
ChatGPT Reviews
Total 48 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars23%
4
Stars48%
3
Stars25%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Elvis T.
Entertainment, N/A employees
Less than a year
“good for research with limited with new info
Pros
It makes doing research so much faster and finding the right information way easier. Its super useful for generating and creating documents even when I am away from my computer.
Cons
Its not always accurate when it comes to new information or things that just became available. Sometimes... it's restricted from generating certain content due to its policy.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5
Anonymous
Non-Profit Organization Management, 1-10 employees
More than a year
“Powerful for content but formatting issues persist
Pros
it helps us scale up our efforts by doing deep research and even drafting and refining the basic structure of articles, social media posts and applications. The best part is that it works in the background. Being able to select different models is a game-changer for power users, allowing us to optimize the output. Plus it reads attached files and understands them in context which is amazing!
Cons
there are times when I give It specific instructions on how to format things, but it still sticks to the previous format or just ignores what I said. It does not happen often but it's more common when there's a lot of history or text for it to sort through. Also it tends to go with whatever direction you give it even if it's wrong like telling you an idea is good when it's not.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Shivam K.
Computer Software, 500+ employees
More than a year
“helpful support
Pros
What I really liked about It is its helpful customer support and low learning curve. It feels secure to use and it's a lifesaver for content creation, article writing and content marketing. The customization options are also really flexible, catering to different needs.
Cons
sometimes its answers feel repetitive or too generic. For more complex topics, it definitely needs clearer guidance. Customization is limited at times and the responses can lack accuracy, so I always double-check before using the content.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Elizabeth H.
Research, N/A employees
Less than a year
“Life-changing solution
Pros
Honestly.. this app has single-handedly saved my life! I use it for pretty much everything. What did I even do without it before?
Cons
I really wish it would remember more about me. Like I have told it where I live at least 20 times and it still doesn't remember. It's a little annoying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aaron D.
Construction, 11-50 employees
More than a year
“Fast and efficient tool
Pros
Whether I am using the app or the browser version.. both work fast and efficiently. It has saved me so much time organizing data, formatting and doing much more!
Cons
the free version just was not enough for me. I found that having the paid version is definitely the way to go for speed, efficiency and unlocking the full power of the tool.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Leandro A.
Computer Software, 1-10 employees
Less than 6 months
“best for coding
Pros
this AI is great for generating code, content, images and videos. It works really well. I use it for code reviews, refactoring and a lot more.
Cons
not great for generating videos but overall, it's been a good experience. Sometimes the videos it generates don't make sense but it's still useful for prototyping and brainstorming ideas.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Bill P.
Non-Profit Organization Management, 11-50 employees
More than a year
“Nonprofit-friendly tool
Pros
a no-brainer for any nonprofit. It helps with grant writing and task delegation making things way easier for a busy office without creating unnecessary clutter. It develops clean materials and is super easy to use and learn.
Cons
The environmental impact of AI definitely makes me think twice. Ethically, though, I believe the benefits'like saving time and increasing value'are important.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Pranab G.
Warehousing, 500+ employees
More than a year
“Perfect for beginners
Pros
Perfect for beginners, whether you are a student or a worker creating content, editing or writing articles. The customer service is excellent and it's safe and easy to use.
Cons
Overall, Its pretty good but there are a few issues like the lack of emotional intelligence. It can sometimes miss the mark when it comes to tone or empathy.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
7
David James D.
Civic & Social Organization, 11-50 employees
Less than a year
“Interactive and smart tool
Pros
I love that I can train It to understand how I speak, write and my style. It's so interactive and with the right prompts, it gets pretty close to what I am trying to say. Theres minimal editing needed and it follows directions after learning from me. It's an awesome tool.
Cons
I call it a genius because that was my first impression. In the beginning, I noticed it would forget or get off track with what I was expecting but once I got better at developing prompts, it became a great tool. The occasional lack of understanding was frustrating but it got better as I improved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 500+ employees
Less than a year
“very helpful for IT tasks
Pros
As an IT professional, I sometimes need suggestions for bug fixes or error codes. My company laptop restricts some browser links, so I open It on my mobile, give it the error code in text and it guides me on how to fix it. It even suggests what I can do to avoid issues in the future.
