Total 48 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

23%

4

Stars

48%

3

Stars

25%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BG

Blair G.

Information Technology and Services, N/A employees

Free Trial

3.0
February 2026

hard for beginners to use

Pros

I really like Its logic and reasoning. Every time I get a response, I know I am not going to get some basic, low-level answer. It's always thoughtful and to the point.

Cons

I honestly don't like a lot about it. I find it pretty hard to use when you are first starting out. It's not as interactive as I'd hoped and there's a lot of confusion for new users which ruins what should be a simple process.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

CJ

Cassandra J.

Education Management, 11-50 employees

More than a year

5.0
February 2026

Amazing AI for work & home use

Pros

What I love most about It is how I can write whatever I want and AI will just turn it into exactly what I ask it to do. It's pretty amazing.

Cons

there's nothing I don't like about It! Its an awesome tool for both work at the office and at home, plus it gives me access to other editing features which I love.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE

Alicia E.

Telecommunications, 1-10 employees

More than a year

5.0
February 2026

my experience with gpttttt

Pros

I have been using It since 2021 and I am seriously loyal to it. the responses are super fast and it's helped me a ton with content creation especially for writing articles, emails and planning social media posts.

Cons

It can be pricey compared to other tools but for me, it's the easiest and most accurate tool for creating content, so I am willing to pay for the convenience.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0
February 2026

Organized tool

Pros

One of the things I really like about GPT is how easy it is to classify my chats into folders and have everything connected to the memory. It just keeps things so organized!

Cons

nothing reallly

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KE

Kelly E.

Medical Practice, 1-10 employees

More than a year

4.0
February 2026

Creative and supportive but GPT-5.2 disappoints

Pros

It has such a warm, knowledgeable and supportive tone (I am talking about GPT-4o here). It really helps me stay creative and boosts the flow of ideas. I love the cooperative and empathetic vibe it gives off.

Cons

I was really disappointed when GPT-4o was discontinued (as of 2/13/26). Just two months ago, they said there were "no plans" to get rid of it. then, after months of being redirected to GPT-5.2, it turned out this version was not great for creative tasks. They admitted during a Town Hall that they "messed up" on the creative side but still pushed it on us as the only option.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

7

BA

BISHNU A.

Construction, 51-100 employees

More than a year

4.0
February 2026

Go-to tool..hihi

Pros

I have been using It every single day since it first came out. From college to work, it's been my go-to AI tool. Even for small things like email management or writing short emails, it's a lifesaver. I talk to it like it's a real person and the way it answers feels like I am chatting with a professional. Definitely a solid 10/10 tool for me.

Cons

what I dislike the most is the privacy concerns. When you talk to AI models as if they are human (which they're definitely not), it makes you wonder about your privacy especially with how things could go in the future or even now.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Transportation/ Trucking/ Railroad, 1-10 employees

More than a year

3.0
January 2026

good free version but restrictive

Pros

Free version of It works very well without needing to spend a ton of money. I like that they keep the average person in mind and that's just awesome.

Cons

there are so many restrictions on this AI model. Whenever I try to dive deep into certain topics, I hit blocks or just get vague answers which makes it feel like the chats are being monitored.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

5

MD

Michael D.

Oil & Energy, 11-50 employees

More than a year

4.0
January 2026

Highly customizable tool

Pros

It is so customizable, It'll respond however I want it to. I love a little sarcasm and it gets me! Sometimes I even get a good laugh. It really feels like Chat is rooting for me. Plus it has a great memory, so if I mention something like my dog, Ryuka, Chat will bring it up every now and then. I am also a big fan of agent mode. When I give it solid guidelines, it handles the whole job from start to finish. I am always amazed at how well it pulls it off.

Cons

It is a little behind other AI competitors. Its coding is not as good as the others, so I've stopped using it for that. But I still have my Pro membership because I see the value in It. It understands what I do and how things work around me, so I still find it useful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CG

Chelsea G.

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
January 2026

Super easy setup

Pros

Super easy to set up and personalize. It's easy to use even for beginners. It's great for brainstorming ideas at the start of a project and the response time is fast. The paid version has even more value especially with features like photo generation. I use it all the time!

Cons

Sometimes, It gets things wrong. I have to fact-check important info it provides. It also needs really clear prompts to give the right answers. Occasionally, it gives long-winded responses or repeats stuff that's pretty obvious.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HB

Harrison B.

Automotive, 11-50 employees

More than a year

4.0
January 2026

Powerful for research and costly

Pros

love using It for deep research on all sorts of topics, whether it's for personal use or work. It makes everything so much easier to handle.

Cons

I really dislike how expensive the Pro is but I do think its worth it. At $200, it's a pretty steep investment but I definitely get value from it, so I can not complain too much.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

PP

Prachi P.

