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Overview
ShoutOUT.AI enables businesses to manage customer conversations across multiple messaging channels through conversational AI, natural language understanding, and a centralized messaging hub. While it primarily focuses on chatbot-driven engagement, it supports routing complex queries to human agents. Overall, it suits organizations seeking scalable customer service and sales communication management.
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Starting Price
Custom
ShoutOUT.AI Specifications
Natural Language Dialogue
Automation
Bot Design And Deployment
Multi-Language Support
What Is ShoutOUT.AI?
ShoutOUT.AI is an AI-powered chatbot software designed for businesses seeking to manage customer conversations across multiple messaging channels. The platform combines conversational AI, natural language understanding, and a central messaging hub to automate FAQs, route complex queries to human agents, and monitor performance through a dashboard. It supports multilingual interactions and omnichannel communication. The software helps organizations maintain continuous availability, organize inquiries, and manage customer engagement from a single interface.
ShoutOUT.AI Pricing
The ShoutOUT.AI cost starts at $19.95/month. This basic plan, known as Starter, includes unlimited conversations, supports up to five live agents with additional agents available at $18/agent, and integrates with Facebook Messenger, Instagram, Telegram, Web Chat, Email, and WhatsApp channels. Further pricing tiers of the software are as follows:
- Growth - $29.95/month (Up to 5 live agents, additional agent - $15/agent)
- Pro - $39.95/month (Up to 5 live agents, additional agent - $12/agent)
Disclaimer: The pricing is subject to change.
ShoutOUT.AI Integrations
ShoutOUT.AI features seamless integration with various third-party applications, including:
- Facebook Messenger
- Telegram
- Gmail
Who Is ShoutOUT.AI For?
The platform caters to a variety of industries, including:
- Banking and finance
- Travel and hospitality
- Healthcare
- Education
Is ShoutOUT.AI Right For You?
If you’re a business looking to manage customer conversations across multiple messaging channels while maintaining continuous availability, ShoutOUT.AI may be a suitable option. It is designed for organizations that want to use conversational AI to support customer service and sales interactions from a centralized environment.
The platform is used by organizations such as Hero Experiences Dubai, LOLC Cambodia, and Ooredoo Algeria. If improving responsiveness, organizing communication, and scaling customer engagement are priorities, ShoutOUT.AI could be a practical fit.
Still not sure if ShoutOUT.AI is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
ShoutOUT.AI Features
ShoutOUT.AI software leverages advanced transformer-based deep learning models to interpret human language and accurately detect user intent across conversations in multiple domains. It maintains contextual continuity and enables multilingual conversational AI experiences that adapt intelligently to diverse interactions.
ShoutOUT.AI enables smooth transitions between automated chatbots and live agents, strengthening customer engagement when human assistance is needed. It transfers complete conversation history, shares insights, and allows flexible switching between bot and agent interactions.
The platform delivers detailed analytics dashboards that provide visibility into conversation performance and customer engagement patterns across channels. It tracks interaction durations, groups conversations by time spent, and measures the frequency of top detected intents.
The software enables engagement across multiple messaging channels, including web chat, Messenger, WhatsApp, and Telegram, for unified customer communication. It allows flexible channel selection while filtering and categorizing conversations to maintain organized interactions across platforms.
ShoutOUT.AI centralizes customer conversations and internal collaboration by integrating private notes and team mentions into a shared workspace. It enables seamless coordination between team members while keeping internal discussions separate from customer interactions.