Henrik N.
Translation and Localization, 1-10 employees
More than a year
“made workflow smoother”
Pros
Compared with last year, the platform feels much faster to work in. Payments are usually quick and smooth and the day-to-day tasks work very well.
Cons
The QA process is still slow and the Danish QA is weak, with a lot of things seeming to get overlooked. The AI suggestions in Danish have also been getting worse. On the payment side, it would be better to send just one email that already includes the amount instead of sending three separate emails where only the third one shows it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Ju�ara C.
Translation and Localization, 1-10 employees
More than a year
“accurate translations!”
Pros
One thing that really stands out about it is how accurate the translations are. That has been the part Ive appreciated the most while using it.
Cons
The part Ive liked the least about it is its Jira platform integration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Naw In K.
Research, 1-10 employees
Less than 6 months
“Efficient time tracking”
Pros
Their way of calculating working time works really well. It's efficient and makes it easy to monitor how much time Ive spent on each project.
Cons
Task notifications should be sent more selectively by email especially for translators based on their language pair. For instance, EN to MY translators should only receive emails about EN to MY jobs. Recently, Ive been getting many task emails that don't match my language pair which is both confusing and a waste of time. there are times when I run into specific issues or difficulties and don't know who to contact for assistance. Having a clear support channel or dedicated contact person for these kinds of concerns would make a big difference.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rafael C.
Education Management, 1-10 employees
More than a year
“reliable translation workflow”
Pros
The platform makes translating, reviewing and applying corrections really simple and everything can be done right away without any issues.
Cons
One thing that gets frustrating is receiving 10 to 20 invitations every day for jobs that have already been claimed by other linguists. It ends up wasting time and becomes quite annoying so I really hope this gets fixed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle C.
Writing and Editing, 1-10 employees
More than a year
“Excellent platform”
Pros
Working with the PMs has been a pleasant part of using this service and the platform itself feels clean and adaptive to navigate.
Cons
A downside is that task assignments often seem to be handled on a first-come, first-served basis which can be frustrating. It also seems like this approach can affect quality since the translators who pick up the work may not always be the most experienced in those specific tasks or subject areas.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Vincent E.
Financial Services, 1-10 employees
More than a year
“Timely communication makes things better”
Pros
Something that really stands out is how it keeps communication with its linguists timely and clear especially when it comes to setting proper expectations for both the linguists and the clients whenever needed.
Cons
The interface could still use some improvement. No product is ever perfect but making the UI a bit simpler would definitely make the overall experience better.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jennifer
Translation and Localization, 1-10 employees
More than a year
“flexible work around my schedule”
Pros
The flexibility is a big plus since it lets me work around my schedule and still get paid.
Cons
Getting projects can be frustrating because even when I click on them right away after the notification comes in, they're often already gone.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Priyanshe A.
Translation and Localization, 11-50 employees
Less than 6 months
“A good, user-friendly platform”
Pros
Using it has been a really pleasant experience. The platform feels very user friendly and the response time is the quickest Ive come across compared with any other platform.
Cons
something that could still be improved a bit is the user support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Johanna v.
Translation and Localization, 1-10 employees
Less than 6 months
“Made our teamwork easy!!”
Pros
Communication is very clear and it makes collaboration really pleasant and productive.
Cons
A con is not knowing the rate beforehand and the financial stats are unclear.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Erika S.
Translation and Localization, 1-10 employees
More than a year
“impressive efficiency tools”
Pros
The platform works really well overall and comes with a lot of tools that help make the workflow more efficient.
Cons
What it lacks is a reliable way to review translations in context and that can be a real benefit for linguists quite often.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shehan S.
Translation and Localization, 1-10 employees
More than a year
“Good experience so far”
Pros
Working with it has been one of the best experiences Ive had as a freelance translator. The project managers are friendly, responsive and professional throughout the process. The pay is better than average, payments arrive promptly every two weeks and there's a consistent flow of work which makes it a dependable source of income.
Cons
Only setback is that the platform could be a bit more efficient, 100% matches don't always carry over right away and the QA section occasionally marks false positives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Daniel Marius H.
Writing and Editing, 1-10 employees
More than a year
“good customer support”
Pros
The platform is always available when needed and the team handles things professionally. It's also accessible and adaptive so using it feels simple and user-friendly.
Cons
The changes made to the platform especially on mobile devices didnt sit well with us, along with the removal of some features that were genuinely useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
CHIA HSIN C.
Translation and Localization, 1-10 employees
More than a year
“Has a clear interface”
Pros
Right from the start, the interface felt very clear and simple to navigate so I was able to get comfortable with the system within a day.
Cons
Its concordance feature on some accounts is confusingg. At times, the results do not refresh or update properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sunyoung H.
