Calmo

This feature enables users to start a chat and receive instant insights directly from live production data. The system simultaneously analyzes logs, metrics, and other sources to quickly understand critical system alerts, allowing on-call teams to triage and manage issues without navigating multiple dashboards.

Calmo agents are equipped with the ability to perform complex, multi-step actions beyond simple diagnosis. This allows them to autonomously draft Pull Requests, create post-mortem documents, update stakeholders, and execute infrastructure commands, automating the entire incident lifecycle from alert to resolution.

The software uses its AI to resolve issues faster by conducting autonomous root cause analysis (RCA). It correlates data from infrastructure scans, code repositories, metrics, and logs to accurately pinpoint the exact faulty line of code or infrastructure component causing the production incident.

Users can upload their specific Standard Operating Procedures (SOPs), playbooks, and runbooks directly into the platform. This central knowledge folder ensures that all AI-powered investigations strictly adhere to the organization's existing internal protocols and predefined security and operational guidelines.

This feature automates the full incident response lifecycle, from the moment an alert fires in tools like PagerDuty to its final resolution. It minimizes the need for human intervention in initial triage, ensuring that service level agreements (SLAs) are protected and production issues are resolved efficiently in minutes.