Xero Accounting Solution Reviews

“flexible accounting that scales”

Pros

This software is very easy to use and using it day to day makes it much easier to keep small business accounting organized with the basic package alone. It also has plenty of room to grow as the business expands, thanks to the range of features available for larger operations. The customization options are simple to work with and the platform feels very flexible overall.

Cons

The payroll tools work well overall but they can be a bit more challenging to manage when dealing with contractor or casual employees.

“So far so good”

Pros

Coming from a tech background, ease of use usually is not a big factor for me but this software is genuinely user friendly. Plus it is simple to navigate and find your way around, while still offering plenty of power at the same time.

Cons

I mainly use it for invoicing and for getting purchase order numbers so I can place orders with suppliers and honestly I do not have any complaints.

“all-in-one payment tools”

Pros

It gives us one cohesive platform with all the tools we need to manage payment processing effectively.

Cons

The reporting side would be better if it included a wider variety of chart options.

“helpful training resources and quick links”

Pros

Getting started with Xero was encouraging because the web interface is well designed and the quick links they provide to new users are genuinely helpful. As someone aiming to become a bookkeeping assistant, I also appreciate that they make finance, business and abbreviated terminology available through their SharePoint and website which makes learning easier.

Cons

The training course for new users feels too fast-paced, with too many examples that do not really apply to every user. It would be much better if the practice activities stayed focused on one type of business instead of mixing everything together. One activity might use transactions from a metal company, then the next shifts to CRM and so on. Compared with QuickBooks which stays with one lawn care service scenario throughout the activities, its approach is more confusing because I have to keep switching from one company context to another.

“granular reporting options”

Pros

There are plenty of granular settings available which makes it possible to build very detailed reports.

Cons

Like most accounting software, the results really depend on the effort you put into it. If you take the time to properly set up your chart of accounts and financial processes, it can become a very powerful tool for reporting and financial analysis.

“reliable bank feeds and integrations”

Pros

One of the biggest advantages of Xero for our mid-sized accounting firm has been how simple it is to bring data in. It handles multiple bank feeds consistently well and the open API makes it compatible with a wide range of add-on apps which has been really valuable for us.

Cons

Since it's not a highly technical piece of software, it can occasionally seems a bit less powerful when it comes to making changes to previously entered information. That said the issue can be managed by locking accounting periods as you just need to remember to set that up.

“Pretty smooth accounting automation”

Pros

Handling accounting tasks with Xero is not a hassle because so much of the process is automated.

Cons

It hasn't let me down at any point while I have been using it.

“fast invoicing and strong performance”

Pros

One thing that really stands out is the invoice history and the speed of the software is brilliant as well. Everything runs quickly which makes day to day use much better.

Cons

One area that could use some improvement is inventory management. At times the system does not show an error when inventory drops into negative numbers.

“quick invoicing and clean reconciliation”

Pros

Reconciling transactions is really easy and sending invoices is just as simple.

Cons

Creating general journal entries feels more complicated than necessary. On top of that there's no option to process a return when tracking expenses.

“fantastic invoicing and support”

Pros

From day one Xero has been a very user friendly tool to work with. The interface looks appealing, creating invoices is simple and it also helps me keep track of many other business activities. On top of that it offers really good value for the money and the customer support has been very helpful whenever needed.

Cons

Honestly there isn't much to dislike. It's a very capable tool that helps run and grow a business efficiently.

“fantastic for daily accounting”

Pros

Running Xero for our SME has been really easy. It's simple to use, links well with multiple banks and makes reconciling our different business accounts much easier. We also rely on it for sending invoices, tracking them and checking outstanding amounts every day, both money owed to us and bills we still need to pay.

Cons

The only minor problem we've had is with advance payments to suppliers through currency accounts but that's quite specific to how we operate. Other than that, there's very little to complain about.

“simple invoicing automation”

Pros

It is easy to use and it covers all the essential invoicing automation features I need.

Cons

The pricing keeps going up and it still doesn't include access to an inventory management system.

“flexible setup from day one”

Pros

The software is easy to use and the setup process didn't take much effort. Also it is flexible enough to fit different needs which makes it work well for the way we use it.

Cons

Nothing to point out here since we chose it specifically for what we needed and that has made things simpler for us.

“affordable accounting with smart matching”

Pros

Compared with other options, Xero gives access to unlimited accounting tools at a very reasonable price. It's also really helpful that it matches purchase orders, accounts and invoices making it easier to catch any discrepancies before paying vendors.

Cons

I haven't run into any problems at all and I use it on a regular basis.

“fantastic support and simple setup”

Pros

Xero is pretty easy to use. Like even as a beginner, you can teach yourself without much trouble, thanks to their very helpful guides and webinars. Their support team has also been outstanding whenever I have needed help as detailed answers always come back very quickly.

Cons

One limitation for me is invoicing when a customer has one billing address but several different delivery locations. It's important to show the correct delivery address and right now I have to type it manually into the invoice body as a workaround. In other systems I have used before, I could save multiple delivery addresses under one invoice address and simply choose the right one each time so I'd really like to see it offer that as well.

“helpful online bookkeeping tool”

Pros

This online accounting software has been a decent option for handling bookkeeping and transferring money automatically online with banks and contractors.

Cons

Certain functionalities can be a bit challenging for a new user especially when it comes to understanding the online processing.

“practical payroll and superannuation”

Pros

Getting started with Xero didn't take much effort at all. Even without formal training, I was able to pick it up quickly and understand how everything worked. It's a practical and user friendly tool especially when it comes to handling Australian payroll and superannuation.

Cons

It is better suited to small and medium-sized businesses. While it definitely has strong usability benefits, using it for a large-scale company would likely be much more challenging.

“clean dashboard and useful tools”

Pros

The dashboard is simple to move around in and comes with some really helpful features.

Cons

Compared with other options, it's missing a few features and doesn't include payroll.

“Save time and effort”

Pros

The system is very easy to use and a few of the more advanced features genuinely save a lot of time for users.

Cons

A few parts could really use more customization options. There are definitely areas where we feel restricted especially when trying to tailor reports and ledgers to better match our needs and industry. We can work around it but having that extra flexibility would be a big plus.

“reliable accounting with handy automation”

Pros

It's one of the better accounting platforms I have used especially with its basic inventory tracking, automated bill handling and receipt capture. The bank reconciliation feature also works really well and adds a lot of value.

Cons

The downside is the lack of live phone support and the bill and invoicing processing options feel a bit limited.