Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

PG

Patrick G.

Food & Beverages, 11-50 employees

Less than a year

5.0
November 2023

Deep customization for unique workflows

Pros

Dashboard customization feels second to none. The getting-started tools make it possible for people with basic SQL knowledge or even none at all, to build simple reports without much trouble. In my view, there's no better option for serving as a central hub for KPI tracking across an entire company.

Cons

There's definitely a steep learning curve. Your imported data also needs to be clean, otherwise working with larger datasets can become difficult though that tends to be the case with most data visualization platforms.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SS

Sam S.

Information Technology and Services, 1-10 employees

Free Trial

5.0
November 2023

Approachable analytics with serious depth

Pros

The interface in Tableau feels very user friendly which makes working with it much more approachable.

Cons

There really aren't many downsides. As long as you put in the time to learn it, it becomes a very powerful tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RKS

Rajesh Kumar S.

Insurance, 101-500 employees

Less than a year

4.0
November 2023

A builder's paradise for dashboards

Pros

Building dashboards in Tableau is very easy. Plus it offers a wide range of connectors and the drag-and-drop functionality along with its various features makes data visualization work much simpler.

Cons

One issue we're dealing with is with data coming into IT Online from the database through a flow created in IT Online. When that flow fails, it doesn't show the exact reason and only gives a generic failed error message. It would be much more helpful if the specific error details were displayed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DB

Dainah B.

Professional Training & Coaching, 1-10 employees

More than a year

4.0
November 2023

Master the tool and unlock its glory

Pros

After just a few hours of training, it becomes fairly manageable to use the tool and build dashboards.

Cons

Server administration can take quite a while when updating versions especially since multiple minor and major releases come out each year.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LH

Layne H.

Higher Education, 11-50 employees

More than a year

5.0
November 2023

Visually engaging data at every turn

Pros

Being able to turn raw data into clear, visually appealing dashboards has been a huge plus. It makes the information much easier for colleagues to read, follow and understand.

Cons

The training materials haven't been my favorite part. There are times when certain features feel confusing and it isn't always simple to track down a clear answer.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LH

Lizandro H.

Broadcast Media, 500+ employees

Less than a year

4.0
November 2023

KPIs presented with crystal clarity

Pros

Being able to present the key information that matters most is a big plus and creating multiple dashboards makes it even more useful. It also does a really good job of showing KPI breakdowns clearly which makes comparing them much more practical.

Cons

One frustrating part is how long it takes for the generated information to refresh. In many cases, it took a full two days before the KPI data reflected the most current numbers.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

BK

B.Naveen K.

Information Technology and Services, 500+ employees

Less than a year

3.0
November 2023

Speedy dashboards with occasional limits

Pros

A big advantage of Tableau is how flexible the dashboard filtering can be. The information is clear, easy to present and simple to draw insights from. Its drag-and-drop interface also helps teams pull out useful data quickly and without much hassle.

Cons

One downside is that there are restrictions on the external images you can import into it workbooks. It also tends to slow down quite a bit when working with large, heavy tables.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

AEL

Andres Ernesto L.

Computer Software, 500+ employees

More than a year

4.0
November 2023

Stellar support paired with smooth integrations

Pros

Excellent support, useful tools, simple integration and a very active community make this software a great choice.

Cons

I have noticed the platform can be slow at times and there are other appealing options available that offer competitive functionality and pricing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

JW

James W.

Information Technology and Services, 51-100 employees

Less than 6 months

3.0
November 2023

Rich connections but a tough climb

Pros

One thing that worked really well with Tableau was how many other providers it connected with which made it really useful for bringing data together across the whole tech stack. It also let me import data from Excel and other file types without much trouble.

Cons

Getting started with it was pretty tough. The setup process and overall learning curve felt very difficult and the tool never came across as user friendly. Building dashboards and setting up real-time reporting took a lot of time and effort and I never really reached a point where it felt like I was using it anywhere close to its full potential.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

5

Functionality

6

A

Anonymous

Government Relations, 11-50 employees

Less than a year

4.0
November 2023

Import data flexibly for deeper analysis

Pros

One thing I really enjoyed was how simple it was to import data for collection and analysis.

Cons

It would be even better if there were more training materials available for people who are new to the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Insurance, 500+ employees

Less than a year

5.0
November 2023

A beautiful UI with certifiable value

Pros

Very user friendly, with a decent interface and a really worthwhile certification that helps showcase your skills with the product.

Cons

I don't have any real complaints. I got started in data analytics by teaching myself how to use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Sam b.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
November 2023

Comprehensive dashboards for deep analysis

Pros

At work in startup environments I have relied on this tool for building dashboards, sharing data, analyzing information and even handling statistical analysis.

Cons

There isn't anything specific I'd point out as a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FY

Frusquin Y.

Information Technology and Services, 1-10 employees

Less than a year

4.0
November 2023

Packed with features that actually help

Pros

There are plenty of useful features in this software and it does a really nice job of helping create visually attractive dashboards.

Cons

Getting started can be challenging especially for beginners since the software has a steep learning curve at first. With time and practice though, it becomes much easier to master.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

SB

Sam b.

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
November 2023

Maintain control across all data sources

Pros

Working with data in Tableau is not a hassle at all and it's simple to manipulate information, review summaries and build or view dashboards.

Cons

It would be even better if more features were added so it could cover tasks that currently still require other tools.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

WS

Waheed S.

Construction, 51-100 employees

More than a year

5.0
November 2023

Flexibility to adapt to changing needs

Pros

Tableau stands out as one of the top business intelligence tools, with a wide range of features that help businesses build dashboards and track KPIs effectively. It's user friendly, highly flexible and capable of handling even very complex requirements.

Cons

It's one of the best applications I have used and I don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

MIchael D.

Publishing, 101-500 employees

Less than 6 months

5.0
October 2023

Reliable dashboards with custom touches

Pros

Using Tableau every day has made it a key part of how I get my work done. The interface is well designed, it's simple to move around in and customizing views is very easy. I have come to depend on features like the daily subscription that sends my to-do list to my inbox each morning which helps me stay on top of everything and work more effectively.

Cons

One downside is that the data feed runs overnight so there isn't really a way to make last-minute updates to the data.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AG

Alexandra G.

Wireless, 500+ employees

Less than a year

5.0
October 2023

Alternative views for every dataset

Pros

One of the best parts is how it brings together a huge number of data sources and large volumes of information into visualizations that are simple to navigate. It's also highly customizable so you can create different kinds of views depending on what you need.

Cons

Exporting data can be a bit tricky and you really need someone with good data visualization expertise to build visuals that are actually useful.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CM

CLIFF M.

Insurance, 500+ employees

More than a year

5.0
October 2023

Blend data sources into cohesive visuals

Pros

Working with Tableau has not been a problem. Plus its visualization capabilities are excellent and it does a really good job of connecting with different kinds of data sources.

Cons

One area that can still be tricky is getting the joins set up at the correct level within the platform.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 1-10 employees

Less than a year

4.0
October 2023

Endless ways to visualize your world

Pros

One thing that really works well is the functionality. It lets you present data in several different ways which makes it much easier to highlight the key analytics clients need to notice.

Cons

Getting started can feel a bit hard unless you take the training first but after that it becomes fairly easy to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

FP

Fernando P.

Computer Software, 11-50 employees

Free Trial

5.0
October 2023

Excel integration yields professional exports

Pros

It works really well with my Excel summary file which makes the whole process very convenient.

Cons

For the way I use it, it has been excellent and I am able to create very polished, visually appealing reports.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10