Total 85 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

28%

3

Stars

11%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Translation and Localization, 1-10 employees

Less than 6 months

5.0
April 2025

Organizes work really well!

Pros

Everything feels well organized, with a organized workflow, engaging projects and a clear overview of tasks.

Cons

There are a lot of very small projects and the lack of a minimum fee can be frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TH

Thomas H.

Translation and Localization, 1-10 employees

More than a year

3.0
April 2025

Dependable AI I must say

Pros

The contextual AI engine performs really well and payments are always made on time.

Cons

A lot of jobs get raffled out across project teams and whoever accepts the fastest gets the assignment. That setup creates more of a competitive atmosphere than a real sense of teamwork.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

GS

Ghareeb S.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

Quite flexible payments

Pros

There's a strong variety of projects available and the payment method is really convenient too.

Cons

Nothing really stands out as a downside, except the new way tasks are being assigned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Abdullahi

Arts and Crafts, 11-50 employees

Free Trial

5.0
April 2025

Collaboration tools stand out

Pros

The AI-powered translation interface feels user-friendly and the collaboration tools fit really well into team-based localization work. The predictive typing and context-aware suggestions help speed things up a lot and the project management features do a good job of keeping translation workflows organized and efficient. It also stands out for its strong enterprise localization focus which makes it especially useful for larger teams handling ongoing projects.

Cons

Interface can feel a bit overwhelming especially when dealing with complex localization projects that involve multiple workflows, such as AI-generated versus human-reviewed translations. Some of the more advanced tools, including Lilt Create and its generative AI features, also take time and training before they can be used effectively.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kumar

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

professional team

Pros

Working with this agency has been a very positive experience. The whole staff is professional, polite and genuinely kind. Payments always arrive on time without any hassle which makes things much easier. One of the best parts is that I don't have to submit invoices myself because they are generated automatically and are always accurate. Thanks.

Cons

I have almost no complaints. The only thing I'd point out is the Lilt Translation Platform. At times, it feels a bit slow and I think the context tab could be made more informative. Rather than relying on links, it would be more helpful to include screenshots directly. Thanks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Ning

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

fast TM translation

Pros

The AI-assisted, TM-based machine translation is fast and efficient and the payment process feels reliable and transparent.

Cons

One part of it I appreciate the least is the way tasks are currently assigned through a first-come, first-served system based on email alerts. While it looks simple on the surface, it can easily create inefficiency and leave room for abuse. It encourages a kind of race where translators may grab projects beyond their actual expertise or the time they realistically have available, just to avoid missing out on work. That can lead to lower-quality translations which may hurt both client satisfaction and the platform's reputation. On top of that because everything depends on responding quickly, bots or scripts could potentially be used to automatically claim jobs before qualified human translators even have a chance. That makes the process feel less fair and could gradually reduce overall translation quality. Another issue is that there are occasional inconsistencies across accepted TMs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AO

Asset O.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

Smart translation shortcuts

Pros

What really helps is how changing a term or sentence translation in one place updates it automatically across the whole project. The AI is also useful for placing tags where they belong which saves a lot of time when handling larger translation projects. the built-in QA is a big plus.

Cons

It would be even better if there were an offline tool as well since sometimes you need to keep working in places where there's no internet connection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Mlungisi S.

Translation and Localization, 1-10 employees

Less than 6 months

3.0
April 2025

Too much paperwork involved!!

Pros

Communication with freelancers is handled on time which helps keep everything moving.

Cons

There are a lot of documents that need to be signed which makes the process feel a bit excessive.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

KA

Khairuddin A.

Translation and Localization, 1-10 employees

Less than 6 months

5.0
April 2025

Their support is good!

Pros

What really stood out was how responsive its managers were. Anytime I had a question, they got back to me very quickly which made the whole experience feel reliable and well supported.

Cons

What I appreciated least was having limited control over the machine translation output, along with the predictive typing feeling a bit strong at times. Although its adaptive MT can definitely help speed up translation, it occasionally offers phrases that are too literal or feel awkward in context especially for languages like Dari or Pashto where nuance matters a lot.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JA

Jose A.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

positive experience so far

Pros

Getting paid through their system is quick and simple and they process payments twice a month.

Cons

A downside is that some of their project managers don't always respond.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR

Melodie R.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

Works smoothly

Pros

Using this platform feels very simple. Everything works in a smooth way which makes the translation process efficient and without any extra hassle!

Cons

I honestly don't have any complaints at this point. Ive been happy with the whole platform and haven't run into any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NK

Neha K.

Translation and Localization, 500+ employees

More than a year

5.0
April 2025

quick automation and simple workflow

Pros

Its quite simple to use, this software. and it automates most of the processes which saves a lot of time.

Cons

Claiming tasks is tough.. cuz the claiming process moves so fast that Im not able to grab them in time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PJ

Prince-Karl J.

Writing and Editing, 1-10 employees

More than a year

5.0
April 2025

Dictionary support really helps

Pros

Dictionary feature has been especially useful for the way I work and helps me a lot.

Cons

At times, there are bugs or brief outages that make it difficult to save or approve translation threads.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JA

Jessa Ann

Translation and Localization, 11-50 employees

More than a year

5.0
April 2025

a dependable translation tool

Pros

This platform has been a really strong translation tool for me, mainly because it offers useful functionality and feels simple to work with.

Cons

The batch QA check could use some improvement since it only appears as a pop-up and that can make it difficult to catch and review every error.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HN

Hung N.

Computer Software, 1-10 employees

Less than a year

5.0
April 2025

Accurate translations

Pros

Right from the start, it blended naturally into my workflow and kept producing high-quality translations. It really felt like the platform understood language nuances instead of just translating word for word.

Cons

One small thing I noticed was that the first suggestions sometimes needed a little adjustment to fully match the exact tone I wanted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GCK

Govindraj Chowdary K.

Telecommunications, 1-10 employees

More than a year

5.0
April 2025

I like the prompt payments

Pros

I get paid on time and that is a big plus. Unlike other platforms, I don't have to send reminders and that makes the whole experience really satisfying.

Cons

Tag placement could be better and there are times when the text doesn't fit properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Ernesto S.

Translation and Localization, 1-10 employees

More than a year

4.0
April 2025

Had a positive experience

Pros

The quality of the pre-translation has improved a lot over the past year and that's been a noticeable plus.

Cons

Found some frustrating issues with propagation. Once I confirm a segment, the pre-translated segments don't update earlier or later matching translations so I have to manually search for similar segments to keep everything consistent. I also run into occasional crashes or interruptions especially with the frequent "Segment cannot be confirmed" pop-ups. tag placement can be inconsistent which wastes time because I have to move tags back to the right place in the target text.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MK

Masaki K.

Translation and Localization, 1-10 employees

Less than 6 months

4.0
April 2025

Plenty of projects to tackle

Pros

A wide variety of projects comes in every day which keeps things interesting and gives me a good challenge.

Cons

Its first-come, first-served setup doesn't work very well especially when a lot of linguists are trying to grab the same project.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

ABDESSAMAD

Legal Services, 1-10 employees

More than a year

5.0
April 2025

Great AI suggestions

Pros

One thing that really stands out is the set of features it offers especially the AI suggestions which are very helpful.

Cons

Would be even better if it allowed users to copy and paste content from external sources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Cristina

Translation and Localization, 1-10 employees

Less than a year

4.0
April 2025

Spot on tag handling

Pros

I appreciate how it automatically places tags into the translation. The placement is correct almost all the time which ends up saving a lot of time especially on projects with heavy tag usage.

Cons

QA feature could definitely use some improvement since it tends to flag too many glossary terms as false positives.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8