Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0
August 2021

Dashboards with clear insights

Pros

It is one of the strongest data visualization tools out there. It makes data analysis, dashboard building and report creation very easy. Turning raw data into visualizations is easy and even business users can work with the tool to explore data and pull out meaningful insights. On top of that its community regularly shares some really impressive dashboards.

Cons

The tool's performance especially when it comes to resource usage, still has room for improvement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AJ

Abasiekpeme J.

Telecommunications, 500+ employees

More than a year

5.0
August 2021

Dashboards we count on regularly

Pros

After more than a year of using Tableau, it has turned into a tool we genuinely depend on in our day-to-day work. One of the biggest advantages is how user friendly it is once you get into it and overall it's quite user friendly. Compared with other analytics platforms that feel overly complex, it doesn't take much time to pick up or start working with. At this point it would be hard to imagine managing without it.

Cons

It really shines when it comes to data visualization but it isn't without drawbacks. The interface can feel challenging at the beginning and some of the features are a bit confusing when you're first learning them. I'd definitely suggest spending time researching and understanding the product before committing especially since the pricing can be pretty expensive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

VS

vikash S.

Computer Software, 500+ employees

More than a year

3.0
August 2021

Expensive licensing with limited connectors

Pros

Tableau is a really strong tool especially when working with large datasets. It handles even terabytes of data very well and still keeps performance fast. The data visualization and metric reporting feel top-tier and the BI dashboards are definitely at an industry-standard level.

Cons

The biggest downside is the price since the licensing is very expensive. That makes it hard for SMBs to adopt. Another issue is that connectors are not available for every data source so data often has to be transformed first using code or another tool before it can be used in it.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

5

Functionality

5

AH

AnhTuan H.

Education Management, 101-500 employees

Less than 6 months

4.0
August 2021

Versatile visuals for large datasets

Pros

It can handle large amounts of data without trouble and the wide range of visualization options really makes it stand out.

Cons

Because it is so powerful and accepts data from many different inputs, it can get a bit confusing when information is placed in the wrong field.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

8

VB

Vishal B.

Information Technology and Services, 101-500 employees

More than a year

5.0
August 2021

Strong dashboards with good visuals

Pros

Among business intelligence platforms, Tableau stands out as one of the strongest options out there. The visual interface is polished and user friendly and creating dashboards is very convenient. Setting up alerts also works really well. On top of that the desktop version includes a strong set of features that covers most business needs.

Cons

There are still a few places where it could get better. Moving around between multiple sheets can feel tedious especially when you want to rearrange several sheets within the same workbook. Its Explorer could also use more functionality since many of the features available in Tableau Creator/Desktop are important for dashboard creation and should be included in the online version too. Another gap is the lack of direct integration with files stored in AWS S3 which would be very useful to have.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

CR

Caroline R.

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0
August 2021

Flexible reporting options

Pros

There's a ton of flexibility in Tableau which is what I enjoy most. You can customize just about everything and once your data is structured the way you need it, all the interactions and visualizations are right there to work with. Pulling reports and applying filters is also really convenient which makes exploring the data much more efficient.

Cons

One challenge is making sure the data going in is actually accurate though that's not really software fault. If the source data is messy or incorrect, the results will reflect that. Keeping data clean and reliable before bringing it in is essential if you want the output to match expectations.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

FM

Flavia M.

Internet, 11-50 employees

Less than a year

5.0
August 2021

Regular updates with strong dashboards

Pros

Tableau is an excellent option for anyone working with data analysis and visualization. It gets regular updates and installing each new version has been very easy. Also it integrates to a broad mix of data sources including Excel files, Google Drive, SQL and more. On top of that the platform gives you plenty of flexibility to build many kinds of visualizations and perform a wide variety of calculations.

Cons

Coming from a background outside of data sources and visualization, the learning curve felt a bit steep and the interface was not immediately user friendly. It took some time to become comfortable with it and I still end up checking its documentation regularly. Even with that it's a very full-featured tool and a strong way to organize, prepare and share information across the company.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RA

Robert A.

Computer Software, 51-100 employees

More than a year

5.0
August 2021

Dashboards with strong connections

Pros

Creating dashboards is very easy and connecting it to MySQL and MongoDB has been really convenient.

Cons

There are not many downsides overall though I would appreciate more widget options. Setting up the geospatial features can also be challenging.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Education Management, 500+ employees

Less than a year

5.0
July 2021

Good visuals across all data

Pros

Working with multiple data sources in one place has been a big advantage for us. Tableau's visualizations are really the standout feature and they do an excellent job of turning complex information into something much easier for non-technical people to understand. That ability to make data more digestible played a major role in our decision to go with this product.

