Zoho Expense Reporting Solution Reviews
Total 51 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars29%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Not specified, 11-50 employees
“Review for Zoho Expenses
Pros
Its ease of setup, mobile accessibility, automatic scanning feature, and customizable workflow approval process are standout features.
Cons
The interface of Zoho Expenses could be more user-friendly, especially with the amount of information displayed on the dashboard upon logging in, which can be overwhelming initially.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Megan
Entertainment, 11-50 employees
“Great Product!
Pros
It proved to be simple and quick to implement.
Cons
I'd like the ability to allocate expenses across multiple reports and to generate different types of reports such as yearly, monthly, and specific expense categories.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not specified, 1-10 employees
“Easy to Use
Pros
It's simple to navigate. If there's ever an issue, their chat support is highly responsive and promptly resolves any concerns.
Cons
It's inconvenient that I have to log in separately from Zoho Books and make payments separately as well. I expected them to be more seamlessly integrated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sreenivas
Information Services, 1-10 employees
“Zoho Expense
Pros
Its simple design, ease of use, and outstanding customer service are noteworthy.
Cons
There's a lack of practical business examples demonstrating how expenses can be matched with transactions.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
10
Functionality
7
Naomi
Program Development, 11-50 employees
More than a year
“Highly Recommend for Program Managers
Pros
It helped me maintain payment records and generate financial reports detailing expenditures within my organization, proving invaluable for Program and Project Managers.
Cons
While it's a bit pricey, I believe the value it provides makes it worth the cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Levi
Fine Art, 1-10 employees
Less than 6 months
“Zoho Expense Review
Pros
It's incredibly intuitive to navigate. It offers a wide array of features with a simple setup process.
Cons
I would like more connections. Integrations with external apps such as Wave apps would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nina
Marketing and Advertising, 11-50 employees
“Better and Quicker than Other Software!
Pros
The receipt scanning operates faster than other solutions I've tried. Creating expense reports feels simpler and more instinctive as well.
Cons
I haven't been using it long enough to identify any drawbacks yet. It's already simplifying my expense tracking, which is why I decided to try it out!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jothika
Apparel & Fashion, 1-10 employees
More than a year
“Best ever expense tracking app
Pros
The cloud integration and interface make it simple to navigate and utilize.
Cons
There's honestly nothing about this product that we find displeasing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 51-100 employees
Less than 6 months
“Zoho Expense Review
Pros
Managing and monitoring daily business expenses is effortless with this tool.
Cons
It would be useful if bills could also be generated directly on Zoho Expense.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
9
Sophia
Wholesale, 11-50 employees
“An Easy Tool for credit card expense management
Pros
The interface is simple, and the setup process is seamless. I like its ability to configure approval rules.
Cons
Currently in the process of setting up auto bank feeds. The support team typically responds to emails within 48 hours. It would be ideal if the response time could be shorter.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jeff
Wholesale, 51-100 employees
More than a year
“A technology that actually makes things faster.
Pros
What's not to like? The mobile app is uncomplicated, capturing clear and concise receipt images. It learns and improves with each entry and processing, making subsequent imports more accurate. It's easy to locate, edit, and submit expenses, and the reminders for outstanding expenses are excellent.
Cons
Initially, I found it a bit cumbersome, but I quickly realized the software just requires a bit of learning to become extremely practical.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Sarah
Non-Profit Organization Management, 11-50 employees
More than a year
“Zoho Expense
Pros
It's user-friendly and intuitive. We particularly enjoy leveraging its automation features for a "set it and forget it" approach.
Cons
Including a receipt column in the expense details report retrieval would be quite helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Leisure Travel & Tourism, 1-10 employees
“Great for receipt management
Pros
I'm enjoying using Zoho Expense to upload all my receipts via the mobile Android app and then exporting them as .csv files from the web app.
Cons
I'd like to have the ability to add more expense categories directly from the mobile app. Thankfully, I can add those additional categories through the web app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 1-10 employees
“Good Application
Pros
Very simple to use with rapid integrations.
Cons
I wasn't aware that it's not included in the Zoho premium version.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Nikhil
Packaging and Containers, 1-10 employees
Less than 6 months
“Great but costly compared to other services
Pros
Zoho Expense offers excellent features suitable for businesses of all sizes, from small to large enterprises.
Cons
Personally, I use it to manage cost and expense reports, which is nearly a free feature with many other platforms. It would be great if it could be free for me, especially since I already use their paid version of the ecommerce platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tori
Design, 1-10 employees
“Zoho is a Game Changer for my Business
Pros
I like how easy it is to use, and the interface is exceptionally intuitive.
Cons
I don't have any cons to report at the moment, which is fantastic. So far, my experience has been enjoyable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ted
Computer Software, 11-50 employees
Less than 6 months
“Cost-effective feature rich expense management solution
Pros
The simplicity of use, ease of setup, and robust functionality are standout features. The support for per diem processes and the pricing model distinguishing active users from inactive ones are also noteworthy.
Cons
We initially struggled with differentiating between expense types and categories, and integrating credit card transactions became a bit complex. Support in this area wasn't as robust as we expected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Charles
Wine and Spirits, 11-50 employees
“Great product, but online reimbursements are complicated
Pros
It's user-friendly, with simple approval processes. The automation features are practical, and implementing role-based access is hassle-free.
Cons
Online reimbursements are challenging to navigate. I wish they integrated with something like Plaid to simplify the process.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mariya
Real Estate, 1-10 employees
Less than a year
“Such an easy to use app to scan & track checks
Pros
Scanning checks is a breeze! Highly recommended for its ease and speed.
Cons
I've only used it for checks, and I'm very satisfied with its performance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Doreen
Environmental Services, 101-500 employees
More than a year
“The software that simplifies expense reporting
Pros
The software has simplified expense reporting significantly, saving both time and costs.
Cons
Thus far, we have no complaints about the software. It's been serving us exceptionally well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10