Total 85 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

59%

4

Stars

28%

3

Stars

11%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HN

Henrik N.

Translation and Localization, 1-10 employees

More than a year

4.0
March 2026

made workflow smoother

Pros

Compared with last year, the platform feels much faster to work in. Payments are usually quick and smooth and the day-to-day tasks work very well.

Cons

The QA process is still slow and the Danish QA is weak, with a lot of things seeming to get overlooked. The AI suggestions in Danish have also been getting worse. On the payment side, it would be better to send just one email that already includes the amount instead of sending three separate emails where only the third one shows it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

JC

Ju�ara C.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

accurate translations!

Pros

One thing that really stands out about it is how accurate the translations are. That has been the part Ive appreciated the most while using it.

Cons

The part Ive liked the least about it is its Jira platform integration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NIK

Naw In K.

Research, 1-10 employees

Less than 6 months

4.0
April 2025

Efficient time tracking

Pros

Their way of calculating working time works really well. It's efficient and makes it easy to monitor how much time Ive spent on each project.

Cons

Task notifications should be sent more selectively by email especially for translators based on their language pair. For instance, EN to MY translators should only receive emails about EN to MY jobs. Recently, Ive been getting many task emails that don't match my language pair which is both confusing and a waste of time. there are times when I run into specific issues or difficulties and don't know who to contact for assistance. Having a clear support channel or dedicated contact person for these kinds of concerns would make a big difference.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RC

Rafael C.

Education Management, 1-10 employees

More than a year

5.0
April 2025

reliable translation workflow

Pros

The platform makes translating, reviewing and applying corrections really simple and everything can be done right away without any issues.

Cons

One thing that gets frustrating is receiving 10 to 20 invitations every day for jobs that have already been claimed by other linguists. It ends up wasting time and becomes quite annoying so I really hope this gets fixed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Michelle C.

Writing and Editing, 1-10 employees

More than a year

4.0
April 2025

Excellent platform

Pros

Working with the PMs has been a pleasant part of using this service and the platform itself feels clean and adaptive to navigate.

Cons

A downside is that task assignments often seem to be handled on a first-come, first-served basis which can be frustrating. It also seems like this approach can affect quality since the translators who pick up the work may not always be the most experienced in those specific tasks or subject areas.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

VE

Vincent E.

Financial Services, 1-10 employees

More than a year

4.0
April 2025

Timely communication makes things better

Pros

Something that really stands out is how it keeps communication with its linguists timely and clear especially when it comes to setting proper expectations for both the linguists and the clients whenever needed.

Cons

The interface could still use some improvement. No product is ever perfect but making the UI a bit simpler would definitely make the overall experience better.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jennifer

Translation and Localization, 1-10 employees

More than a year

4.0
April 2025

flexible work around my schedule

Pros

The flexibility is a big plus since it lets me work around my schedule and still get paid.

Cons

Getting projects can be frustrating because even when I click on them right away after the notification comes in, they're often already gone.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

PA

Priyanshe A.

Translation and Localization, 11-50 employees

Less than 6 months

5.0
April 2025

A good, user-friendly platform

Pros

Using it has been a really pleasant experience. The platform feels very user friendly and the response time is the quickest Ive come across compared with any other platform.

Cons

something that could still be improved a bit is the user support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JV

Johanna v.

Translation and Localization, 1-10 employees

Less than 6 months

5.0
April 2025

Made our teamwork easy!!

Pros

Communication is very clear and it makes collaboration really pleasant and productive.

Cons

A con is not knowing the rate beforehand and the financial stats are unclear.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ES

Erika S.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

impressive efficiency tools

Pros

The platform works really well overall and comes with a lot of tools that help make the workflow more efficient.

Cons

What it lacks is a reliable way to review translations in context and that can be a real benefit for linguists quite often.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Shehan S.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

Good experience so far

Pros

Working with it has been one of the best experiences Ive had as a freelance translator. The project managers are friendly, responsive and professional throughout the process. The pay is better than average, payments arrive promptly every two weeks and there's a consistent flow of work which makes it a dependable source of income.

Cons

Only setback is that the platform could be a bit more efficient, 100% matches don't always carry over right away and the QA section occasionally marks false positives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DMH

Daniel Marius H.

Writing and Editing, 1-10 employees

More than a year

5.0
April 2025

good customer support

Pros

The platform is always available when needed and the team handles things professionally. It's also accessible and adaptive so using it feels simple and user-friendly.

Cons

The changes made to the platform especially on mobile devices didnt sit well with us, along with the removal of some features that were genuinely useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CHC

CHIA HSIN C.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

Has a clear interface

Pros

Right from the start, the interface felt very clear and simple to navigate so I was able to get comfortable with the system within a day.

Cons

Its concordance feature on some accounts is confusingg. At times, the results do not refresh or update properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SH

Sunyoung H.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

Clean design that works for everyone

Pros

Everything feels well structured in the workflow which makes the whole process organized and manageable. The design is also neat, polished and stylish so it's pleasant to use.

Cons

AI correction quality is disappointing. I end up spending extra time going back through the segments and correcting them all over again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Sanjeev D.

Writing and Editing, 1-10 employees

More than a year

5.0
April 2025

real-time translation suggestions are good

Pros

What stands out most is the way it adapts its translation suggestions in real time based on how the translator is working and entering text.

Cons

Recently, EM<>HI projects have been few and far between. The assignments I do receive usually come with very low word counts. there have been several advance notices about possible onboarding for new projects but they never actually happened and there were no status updates either.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YC

Yukiko Child

Translation and Localization, 1-10 employees

Less than 6 months

3.0
April 2025

decent layout

Pros

its layout is clean and simple to move through which helps make translation work a lot more efficient.

Cons

Since I still haven't spent much time with the tool, Im not fully sure how to use features like "Find and Replace" or terminology search in actual translation work. Clearer instructions or tutorials for these functions would make a big difference.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6

VP

Violetta P.

Translation and Localization, 1-10 employees

More than a year

4.0
April 2025

varied projects

Pros

There's a nice variety of translation and other language-related projects available which keeps the work interesting. Whenever communication with the project managers is needed, it's handled really well. Payments have also been dependable.

Cons

A limitation is the auto-assign system, where a project goes to the first linguist who replies to the email and that can feel a bit restrictive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

impressive translation features

Pros

This platform uses advanced technology for both translation and project management which makes the whole workflow feel very capable and well organized.

Cons

The machine translation can be a bit slow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AN

Alexandre N.

Translation and Localization, 1-10 employees

More than a year

5.0
April 2025

Had a positive experience

Pros

Its translation feature is simple to use and the available resources are really helpful.

Cons

It can be difficult to get assigned translation jobs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GC

Gilberto C.

Automotive, 1-10 employees

More than a year

5.0
April 2025

user-friendly software

Pros

This tool feels very user-friendly right from the start. Once you get the hang of how it works, using it becomes very adaptive and simple.

Cons

A preview option to help analyze the context is missing. Without images, it becomes hard to tell genres apart and identify technical details clearly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9