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Reputation

Reputation

Last Updated Oct 10, 2025

Overview

Reputation centralizes customer reviews and feedback to improve brand perception. It helps businesses monitor sentiment and boost engagement through analytics and survey tools. While its advanced features require some training, its seamless integrations and actionable insights make it a strong choice for customer experience management.

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Starting Price
Custom

What Is Reputation?

Reputation is a comprehensive customer experience and reputation management platform that helps businesses monitor and improve their online presence. It offers tools for review management, social media monitoring, and customer survey collection, empowering companies to manage customer feedback. The built-in social suite enhances brand perception while the software drives stronger customer trust by converting feedback into tailored actionable insights.

Reputation Pricing

The Reputation cost varies based on business size, number of locations, and selected modules. Its custom model ensures organizations only pay for the tools and insights they need to enhance customer experience.

Request a personalized Reputation pricing quote for your business.

Reputation Integrations

The software supports integration with multiple platforms, such as:

Watch a free Reputation demo to learn more about its integration arrangements.

Who Is Reputation For?

Reputation is ideal for a range of industries and sectors, including:

  • Healthcare
  • Automotive
  • Retail
  • Property management
  • Restaurants
  • Financial services

Is Reputation Right For You?

Many organizations struggle to manage customer feedback dispersed across platforms, often leading to inefficiency and inconsistent brand perception. Reputation resolves this by consolidating reviews, surveys, and analytics in one intuitive platform, giving businesses real-time insights into customer sentiment. Its scalable design suits enterprises and multi-location brands like Bozzuto and Intermountain Health.

Still not sure about Reputation? Contact our support team at (661) 384-7070 for further guidance.

Pros And Cons of Reputation

Pros

  • Centralizes feedback from many channels in one dashboard

  • AI-driven sentiment and score allow for data-driven decisions

  • Offers helpful tools for gathering and analyzing surveys

Cons

  • Dashboard and management reports sometimes load very slowly

  • User management does not allow bulk new user uploads

Frequently Asked Questions

Yes, it offers APIs to integrate with third-party systems and data flows.

Reputation is primarily available in English and German.

Yes, Reputation has a mobile application available for both iOS and Android devices.

It integrates with platforms like Microsoft, Resman, Yardi, and DrChrono.

The Reputation price structure follows a quote-based model, meaning costs vary depending on business size, number of locations, and selected features. Request a personalized Reputation pricing quote for your business.

Reputation software caters to businesses in various industries and sectors, including automotive, financial services, healthcare, hospitality, retail, and real estate.

The software offers several support options, including email, phone support, customer portal, community, and a knowledge base.