
ChatGPT Reviews
Total 48 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars23%
4
Stars48%
3
Stars25%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Markus J.
Real Estate, 1-10 employees
Less than a year
“content filters restrict creativity
Pros
It gives fast results for organizing topics, summarizing or reviewing written text especially when it comes to readability and providing ideas for further development.
Cons
I keep forgetting instructions and the stricter content filters this past week keep causing warnings when I do creative writing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
5
Flavia R.
Research, 500+ employees
Less than a year
“Helpful answers but lacks scientific references
Pros
In general, It provides clear and helpful answers to my questions. It has different windows for chats on different topics and I can resume them at any time which is super helpful when I am working on multiple projects simultaneously.
Cons
Free version is not great at providing scientific references. Sometimes, it gets the authors and titles wrong or mixes things up.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
6
Angel C.
Food & Beverages, 500+ employees
Free Trial
“nice tool but still needs human touch
Pros
Very useful tool it is and it explains information, sparks new ideas, helps me learn and is available 24/7.
Cons
It can give incorrect information, lacks emotions and can't replace human judgment. Its fluent, confident language might make people trust it too much even when it's wrong.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Briannah H.
Marketing and Advertising, N/A employees
More than a year
“Perfect for content creation
Pros
An excellent tool for content creation. It really helps me generate ideas for article writing or content marketing. It's also great for people who are still learning in any industry. The customer support is amazing and is always there to help when needed. It makes all types of writing and problem-solving very smooth plus the individual accounts ensure your content is safe.
Cons
Takes me some time to figure out what each user wants. I also need to learn to give clear and detailed commands to get the best results.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Dennis M.
Publishing, 51-100 employees
More than a year
“overall good tool
Pros
Great for answering questions. Since I started using it, I've gained a lot of knowledge for my work and research. My experience has been super positive and it saves me tons of time.
Cons
Even though it's great for content creation, one challenge I have noticed is that sometimes it's not accurate or effective enough.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Nilesh P.
Marketing and Advertising, 1-10 employees
More than a year
“Impressive models with poor support
Pros
I'm really impressed with how they are constantly improving their models. I remember using GPT-4 first, then GPT-5 and many models in between and they have all performed well. I especially appreciate how quick and user-friendly the API is.
Cons
I am not happy with their support and I think it needs improvement. Also, their API usage limit is pretty strange and I think they should reconsider it.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
6
Functionality
8
Mariah L.
Non-Profit Organization Management, 1-10 employees
More than a year
“Consistent, accurate & pricey
Pros
There are so many things I love about It! If I had to pick just one, it would definitely be its consistency and accuracy.
Cons
that's a tough one but if I had to pick, it would be that it does not have enough features and it's a little pricier than I'd like to see for what you get.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Suchi S.
Computer Software, 500+ employees
Less than 6 months
“struggles with image editing
Pros
It's great at answering other questions but it's not as strong when it comes to image manipulation. this area definitely needs some improvement.
Cons
Image editing takes me a lot of time and I often get stuck in deadlock situations when trying to manipulate images. HIRE ME! I can bring real improvements in this area.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
5
Functionality
4