Cons
AI photo generation sometimes takes time because a lot of users are using it. It's not entirely It's fault'sometimes, our high-speed internet is iffy too.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Parker S.
Music, N/A employees
More than a year
“Simple to use but limited free features
Pros
I like how simple and easy the app is to use. Just a simple sentence prompt can give me all the info I need and more. I use this app in so many ways for both work and home life and I don't know what I'd do without it.
Cons
there are limitations on free features. The main drawback is the limit on how many prompts and responses you can get. thats the only downside for me.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
6
Functionality
6
Amos R.
Entertainment, 1-10 employees
Less than a year
“best choice for learning
Pros
Such a great tool for learning new things and creating action plans for what I want to achieve. I also love how it simplifies creating blog posts, emails and even marketing copy.
Cons
I am not sure if it's my computer or the site itself but It lags and I have to be patient when waiting for my requests to process.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Dennis N.
Civic & Social Organization, 11-50 employees
Free Trial
“too expensive for nonprofits with poor support
Pros
We can not use it because, as a nonprofit organization... we were only offered the paid plan for �358 per month.
Cons
the usage fee of 358 euros per month for our group of young people is much. there's no support for nonprofit organizations in the education sector and the support team is impersonal, often giving no-reply email responses days later.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
1
Functionality
3
Luke H.
Banking, 500+ employees
More than a year
“Helpful for writing but needs fact-checking
Pros
I appreciate how It shakes out outlines, reworks phrasing and helps break up info that feels messy. It makes the first steps of writing so much lighter.
Cons
It is not great with facts. If you are using it for names, figures or quotes... it's always worth double-checking or you might end up having to fix things later after the draft is done.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5
Charlene B.
Education Management, 11-50 employees
Less than a year
“time-saving but free version lacks performance
Pros
An excellent assistant for writing, rewording and coming up with ideas quickly. It saves me a ton of time when I am creating content or preparing documents.
Cons
you need to rephrase your questions to get the most accurate answers. The free version also has some performance limitations, so it's not perfect.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Megan M.
Commercial Real Estate, N/A employees
Less than 6 months
“Aligned workflow but limited subscription
Pros
What I like most about It is how helpful it is with creating content and marketing for my business. It's really aligned my workflow.
Cons
you don't get much unless you pay for the monthly subscription. The cheapest one is just under $20 which feels much for what you get with the free version.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
6
Anjali M.
Telecommunications, 500+ employees
More than a year
“Fast for brainstorming
Pros
I use it for brainstorming new campaign ideas for my clients and it's super fast. I can get 20 ad headlines in one minute for A/B testing. It also helps me find keywords for SEO. I can ask it to create a customer persona and it gives me a solid starting point. It saves me so much time on initial research.
Cons
the ideas It gives are not always very creative. They tend to be kind of general. For SEO, the keywords are okay but I still need my professional tools. The ad copy it writes also needs a lot of editing to match the brand voice and it doesn't understand customer emotions deeply.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Osyruu O.
Internet, N/A employees
More than a year
“easy to use but sometimes inaccurate
Pros
how easy it is to use and how quickly It provides clear, helpful answers. It feels like having an expert available whenever I need it.
Cons
Sometimes It gives answers that sound confident but are not totally accurate. I've learned to double-check important info just in case.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Gloria H.
Real Estate, 11-50 employees
More than a year
“friendly but adds wrong info
Pros
Super easy and user friendly! It helps me write emails, synthesize information and keep track of notices and newsletters. I also use it for brainstorming event and game ideas!
Cons
It sometimes adds wrong information like dates and times even when I don't ask for it. It's a little buggy when creating documents or adding information, so I always double-check the results.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5
Laurent G.
Internet, 1-10 employees
More than a year
“works best for organizing
Pros
It helps me so much with writing, researching and even organizing. It's clear that the paid version is more powerful than the free one but the $20 is totally worth it. Now, I can create folders, start or integrate chats and have everything in one place which makes it so much easier to stop hunting for old discussions that are often hard to find.
Cons
I have to spend a lot of time explaining things but it often doesn't get it or forgets which leads to mistakes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10