Last Updated
Overview
Heidi Health is the AI Care Partner designed to expand clinical capacity by automating administrative work (documentation, form filling, and task management) so clinicians can focus on patients. Used across emergency departments, general practice, and specialist clinics, Heidi supports more than 2 million consults each week in 110 languages from 116 countries. Join the future of healthcare at www.heidihealth.com
Overall Rating
Based on 40 users reviews
3.7
Rating Distribution
Positive
60%
Neutral
23%
Negative
18%
Starting Price
Custom
Heidi Health Specifications
- Natural Language Dialogue
- Smart Data Recovery
- Self-Service Dashboards
- Text to Speech & Speech to Text
What Is Heidi's AI Scribe?
Heidi's AI Scribe is an advanced artificial intelligence (AI)-powered software designed for healthcare professionals to combat administrative overload and clinician burnout. It listens to and transcribes patient consultations in real-time, automatically generating comprehensive clinical notes, referral letters, and other essential documents. By leveraging customizable templates and adaptive voice recognition, the platform significantly reduces the time spent on paperwork, allowing practitioners to dedicate more focused, high-quality attention to patient care.
How Much Does Heidi Health Cost?
Heidi AI pricing has a free and paid version, the latter starts at $799 per user per year. It has the following plans as well as a 14-Day Free Trial for said plans:
- Pro - $799/user/year
- Together - $1,199/user/year
- Enterprise - Custom Pricing
Get in touch with us to get a customized Heidi AI Scribe cost quote.
Disclaimer: The pricing is subject to change.
Heidi's AI Scribe Integrations
The software supports integration with multiple systems and platforms, such as:
Halaxy
Best Practice
Cliniko
MediRecords
Zedmed
Book a free Heidi AI Scribe demo to learn more about its integration arrangements.
Who Is Heidi's AI Scribe For?
Heidi's AI Scribe is ideal for a wide range of industries and sectors, including:
General medical practice
Mental health services
Specialist medical clinics
Allied health professionals
Veterinary practices
Is Heidi AI Scribe Right For You?
Heidi's AI Scribe is an exceptional choice for any clinician or practice overwhelmed by the burden of documentation. Its standout capability lies in its deep customization, which allows the AI to learn and replicate a practitioner's unique voice and workflow, going beyond simple transcription. The software is a low-risk, high-reward tool for improving efficiency and restoring focus to patient care. In addition, it provides industry-standard data security measures, ensuring sensitive patient information is not compromised.
Are you still not sure about Heidi AI Scribe and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
Heidi Health Features
Transcribe and Dictate
This feature captures patient conversations in real time, even in noisy environments with multiple speakers. It supports over 110 languages and can function offline, automatically transforming natural, casual speech into professionally structured and medically accurate clinical notes without manual intervention.
Task Management
The platform automatically identifies actionable follow-up items mentioned during a consultation, such as referrals, tests, or appointments. It compiles these items into a centralized, trackable task list that can be managed individually or shared across a care team, ensuring no critical patient care step is overlooked.
Templates Library
Users can create, share, and borrow from a community library of templates to standardize documentation. This feature speeds up the creation of common documents like Subjective, Objective, Assessment, Plan (SOAP) notes or referral letters. It also ensures clinical notes are consistently structured, saving time and promoting clarity across a practice.
Customization
Heidi AI Scribe adapts to each clinician’s unique documentation style. Users can create custom shortcuts for frequently used phrases and build a personal library of preferred medical terms. They can also fine-tune the AI’s tone to ensure the final output consistently matches their voice without requiring extensive manual edits.
Billing and Coding
Heidi analyzes clinical notes in real-time and suggests the most relevant ICD-10-CM and SNOMED-CT codes, minimizing human errors often caused by manual coding. By automatically suggesting codes directly within the documentation process, Heidi eliminates the need for manual code searching, allowing clinicians to have more time to focus on patient care.
Mobile Apps
Quickly and securely login, take your notes anywhere (send as email, download PDF, open in web, share to...), and easily customize preferences to get your perfect note while on the go.
EHR Integration
Heidi's AI medical scribe directly integrates with EHR systems like Athenahealth, MedicalDirector, Semble, Halaxy, and more as well as works seamlessly across any web-based practice management software via the web browser extension.
Teams and Admin
Teams enables groups of clinicians or entire clinics to work more collaboratively within Heidi. A team is managed by one administrator who provides a central point of coordination for adding and removing team members, organizing shared billing, and managing shared templates.
Pros And Cons of Heidi Health
Pros
Highly customizable note formats
Supports over 110 languages
Saves significant daily time
Cons
Requires stable internet for sync
Mobile app can be unreliable
Heidi Health Reviews
Total 40 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars5%
3
Stars13%
2
Stars10%
1
Stars18%
Share your experience
Not Specified, N/A employees
Less than a year
“fantastic customer support”
Pros
I have never experienced customer support this efficient and helpful. Joel was fantastic as he was quick, genuinely helpful and resolved everything fast.
Cons
I didn't run into any problems during this support interaction. Overall it felt smooth
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
“Ignored cancellation and unauthorized billing”
Pros
There's nothing positive to say about a service that ignores cancellation requests, charges customers against their will and offers no clear way to resolve issues.
Cons
I tried to cancel my free trial multiple times over several days through emails, chat and account settings but all attempts were ignored. They still billed me and there's no clear way to reach a real person for a refund..
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Not Specified, N/A employees
“Transformed practice but stressful billing”
Pros
This tool has transformed how I run my clinical practice. It greatly reduces my workload, improves compliance and drawing insights from past sessions is extremely helpful. After the initial learning curve, it became a reliable part of my workflow.
Cons
Signup and billing were stressful. The trial is short and I didn't notice clear notice of automatic renewal for a full year. It took a month to resolve the charge with support. keep in mind apply any promo codes during the trial, as they won't be accepted afterward. This friction mars an otherwise superb program.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
3
Functionality
7
Frequently Asked Questions
Who are the typical users of Heidi AI Scribe?
Clinicians across various medical specialties such as general practitioners, nurses, mental health services, allied health professionals, veterinary practices, and dental providers benefit from Heidi AI Scribe features.
What level of support does Heidi AI Scribe offer?
The software offers an FAQs forum, a Help Center, 24/7 chat and email support.
What language does Heidi AI Scribe support?
The platform is primarily available in English but supports transcription and note generation in over 110 languages, including Spanish, French, German, and Chinese.
Does Heidi AI Scribe offer an API?
Yes, Heidi AI Scribe provides an API.
Does Heidi AI Scribe have a mobile application?
Yes, Heidi AI Scribe has a mobile app.
What other apps does Heidi AI Scribe integrate with?
The software supports integration with multiple systems and platforms, including Best Practice, MediRecords, Halaxy, Zedmed, and Cliniko.
What types of pricing plans does Heidi AI Scribe offer?
The platform’s pricing includes a Free plan, a Pro plan at $99/user/month, and a Together plan at $1,199/user/year. Enterprise plans are available with custom pricing, and a 14-day free trial is offered for paid plans. You can also request a personalized Heidi AI Scribe price quote now.