Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

SKT

Song Kean T.

Telecommunications, 500+ employees

More than a year

4.0
September 2022

Flexible dashboards and reports

Pros

Having multiple dashboards available in one place works really well for me and I can filter the data and generate the reports I need based on my preferences.

Cons

I don't really have any complaints. The only thing I'd mention is that, possibly because of the user licensing, I hope I can create more filters whenever needed.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MAUI

Mohammad Arif Ul I.

Food & Beverages, 101-500 employees

Less than a year

4.0
September 2022

comes with plenty of useful features

Pros

Getting started with Tableau doesn't take much effort because the interface is user friendly and it works well on mobile too. It handles large volumes of data without slowing down dashboard performance which is a big plus. On top of that it comes with a lot of useful and resourceful features.

Cons

The biggest downside is the price which feels expensive. It also limits selection to a single value in some cases and parameters have to be updated manually whenever the data changes. Scheduling is missing and the data cleansing capabilities still need improvement.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

PM

Pavan M.

Education Management, 51-100 employees

Less than a year

5.0
September 2022

Good visuals that perform well

Pros

It brings a lot to the table. Some of the biggest strengths are its impressive visual capabilities, user friendly design, strong performance, support for multiple data source connections, an active community and forum and mobile-friendly access.

Cons

It does have a few downsides though including pricing and some security concerns.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

RH

Rosanna H.

Apparel & Fashion, 500+ employees

More than a year

5.0
September 2022

Dashboards with clear information

Pros

Tableau brings all of our metrics together and gives us a really strong way to visualize the data from multiple angles, with every data point presented in a lot of useful ways.

Cons

The only part that seems a little challenging is manipulating the data correctly. Since I don't use it often enough to become an expert, making even small changes isn't always easy.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

HS

Hannah S.

Law Practice, 101-500 employees

More than a year

5.0
September 2022

work for any team

Pros

The software is very adaptable and gives businesses a broad range of options to work with. You can zero in on specific areas and targets, then apply those insights across other teams or departments in the company. It's also easy to understand and the dashboard performs well so it's accessible for users with different experience levels.

Cons

At times the software does lag and can be slow when updates are happening. There are also a lot of analysis options available which can feel a bit overwhelming or unnecessary for some users, depending on what the company actually needs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SE

Stacie E.

Health, Wellness and Fitness, 500+ employees

More than a year

3.0
September 2022

looks nice but not easy to use

Pros

Tableau does a really good job of turning large amounts of data into clear, attractive visuals.

Cons

Using it doesn't feel very user friendly to me and it also isn't supported well across every platform.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

AM

Anastasiia M.

Real Estate, 500+ employees

Less than 6 months

5.0
September 2022

Feature rich dashboards

Pros

Tableau comes with a wide range of capabilities for building advanced dashboards for analytics and reporting. The interface is pleasant to work with and the documentation is very detailed and helpful. It also offers plenty of functionality for data collection and preparation which adds a lot of value.

Cons

Getting familiar with everything can be difficult because it feels like a highly technical platform. Some features are not very user friendly especially for users who do not have an analytics background.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

10

Functionality

10

RR

Raju R.

Warehousing, 500+ employees

More than a year

5.0
September 2022

All your visual analytics in one spot

Pros

Having all the data in one place makes a big difference and the visual analysis features help a lot when working through information.

Cons

It does slow down at times but overall I am still very satisfied with it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Internet, 51-100 employees

More than a year

3.0
September 2022

Strong analysis but dashboards cost too much

Pros

It is excellent for exploratory data analysis and it makes it possible to create really impressive visualizations. After you get familiar with how it works, exploring data and uncovering insights becomes much more natural and efficient.

Cons

Compared with other tools it is quite expensive and rolling it out across an entire company for dashboard use can be far too costly for startups. I am also not a big fan of it for dashboards since the discovery and navigation experience is not very welcoming for business users and dashboards can be difficult to find. On top of that building dashboards in it is less simple than it is in other platforms. While it can produce highly advanced dashboards, doing that takes significant time and expertise which many data users in a company may not have.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

6

Functionality

5

NT

Nathalie T.

Hospitality, 500+ employees

More than a year

5.0
September 2022

great analytics!

Pros

Tableau handles data visualization and analysis really well, even when working with high-volume and complex databases.

Cons

At times it doesn't feel very user friendly and proper training is needed to get the most out of all its capabilities.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

MS

Marc S.

