Accounting, 500+ employees
Less than 6 months
“Xero accounting”
Pros
The feature for organizing business strategies.
Cons
The audit trail helps create a database, but it takes time to understand.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 1-10 employees
“Good service”
Pros
Easy to use, intuitive, good service, excellent quality.
Cons
The service is great, the price is low, and it's easy to navigate. Excellent, thanks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 1-10 employees
More than a year
“Modern, trustworthy”
Pros
A secure and reliable platform to keep our business finances in check.
Cons
The pricing might seem high, but it's one of the top products available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Not specified, 1-10 employees
More than a year
“Perfect for monthly invoicing”
Pros
Recurring invoices and the simplicity of the program were key factors in enhancing our monthly invoicing procedure, and Xero delivered. Highly recommend.
Cons
When attaching documents, you need to ensure they are added to the invoice so the client can see them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 1-10 employees
More than a year
“Seems Simple”
Pros
I'm not a numbers person, but Xero really simplifies things.
Cons
It could be a bit cheaper, but it's a high-quality product.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Computer Games, 101-500 employees
More than a year
“Xero is a great out of the box basic system”
Pros
With minimal training, it's simple to use. I can provide business owners with logins to view reports, and it's very cost-effective.
Cons
Setting up custom reporting is a nightmare, and using it is equally bad. Linking to Excel is not simple, and the multi-currency feature is almost unusable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Real Estate, 1-10 employees
Less than 6 months
“Simple Accounting Program”
Pros
Xero is an excellent accounting solution for small business owners. I found it easy to learn and budget-friendly.
Cons
Our business is somewhat complex, and we faced challenges when trying to categorize items by class and project. The reporting failed to deliver the specific numbers I needed for each item.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Accounting, 11-50 employees
Less than 6 months
“Expect the unexpected”
Pros
Initially, I was hesitant to use it based on friends' opinions, but once I tried it, I found that all my transactions were smooth and quick to manage.
Cons
The continuous price hikes of the application are frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not specified, 500+ employees
Less than a year
“Most suitable software for small to midsize organizations”
Pros
In our large organization, acquiring multiple businesses allowed me to explore Xero. It excels with unique features like: 1 - Storing and uploading files via email, which isn't common in other software. 2 - Quickly preparing and lodging BAS reports in Australia directly to the ATO, saving a lot of time. 3 - Customizing most reports, aiding in migration to or from other software.
Cons
They should cater to larger organizations by including Fixed Asset Registers and enhancing synchronization with third-party plugins or software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 51-100 employees
More than a year
“Great accounting software!”
Pros
Reconciling bank and credit card accounts is a breeze! The algorithms are very effective.
Cons
Not much to complain about. Occasionally, the program misses bank and credit card transactions, but this is rare.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
5
Functionality
8
Animation, 1-10 employees
More than a year
“review about Xero”
Pros
The comprehensive reporting tools offer detailed insights into financial performance, aiding businesses in making informed decisions and maintaining healthy cash flow.
Cons
Customer support response times can be lengthy, which is frustrating when urgent issues arise.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Events Services, 1-10 employees
More than a year
“Xero is a Team Player”
Pros
Xero has significantly cut down our admin time by automating and streamlining time-consuming daily tasks. We like the ease of connecting and reconciling accounts, processing payroll, onboarding new staff, and managing credit card payments for improved cash flow.
Cons
There's nothing I dislike about Xero. I'm just eager for more features and better integration with external software to enhance automation.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Computer Software, 11-50 employees
More than a year
“Great for growing businesses”
Pros
It's incredibly simple for SMEs to set up invoicing, profit and loss reporting, and credit control processes. It scales well with your business due to numerous add-ons and third-party app integrations.
Cons
The only drawback is the slight lack of financial data visualization in reports, but this can be easily addressed with the right integrations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
More than a year
“Easy to use”
Pros
I love the ease of access, as it connects seamlessly with my other CRMs.
Cons
The login security feels excessive with the need for double security.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 1-10 employees
Less than a year
“Xero is Great”
Pros
The Xero team was very helpful during setup, and the app has a welcoming feel. While it has some quirks, it becomes quite simple once properly configured.
Cons
I had trouble setting up and connecting bank accounts, resulting in duplicate entries for one of my credit cards. The fix was to abandon one account and use the other, which should be better after a full fiscal year.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Online Media, 1-10 employees
More than a year
“Dashboard enables multiple accounts all in one place”
Pros
The mobile app provides an at-a-glance view and makes it easy to enter receipts while on the go.
Cons
Currency charge reconciliations are complex and feel cumbersome, even with adjustments.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
10
Accounting, 11-50 employees
Less than 6 months
“The Xero Effect: Revolutionizing Accounting One Click at a Time”
Pros
I thought it was simple software, easy to navigate without getting lost. I also love the soft blue color, which feels professional and calming.
Cons
The online platform is slightly slow, which could be due to my connection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 11-50 employees
More than a year
“Xero is really great for Accounting”
Pros
I like how accessible it is for accounting, billing, bank reconciliation, AP reports, AR reports, and GL reports.
Cons
Honestly, I can't think of anything I dislike about Xero.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 51-100 employees
More than a year
“Accounting done right”
Pros
After using Xero for a year, I really like the system. The interface is intuitive, making it easy to keep invoices organized.
Cons
Sometimes the loading speed is slow, but it's not a major issue since it happens rarely.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Transportation/Trucking/Railroad, 101-500 employees
More than a year
“Xero review 2024”
Pros
The dashboard is great for quickly reconciling transactions, viewing current bills to be paid, and tracking invoicing. It's also very user-friendly and budget-friendly for small and large organizations.
Cons
I haven't encountered any drawbacks. I like how modern and intuitive it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10