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Overview

Solink software enables teams to streamline security and operations with cloud-based video access, AI-powered analysis, integrated data, and video alarms. While customization options may feel limited for highly specialized workflows, it still supports efficient monitoring. Overall, it is well-suited for multi-location retailers, restaurants, and operational teams seeking clearer oversight.

Solink Specifications

  • Visual Recognition
  • Self-Service Dashboards
  • Automation
  • Natural Language Dialogue

Solink Features

Camera Linking

Solink uses AI-driven Camera Linking to associate nearby viewpoints, enabling smooth transitions as individuals move throughout a location. Custom links further enhance navigation, helping operational teams track movement patterns and maintain stronger awareness across connected areas.

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Camera Management

The platform centralizes camera organization, retention settings, backup configuration, and device-health monitoring. Automated alerts highlight outages or degradation, while structured naming and storage controls support consistent oversight across distributed sites with varying compliance or operational requirements.

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Solink Video Alarms

The software transforms existing cameras into an intelligent alarm system that detects unauthorized motion, records activity, and supports optional professional monitoring. It enhances property security by pairing visual verification with customizable alert configurations tailored to diverse environments.

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Data Visualizations And Reporting

Solink consolidates integrated event data into dashboards, widgets, and reports that highlight operational issues, risks, and performance patterns. Customizable queries enable structured insight development, supporting investigations, trend analysis, and scheduled summaries that strengthen data-driven decision-making across physical locations.

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Solink Video AI

Solink extends camera capabilities using AI-powered search, automated audits, and vision analytics. Features like Sidekick surface key footage moments, identify operational issues, and generate performance metrics, creating stronger visibility into customer activity, staffing behaviors, and potential loss-prevention concerns.

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Pros And Cons of Solink

Pros

  • Wide range of tools offering full visibility into operations

  • Ability to pinpoint, record, and share issues

  • Links directly with POS systems to show receipts with video

Cons

  • Customer support response times may vary

  • Reports could be more user-friendly and easier to understand

Solink Reviews

Total 2 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

50%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

BN

Brandon N.

Enterprise, 500+ employees

5.0
April 2026

user-friendly ai with responsive support

Pros

It was easy and the interface feels very user-friendly. Installation is simple and it helps cut down the team's workload by bringing video and data together in a way that's accessible and practical. The AI features also open up new ways to access and analyze information and the customer support team has been very responsive and proactive about making sure business needs are addressed.

Cons

One limitation is that when reviewing shared clips, there's no option to zoom in or out of the video in the shared view which makes that part less usable.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Rob

Enterprise, 500+ employees

4.0
February 2026

responsive support

Pros

Having everything in one platform has been really effective. It makes good use of the video and data infrastructure already in place to help with loss prevention, daily operations, safety and improving the overall customer experience. The platform is easy to use and the customer support team is responsive and reliable whenever help is needed.

Cons

It would be better to have clearer guidance around hardware requirements so video quality and retention can be optimized. More visibility into how customer feedback is handled would also help and the update process could use stronger quality control.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

8

Frequently Asked Questions

What other apps does Solink integrate with?

Solink integrates with a variety of third-party platforms, including Toast, Square, Olo, Uber Eats, DoorDash, Brivo, and Zoho.

Does Solink have a mobile app?

Yes, Solink offers a dedicated mobile application for iOS and Android devices.

Does Solink offer an API?

Yes, Solink offers an API.

Who are the typical users of Solink software?

Solink features are used by organizations across a wide range of industries and sectors, including retail, financial services, automotive, restaurants, warehousing, and hospitality.

What language does Solink support?

Solink supports English, French, and Spanish languages.

What level of support does Solink offer?

Solink offers support through phone, email, chat, online contact form, blog, webinars, FAQs, podcasts, and a help center.

What types of pricing plans does Solink offer?

Solink pricing varies based on your organization’s size, budget, and requirements. Request a detailed Solink cost breakdown for your organization today.