Translation and Localization, 1-10 employees
More than a year
“Clean design that works for everyone”
Pros
Everything feels well structured in the workflow which makes the whole process organized and manageable. The design is also neat, polished and stylish so it's pleasant to use.
Cons
AI correction quality is disappointing. I end up spending extra time going back through the segments and correcting them all over again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sanjeev D.
Writing and Editing, 1-10 employees
More than a year
“real-time translation suggestions are good”
Pros
What stands out most is the way it adapts its translation suggestions in real time based on how the translator is working and entering text.
Cons
Recently, EM<>HI projects have been few and far between. The assignments I do receive usually come with very low word counts. there have been several advance notices about possible onboarding for new projects but they never actually happened and there were no status updates either.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yukiko Child
Translation and Localization, 1-10 employees
Less than 6 months
“decent layout”
Pros
its layout is clean and simple to move through which helps make translation work a lot more efficient.
Cons
Since I still haven't spent much time with the tool, Im not fully sure how to use features like "Find and Replace" or terminology search in actual translation work. Clearer instructions or tutorials for these functions would make a big difference.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
6
Violetta P.
Translation and Localization, 1-10 employees
More than a year
“varied projects”
Pros
There's a nice variety of translation and other language-related projects available which keeps the work interesting. Whenever communication with the project managers is needed, it's handled really well. Payments have also been dependable.
Cons
A limitation is the auto-assign system, where a project goes to the first linguist who replies to the email and that can feel a bit restrictive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Translation and Localization, 1-10 employees
More than a year
“impressive translation features”
Pros
This platform uses advanced technology for both translation and project management which makes the whole workflow feel very capable and well organized.
Cons
The machine translation can be a bit slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alexandre N.
Translation and Localization, 1-10 employees
More than a year
“Had a positive experience”
Pros
Its translation feature is simple to use and the available resources are really helpful.
Cons
It can be difficult to get assigned translation jobs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gilberto C.
Automotive, 1-10 employees
More than a year
“user-friendly software”
Pros
This tool feels very user-friendly right from the start. Once you get the hang of how it works, using it becomes very adaptive and simple.
Cons
A preview option to help analyze the context is missing. Without images, it becomes hard to tell genres apart and identify technical details clearly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Translation and Localization, 1-10 employees
Less than 6 months
“Organizes work really well!”
Pros
Everything feels well organized, with a organized workflow, engaging projects and a clear overview of tasks.
Cons
There are a lot of very small projects and the lack of a minimum fee can be frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Thomas H.
Translation and Localization, 1-10 employees
More than a year
“Dependable AI I must say”
Pros
The contextual AI engine performs really well and payments are always made on time.
Cons
A lot of jobs get raffled out across project teams and whoever accepts the fastest gets the assignment. That setup creates more of a competitive atmosphere than a real sense of teamwork.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Ghareeb S.
Translation and Localization, 1-10 employees
More than a year
“Quite flexible payments”
Pros
There's a strong variety of projects available and the payment method is really convenient too.
Cons
Nothing really stands out as a downside, except the new way tasks are being assigned.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdullahi
Arts and Crafts, 11-50 employees
Free Trial
“Collaboration tools stand out”
Pros
The AI-powered translation interface feels user-friendly and the collaboration tools fit really well into team-based localization work. The predictive typing and context-aware suggestions help speed things up a lot and the project management features do a good job of keeping translation workflows organized and efficient. It also stands out for its strong enterprise localization focus which makes it especially useful for larger teams handling ongoing projects.
Cons
Interface can feel a bit overwhelming especially when dealing with complex localization projects that involve multiple workflows, such as AI-generated versus human-reviewed translations. Some of the more advanced tools, including Lilt Create and its generative AI features, also take time and training before they can be used effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kumar
Translation and Localization, 1-10 employees
More than a year
“professional team”
Pros
Working with this agency has been a very positive experience. The whole staff is professional, polite and genuinely kind. Payments always arrive on time without any hassle which makes things much easier. One of the best parts is that I don't have to submit invoices myself because they are generated automatically and are always accurate. Thanks.
Cons
I have almost no complaints. The only thing I'd point out is the Lilt Translation Platform. At times, it feels a bit slow and I think the context tab could be made more informative. Rather than relying on links, it would be more helpful to include screenshots directly. Thanks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ning
Translation and Localization, 1-10 employees
More than a year
“fast TM translation”
Pros
The AI-assisted, TM-based machine translation is fast and efficient and the payment process feels reliable and transparent.
