Anonymous
Market Research, 51-100 employees
“Fantastic for data analysis”
Pros
It has been really useful for handling data analysis. We also rely on it as a database to keep track of respondent information which makes respondent management much more efficient. It helps us organize details like project ID and respondent status, whether someone is qualified or terminated, all in one place.
Cons
There's honestly nothing negative to point out. It does exactly what we need it to do and includes all the tools required for storing and analyzing data.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vicente C.
Automotive, 101-500 employees
“Transforms complex data into convenient reports”
Pros
One thing that really works well is how it transforms complex data into clear, visual reports. The drag-and-drop interface also makes building charts and reports feel user-friendly and simple.
Cons
it can feel overwhelming for beginners because there are so many features and options.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Matt
Computer Software, 51-100 employees
“Incredible final results”
Pros
The outcomes you can get from it are genuinely impressive for a team or business. Giving each department its own interactive dashboards, built around the specific data they need for decision-making, brings a ton of real business value.
Cons
Having someone on the team who already knows it well makes a big difference in how quickly you can start benefiting from it. If the initial setup is being handled by someone without previous experience, the learning curve can be pretty steep.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Marketing and Advertising, 11-50 employees
“Powerful reporting insights”
Pros
This is an extremely powerful tool for building nearly any type of data report. From a user standpoint, the reports are very useful.
Cons
Putting reports together can be somewhat challenging when you're trying to get exactly the outcome you want. It also takes a fair amount of time to build them properly.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Non-Profit Organization Management, 51-100 employees
“Amazing visualization tool”
Pros
Its a great visualization tool and it becomes even more valuable once you know M and DAX. Some chart types especially stacked charts, work particularly well for presenting survey data. The slicers and filters also make it simple to build reusable templates which is very helpful when creating reports for different teams or clients.
Cons
Since it is mainly built as an internal business intelligence platform, one thing I would still like to see improved is making dashboard sharing easier for people outside the organization's domain.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alex T.
Computer Games, 11-50 employees
“Saves a lot of time”
Pros
Being able to build custom dashboards that refresh automatically from our data pipeline has been a huge help. It fits right into an automated workflow and saves me a lot of time on a regular basis.
Cons
Honestly, I don't have any complaints about it. It works really well for what we currently need it to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Catheryn S.
Health, Wellness and Fitness, 51-100 employees
“Tracks client progress and operational data”
Pros
It lets me monitor client progress, clinical outcomes and operational data all within a single system.
Cons
At times, it can be a little confusing trying to remember which dashboard has the information I need but I really appreciate being able to save certain dashboards to favorites for quicker access.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Higher Education, 500+ employees
“Extremely flexible tool”
Pros
It is amazing how flexible this tool is. It offers strong data analysis and visualization features. The query tools and connection options are especially powerful when working with different data sources.
Cons
Getting comfortable with it can take quite a bit of time for many users. On top of that, certain capabilities, settings and features are not always easy to locate or use correctly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Professional Training & Coaching, 500+ employees
“Easy to build dashboards”
Pros
Building dashboards is simple and highly flexible especially with the help of filters that make customization much easier.
Cons
It does take a bit of practice to get comfortable with the tool but after a few training sessions or some research, creating reports becomes much more manageable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sumit K.
Computer Software, 51-100 employees
“Smooth integration with Microsoft tools”
Pros
Working with it has been very convenient especially because it connects smoothly with Excel and other Microsoft tools I already use. It lets me turn raw data into clear dashboards and charts without needing too much effort. The interactive reports also make trends and performance much easier to follow and understand.
Cons
Getting started with some features can be a bit challenging especially for beginners who are still learning the platform. It may also slow down when handling very large data files. Also, accessing the full set of features requires a paid plan which might not be ideal for everyone.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bill L.
Information Technology and Services, 1-10 employees
“Supports data-driven decisions”
Pros
It does a really nice job of turning complicated data into clear, interactive visuals that are simple to understand and share with others. The integration with Excel, SharePoint and Microsoft 365 works really well too so connecting and refreshing data feels simple and helps support better, data-driven decisions.
