Zoho Expense Reporting Solution Reviews
Total 51 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars29%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Brenda
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“I recommended Zoho to all my clients
Pros
I liked it's online accessibility and mobile functionality, which made it simple and surprisingly enjoyable to use! The feedback from my clients' employees has been excellent, particularly those who travel internationally and rely on its foreign exchange calculations.
Cons
Occasionally, I encounter individuals who aren't very tech-savvy, and I need to provide some guidance, but that's typical with any software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
William
Hospital & Health Care, 1-10 employees
“Straight Forward Expense Capture
Pros
Entering expense information was a breeze.
Cons
I haven't had much opportunity to explore the software to develop a solid opinion yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Lisa
Non-Profit Organization Management, 11-50 employees
“**Review is based on very little testing**
Pros
We're pleased with the cost-effectiveness of managing expenses and the simple interface it offers.
Cons
The setup process is taking some time, but we're eager to fully test it out.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Claude
Transportation/Trucking/Railroad, 11-50 employees
“Very good product.
Pros
ZOHO Expense has been invaluable for our business, saving us considerable time with substantial benefits. Its seamless integration with ZOHO Books is a significant advantage.
Cons
Initially, it was confusing to distinguish between travel expenses and other types.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jey
Information Technology and Services, 1-10 employees
“Good fro tracking with approval matrix
Pros
The matrix approval process is crystal clear and effortlessly implemented.
Cons
The software can be expensive. Occasionally, categories don't sync correctly from Xero.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
8
Functionality
8
Jason
Marketing and Advertising, 1-10 employees
“Zoho for the win
Pros
It automatically imports my corporate payment expenses, streamlining the entire process.
Cons
There isn't a receipt assurance feature like some competitors offer for imported transactions from linked banking or credit card accounts. This would be beneficial for cases when I misplace or forget a receipt.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Dante
Airlines/Aviation, 1-10 employees
“Great and Easy to Use App
Pros
The software's simplicity coupled with its extensive feature set is impressive!
Cons
Integrating with Zoho Mail isn't as simple as with the expense app itself.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Muhammad
Wholesale, 11-50 employees
“Very good Expense Management & MIS Reporting
Pros
I was impressed by the reporting and analytics capabilities, along with its support for regional languages, making it accessible to a broader user base.
Cons
When printing reports, regional languages weren't supported in the PDF format.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Arhum
Non-Profit Organization Management, 1-10 employees
“New User to Zoho
Pros
It appears highly capable and packed with numerous advanced features.
Cons
It's quite complex, and I wish it were more intuitive to learn.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kearan
Religious Institutions, 1-10 employees
Less than 6 months
“Expense Organising For Dummies
Pros
This is by far the most effective expense management tool I've used. It's simple for our church organization, even as we continue to build our tech proficiency.
Cons
The only drawback is that it occasionally fails to recognize our local currency. However, I can manually adjust this when needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mason
Defense & Space, 1-10 employees
Less than 6 months
“Zoho Expense for Small Business
Pros
It provides comprehensive support for travel expense reporting and reimbursement, with easy reporting of per diem expenses.
Cons
The PDF format reports have non-standard sizing.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not specified, 1-10 employees
“Zoho Expense - a helpful tool
Pros
Scanning receipts on both computer and smartphone is incredibly simple, with the AI reader correctly categorizing expenses, speeding up and improving accuracy.
Cons
It would be beneficial if it could integrate with other accounting apps.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Not specified, 1-10 employees
“trying it out
Pros
While it seems intuitive to use, I'm still exploring its full potential. I like its ability to extract information from older receipts.
Cons
I had to switch to my laptop because it claimed my phone was full, even though it wasn't.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
9
Anonymous
Not specified, 1-10 employees
Less than 6 months
“Great way to stay on top of expenses.
Pros
Integration with banking and other Zoho applications significantly enhances our ability to manage and monitor expenses. For those using Zoho CRM, it's the ideal solution for streamlined expense management.
Cons
I wish the system would auto-analyze receipts more effectively, although this feature is similarly implemented elsewhere.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not specified, 1-10 employees
“Great for small business owner
Pros
A fantastic tool for tracking expenses linked to company credit cards.
Cons
It would be great to have a free option beyond the trial period, but unfortunately, that's not available.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not specified, 11-50 employees
Less than 6 months
“Zoho Expense has made life so much easier!
Pros
Our previous expense reporting was chaotic with manual spreadsheets. This tool offers numerous benefits; the receipt scanner alone makes it worthwhile.
Cons
Honestly, I haven't encountered any issues so far. I've seen some other concerns mentioned, but I haven't experienced them myself.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
NICOLE
Construction, 11-50 employees
“Great Software
Pros
Easy to set up and simple to use. also my team found it very intuitive.
Cons
There are additional charges associated with almost everything.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Rajesh
Mechanical or Industrial Engineering, 11-50 employees
“Easy to Use
Pros
The software is user-friendly, hassle-free, and simplifies bill tracking.
Cons
Overall, I don't see any downsides, although I wish there wasn't a minimum user requirement to purchase Zoho Expenses.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Anonymous
Not specified, 1-10 employees
“Versatile yet user friendly
Pros
A cloud-based, mobile software solution that works seamlessly.
Cons
Automatic categorization of receipts is lacking.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Anonymous
Not specified, 51-100 employees
“Trial and evaluation
Pros
The demo showcased its capabilities well, and we're eager to implement the system. It aligns perfectly with our needs, offering simplicity, flexibility, and customizable options.
Cons
Connecting with a credit card isn't simple. We're currently working through this during the implementation phase.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10