Management Consulting, 500+ employees

Less than a year

4.0
January 2026

love it!

Pros

this is an amazing AI chatbot. It makes researching and summarizing large sets of documents so much easier and more effective. It's a real time-saver!

Cons

Its restricted in corporate environments. I wish it was easier to adjust the level of creativity in its answers and responses, depending on what you need.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

RR

Rafia R.

Information Technology and Services, 1-10 employees

Less than a year

4.0
January 2026

Perfect for ideas

Pros

Perfect for generating ideas, refining branding copy and speeding up repetitive tasks. When I am on tight deadlines...it really helps me save time.

Cons

the output still needs human review and adjustment to fully match the brand voice. It's a great support tool but not a replacement for making creative decisions on your own.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CS

Catheryn S.

Health, Wellness and Fitness, N/A employees

More than a year

4.0
January 2026

Quick and reliable solution

Pros

It provides quick, reliable and detailed information for any question or concern I have. Plus.. it's accessible on any device, so I can always count on it.

Cons

you really have to be detailed with your prompts or It will misinterpret the information. You have got to be careful about how you word things or it might get things wrong.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

JK

Jacinta K.

Civic & Social Organization, 11-50 employees

More than a year

4.0
January 2026

very helpful for learning

Pros

I use it all the time for learning new skills and accessing information. It's great for summarizing online sources and helps a ton with research work through the question and answer chat.

Cons

one downside of using It is that it can provide inaccurate information. Sometimes the data is not factual, so you need to do additional research to make sure the information is accurate.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CH

Cylei H.

Broadcast Media, N/A employees

Less than a year

4.0
January 2026

just an amazing content creation tool

Pros

What I love most about It is how helpful it is with article writing and content creation. It's an awesome tool for asking questions too.

Cons

honestly.. I don't have anything I like least about It. Its a great tool and has been really useful for me in many ways.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BL

Bill L.

Information Technology and Services, 1-10 employees

More than a year

3.0
January 2026

Fast answers.. needs proofreading

Pros

It is super helpful when you need answers to anything fast. It's also great for building things like resumes, cover letters and more.

Cons

I've noticed that sometimes it gives incorrect or outdated information, so I always have to proofread and review everything in detail. Plus it has a limit on how many questions you can ask for free each day which can be annoying if you try to load too many files or ask too many questions.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

A

Anonymous

Financial Services, 500+ employees

More than a year

4.0
January 2026

most valuable AI tool

Pros

this is by far the most valuable AI I have used. It helps with everything'improving ideas, boosting creativity and answering any question you throw at it. It even has great support, so if you run into any issues, you get fast help. Its also fantastic for improving your learning, creating study plans and even helping with writing, vocabulary and resumes. It pretty much knows everything!

Cons

It is not always secure when it comes to privacy. Sometimes it knows things that I never told it which is concerning.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

CL

Chris L.

Publishing, 1-10 employees

More than a year

4.0
January 2026

Improves with training, but has some limitations

Pros

When I first started using it, I tried getting it to act like me but it did not quite work because I was not clear with my instructions. So.. I wrote a document about myself, uploaded it to It and asked it to generate a series of questions to help me complete a task. I answered the questions, kept it all in one chat and with every iteration, it kept getting better. Now I use it for business reviews, self-reviews, business planning, growth, product cover creation, market planning and anything else that pops into my head. You just need to train it and keep improving it and it becomes incredibly useful.

Cons

there are limits to what It can do but I think that's just managing expectations. It can seem a little biased at times and sometimes more like a cheerleader than a pragmatic realist. When using it for business, you have got to keep your prompts on track to make sure it stays focused.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

NT

Nishant T.

Financial Services, 500+ employees

More than a year

5.0
January 2026

Flexible and powerful tool

Pros

very flexible AI assistant that's perfect for writing, research, brainstorming, coding, image generation and more. It's one of the best tools for formulating coding plans or building code for apps and web design with Codex. It also excels at deep web research, creating stock images with tools like Sora, autonomous research with agent mode and learning any subject through its study and learn mode. It even helps you create dashboards with Canva. There's a wide range of GPTs available for customized tasks in the marketplace.

Cons

Everything depends on how well you write your prompts. If you know how to write them properly, you can get the most out of It. But if you don't, you might end up with inaccurate or hallucinated content. It's a common problem with LLMs and It is no exception.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LP

Lee P.

Media Production, N/A employees

Less than 6 months

4.0
December 2025

easy to use

Pros

Loveeee how easy it is to use It! It helps me think things through when my mind is all over the place. I can start with just a rough idea and it shapes it into something clear and useful without losing my voice. It saves me time, keeps me focused and helps me get things moving instead of getting stuck.

Cons

Its sooo easy cant think of any negatives to reportt

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9