Financial Services, 1-10 employees
More than a year
“Xero Review”
Pros
Xero provides excellent customer service through chat, email, and other channels. It has a wide range of features like expense tracking, reconciliation, and reporting.
Cons
With Xero's extensive features, there should be training and education for new users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 101-500 employees
More than a year
“An Excellent and Perfect Accounting and Bookkeeping Tool.”
Pros
I find it convenient for handling accounting and bookkeeping tasks with Xero. Billing and invoicing are easy to manage, and it simplifies tracking cash flows and bank reconciliation.
Cons
I haven't found anything complicated with Xero; it simplifies the accounting process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“Xero boasts robust security measures and a wide range of features.”
Pros
Xero offers analytical tools that help analyze financial activities, providing insights into financial health and tracking records.
Cons
I've never encountered an error using this tool; it works perfectly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Media Production, 1-10 employees
Less than 6 months
“User friendly for newbies”
Pros
It's very affordable compared to similar accounting software. For small businesses handling personal accounting, this is a great option with an intuitive and simple UI.
Cons
It lacks certain features needed for larger accounting tasks.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Computer Software, 1-10 employees
More than a year
“Xero - industry standard”
Pros
It's widely used, has API connections to banks, and is a standard in the industry.
Cons
Customization for each market is limited, and the multi-currency feature is costly.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
Retail, 11-50 employees
More than a year
“Xero Recurring Bill Feature Review”
Pros
Setting up recurring bills in Xero is very simple. It has placeholders for customizing references and other necessary information. You can select the status of recurring bills (draft, awaiting approval, awaiting payment) and choose frequency, due date, and end date, providing flexibility.
Cons
It's best to have an expert set up Xero and train users to ensure immediate and accurate deployment.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Biotechnology, 51-100 employees
More than a year
“Great product”
Pros
It's super easy to use and doesn't require much technical knowledge.
Cons
Sometimes it doesn't load right away, though this could be due to our internet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Business Development Manager, 11-50 employees
“You NEED this software”
Pros
Excellent software with a good, intuitive, and smart design. The accounting system is awesome.
Cons
A little more flexibility will make this software the best.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Vortek Ltd, 1-10 employees
“It has been okay so far”
Pros
I like that it is easy to use and implementation and everything is combined in one place.
Cons
I want a dispatch function that is one click.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
One Hope Canada, 51-100 employees
“Cloud based greatness”
Pros
Everything is cloud-based which is such a relief.
Cons
We had to customize a few things for our non-profit.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
AP Construction, 51-100 employees
“It was great for a while.”
Pros
We got this software when we were still growing and it was great for our needs initially.
Cons
It did not cater to certain aspects we needed like adding discounts after an invoice was made.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Startech LTD, 51-100 employees
“Much like the name I give it a zero”
Pros
No redeeming features
Cons
Did not enjoy a single feature. Too complicated.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
3