Cons
One part of it I appreciate the least is the way tasks are currently assigned through a first-come, first-served system based on email alerts. While it looks simple on the surface, it can easily create inefficiency and leave room for abuse. It encourages a kind of race where translators may grab projects beyond their actual expertise or the time they realistically have available, just to avoid missing out on work. That can lead to lower-quality translations which may hurt both client satisfaction and the platform's reputation. On top of that because everything depends on responding quickly, bots or scripts could potentially be used to automatically claim jobs before qualified human translators even have a chance. That makes the process feel less fair and could gradually reduce overall translation quality. Another issue is that there are occasional inconsistencies across accepted TMs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Asset O.
Translation and Localization, 1-10 employees
More than a year
“Smart translation shortcuts”
Pros
What really helps is how changing a term or sentence translation in one place updates it automatically across the whole project. The AI is also useful for placing tags where they belong which saves a lot of time when handling larger translation projects. the built-in QA is a big plus.
Cons
It would be even better if there were an offline tool as well since sometimes you need to keep working in places where there's no internet connection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mlungisi S.
Translation and Localization, 1-10 employees
Less than 6 months
“Too much paperwork involved!!”
Pros
Communication with freelancers is handled on time which helps keep everything moving.
Cons
There are a lot of documents that need to be signed which makes the process feel a bit excessive.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Khairuddin A.
Translation and Localization, 1-10 employees
Less than 6 months
“Their support is good!”
Pros
What really stood out was how responsive its managers were. Anytime I had a question, they got back to me very quickly which made the whole experience feel reliable and well supported.
Cons
What I appreciated least was having limited control over the machine translation output, along with the predictive typing feeling a bit strong at times. Although its adaptive MT can definitely help speed up translation, it occasionally offers phrases that are too literal or feel awkward in context especially for languages like Dari or Pashto where nuance matters a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jose A.
Translation and Localization, 1-10 employees
More than a year
“positive experience so far”
Pros
Getting paid through their system is quick and simple and they process payments twice a month.
Cons
A downside is that some of their project managers don't always respond.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melodie R.
Translation and Localization, 1-10 employees
More than a year
“Works smoothly”
Pros
Using this platform feels very simple. Everything works in a smooth way which makes the translation process efficient and without any extra hassle!
Cons
I honestly don't have any complaints at this point. Ive been happy with the whole platform and haven't run into any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Neha K.
Translation and Localization, 500+ employees
More than a year
“quick automation and simple workflow”
Pros
Its quite simple to use, this software. and it automates most of the processes which saves a lot of time.
Cons
Claiming tasks is tough.. cuz the claiming process moves so fast that Im not able to grab them in time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Prince-Karl J.
Writing and Editing, 1-10 employees
More than a year
“Dictionary support really helps”
Pros
Dictionary feature has been especially useful for the way I work and helps me a lot.
Cons
At times, there are bugs or brief outages that make it difficult to save or approve translation threads.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Jessa Ann
Translation and Localization, 11-50 employees
More than a year
“a dependable translation tool”
Pros
This platform has been a really strong translation tool for me, mainly because it offers useful functionality and feels simple to work with.
Cons
The batch QA check could use some improvement since it only appears as a pop-up and that can make it difficult to catch and review every error.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hung N.
Computer Software, 1-10 employees
Less than a year
“Accurate translations”
Pros
Right from the start, it blended naturally into my workflow and kept producing high-quality translations. It really felt like the platform understood language nuances instead of just translating word for word.
Cons
One small thing I noticed was that the first suggestions sometimes needed a little adjustment to fully match the exact tone I wanted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Govindraj Chowdary K.
Telecommunications, 1-10 employees
More than a year
“I like the prompt payments”
Pros
I get paid on time and that is a big plus. Unlike other platforms, I don't have to send reminders and that makes the whole experience really satisfying.
Cons
Tag placement could be better and there are times when the text doesn't fit properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ernesto S.
Translation and Localization, 1-10 employees
More than a year
“Had a positive experience”
Pros
The quality of the pre-translation has improved a lot over the past year and that's been a noticeable plus.
Cons
Found some frustrating issues with propagation. Once I confirm a segment, the pre-translated segments don't update earlier or later matching translations so I have to manually search for similar segments to keep everything consistent. I also run into occasional crashes or interruptions especially with the frequent "Segment cannot be confirmed" pop-ups. tag placement can be inconsistent which wastes time because I have to move tags back to the right place in the target text.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Masaki K.
Translation and Localization, 1-10 employees
Less than 6 months
“Plenty of projects to tackle”
Pros
A wide variety of projects comes in every day which keeps things interesting and gives me a good challenge.
Cons
Its first-come, first-served setup doesn't work very well especially when a lot of linguists are trying to grab the same project.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
ABDESSAMAD
Legal Services, 1-10 employees
More than a year
“Great AI suggestions”
Pros
One thing that really stands out is the set of features it offers especially the AI suggestions which are very helpful.
