Total 1521 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

32%

3

Stars

4%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

SB

Sayali B.

Hospital & Health Care, 51-100 employees

More than a year

5.0
July 2021

Real-time insights with strong integrations

Pros

One thing that really stands out with Tableau is how well it integrates with other tools. The built-in connectors make it simple to set up a data pipeline and being able to work with real-time data is a big advantage.

Cons

There are times when the visualizations don't appear the same between the tools Desktop and Live. Also not every feature available in Desktop works properly on Live.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JP

Johnna P.

Legal Services, 1-10 employees

Less than a year

5.0
July 2021

Polished reports with easy dashboards

Pros

Using it is not a hassle and getting around the platform is easy too. The reporting interface looks clean and professional and the customization options are a big plus as well.

Cons

One thing I'd really want is client-facing logins we could share with clients so they can check dashboards on their own in real time, instead of relying on us to download and send everything each time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Telecommunications, 51-100 employees

More than a year

4.0
July 2021

Strong dashboards with good visuals

Pros

The visualization features are really strong. Working with large data sets, multiple dashboards and different graphs in Tableau feels much more manageable than it does on other platforms.

Cons

Integration still needs a lot of work. Plus it cannot read formula fields from Salesforce which is frustrating because those fields have to be rebuilt again inside the tool.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

E-Learning, 500+ employees

Less than 6 months

5.0
July 2021

makes a positive difference

Pros

The way information is visualized in Tableau makes a big difference. Compared with other tools, it delivers a much better experience for the end user and makes the data more engaging to work with.

Cons

Getting started with the tool can be a little challenging at first but after some practice it begins to feel natural.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AG

Ashay G.

Logistics and Supply Chain, 500+ employees

Less than 6 months

5.0
July 2021

Quick charts with strong dashboards

Pros

Creating all kinds of charts and dashboards with this software feels far more capable than what Excel can handle. It also runs much faster than MS Excel when processing data which saves a lot of time. On top of that sharing dashboards across other platforms is very convenient and makes the overall workflow much simpler.

Cons

A few areas still need improvement and one of them is better customization in the color palette. Having more flexibility there would make dashboards look more vibrant and feel more user friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ZT

Ziga T.

Gambling & Casinos, 51-100 employees

Less than a year

5.0
July 2021

Highly recommended by users

Pros

Honestly I am happy with just about everything in Tableau. It's very user friendly, incredibly powerful and overall a tool I'd recommend to anyone.

Cons

My only suggestion is around task cancellation as sometimes when I cancel a task, it crashes or stops responding which is definitely a downside.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

JS

Jacob S.

Insurance, 500+ employees

Free Trial

5.0
June 2021

Flexible for discovering data insights

Pros

It offers a lot of flexibility and that opens the door to doing a wide range of analyses. It's a powerful tool for uncovering new insights and spotting discoveries in your data that you might not have noticed otherwise.

Cons

At the same time it wasn't very easy to use without the right tutorials. When I was working with sparse data sets, it was especially hard to know where to start or how to approach the analysis.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

SM

Shane M.

Marketing and Advertising, 500+ employees

Less than a year

5.0
June 2021

Dashboards that work on any device

Pros

Tableau really shines when it comes to data visualization. It handles very large datasets well and even with around a million rows, the dashboard performance stays strong. Building dashboards is interactive and easy with the drag and drop approach and it works reliably and efficiently across different devices.

Cons

One limitation is the lack of scheduling or automatic refresh functionality. It also doesn't offer an option to import custom visuals. On top of that scaling it across a very large organization can become quite expensive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

SM

Shannon M.

Financial Services, 500+ employees

Less than a year

5.0
June 2021

Features that keep getting better

Pros

The software keeps introducing plenty of new capabilities, including Ask Data which lets users take advantage of natural language processing. Bringing in these added features helps Tableau remain competitive in the market.

Cons

One downside is that it doesn't release some improvements as quickly as competitors. For example Power BI offered a few features sooner, while it took longer to make them available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Banking, 101-500 employees

Less than a year

5.0
June 2021

A central hub for KPI reporting

Pros

Tableau works really well as a central place to keep reports and display different KPIs in one spot. A big plus is being able to create graphs and charts that I can quickly copy into presentation decks.

Cons

I honestly don't have any major complaints though it would be even better if data refreshes happened in real time and if there were more chart and graph choices available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

TP

Tanusree P.

Computer Software, 1-10 employees

Less than a year

5.0
June 2021

Professional dashboards for leaders

Pros

It delivers dashboards that look polished and professional while still being simple to understand which makes it especially effective for presentations to top management. It also comes with plenty of features to improve the overall look and feel of dashboards and the data prep tool is a really valuable addition for getting data ready before building analytics dashboards.

