Total 52 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

19%

3

Stars

4%

2

Stars

0%

1

Stars

4%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

B
Badri

Financial Services, 1-10 employees

More than a year

5.0

Xero Review

Pros

Xero provides excellent customer service through chat, email, and other channels. It has a wide range of features like expense tracking, reconciliation, and reporting.

Cons

With Xero's extensive features, there should be training and education for new users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Danville

Non-Profit Organization Management, 101-500 employees

More than a year

5.0

An Excellent and Perfect Accounting and Bookkeeping Tool.

Pros

I find it convenient for handling accounting and bookkeeping tasks with Xero. Billing and invoicing are easy to manage, and it simplifies tracking cash flows and bank reconciliation.

Cons

I haven't found anything complicated with Xero; it simplifies the accounting process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kelvin

Information Technology and Services, 101-500 employees

More than a year

5.0

Xero boasts robust security measures and a wide range of features.

Pros

Xero offers analytical tools that help analyze financial activities, providing insights into financial health and tracking records.

Cons

I've never encountered an error using this tool; it works perfectly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Tiara

Media Production, 1-10 employees

Less than 6 months

5.0

User friendly for newbies

Pros

It's very affordable compared to similar accounting software. For small businesses handling personal accounting, this is a great option with an intuitive and simple UI.

Cons

It lacks certain features needed for larger accounting tasks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

K
Kristoffer

Computer Software, 1-10 employees

More than a year

4.0

Xero - industry standard

Pros

It's widely used, has API connections to banks, and is a standard in the industry.

Cons

Customization for each market is limited, and the multi-currency feature is costly.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

J
joel

Retail, 11-50 employees

More than a year

5.0

Xero Recurring Bill Feature Review

Pros

Setting up recurring bills in Xero is very simple. It has placeholders for customizing references and other necessary information. You can select the status of recurring bills (draft, awaiting approval, awaiting payment) and choose frequency, due date, and end date, providing flexibility.

Cons

It's best to have an expert set up Xero and train users to ensure immediate and accurate deployment.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

J
jae

Biotechnology, 51-100 employees

More than a year

5.0

Great product

Pros

It's super easy to use and doesn't require much technical knowledge.

Cons

Sometimes it doesn't load right away, though this could be due to our internet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

PD
Paul D

Business Development Manager, 11-50 employees

4.0

You NEED this software

Pros

Excellent software with a good, intuitive, and smart design. The accounting system is awesome.

Cons

A little more flexibility will make this software the best.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

D
David

Vortek Ltd, 1-10 employees

4.0

It has been okay so far

Pros

I like that it is easy to use and implementation and everything is combined in one place.

Cons

I want a dispatch function that is one click.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

B
Bill

One Hope Canada, 51-100 employees

4.0

Cloud based greatness

Pros

Everything is cloud-based which is such a relief.

Cons

We had to customize a few things for our non-profit.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

J
Josefina

AP Construction, 51-100 employees

3.0

It was great for a while.

Pros

We got this software when we were still growing and it was great for our needs initially.

Cons

It did not cater to certain aspects we needed like adding discounts after an invoice was made.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

J
Joe

Startech LTD, 51-100 employees

1.0

Much like the name I give it a zero

Pros

No redeeming features

Cons

Did not enjoy a single feature. Too complicated.

Rating Distribution

Ease of use

4

Value for money

2

Customer Support

2

Functionality

3