Telecommunications, 101-500 employees

Less than 6 months

5.0
September 2022

Quick updates on your KPIs

Pros

Handling 8,000 orders a month for a major telecommunications provider means I need current data at all times. My KPIs refresh every 15 minutes so I can quickly spot where action is needed and respond right away. The biggest advantages are the speed and how simply the reports can be adjusted to fit changing needs.

Cons

The visualization options still feel limited. We track several KPIs across different worksheets but there's no way to have them cycle through automatically.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HU

Harish U.

Financial Services, 500+ employees

Less than a year

5.0
September 2022

Dashboards we can customize

Pros

The customizable dashboards are a huge plus. Honestly Tableau supports just about everything I need.

Cons

The interface feels a bit dull and working with large datasets can be challenging.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

SA

Sandro A.

Computer Software, 11-50 employees

More than a year

5.0
September 2022

packed with good mapping tools

Pros

Turning data, ideas and analysis into visually appealing dashboards is where Tableau really shines. The drag and drop functionality makes it very approachable to use and it feels especially innovative when working with maps and different geographic data layers across the globe.

Cons

There is very little to complain about with the app. The only minor issue that can be irritating is when using Excel spreadsheets as a data source since updates made in Excel sometimes do not sync properly with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

IH

Ian H.

Automotive, 51-100 employees

Free Trial

5.0
September 2022

A reliable tool for data analysis

Pros

A great piece of software for data analysis that performs well for its intended purpose.

Cons

I didn't run into any real issues with it but it ultimately wasn't the right match for what our team needed.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Electrical/ Electronic Manufacturing, 500+ employees

More than a year

4.0
September 2022

Clear visuals with strong reporting

Pros

It's a tool that makes information much easier to understand because it presents data in a very visual way.

Cons

At the beginning, it can be hard to grasp how it works so it does require some learning and getting used to.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

AL

Alfonso L.

Consumer Goods, 500+ employees

More than a year

4.0
September 2022

Great for analyzing pricing data

Pros

Handling large datasets is where Tableau really shines. At my company, we use it to work through hundreds of thousands of orders and build a clear story around pricing analysis. It also helps turn all of those numbers into something meaningful so decision-makers can actually understand the trends and take action from them. I'd absolutely recommend Tableau to anyone looking for a strong data analysis tool.

Cons

One area that can be frustrating at times is creating calculations in the software. It would be much better if the designers could simplify that part and make it more user friendly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

DT

Daniel T.

Telecommunications, 500+ employees

More than a year

5.0
September 2022

Bring all your data together

Pros

It brings a lot to the table when it comes to simplifying work, automating tasks and turning data into clear visualizations. It makes information more accessible and helps organize and centralize everything so stakeholders across different departments can use it effectively. One big benefit is that it cuts down on duplicated effort and keeps everyone working from the same source of data.

Cons

Honestly there's not much to complain about. If I had to point to something, it would probably be the pricing and even that feels like a minor criticism.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

AD

Ashirbad D.

Information Technology and Services, 101-500 employees

More than a year

5.0
September 2022

Accurate insights from good dashboards

Pros

Tableau has been one of the most dependable tools I have used for data visualization and analytics. It comes packed with features and does an excellent job of turning large volumes of data into accurate, insightful dashboards. I have been very happy with it overall.

Cons

Honestly after using the product, I haven't come across anything that felt unnecessary.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

BF

Belinda F.

Research, 1-10 employees

Less than a year

5.0
September 2022

Good visuals with mapping features

Pros

When it comes to statistical analysis and big data visualization, Tableau is really useful. It works especially well for geospatial analysis and I can connect directly to databases to pull data for reporting and exploration. The visuals and maps it creates look excellent and it also supports connecting data from a variety of sources which makes analysis much more flexible.

Cons

Even though it's one of the best tools out there for data visualization and geospatial analysis, the pricing can be pretty high for anyone trying to stay within a tight budget.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NB

Neha B.

Computer Software, 11-50 employees

More than a year

5.0
September 2022

Strong reporting with clear visuals

Pros

Tableau has been a really strong option for reporting. Before switching, I was depending on spreadsheets and managing everything there was time-consuming and tiring. With Tableau, I can look at my data more clearly and create charts and graphs from it without much effort. Overall, it's efficient, user friendly and one of the most widely recognized reporting tools available, with plenty of integration options.

Cons

The biggest downside is the cost and it also feels somewhat limited in features when compared with other analytics tools. Some alternatives, including open-source options like R Shiny, offer a wider range of capabilities for presenting data visually in graphical formats.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9