Xero Accounting Solution Reviews

“useful cloud accounting tools”

Pros

Xero is pretty easy to use since it's cloud-based and simple to use. The 30 day free trial is a nice bonus and it handles account management and inventory well.

Cons

The pricing is a little higher compared to other similar software and there are still a few features missing at the moment.

“accounting automation is a game changer”

Pros

Having the accounting automated really changes the game.

Cons

Connecting it with certain banks can be a bit complicated at times.

“Packed with decent tools”

Pros

Right away the software felt very simple to navigate and it comes with all the features and options I needed.

Cons

The only downside was that integrating it with other programs was difficult.

“Has tools for everyone”

Pros

One thing I really like is how user friendly it is. The features are laid out in a way that makes them simple to locate, use and understand. It's the kind of system that people at almost any skill level can pick up without much trouble.

Cons

A few parts of the interface could use a visual refresh since some areas look a bit dated. It doesn't affect how the software works so it's not a major issue but it would still be a nice improvement.

“Worth trying”

Pros

Right from the beginning when it was just me, the system felt user friendly and easy to manage. As the business has expanded I have been able to use more of its features as well. My bookkeeper has even trained my admin staff on it and they've found it user friendly too. I'd definitely recommend it.

Cons

Every now and then I still need my bookkeeper's help when I am learning something new. However overall I am very happy with the product.

“faster invoicing and reconciliations”

Pros

Keeping bills organized is much simpler because I can check outstanding invoices with just one click and catch payment issues or mistakes before they become a problem. Bank reconciliation is also very quick which helps me stay on top of every transaction without wasting time. Creating invoices is fast and easy too and I can customize them however I want before sending them by email or even through messaging apps. Another big plus is being able to send invoices to clients instantly without re-entering the same information which saves time and helps me handle more customers efficiently.

Cons

It is a user friendly cloud accounting platform built for small businesses. It's used by more than two million customers and integrates with over 800 third-party apps as well as more than 200 banks worldwide. It makes it possible to manage operations confidently from anywhere and at any time.

“Pretty frustrating support”

Pros

Project tracking is well done, the cybersecurity feels very advanced and the online support is exceptional.

Cons

Processing transactions can be time-consuming and there's a high chance of mistakes. On top of that phone and chat support being unavailable makes getting help more difficult.

“flexible templates and automation”

Pros

Using Xero has been really convenient because I can download the Microsoft Excel templates, enter the data and upload everything to quickly create different accounts, build codes and automate a few tasks.

Cons

Honestly I haven't come across anything negative about it. I also really value that they offer a free trial option.

“hubdoc makes invoicing effortless”

Pros

Hubdoc has been a pleasure to use for loading invoices, processing them and then paying them. The whole workflow seems very simple and easy to manage.

Cons

One issue comes up when I need to split an invoice across three different farms for payment. If the GST rounding is even slightly off, the invoice won't go through.

“powerful features for business growth”

Pros

It comes with really useful features that support business growth and integration and the platform is simple to use.

Cons

At this point, I cannot think of anything I'd want to change.

“best accounting package yet”

Pros

Compared with the other digital accounting software I have used before, this one comes out on top in every way.

Cons

The downside is the trouble with renewing bank feeds and when they stop working, I have to enter the transactions manually.

“saves me time every month”

Pros

Every month I use this software to pay invoices and it fits that need really well.

Cons

It meets my expectations and helps me save time.

“reliable bookkeeping and invoicing”

Pros

Keeping on top of everything with Xero is really easy. The daily reconciliation helps keep the books current at all times and creating as well as sending invoices is simple and effective. Having an accountant who is a Xero Ambassador has also been a big advantage.

Cons

Custom documents and fitting the system into a transport business can be challenging. I made several attempts to create a delivery note that suited my needs but I couldn't get one that worked properly.

“Helpful reports but has limitations”

Pros

The platform is very user friendly and easy to work with. Connecting it to online banking, managing payroll and generating accounting reports are all handled in a really simple way which makes day to day tasks much easier.

Cons

One frustrating limitation is that payroll cannot be processed until your HMRC information is added. We ended up unable to run payroll for two months while waiting for the HMRC account details. It would be much better if there were a way to process payroll while those details are still pending especially since HMRC does allow that.

“online receipts are fantastic”

Pros

Having receipts available online is incredibly convenient and makes things much easier to manage.

Cons

The downside is that access to other applications is restricted unless you upgrade to a newer plan.

“Great core tools”

Pros

Visually Xero seems far more modern than most accounting platforms. Day to day it's generally easy to use and it covers the core essentials really well, like invoicing, billing and similar accounting tasks. Setting up online payments was simple, creating custom document templates was a big plus and it also integrates nicely with our ERP, Unleashed.

Cons

Once you move beyond the areas it is built for, the limitations become pretty obvious and there's not much guidance available. We didn't fully realize at the time of purchase that it's really geared toward very small or very simple businesses. A good example is our workflow where some customers want invoices sent to one email address and statements sent to another but it only allows a single email per customer which probably explains why they use the term Contacts. When problems like that come up, there's basically no response from them in the forums even though plenty of users have raised the same issue and added comments.

“payroll and leave tracking done right”

Pros

Handling leave requests, approvals and payroll records is easy and keeping track of everything is really convenient.

Cons

I only use the payroll service and that part works well for me.

“fun and uplifting experience”

Pros

There's a fun, entertaining side to this software, with touches of romance and comedy that make it feel relaxing to use.

Cons

The storyline feels unrealistic At times even though each story still manages to be inspiring.

“time-saving accounting companion”

Pros

Using Xero has been a really positive experience. It has simplified the way I work and saved me a huge amount of time and effort which means I am no longer stuck spending long hours in the office. That's even had a positive effect on my health. In my opinion, this is software everyone should be using.

Cons

Even though the bank reconciliation is automated, we ran into problems that caused the bank feeds to stop working. Because of that, the company had to import bank statements manually and that took time and often needed several attempts. The inventory management side also needs improvement. On top of that customer support isn't perfect. For users with very little accounting knowledge, it's also not especially user friendly.

“powerful app integrations”

Pros

One of the best parts is that it integrates with more than 500 third-party apps which gives a lot of flexibility.

Cons

At times the software feels a little complicated especially when adding expenses.