Last Updated

Overview

Heidi Health is the AI Care Partner designed to expand clinical capacity by automating administrative work (documentation, form filling, and task management) so clinicians can focus on patients. Used across emergency departments, general practice, and specialist clinics, Heidi supports more than 2 million consults each week in 110 languages from 116 countries. Join the future of healthcare at www.heidihealth.com

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Overall Rating

Based on 20 users reviews

2.5

Rating Distribution

Positive

20%

Neutral

45%

Negative

35%

Starting Price
Custom

Heidi Health Specifications

Natural Language Dialogue

Smart Data Recovery

Self-Service Dashboards

Text to Speech & Speech to Text

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What Is Heidi's AI Scribe?

Heidi's AI Scribe is an advanced artificial intelligence (AI)-powered software designed for healthcare professionals to combat administrative overload and clinician burnout. It listens to and transcribes patient consultations in real-time, automatically generating comprehensive clinical notes, referral letters, and other essential documents. By leveraging customizable templates and adaptive voice recognition, the platform significantly reduces the time spent on paperwork, allowing practitioners to dedicate more focused, high-quality attention to patient care.

How Much Does Heidi Health Cost?

Heidi AI pricing has a free and paid version, the latter starts at $799 per user per year. It has the following plans as well as a 14-Day Free Trial for said plans:

  • Pro - $799/user/year
  • Together - $1,199/user/year
  • Enterprise - Custom Pricing

Get in touch with us to get a customized Heidi AI Scribe cost quote.

Disclaimer: The pricing is subject to change.

Heidi's AI Scribe Integrations

The software supports integration with multiple systems and platforms, such as:

Halaxy

Best Practice

Cliniko

MediRecords

Zedmed

Book a free Heidi AI Scribe demo to learn more about its integration arrangements.

Who Is Heidi's AI Scribe For?

Heidi's AI Scribe is ideal for a wide range of industries and sectors, including:

General medical practice

Mental health services

Specialist medical clinics

Allied health professionals

Veterinary practices

Is Heidi AI Scribe Right For You?

Heidi's AI Scribe is an exceptional choice for any clinician or practice overwhelmed by the burden of documentation. Its standout capability lies in its deep customization, which allows the AI to learn and replicate a practitioner's unique voice and workflow, going beyond simple transcription. The software is a low-risk, high-reward tool for improving efficiency and restoring focus to patient care. In addition, it provides industry-standard data security measures, ensuring sensitive patient information is not compromised.

Are you still not sure about Heidi AI Scribe and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.

Heidi Health Features

This feature captures patient conversations in real time, even in noisy environments with multiple speakers. It supports over 110 languages and can function offline, automatically transforming natural, casual speech into professionally structured and medically accurate clinical notes without manual intervention.

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The platform automatically identifies actionable follow-up items mentioned during a consultation, such as referrals, tests, or appointments. It compiles these items into a centralized, trackable task list that can be managed individually or shared across a care team, ensuring no critical patient care step is overlooked.

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Users can create, share, and borrow from a community library of templates to standardize documentation. This feature speeds up the creation of common documents like Subjective, Objective, Assessment, Plan (SOAP) notes or referral letters. It also ensures clinical notes are consistently structured, saving time and promoting clarity across a practice.

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Heidi AI Scribe adapts to each clinician’s unique documentation style. Users can create custom shortcuts for frequently used phrases and build a personal library of preferred medical terms. They can also fine-tune the AI’s tone to ensure the final output consistently matches their voice without requiring extensive manual edits.

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Heidi analyzes clinical notes in real-time and suggests the most relevant ICD-10-CM and SNOMED-CT codes, minimizing human errors often caused by manual coding. By automatically suggesting codes directly within the documentation process, Heidi eliminates the need for manual code searching, allowing clinicians to have more time to focus on patient care.

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Quickly and securely login, take your notes anywhere (send as email, download PDF, open in web, share to...), and easily customize preferences to get your perfect note while on the go.

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Heidi's AI medical scribe directly integrates with EHR systems like Athenahealth, MedicalDirector, Semble, Halaxy, and more as well as works seamlessly across any web-based practice management software via the web browser extension.

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Teams enables groups of clinicians or entire clinics to work more collaboratively within Heidi. A team is managed by one administrator who provides a central point of coordination for adding and removing team members, organizing shared billing, and managing shared templates.

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Pros And Cons of Heidi Health

Pros

  • Highly customizable note formats

  • Supports over 110 languages

  • Saves significant daily time

Cons

  • Requires stable internet for sync

  • Mobile app can be unreliable

Heidi Health Reviews

Total 20 reviews

2.5

All reviews are from verified customers

Rating Distribution

5

Stars

20%

4

Stars

0%

3

Stars

25%

2

Stars

20%

1

Stars

35%

Share your experience

DL

Dr. Lee

Not Specified, N/A employees

Less than a year

5.0
December 2025

fantastic customer support

Pros

I have never experienced customer support this efficient and helpful. Joel was fantastic as he was quick, genuinely helpful and resolved everything fast.

Cons

I didn't run into any problems during this support interaction. Overall it felt smooth

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CCG

Claudia Cocci Grifoni

Not Specified, N/A employees

1.0
December 2025

Ignored cancellation and unauthorized billing

Pros

There's nothing positive to say about a service that ignores cancellation requests, charges customers against their will and offers no clear way to resolve issues.

Cons

I tried to cancel my free trial multiple times over several days through emails, chat and account settings but all attempts were ignored. They still billed me and there's no clear way to reach a real person for a refund..

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

N

Nick

Not Specified, N/A employees

3.0
December 2025

Transformed practice but stressful billing

Pros

This tool has transformed how I run my clinical practice. It greatly reduces my workload, improves compliance and drawing insights from past sessions is extremely helpful. After the initial learning curve, it became a reliable part of my workflow.

Cons

Signup and billing were stressful. The trial is short and I didn't notice clear notice of automatic renewal for a full year. It took a month to resolve the charge with support. keep in mind apply any promo codes during the trial, as they won't be accepted afterward. This friction mars an otherwise superb program.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

3

Functionality

7

Frequently Asked Questions

Clinicians across various medical specialties such as general practitioners, nurses, mental health services, allied health professionals, veterinary practices, and dental providers benefit from Heidi AI Scribe features.

The software offers an FAQs forum, a Help Center, 24/7 chat and email support.

The platform is primarily available in English but supports transcription and note generation in over 110 languages, including Spanish, French, German, and Chinese.

Yes, Heidi AI Scribe provides an API.

Yes, Heidi AI Scribe has a mobile app.

The software supports integration with multiple systems and platforms, including Best Practice, MediRecords, Halaxy, Zedmed, and Cliniko.

The platform’s pricing includes a Free plan, a Pro plan at $99/user/month, and a Together plan at $1,199/user/year. Enterprise plans are available with custom pricing, and a 14-day free trial is offered for paid plans. You can also request a personalized Heidi AI Scribe price quote now.