Cons

It would be even better with stronger performance tuning options, along with improved compression and more reliable error-handling mechanisms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

CB

Cy B.

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
June 2021

Polished dashboards that stand out

Pros

Putting together and presenting the information I need is very easy with this tool. The final result looks much more professional than showing everything in a basic Excel spreadsheet.

Cons

It is not quite as user friendly as I expected at first. That said, there are plenty of training courses available that make it much easier to learn how to use the software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AP

Adam P.

Telecommunications, 101-500 employees

More than a year

4.0
June 2021

Dashboards with broad compatibility

Pros

Tableau is a great option for building dashboards and sharing them across teams to communicate data from a single source of truth. Its connections are reliable and it works well with a wide range of software platforms and ERPs.

Cons

The downside is that it is not as user friendly as some other dashboard tools and tends to require teams with stronger data management and coding experience, rather than offering the flexibility of a data cube with more self-service options. Creating custom reports on your own can also be challenging which leads to bottlenecks and increases the number of requests instead of enabling true self-service.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Automotive, 500+ employees

More than a year

5.0
June 2021

More flexible reporting options

Pros

It's opened up a completely new range of reporting possibilities for our team. Compared with the software we used before, this seems more user friendly and gives users a lot more flexibility when building reports.

Cons

There's definitely a learning curve with it. If you want to really dig deep, you need to already have a pretty clear idea of what you're looking for and how to work with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Utilities, 500+ employees

Less than 6 months

5.0
June 2021

Strong analytics with good visuals

Pros

There are a lot of features available for analyzing data and presenting it through visuals in a really effective way.

Cons

I wish navigating the data were easier and that creating filters in the model was simpler to understand.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

NS

Natalie S.

Hospital & Health Care, 101-500 employees

Less than a year

4.0
June 2021

Quick exports with good visuals

Pros

The platform is easy to work with, offers excellent visualizations and makes downloading reports quick and convenient.

Cons

Building reports can be challenging at first but after spending some time learning it on your own, it becomes much more manageable.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

MD

Manmeet D.

Computer Software, 101-500 employees

Less than a year

4.0
June 2021

Strong integrations with good dashboards

Pros

This tool packs in a lot like so many features and options that it seems almost unlimited. It does take time to get comfortable with since building your own dashboards or reports isn't especially easy and the number of options can feel overwhelming at first. Still the finished dashboards look very polished. Its connectivity with data warehouses is excellent and integrations with platforms like Snowflake and Salesforce are a big reason it stands out as an industry leader.

Cons

This isn't really a major downside but the platform definitely has a learning curve and takes a fair amount of ramp-up time before you're fully confident creating or editing content. If you're just viewing data though, it's much simpler to navigate.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Graphic Design, 11-50 employees

More than a year

5.0
June 2021

Import Excel and automate reports

Pros

One thing that really works well for us is how neatly Tableau fits into a workflow that already depends a lot on Microsoft Excel. We capture and store a lot of our data in spreadsheets first so being able to bring Excel files straight into Tableau as raw data is a big plus. From there, the platform makes it possible to turn that data into very strong visualizations with its feature set. Another benefit is that it lets you blend data from multiple sources and analyze everything together instead of handling them separately. The feature I probably get the most value from is report scheduling since it refreshes reports automatically every day. That saves me from having to repeat the same manual task daily and makes it much easier to keep an eye on important metrics.

Cons

Performance can become an issue when the datasets get larger since it tends to slow down noticeably. Also, while the visualization side is very strong, I think it could use more statistical capabilities so users can pull deeper, more detailed insights from their data.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

EC

Elyes C.

Information Services, 101-500 employees

Less than a year

4.0
June 2021

Secure access with strong dashboards

Pros

One of Tableau's biggest strengths is the quality of the dashboards you can build after analyzing collected data. The interface is user friendly which makes the work a lot more manageable. It also helps on the security side since you can strengthen authentication by enabling SSO through Azure, G Suite and similar providers.

Cons

With the cloud offering, I do think Tableau Online should consider giving users more access to manage the server side because that can become a blocker in certain situations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

NML

Nives Marie L.

Information Technology and Services, 500+ employees

More than a year

5.0
June 2021

offer multiple visualization options

Pros

A big reason I enjoy using Tableau is the level of interactivity and the wide range of visualization options it offers. Preparing data is fairly easy too, the interface is user friendly and the drag and drop functionality makes building dashboards and reports feel natural.

Cons

One challenge is that the learning curve can be pretty steep for people without prior experience. There also aren't enough pop-up prompts or built-in guidance for new users and reporting can require familiarity with advanced SQL operations.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10