Cons

The only downside I can point to is the cost. It can be fairly expensive especially for some companies.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

A

Anonymous

Hospital & Health Care, 500+ employees

More than a year

5.0
July 2021

AI-driven dashboards that help

Pros

The AI-powered data visualization is a standout and connecting to multiple data sources is pretty hassle-free. There's also plenty of flexibility when it comes to customization which makes it work well for different reporting needs.

Cons

The pricing is on the higher side compared to similar tools and it can take some time for new users to get comfortable because the learning curve is steeper.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

R.

Raveena ..

Accounting, 51-100 employees

Less than a year

4.0
July 2021

Good tools for data visualization

Pros

Working with Tableau is very easy. It comes with plenty of data visualization features, manages data well and lets you present information in different ways. You can use pie charts, bar charts and other visual formats to view and understand the data clearly.

Cons

It works well overall but at times it takes longer than expected to process and load data.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

CS

Chandra S.

Consumer Services, 500+ employees

Less than a year

4.0
July 2021

Clear reports all in one place

Pros

Having all my data-heavy reports available in one place is really convenient and they're laid out in a way that's simple to read. It also handles multiple reports well, with each one able to include different categories of information.

Cons

The part I am not a fan of is how bulky the software feels. It can take up a fair amount of computer memory and it's sometimes slow to open and get going.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SA

Shawn A.

Banking, 500+ employees

More than a year

5.0
July 2021

Good visuals for every team member

Pros

One thing I really appreciate about Tableau is how constantly the product keeps evolving and improving. It makes data profiling and visualization accessible even for regular users without deep technical skills. On top of that Ask Data is an excellent feature that helps business users create visualizations much more effectively.

Cons

Building out the data model can be pretty time-consuming. It also processes and returns query results line by line so larger queries can end up taking quite a bit of time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SH

Steven H.

Education Management, 101-500 employees

Less than 6 months

4.0
July 2021

decent visuals for quick presentations

Pros

Using the public version I have been able to upload data right into the platform, adjust the fields and create some really nice visualizations. It works well for presentations and is simple enough to use when the project doesn't need anything too complex.

Cons

One limitation with the public version is that you cannot save your work outside the platform. There are also quite a few advanced features and those can be difficult to understand or use.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

6

CN

Cameron N.

Logistics and Supply Chain, 51-100 employees

More than a year

5.0
July 2021

Dashboards with useful information

Pros

Tableau brings data collection and visualization together in one dashboard that's simple to understand. It works well whether you need a big-picture summary or want to dig into the finer details and both can be done without much trouble.

Cons

Things can get a bit confusing if you're not familiar with how the datasets are structured or the naming conventions being used but that feels more like a business-side issue than a problem with the software itself.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

NB

Noopur B.

Hospital & Health Care, 500+ employees

Less than a year

5.0
July 2021

A central hub for data insights

Pros

A simple and user friendly data visualization tool with endless ways to present information and analyze it using built-in tools and formulas that make understanding data much better.

Cons

Honestly there's nothing not to like. It really feels like a one-stop shop for all data analysis needs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 101-500 employees

Less than a year

4.0
July 2021

Software connects without issues

Pros

Working with Tableau alongside other tools feels much more convenient because its integration with different software makes switching between platforms a lot simpler during day-to-day tasks.

Cons

One area it could still improve is its export functionality especially by making it easier for users to export content into different formats whenever needed.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

MA

Mohamed A.

Leisure, Travel & Tourism, 51-100 employees

More than a year

3.0
July 2021

Great visuals but frustrating delays

Pros

Tableau works well for turning data into visuals especially when tracking KPIs, C.SAT survey results and employee rankings.

Cons

The downside is that data loading can take quite a while and you often have to wait for updates to stop before using filters. On top of that some CRM users cannot see the search filters at all.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

AS

Anirudh S.

Higher Education, 51-100 employees

More than a year

5.0
July 2021

Make decisions based on data

Pros

Tableau does a really good job of turning data into visuals that are easy to understand and that makes it much quicker to make informed decisions.

Cons

At first glance, the dashboard can feel pretty intimidating for someone new so an AI-guided on-screen tutorial would make the first-time experience much more approachable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

TN

Thao N.

Marketing and Advertising, 51-100 employees

Free Trial

4.0
July 2021

Popular dashboards that are easy to use

Pros

Putting together my own dashboards in Tableau is very easy and the interface is simple to work with. Its popularity is also a big plus because almost everyone knows the tool so it's easy to talk things through and share ideas with friends.

Cons

Once you need more customization to fit your specific business needs, the cost starts to climb and can become very expensive.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7