Cons
There's still a bit of a learning curve when you start getting deeper into data modeling and it can help to have some programming knowledge or prior experience. Licensing costs can also start to add up over time.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Raymond
Accounting, 11-50 employees
“great data connections”
Pros
This software works really well with a wide range of data sources, whether it's APIs, SQL, Excel files or even Access databases. That flexibility makes it a very capable tool for pulling everything together in one place.
Cons
I'm not a fan of having to pay for the Pro version just to share reports although that's pretty much how most tools handle it and it's not too surprising.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carly
Food & Beverages, 500+ employees
“Turns reports into attractive data tables”
Pros
it can take reports and turn them into visually appealing data tables for end users. It's a solid platform that helps users analyze information effectively, making it much easier to support data-driven decision-making.
Cons
Its biggest challenge is the complexity since building reports really requires training to understand the process properly. The report creation interface can feel confusing if you haven't gone through that learning first so taking advantage of the available training options, from beginner to advanced, is highly recommended.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
7
Functionality
7
Bradley
Management Consulting, 1-10 employees
“Our go-to platform for data analysis”
Pros
Moving up from Microsoft Excel, this is pretty much the go-to platform in the data analysis space. There is definitely a learning curve when it comes to understanding the platform's language and the way it connects with different data sources but the interface helps a lot. It includes wizards for setting up data sources, creating dashboard gauges and managing access to reports which makes the process easier to follow. The built-in Microsoft feel, the familiar layout and the guidance features make it user-friendly to navigate and use. On top of that, there's a huge amount of support available online through places like Guy in a Cube and Microsoft Learn, including certification paths.
Cons
When it comes to analyzing data sets and turning information into digestible outputs like dashboards for management or insights for operational teams, it does the job really well. That said, it doesn't offer the depth of dedicated analysis platforms such as IBM SPSS although tools like that also demand much stronger analytical and mathematical knowledge. The part that gets frustrating is that some things that seem simple, like arranging a series in the order you want, are less user-friendly than they should be. In many cases, data sets also need to be supplemented with extra information to display things in the desired way and that can make the work take longer than expected at the start.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Grady H.
Wholesale, 11-50 employees
“Better access to hidden data”
Pros
It gives us access to data that would otherwise stay buried in a database that only developers can get into.
Cons
setting it up still takes help from a developer and you also need tunnels for access when the data isn't hosted on-premise.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Durand T.
Health, Wellness and Fitness, 500+ employees
“Highly customizable”
Pros
There's a lot built into it, with plenty of customization options and overall it feels pretty user friendly. Once you get the hang of how it works, jumping into new projects becomes much more natural.
Cons
One thing to keep in mind is that you really have to stay current with it. Microsoft rolls out updates and changes to options and features very frequently.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mark
Sports, 11-50 employees
“Stores a large amount of data”
Pros
It handles storing a large amount of information really well which is especially useful when there's a lot of data that needs to be collected and kept organized.
Cons
Getting the information you need can feel a bit challenging the first time you use it and it definitely takes some time to get familiar with how everything works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 51-100 employees
“Provides solid value”
Pros
It gives excellent value overall, with a quick setup process, an interactive interface, solid analysis and reporting capabilities and even useful tools for data cleaning. Pulling in data from different sources is also simple.
Cons
Performance can drag with very large datasets and refreshing data isn't always fast. Writing DAX formulas can be challenging and some of the more advanced features take training to use well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eric
Electrical/ Electronic Manufacturing, 500+ employees
“Helps collect, track and analyze data”
Pros
If you're looking for a platform that helps collect, track and analyze data tied to your work processes, this is one of the best options out there. Its tools give you a very high level of control and make data management feel well covered.
Cons
There really isn't any major downside for me to point out since the performance and technical capabilities it offers are quite satisfying. The pricing can be on the higher side but that depends on your budget and how you evaluate the value.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kevin D.
Transportation/ Trucking/ Railroad, 51-100 employees
“Impressive capabilities”
Pros
There's a huge amount you can do with it. It lets you create all kinds of reports and present them in whatever format works best for your needs.
Cons
It takes some time to learn on your own or you may need help from a consultant before you can really take advantage of everything it offers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10