open Enrollment feature in the mobile app.

Cons

From my experience getting tasks done as an end user often requires clicking through far too many buttons so I think they need to focus on enhancing the overall usability.

“Clean interface with machine learning

Pros

Its clean user interface, the way it supports flexible business processes, the helpful machine-learning suggestions and the unified, scalable platform is something I like about it.

Cons

In my experience the mobile app though improving isn't yet on par with the browser experience and I have found customization and reporting can be limited, often forcing me to buy extra modules like Prism or Extend which end up being quite costly.

“Highly customizable for compliance needs

Pros

I am really impressed with how much can be customized. We can configure all the elements our organization needs to monitor compliance, manage documents, oversee HR, run payroll and support learning and talent development.

Cons

Regarding communication I wish there were more ways to reach and engage our end users. The UI remains my team's highest priority and although Workday has been improving the experience, I believe there is still a significant amount more that could be achieved within employee and manager self-service by applying AI capabilities more broadly and smarter across the entire platform.

“Great visibility with self-service features

Pros

The self-service features and the end-user experience was great. in my past work we never had that level of visibility with our former provider.

Cons

While the platform's extensive configurability makes it adaptable across many industries, in my experience that flexibility means we must either cultivate internal super users or pay for external development support.

“Smooth fluid interface with support

Pros

Everything runs incredibly smoothly and feels very fluid to me. The interface is extremely user-friendly and I can reach support whenever I need assistance. I can also pull reports without hassle and confirm that documentation stays accurate and current.

Cons

I do get frustrated at times by the way it organizes folders and stores important files for end users. Other than that organizational quirk, I haven't encountered any other problems.

“User-friendly team adopted without training

Pros

What I really appreciated about Workday is how user-friendly it felt. My team could pick it up and start using it with ease which was great because I didn't need to spend time training everyone on how it works.

Cons

Honestly there's nothing major I disliked about it. If I had to point out one thing, it's that the mobile app needs a strong internet connection to load which can make it tricky to use when I am away from good reception.

“Easy daily tasks without trouble

Pros

Workday is really easy to use and I never have trouble signing in or carrying out tasks inside the platform during my daily use.

Cons

I haven't encountered any problems with Workday HCM and I am not having any trouble using it right now. everything runs smoothly. Thank you!

“No glitches at reasonable price

Pros

Using it has been a breeze and I have never run into problems as no crashes or glitches like I have seen with other programs. It's also reasonably priced. After years of using Workday's offerings, this ranks among my go-to HR tools and one of my top favorites.

Cons

What bothers me is that if I need to change the worker type on a requisition, there isn't a way to edit it directly so I have to basically exit the whole process and start a brand-new requisition from scratch which is annoying.

“Better than workforce management alternative

Pros

In my experience it performs noticeably better than other solutions I have tried in the past. most recently I used WorkForce Management and I found that product to be pretty unfriendly and hard to use.

Cons

The interface can feel clunky and it often seems crowded with too many separate apps. Editing employee hours and approving time could be made much more user friendly.

“Pay and time-off in one

Pros

What I like most about Workday is having pay, time-off details and the reporting hierarchy all managed and visible in a single place.

Cons

I like least that the notifications and 'tasks features need improvement. several alerts stay around and are stubbornly difficult to dismiss or clear away.

“Real-time insights with easy dashboards

Pros

The interface is very user-friendly and well-connected. Also it's simple to operate and provides real-time insights, reports and dashboards that are easy to customize.

Cons

However with so many built-in standard reports, I am often unsure which one to pick for a given situation. despite its self-service focus, I still need guidance.

“Thorough payment details for updates

Pros

For me the tool provides thorough details about payment info, benefits, the job hub and other key items that I need to check regularly during the week for updates to employees account information.

Cons

Occasionally I have trouble getting clear, timely updates on pending application statuses and I also cannot always find detailed information about the pay ranges for jobs once they are posted.

“Easy navigation with simple reports

Pros

Workday interface is very easy to navigate. Overall it's simple to use and building reports is mostly easy.

Cons

For me working with calculated fields is a real headache. I also have to figure out which data source matches each field and security settings can become overly complex at times.

“User-friendly and feature rich

Pros

I am impressed by how user-friendly and accessible it is for staff. I like exploring the variety of features and seeing the many ways they can be presented to our team members.

Cons

Personally, I don't run into many problems with Workday but I find that rolling out new features can take a while and is often confusing to figure out.

“Easy to use with strong security

Pros

The software is easy to use, I appreciate the strong security features, I have had no problems and its usability is excellent

Cons

I cannot think of anything I dislike about it As for me it's easy to navigate and works well for everyone.

“Simple benefit elections with cost view

Pros

I really like being able to complete my benefit elections online during open enrollment. The process is simple and I can quickly go through my choices. What I particularly like is that the main page shows the current monthly cost of my benefits. Adding dependents or beneficiaries and updating details is also easy.

Cons

At the moment I don't have any complaints to report. I haven't experienced any problems with the software. It's generally easy to use and pretty user-friendly. If I ever run into something I don't understand, I just call my HR team and they patiently walk me through what I need to do.

“pretty decent tool

Pros

With this system I can kick off recruitment through HCM, gather and screen applicants, run interviews, make hires and give employees their own self-service portal.

Cons

I find that I cannot configure organization-specific customizable features and options. Workday handles basic processes well but when it's about our policies and regulatory needs, certain features cannot be implemented which forces me and my team to finish some processes manually.

“HR payroll records save time

Pros

I have found Workday HCM makes handling HR tasks, payroll and employee records simple and efficient which really cuts down the time my team spends on administrative work.

Cons

For me there aren't any issues. the system feels dependable and user-friendly and it covers every HR management capability I need without missing anything.

“Mobile and web are equally good

Pros

Accessing the system through the mobile app or a web browser was incredibly easy and I found the layout very user-friendly. it didn't take me long at all to work out how to navigate around.

Cons

I noticed while using it that the notification system could use some improvement as messages sent inside the app didn't trigger push notifications to my phone so I sometimes missed them.