Cons
Would be even better if it allowed users to copy and paste content from external sources.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cristina
Translation and Localization, 1-10 employees
Less than a year
“Spot on tag handling”
Pros
I appreciate how it automatically places tags into the translation. The placement is correct almost all the time which ends up saving a lot of time especially on projects with heavy tag usage.
Cons
QA feature could definitely use some improvement since it tends to flag too many glossary terms as false positives.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Elvira
Translation and Localization, 1-10 employees
Less than a year
“Excellent support”
Pros
They provide their own online translation tools while still not allowing machine translation which helps keep the work quality high. The team is quick to answer questions whenever something comes up. I can track payments until they arrive and they have always been on time. Another thing I appreciate is that every completed job is reviewed by a second translator.
Cons
A frustrating part is that job offers often expire almost as soon as they come in.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Leo R.
Translation and Localization, 1-10 employees
More than a year
“Asmart AI that adapts”
Pros
AI keeps learning from the way I translate. Instead of giving the same generic suggestions over and over, it starts adjusting to my style which helps me work faster and makes the whole process feel more natural. The interface is clean and simple to navigate and it fits into my workflow without getting in the way. payments have always been on time for me which is something every freelancer truly values.
Cons
Now and then, the platform does lag especially when Im working with larger files and that can be frustrating when a deadline is tight. I also wish it offered more glossary management options because there are times when I need better control over terminology to match a client's specific preferences.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hassan
Translation and Localization, 1-10 employees
More than a year
“interesting projects”
Pros
There are some really interesting projects available, the communication is simple and the interface feels friendly and simple to use.
Cons
The amount of workflow I get is pretty low, a few job offers require follow-up and the platform could still use some improvements.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Jitka T.
Translation and Localization, 1-10 employees
More than a year
“ENG-CZ collaborations are great”
Pros
ENG-CZ language combination works really well here and it offers good opportunities for cooperation.
Cons
Applying for new projects is almost impossible because they get taken immediately. most projects are posted during night hours in CET which makes it even harder to catch them in time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Holly P.
Translation and Localization, 1-10 employees
More than a year
“Layout and shortcuts makes things easy”
Pros
Its visual layout works really well especially the sidebar when searching Concordance and TM matches. The keyboard shortcuts are also very useful and having suggested TM matches appear underneath the target field is something I really appreciate.
Cons
I came across many QA errors and they are annoying me.. Errors about missing spaces pop up but it is not always clear where those spaces are supposed to be in the source text. It would help if there were tags to show where those spaces are represented. I would also love to have a visible time counter while working on a project, unless that feature already exists and I have simply missed it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Venkateswara Rao
Writing and Editing, 1-10 employees
More than a year
“Easy to use”
Pros
Whenever I get stuck in the middle of something, this tool is really helpful and the interface is simple to use.
Cons
TM words do not always match the exact meaning and context. For instance, tense is extremely important with verbs and that part needs to be corrected. It would help if linguists were given more freedom to work on their own.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Automotive, 1-10 employees
More than a year
“Impressed!!”
Pros
This software consistently provides accurate translation suggestions which makes the work feel more reliable and helps maintain quality across projects.
Cons
Its timekeeping function for translators could be improved, as it doesn't feel as helpful or polished as the translation side of the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Satoko N.
Translation and Localization, 1-10 employees
More than a year
“excellent translation quality”
Pros
Getting around the platform feels very simple and the machine translation quality is genuinely very good. The interface is clean and well organized which makes navigation simple and keeps everything clearly visible.
Cons
While working on an hourly basis, it's not clear to me how it actually measures my time... whether it relies on keystrokes, mouse movement or something else and it seems like time spent researching or thinking is not included. Another limitation is that once a segment is confirmed, I have to unconfirm it before making any edits and I also Cant even copy text from a confirmed segment. Tag management is also quite awkward. the QA feature hasn't been very useful because it flags too many false errors. It would be much better if the QA checks could be tailored to the needs of specific clients.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Daniela K.
Translation and Localization, 1-10 employees
Less than 6 months
“Offline usability stands out”
Pros
Being able to work on projects offline is really useful and the communication throughout the platform has been good as well.
Cons
I don t like how difficult it is to actually get a project. Every time an email comes through, the project is already gone within seconds. A different system for assigning or offering projects would make things feel much fairer for everyone.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Avraham L.
Translation and Localization, 1-10 employees
More than a year
“Just okay..”
Pros
One thing I can say is that they used to send payments very quickly and the pay itself is good.
Cons
The translation platform and the machine translation are very poor for my language which makes the work harder than it should be.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
